Mentor Chat Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Multiple TSRs reply to same chat at same time
2. Someone re-opens a prior chat
3. A holiday-specific emoji is used
4. "Client is upset"
5. TSR asks for clarification on a mentor chat in TSR Team Chat
6. "What am I doing wrong?"
7. "Resolved in separate IM"
8. No-one grabs a chat 5+ minutes
9. AM status is "Busy"
10. "What have you searched in KCS"
11. "Oops wrong chat"
12. Someone uses a Paychex Acronym
13. Message with a lot of exclamation points !!!
14. "Ask in TAA Chat"
15. "Can you exit the account?"
16. TSR takes mutiple chats in a row
17. Wrong Client ID given
18. AM has 2 or more emojis attached to name
19. Someone Copy-Pastes message from another chat
20. An important announcement in the General Space
21. Screenshot Shared for Clarity
22. Asks about Net to Gross Import
23. "Let me ask the client"
24. AM adds additional info to their own thread before a TSR has grabbed it
25. AM profile picture is of their Pet or Animal
26. Smiley Face Emoji is used
27. Someone uses Thinking emoji
28. TSR sends a KCS link; adds "this should help"
29. AM gets a phone call
30. A reference about how busy the week/month has been
31. AM advised to submit a payroll project
32. Chat gets skipped
33. Time sensitive request "ASAP" or "Urgent"
34. TSR praises an AM
35. Unresponsive
36. AM doesn’t have a profile picture
37. "Known issue"
38. Single emoji as a response (not as a reaction)
39. Someone reacts with a laughing emoji
40. Core Advanced Error Message
41. AM comes back to chat for more info about a prior chat (same day)
42. Doesn’t say Thank You
43. Sends a GIF
44. Message written entirely in lowercase
45. "Apologies for any confusion"
46. Message is Edited
47. Message with "…"
48. W2 Delivery Inquiry
49. Wave reaction instead of saying hi
50. AM answers their own question
51. ER Match Calc question
52. "Have you tried in Core Advanced?"
53. AM status is "Out of Office"
54. "Thank you in Advance (TIA)"
55. A joke about needing more coffee (or tea)
56. Chat about a tech outage or glitch
57. "Have a great day!"
58. AM advised to submit COE PSI ticket
59. 3 or more chats come in at once
60. Chat about Limits & Controls
61. Someone uses a shortcut like FYI; LMK or TY
62. Brings in the wrong person with @
63. Someone reacts with a thumbs up emoji
64. "Is there anything else I can help you with?'
65. Someone manually added to Chat Space
66. 3 or more people join the space at the same time
67. Replies outside the Thread
68. "I can take a look"
69. Import Fails
70. Someone misspells someone's name in a reply
71. "Quick question…"
72. Missing Client ID
73. "I have a general question"
74. AM advised to submit a mentor session
75. Message is Deleted