AM has 2 ormore emojisattached tonameWrongClientID givenUnresponsiveA joke aboutneedingmore coffee(or tea)ChataboutLimits &ControlsScreenshotShared forClarity"What amI doingwrong?"AMstatus is"Busy"No-onegrabs achat 5+minutesMessageis Edited"Ask inTAAChat"ImportFails"Oopswrongchat""Can youexit theaccount?""Thankyou inAdvance(TIA)"AM profilepicture isof their Petor AnimalMissingClientIDMessageisDeletedSomeoneCopy-Pastesmessagefrom anotherchat"Havea greatday!"Single emojias aresponse(not as areaction)Sendsa GIFMessagewrittenentirely inlowercase"I cantake alook"RepliesoutsidetheThreadAn importantannouncementin the GeneralSpaceAsksabout Netto GrossImportTSRpraisesan AM"Whathave yousearchedin KCS"Someonemanuallyadded toChat Space3 or morechatscome in atonceER MatchCalcquestionSomeonemisspellssomeone'sname in areplySomeonereacts witha thumbsup emojiTSR asks forclarificationon a mentorchat in TSRTeam ChatAM advisedto submit apayrollprojectSmileyFaceEmoji isusedChat abouta techoutage orglitchDoesn’tsay ThankYouTSR sendsa KCS link;adds "thisshould help""Have youtried inCoreAdvanced?""I have ageneralquestion"CoreAdvancedErrorMessage"Knownissue""Quickquestion…"Brings inthe wrongpersonwith @Timesensitiverequest"ASAP" or"Urgent"AM addsadditional infoto their ownthread before aTSR hasgrabbed it"ResolvedinseparateIM"Messagewith "…"A holiday-specificemoji isusedSomeoneusesThinkingemojiSomeoneuses ashortcut likeFYI; LMK orTYAM comesback to chat formore info abouta prior chat(same day)"Is thereanythingelse I canhelp youwith?'W2DeliveryInquiryMultipleTSRs replyto same chatat same timeWavereactioninstead ofsaying hi"Clientisupset"AM statusis "Out ofOffice""Apologiesfor anyconfusion"AM advisedto submitCOE PSIticket3 or morepeople jointhe space atthe sametimeSomeoneuses aPaychexAcronymAManswerstheir ownquestionAM doesn’thave aprofilepictureChatgetsskippedMessagewith a lot ofexclamationpoints !!!TSR takesmutiplechats in arowAM advisedto submit amentorsessionSomeonereacts witha laughingemojiAM getsa phonecall"Let meask theclient"A referenceabout howbusy theweek/monthhas beenSomeonere-opensa priorchatAM has 2 ormore emojisattached tonameWrongClientID givenUnresponsiveA joke aboutneedingmore coffee(or tea)ChataboutLimits &ControlsScreenshotShared forClarity"What amI doingwrong?"AMstatus is"Busy"No-onegrabs achat 5+minutesMessageis Edited"Ask inTAAChat"ImportFails"Oopswrongchat""Can youexit theaccount?""Thankyou inAdvance(TIA)"AM profilepicture isof their Petor AnimalMissingClientIDMessageisDeletedSomeoneCopy-Pastesmessagefrom anotherchat"Havea greatday!"Single emojias aresponse(not as areaction)Sendsa GIFMessagewrittenentirely inlowercase"I cantake alook"RepliesoutsidetheThreadAn importantannouncementin the GeneralSpaceAsksabout Netto GrossImportTSRpraisesan AM"Whathave yousearchedin KCS"Someonemanuallyadded toChat Space3 or morechatscome in atonceER MatchCalcquestionSomeonemisspellssomeone'sname in areplySomeonereacts witha thumbsup emojiTSR asks forclarificationon a mentorchat in TSRTeam ChatAM advisedto submit apayrollprojectSmileyFaceEmoji isusedChat abouta techoutage orglitchDoesn’tsay ThankYouTSR sendsa KCS link;adds "thisshould help""Have youtried inCoreAdvanced?""I have ageneralquestion"CoreAdvancedErrorMessage"Knownissue""Quickquestion…"Brings inthe wrongpersonwith @Timesensitiverequest"ASAP" or"Urgent"AM addsadditional infoto their ownthread before aTSR hasgrabbed it"ResolvedinseparateIM"Messagewith "…"A holiday-specificemoji isusedSomeoneusesThinkingemojiSomeoneuses ashortcut likeFYI; LMK orTYAM comesback to