"Have youtried inCoreAdvanced?"AM advisedto submit amentorsessionSmileyFaceEmoji isusedSomeoneuses ashortcut likeFYI; LMK orTYSomeonereacts witha thumbsup emojiMessageis Edited"Oopswrongchat"MessageisDeleted"Let meask theclient"Someonemanuallyadded toChat SpaceWavereactioninstead ofsaying hiSingle emojias aresponse(not as areaction)Doesn’tsay ThankYou"What amI doingwrong?"TSR asks forclarificationon a mentorchat in TSRTeam ChatScreenshotShared forClarityA referenceabout howbusy theweek/monthhas beenUnresponsiveChataboutLimits &ControlsAM advisedto submit apayrollproject"I cantake alook"AM comesback to chat formore info abouta prior chat(same day)ER MatchCalcquestionAsksabout Netto GrossImport3 or morechatscome in atonce"Havea greatday!"An importantannouncementin the GeneralSpaceA joke aboutneedingmore coffee(or tea)A holiday-specificemoji isused"ResolvedinseparateIM"AManswerstheir ownquestionAM has 2 ormore emojisattached tonameTSRpraisesan AMMessagewrittenentirely inlowercaseSomeonere-opensa priorchatChat abouta techoutage orglitchSomeoneuses aPaychexAcronymAM profilepicture isof their Petor Animal"Clientisupset"3 or morepeople jointhe space atthe sametimeAM getsa phonecallMultipleTSRs replyto same chatat same timeNo-onegrabs achat 5+minutesBrings inthe wrongpersonwith @"Whathave yousearchedin KCS"Someonereacts witha laughingemojiAM addsadditional infoto their ownthread before aTSR hasgrabbed itAM advisedto submitCOE PSIticketW2DeliveryInquiryTimesensitiverequest"ASAP" or"Urgent"AMstatus is"Busy""Thankyou inAdvance(TIA)"Sendsa GIFAM doesn’thave aprofilepictureMissingClientIDMessagewith "…"ImportFails"Knownissue"Someonemisspellssomeone'sname in areply"Is thereanythingelse I canhelp youwith?'"Apologiesfor anyconfusion""Can youexit theaccount?"SomeoneusesThinkingemojiWrongClientID givenMessagewith a lot ofexclamationpoints !!!"Ask inTAAChat"AM statusis "Out ofOffice"TSR takesmutiplechats in arowSomeoneCopy-Pastesmessagefrom anotherchat"I have ageneralquestion"CoreAdvancedErrorMessage"Quickquestion…"TSR sendsa KCS link;adds "thisshould help"RepliesoutsidetheThreadChatgetsskipped"Have youtried inCoreAdvanced?"AM advisedto submit amentorsessionSmileyFaceEmoji isusedSomeoneuses ashortcut likeFYI; LMK orTYSomeonereacts witha thumbsup emojiMessageis Edited"Oopswrongchat"MessageisDeleted"Let meask theclient"Someonemanuallyadded toChat SpaceWavereactioninstead ofsaying hiSingle emojias aresponse(not as areaction)Doesn’tsay ThankYou"What amI doingwrong?"TSR asks forclarificationon a mentorchat in TSRTeam ChatScreenshotShared forClarityA referenceabout howbusy theweek/monthhas beenUnresponsiveChataboutLimits &ControlsAM advisedto submit apayrollproject"I cantake alook"AM comesback to chat formore info abouta prior chat(same day)ER MatchCalcquestionAsksabout Netto GrossImport3 or morechatscome in atonce"Havea greatday!"An importantannouncementin the GeneralSpaceA joke aboutneedingmore coffee(or tea)A holiday-specificemoji isused"ResolvedinseparateIM"AManswerstheir ownquestionAM has 2 ormore emojisattached tonameTSRpraisesan AMMessagewrittenentirely inlowercaseSomeonere-opensa priorchatChat abouta techoutage orglitchSomeoneuses aPaychexAcronymAM profilepicture isof their Petor Animal"Clientisupset"3 or morepeople jointhe space atthe sametimeAM getsa phonecallMultipleTSRs replyto same chatat same timeNo-onegrabs achat 5+minutesBrings inthe wrongpersonwith @"Whathave yousearchedin KCS"Someonereacts witha laughingemojiAM addsadditional infoto their ownthread before aTSR hasgrabbed itAM advisedto submitCOE PSIticketW2DeliveryInquiryTimesensitiverequest"ASAP" or"Urgent"AMstatus is"Busy""Thankyou inAdvance(TIA)"Sendsa GIFAM doesn’thave aprofilepictureMissingClientIDMessagewith "…"ImportFails"Knownissue"Someonemisspellssomeone'sname in areply"Is thereanythingelse I canhelp youwith?'"Apologiesfor anyconfusion""Can youexit theaccount?"SomeoneusesThinkingemojiWrongClientID givenMessagewith a lot ofexclamationpoints !!!"Ask inTAAChat"AM statusis "Out ofOffice"TSR takesmutiplechats in arowSomeoneCopy-Pastesmessagefrom anotherchat"I have ageneralquestion"CoreAdvancedErrorMessage"Quickquestion…"TSR sendsa KCS link;adds "thisshould help"RepliesoutsidetheThreadChatgetsskipped

Mentor Chat Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Have you tried in Core Advanced?"
