(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer wants to come in same day for an oil change service
Customer wants to get in sooner than the next available appointment
You told a customer to have a happy holidays
Customer mentions they got into a car accident
Customer was a scrooge or Grinch
Customer is insisting on speaking to their favorite advisor
Customer drives a Land Rover
Customers tire light is on
Customer schedules an oil change appointment
Customer has an oil change package with us
Customer has a special ordered part in and wants to schedule it
Customers key fob battery is dead
Customer is scheduling to get their winter tires put on that are stored with us
You transferred a customer to sales
You made a customer laugh or very happy/satisfied
Customer schedules a detail appointment
Customer has mileage above 100K
You had to speak with a service manager
Customer schedules a recall appointment for their vehicle
Customer asks if you work in a call center/or has knowledge that we are one
An advisor was a scrooge or Grinch
The JLR desk doesn't pick up the phone when you need them for a status update
You transferred a customer to the parts department for tires