chat formore info abouta prior chat(same day)"Is thereanythingelse I canhelp youwith?'W2DeliveryInquiryMultipleTSRs replyto same chatat same timeWavereactioninstead ofsaying hi"Clientisupset"AM statusis "Out ofOffice""Apologiesfor anyconfusion"AM advisedto submitCOE PSIticket3 or morepeople jointhe space atthe sametimeSomeoneuses aPaychexAcronymAManswerstheir ownquestionAM doesn’thave aprofilepictureChatgetsskippedMessagewith a lot ofexclamationpoints !!!TSR takesmutiplechats in arowAM advisedto submit amentorsessionSomeonereacts witha laughingemojiAM getsa phonecall"Let meask theclient"A referenceabout howbusy theweek/monthhas beenSomeonere-opensa priorchat

Mentor Chat Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
  1. AM has 2 or more emojis attached to name
  2. Wrong Client ID given
  3. Unresponsive
  4. A joke about needing more coffee (or tea)
  5. Chat about Limits & Controls
  6. Screenshot Shared for Clarity
  7. "What am I doing wrong?"
  8. AM status is "Busy"
  9. No-one grabs a chat 5+ minutes
  10. Message is Edited
  11. "Ask in TAA Chat"
  12. Import Fails
  13. "Oops wrong chat"
  14. "Can you exit the account?"
  15. "Thank you in Advance (TIA)"
  16. AM profile picture is of their Pet or Animal
  17. Missing Client ID
  18. Message is Deleted
  19. Someone Copy-Pastes message from another chat
  20. "Have a great day!"
  21. Single emoji as a response (not as a reaction)
  22. Sends a GIF
  23. Message written entirely in lowercase
  24. "I can take a look"
  25. Replies outside the Thread
  26. An important announcement in the General Space
  27. Asks about Net to Gross Import
  28. TSR praises an AM
  29. "What have you searched in KCS"
  30. Someone manually added to Chat Space
  31. 3 or more chats come in at once
  32. ER Match Calc question
  33. Someone misspells someone's name in a reply
  34. Someone reacts with a thumbs up emoji
  35. TSR asks for clarification on a mentor chat in TSR Team Chat
  36. AM advised to submit a payroll project
  37. Smiley Face Emoji is used
  38. Chat about a tech outage or glitch
  39. Doesn’t say Thank You
  40. TSR sends a KCS link; adds "this should help"
  41. "Have you tried in Core Advanced?"
  42. "I have a general question"
  43. Core Advanced Error Message
  44. "Known issue"
  45. "Quick question…"
  46. Brings in the wrong person with @
  47. Time sensitive request "ASAP" or "Urgent"
  48. AM adds additional info to their own thread before a TSR has grabbed it
  49. "Resolved in separate IM"
  50. Message with "…"
  51. A holiday-specific emoji is used
  52. Someone uses Thinking emoji
  53. Someone uses a shortcut like FYI; LMK or TY
  54. AM comes back to chat for more info about a prior chat (same day)
  55. "Is there anything else I can help you with?'
  56. W2 Delivery Inquiry
  57. Multiple TSRs reply to same chat at same time
  58. Wave reaction instead of saying hi
  59. "Client is upset"
  60. AM status is "Out of Office"
  61. "Apologies for any confusion"
  62. AM advised to submit COE PSI ticket
  63. 3 or more people join the space at the same time
  64. Someone uses a Paychex Acronym
  65. AM answers their own question
  66. AM doesn’t have a profile picture
  67. Chat gets skipped
  68. Message with a lot of exclamation points !!!
  69. TSR takes mutiple chats in a row
  70. AM advised to submit a mentor session
  71. Someone reacts with a laughing emoji
  72. AM gets a phone call
  73. "Let me ask the client"
  74. A reference about how busy the week/month has been
  75. Someone re-opens a prior chat