Customerschedulesan oilchangeappointmentYou told acustomer tohave ahappyholidaysCustomer ison Santa'sgood listthis yearCustomerhas a specialordered partin and wantsto schedule itCustomerdrives aLandRoverCustomerstire light isonCustomer isinsisting onspeaking totheir favoriteadvisorCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomerschedules arecallappointment fortheir vehicleYou transferreda customer tothe partsdepartment fortiresYoutransferreda customerto salesCustomerschedules adetailappointmentCustomerhas an oilchangepackage withusCustomerhas mileageabove 100KCustomerwants to get insooner than thenext availableappointmentCustomerwas ascroogeor GrinchCustomermentionsthey got intoa caraccidentCustomer isscheduling toget their wintertires put on thatare stored withusYou made acustomerlaugh or veryhappy/satisfiedThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateYou had tospeak witha servicemanagerCustomerwants to comein same dayfor an oilchange serviceAn advisorwas ascrooge orGrinchCustomerskey fobbattery isdeadCustomerschedulesan oilchangeappointmentYou told acustomer tohave ahappyholidaysCustomer ison Santa'sgood listthis yearCustomerhas a specialordered partin and wantsto schedule itCustomerdrives aLandRoverCustomerstire light isonCustomer isinsisting onspeaking totheir favoriteadvisorCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomerschedules arecallappointment fortheir vehicleYou transferreda customer tothe partsdepartment fortiresYoutransferreda customerto salesCustomerschedules adetailappointmentCustomerhas an oilchangepackage withusCustomerhas mileageabove 100KCustomerwants to get insooner than thenext availableappointmentCustomerwas ascroogeor GrinchCustomermentionsthey got intoa caraccidentCustomer isscheduling toget their wintertires put on thatare stored withusYou made acustomerlaugh or veryhappy/satisfiedThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateYou had tospeak witha servicemanagerCustomerwants to comein same dayfor an oilchange serviceAn advisorwas ascrooge orGrinchCustomerskey fobbattery isdead

CDC Holiday Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer schedules an oil change appointment
  2. You told a customer to have a happy holidays
  3. Customer is on Santa's good list this year
  4. Customer has a special ordered part in and wants to schedule it
  5. Customer drives a Land Rover
  6. Customers tire light is on
  7. Customer is insisting on speaking to their favorite advisor
  8. Customer asks if you work in a call center/or has knowledge that we are one
  9. Customer schedules a recall appointment for their vehicle
  10. You transferred a customer to the parts department for tires
  11. You transferred a customer to sales
  12. Customer schedules a detail appointment
  13. Customer has an oil change package with us
  14. Customer has mileage above 100K
  15. Customer wants to get in sooner than the next available appointment
  16. Customer was a scrooge or Grinch
  17. Customer mentions they got into a car accident
  18. Customer is scheduling to get their winter tires put on that are stored with us
  19. You made a customer laugh or very happy/satisfied
  20. The JLR desk doesn't pick up the phone when you need them for a status update
  21. You had to speak with a service manager
  22. Customer wants to come in same day for an oil change service
  23. An advisor was a scrooge or Grinch
  24. Customers key fob battery is dead