(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer wants to come in same day for an oil change service
You transferred a customer to sales
Customer drives a Land Rover
Customer schedules an oil change appointment
You made a customer laugh or very happy/satisfied
Customers key fob battery is dead
Customers tire light is on
Customer schedules a detail appointment
Customer wants to get in sooner than the next available appointment
Customer is insisting on speaking to their favorite advisor
The JLR desk doesn't pick up the phone when you need them for a status update
Customer has mileage above 100K
You told a customer to have a happy holidays
An advisor was a scrooge or Grinch
Customer asks if you work in a call center/or has knowledge that we are one
Customer mentions they got into a car accident
Customer schedules a recall appointment for their vehicle
You had to speak with a service manager
Customer was a scrooge or Grinch
Customer has a special ordered part in and wants to schedule it
Customer is on Santa's good list this year
You transferred a customer to the parts department for tires
Customer is scheduling to get their winter tires put on that are stored with us
