Sendsa GIF"Can youexit theaccount?"ChatgetsskippedAsksabout Netto GrossImport"I cantake alook"Messageis Edited3 or morechatscome in atonceBrings inthe wrongpersonwith @"I have ageneralquestion"3 or morepeople jointhe space atthe sametime"Clientisupset"Messagewrittenentirely inlowercase"Havea greatday!"Someoneuses ashortcut likeFYI; LMK orTYA referenceabout howbusy theweek/monthhas been"Oopswrongchat"Messagewith a lot ofexclamationpoints !!!SmileyFaceEmoji isused"Knownissue"RepliesoutsidetheThread"Ask inTAAChat""Let meask theclient""Is thereanythingelse I canhelp youwith?'"ResolvedinseparateIM"Someoneuses aPaychexAcronymTSR sendsa KCS link;adds "thisshould help"Someonemanuallyadded toChat SpaceSomeonereacts witha laughingemoji"Thankyou inAdvance(TIA)"AM advisedto submit apayrollprojectSomeoneCopy-Pastesmessagefrom anotherchatAM advisedto submit amentorsessionUnresponsiveSomeonere-opensa priorchatSingle emojias aresponse(not as areaction)AMstatus is"Busy"AM comesback to chat formore info abouta prior chat(same day)ImportFailsSomeonemisspellssomeone'sname in areply"Whathave yousearchedin KCS"MessageisDeletedSomeoneusesThinkingemoji"Quickquestion…"TSRpraisesan AMA holiday-specificemoji isusedAM doesn’thave aprofilepictureTSR asks forclarificationon a mentorchat in TSRTeam ChatAM has 2 ormore emojisattached tonameChat abouta techoutage orglitchAM addsadditional infoto their ownthread before aTSR hasgrabbed itMissingClientIDW2DeliveryInquiryChataboutLimits &ControlsNo-onegrabs achat 5+minutesDoesn’tsay ThankYouAManswerstheir ownquestionScreenshotShared forClarityCoreAdvancedErrorMessage"What amI doingwrong?"MultipleTSRs replyto same chatat same timeWrongClientID givenA joke aboutneedingmore coffee(or tea)"Have youtried inCoreAdvanced?"AM statusis "Out ofOffice""Apologiesfor anyconfusion"AM advisedto submitCOE PSIticketAM profilepicture isof their Petor AnimalER MatchCalcquestionTimesensitiverequest"ASAP" or"Urgent"AM getsa phonecallSomeonereacts witha thumbsup emojiTSR takesmutiplechats in arowAn importantannouncementin the GeneralSpaceWavereactioninstead ofsaying hiMessagewith "…"Sendsa GIF"Can youexit theaccount?"ChatgetsskippedAsksabout Netto GrossImport"I cantake alook"Messageis Edited3 or morechatscome in atonceBrings inthe wrongpersonwith @"I have ageneralquestion"3 or morepeople jointhe space atthe sametime"Clientisupset"Messagewrittenentirely inlowercase"Havea greatday!"Someoneuses ashortcut likeFYI; LMK orTYA referenceabout howbusy theweek/monthhas been"Oopswrongchat"Messagewith a lot ofexclamationpoints !!!SmileyFaceEmoji isused"Knownissue"RepliesoutsidetheThread"Ask inTAAChat""Let meask theclient""Is thereanythingelse I canhelp youwith?'"ResolvedinseparateIM"Someoneuses aPaychexAcronymTSR sendsa KCS link;adds "thisshould help"Someonemanuallyadded toChat SpaceSomeonereacts witha laughingemoji"Thankyou inAdvance(TIA)"AM advisedto submit apayrollprojectSomeoneCopy-Pastesmessagefrom anotherchatAM advisedto submit amentorsessionUnresponsiveSomeonere-opensa priorchatSingle emojias aresponse(not as areaction)AMstatus is"Busy"AM comesback to chat formore info abouta prior chat(same day)ImportFailsSomeonemisspellssomeone'sname in areply"Whathave yousearchedin KCS"MessageisDeletedSomeoneusesThinkingemoji"Quickquestion…"TSRpraisesan AMA holiday-specificemoji isusedAM doesn’thave aprofilepictureTSR asks forclarificationon a mentorchat in TSRTeam ChatAM has 2 ormore emojisattached tonameChat abouta techoutage orglitchAM addsadditional infoto their ownthread before aTSR hasgrabbed itMissingClientIDW2DeliveryInquiryChataboutLimits &ControlsNo-onegrabs achat 5+minutesDoesn’tsay ThankYouAManswerstheir ownquestionScreenshotShared forClarityCoreAdvancedErrorMessage"What amI doingwrong?"MultipleTSRs replyto same chatat same timeWrongClientID givenA joke aboutneedingmore coffee(or tea)"Have youtried inCoreAdvanced?"AM statusis "Out ofOffice""Apologiesfor anyconfusion"AM advisedto submitCOE PSIticketAM profilepicture isof their Petor AnimalER MatchCalcquestionTimesensitiverequest"ASAP" or"Urgent"AM getsa phonecallSomeonereacts witha thumbsup emojiTSR takesmutiplechats in arowAn importantannouncementin the GeneralSpaceWavereactioninstead ofsaying hiMessagewith "…"

Mentor Chat Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sends a GIF
  2. "Can you exit the account?"
