(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I have a general question"
AM doesn’t have a profile picture
Import Fails
Chat gets skipped
Someone manually added to Chat Space
Message with "…"
"Resolved in separate IM"
TSR praises an AM
Message is Edited
"What have you searched in KCS"
Chat about Limits & Controls
Message with a lot of exclamation points !!!
Someone uses a Paychex Acronym
AM gets a phone call
"Can you exit the account?"
ER Match Calc question
3 or more chats come in at once
Message written entirely in lowercase
Sends a GIF
A reference about how busy the week/month has been
Multiple TSRs reply to same chat at same time
AM comes back to chat for more info about a prior chat (same day)
Asks about Net to Gross Import
Time sensitive request "ASAP" or "Urgent"
W2 Delivery Inquiry
"What am I doing wrong?"
Someone misspells someone's name in a reply
Wave reaction instead of saying hi
AM status is "Out of Office"
"Oops wrong chat"
A holiday-specific emoji is used
"Thank you in Advance (TIA)"
"Let me ask the client"
Someone reacts with a thumbs up emoji
AM answers their own question
Someone reacts with a laughing emoji
TSR asks for clarification on a mentor chat in TSR Team Chat
AM advised to submit a payroll project
Someone uses Thinking emoji
A joke about needing more coffee (or tea)
Wrong Client ID given
An important announcement in the General Space
AM advised to submit a mentor session
Someone uses a shortcut like FYI; LMK or TY
AM advised to submit COE PSI ticket
"Client is upset"
"Quick question…"
Someone Copy-Pastes message from another chat
TSR sends a KCS link; adds "this should help"
Doesn’t say Thank You
"Ask in TAA Chat"
"I can take a look"
TSR takes mutiple chats in a row
Chat about a tech outage or glitch
Brings in the wrong person with @
Replies outside the Thread
Message is Deleted
No-one grabs a chat 5+ minutes
Missing Client ID
Unresponsive
Someone re-opens a prior chat
"Apologies for any confusion"
AM profile picture is of their Pet or Animal
AM adds additional info to their own thread before a TSR has grabbed it