  2. AM advised to submit a mentor session
  3. Smiley Face Emoji is used
  4. Someone uses a shortcut like FYI; LMK or TY
  5. Someone reacts with a thumbs up emoji
  6. Message is Edited
  7. "Oops wrong chat"
  8. Message is Deleted
  9. "Let me ask the client"
  10. Someone manually added to Chat Space
  11. Wave reaction instead of saying hi
  12. Single emoji as a response (not as a reaction)
  13. Doesn’t say Thank You
  14. "What am I doing wrong?"
  15. TSR asks for clarification on a mentor chat in TSR Team Chat
  16. Screenshot Shared for Clarity
  17. A reference about how busy the week/month has been
  18. Unresponsive
  19. Chat about Limits & Controls
  20. AM advised to submit a payroll project
  21. "I can take a look"
  22. AM comes back to chat for more info about a prior chat (same day)
  23. ER Match Calc question
  24. Asks about Net to Gross Import
  25. 3 or more chats come in at once
  26. "Have a great day!"
  27. An important announcement in the General Space
  28. A joke about needing more coffee (or tea)
  29. A holiday-specific emoji is used
  30. "Resolved in separate IM"
  31. AM answers their own question
  32. AM has 2 or more emojis attached to name
  33. TSR praises an AM
  34. Message written entirely in lowercase
  35. Someone re-opens a prior chat
  36. Chat about a tech outage or glitch
  37. Someone uses a Paychex Acronym
  38. AM profile picture is of their Pet or Animal
  39. "Client is upset"
  40. 3 or more people join the space at the same time
  41. AM gets a phone call
  42. Multiple TSRs reply to same chat at same time
  43. No-one grabs a chat 5+ minutes
  44. Brings in the wrong person with @
  45. "What have you searched in KCS"
  46. Someone reacts with a laughing emoji
  47. AM adds additional info to their own thread before a TSR has grabbed it
  48. AM advised to submit COE PSI ticket
  49. W2 Delivery Inquiry
  50. Time sensitive request "ASAP" or "Urgent"
  51. AM status is "Busy"
  52. "Thank you in Advance (TIA)"
  53. Sends a GIF
  54. AM doesn’t have a profile picture
  55. Missing Client ID
  56. Message with "…"
  57. Import Fails
  58. "Known issue"
  59. Someone misspells someone's name in a reply
  60. "Is there anything else I can help you with?'
  61. "Apologies for any confusion"
  62. "Can you exit the account?"
  63. Someone uses Thinking emoji
  64. Wrong Client ID given
  65. Message with a lot of exclamation points !!!
  66. "Ask in TAA Chat"
  67. AM status is "Out of Office"
  68. TSR takes mutiple chats in a row
  69. Someone Copy-Pastes message from another chat
  70. "I have a general question"
  71. Core Advanced Error Message
  72. "Quick question…"
  73. TSR sends a KCS link; adds "this should help"
  74. Replies outside the Thread
  75. Chat gets skipped