  3. Chat gets skipped
  4. Asks about Net to Gross Import
  5. "I can take a look"
  6. Message is Edited
  7. 3 or more chats come in at once
  8. Brings in the wrong person with @
  9. "I have a general question"
  10. 3 or more people join the space at the same time
  11. "Client is upset"
  12. Message written entirely in lowercase
  13. "Have a great day!"
  14. Someone uses a shortcut like FYI; LMK or TY
  15. A reference about how busy the week/month has been
  16. "Oops wrong chat"
  17. Message with a lot of exclamation points !!!
  18. Smiley Face Emoji is used
  19. "Known issue"
  20. Replies outside the Thread
  21. "Ask in TAA Chat"
  22. "Let me ask the client"
  23. "Is there anything else I can help you with?'
  24. "Resolved in separate IM"
  25. Someone uses a Paychex Acronym
  26. TSR sends a KCS link; adds "this should help"
  27. Someone manually added to Chat Space
  28. Someone reacts with a laughing emoji
  29. "Thank you in Advance (TIA)"
  30. AM advised to submit a payroll project
  31. Someone Copy-Pastes message from another chat
  32. AM advised to submit a mentor session
  33. Unresponsive
  34. Someone re-opens a prior chat
  35. Single emoji as a response (not as a reaction)
  36. AM status is "Busy"
  37. AM comes back to chat for more info about a prior chat (same day)
  38. Import Fails
  39. Someone misspells someone's name in a reply
  40. "What have you searched in KCS"
  41. Message is Deleted
  42. Someone uses Thinking emoji
  43. "Quick question…"
  44. TSR praises an AM
  45. A holiday-specific emoji is used
  46. AM doesn’t have a profile picture
  47. TSR asks for clarification on a mentor chat in TSR Team Chat
  48. AM has 2 or more emojis attached to name
  49. Chat about a tech outage or glitch
  50. AM adds additional info to their own thread before a TSR has grabbed it
  51. Missing Client ID
  52. W2 Delivery Inquiry
  53. Chat about Limits & Controls
  54. No-one grabs a chat 5+ minutes
  55. Doesn’t say Thank You
  56. AM answers their own question
  57. Screenshot Shared for Clarity
  58. Core Advanced Error Message
  59. "What am I doing wrong?"
  60. Multiple TSRs reply to same chat at same time
  61. Wrong Client ID given
  62. A joke about needing more coffee (or tea)
  63. "Have you tried in Core Advanced?"
  64. AM status is "Out of Office"
  65. "Apologies for any confusion"
  66. AM advised to submit COE PSI ticket
  67. AM profile picture is of their Pet or Animal
  68. ER Match Calc question
  69. Time sensitive request "ASAP" or "Urgent"
  70. AM gets a phone call
  71. Someone reacts with a thumbs up emoji
  72. TSR takes mutiple chats in a row
  73. An important announcement in the General Space
  74. Wave reaction instead of saying hi
  75. Message with "…"