Customerschedules adetailappointmentCustomerwas ascroogeor GrinchAn advisorwas ascrooge orGrinchCustomerskey fobbattery isdeadCustomerschedulesan oilchangeappointmentYou had tospeak witha servicemanagerCustomerhas a specialordered partin and wantsto schedule itCustomerhas mileageabove 100KCustomerstire light isonCustomerhas an oilchangepackage withusYou told acustomer tohave ahappyholidaysCustomer ison Santa'sgood listthis yearCustomer isinsisting onspeaking totheir favoriteadvisorYoutransferreda customerto salesCustomerwants to get insooner than thenext availableappointmentCustomerschedules arecallappointment fortheir vehicleYou made acustomerlaugh or veryhappy/satisfiedYou transferreda customer tothe partsdepartment fortiresCustomerwants to comein same dayfor an oilchange serviceCustomer isscheduling toget their wintertires put on thatare stored withusCustomerdrives aLandRoverCustomermentionsthey got intoa caraccidentCustomer asksif you work in acall center/orhas knowledgethat we are oneThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomerschedules adetailappointmentCustomerwas ascroogeor GrinchAn advisorwas ascrooge orGrinchCustomerskey fobbattery isdeadCustomerschedulesan oilchangeappointmentYou had tospeak witha servicemanagerCustomerhas a specialordered partin and wantsto schedule itCustomerhas mileageabove 100KCustomerstire light isonCustomerhas an oilchangepackage withusYou told acustomer tohave ahappyholidaysCustomer ison Santa'sgood listthis yearCustomer isinsisting onspeaking totheir favoriteadvisorYoutransferreda customerto salesCustomerwants to get insooner than thenext availableappointmentCustomerschedules arecallappointment fortheir vehicleYou made acustomerlaugh or veryhappy/satisfiedYou transferreda customer tothe partsdepartment fortiresCustomerwants to comein same dayfor an oilchange serviceCustomer isscheduling toget their wintertires put on thatare stored withusCustomerdrives aLandRoverCustomermentionsthey got intoa caraccidentCustomer asksif you work in acall center/orhas knowledgethat we are oneThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus update

CDC Holiday Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer schedules a detail appointment
  2. Customer was a scrooge or Grinch
  3. An advisor was a scrooge or Grinch
  4. Customers key fob battery is dead
  5. Customer schedules an oil change appointment
  6. You had to speak with a service manager
  7. Customer has a special ordered part in and wants to schedule it
  8. Customer has mileage above 100K
  9. Customers tire light is on
  10. Customer has an oil change package with us
  11. You told a customer to have a happy holidays
  12. Customer is on Santa's good list this year
  13. Customer is insisting on speaking to their favorite advisor
  14. You transferred a customer to sales
  15. Customer wants to get in sooner than the next available appointment
  16. Customer schedules a recall appointment for their vehicle
  17. You made a customer laugh or very happy/satisfied
  18. You transferred a customer to the parts department for tires
  19. Customer wants to come in same day for an oil change service
  20. Customer is scheduling to get their winter tires put on that are stored with us
  21. Customer drives a Land Rover
  22. Customer mentions they got into a car accident
  23. Customer asks if you work in a call center/or has knowledge that we are one
  24. The JLR desk doesn't pick up the phone when you need them for a status update