AM comesback to chat formore info abouta prior chat(same day)TSRpraisesan AMChatgetsskippedWavereactioninstead ofsaying hiMissingClientIDAMstatus is"Busy"AM advisedto submit apayrollprojectSomeonemisspellssomeone'sname in areplyBrings inthe wrongpersonwith @ChataboutLimits &ControlsAM has 2 ormore emojisattached toname"Can youexit theaccount?""Apologiesfor anyconfusion"Messagewith "…"ER MatchCalcquestionSomeonere-opensa priorchatSingle emojias aresponse(not as areaction)AManswerstheir ownquestion"Clientisupset"UnresponsiveA referenceabout howbusy theweek/monthhas beenAM advisedto submitCOE PSIticketSomeonereacts witha laughingemojiMessagewrittenentirely inlowercaseAM addsadditional infoto their ownthread before aTSR hasgrabbed itImportFailsMessageisDeletedSomeoneuses ashortcut likeFYI; LMK orTYCoreAdvancedErrorMessage"What amI doingwrong?"Someoneuses aPaychexAcronym"Ask inTAAChat"3 or morepeople jointhe space atthe sametime"I cantake alook"AM getsa phonecall"Havea greatday!""Have youtried inCoreAdvanced?"MultipleTSRs replyto same chatat same time"Let meask theclient"Asksabout Netto GrossImportChat abouta techoutage orglitchScreenshotShared forClarityAM statusis "Out ofOffice"WrongClientID given"Whathave yousearchedin KCS"AM advisedto submit amentorsessionTimesensitiverequest"ASAP" or"Urgent"W2DeliveryInquiry"I have ageneralquestion"Sendsa GIFSomeonemanuallyadded toChat SpaceMessagewith a lot ofexclamationpoints !!!AM profilepicture isof their Petor AnimalTSR sendsa KCS link;adds "thisshould help""Oopswrongchat"RepliesoutsidetheThreadSomeonereacts witha thumbsup emojiA joke aboutneedingmore coffee(or tea)AM doesn’thave aprofilepictureTSR asks forclarificationon a mentorchat in TSRTeam ChatSomeoneusesThinkingemojiDoesn’tsay ThankYouTSR takesmutiplechats in arowA holiday-specificemoji isused"Is thereanythingelse I canhelp youwith?'SomeoneCopy-Pastesmessagefrom anotherchatNo-onegrabs achat 5+minutesSmileyFaceEmoji isusedMessageis Edited"Thankyou inAdvance(TIA)""Quickquestion…"3 or morechatscome in atonce"ResolvedinseparateIM"An importantannouncementin the GeneralSpace"Knownissue"AM comesback to chat formore info abouta prior chat(same day)TSRpraisesan AMChatgetsskippedWavereactioninstead ofsaying hiMissingClientIDAMstatus is"Busy"AM advisedto submit apayrollprojectSomeonemisspellssomeone'sname in areplyBrings inthe wrongpersonwith @ChataboutLimits &ControlsAM has 2 ormore emojisattached toname"Can youexit theaccount?""Apologiesfor anyconfusion"Messagewith "…"ER MatchCalcquestionSomeonere-opensa priorchatSingle emojias aresponse(not as areaction)AManswerstheir ownquestion"Clientisupset"UnresponsiveA referenceabout howbusy theweek/monthhas beenAM advisedto submitCOE PSIticketSomeonereacts witha laughingemojiMessagewrittenentirely inlowercaseAM addsadditional infoto their ownthread before aTSR hasgrabbed itImportFailsMessageisDeletedSomeoneuses ashortcut likeFYI; LMK orTYCoreAdvancedErrorMessage"What amI doingwrong?"Someoneuses aPaychexAcronym"Ask inTAAChat"3 or morepeople jointhe space atthe sametime"I cantake alook"AM getsa phonecall"Havea greatday!""Have youtried inCoreAdvanced?"MultipleTSRs replyto same chatat same time"Let meask theclient"Asksabout Netto GrossImportChat abouta techoutage orglitchScreenshotShared forClarityAM statusis "Out ofOffice"WrongClientID given"Whathave yousearchedin KCS"AM advisedto submit amentorsessionTimesensitiverequest"ASAP" or"Urgent"W2DeliveryInquiry"I have ageneralquestion"Sendsa GIFSomeonemanuallyadded toChat SpaceMessagewith a lot ofexclamationpoints !!!AM profilepicture isof their Petor AnimalTSR sendsa KCS link;adds "thisshould help""Oopswrongchat"RepliesoutsidetheThreadSomeonereacts witha thumbsup emojiA joke aboutneedingmore coffee(or tea)AM doesn’thave aprofilepictureTSR asks forclarificationon a mentorchat in TSRTeam ChatSomeoneusesThinkingemojiDoesn’tsay ThankYouTSR takesmutiplechats in arowA holiday-specificemoji isused"Is thereanythingelse I canhelp youwith?'SomeoneCopy-Pastesmessagefrom anotherchatNo-onegrabs achat 5+minutesSmileyFaceEmoji isusedMessageis Edited"Thankyou inAdvance(TIA)""Quickquestion…"3 or morechatscome in atonce"ResolvedinseparateIM"An importantannouncementin the GeneralSpace"Knownissue"

Mentor Chat Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AM comes back to chat for more info about a prior chat (same day)
  2. TSR praises an AM
  3. Chat gets skipped
  4. Wave reaction instead of saying hi
  5. Missing Client ID
  6. AM status is "Busy"
  7. AM advised to submit a payroll project
  8. Someone misspells someone's name in a reply
  9. Brings in the wrong person with @
  10. Chat about Limits & Controls
  11. AM has 2 or more emojis attached to name
  12. "Can you exit the account?"
  13. "Apologies for any confusion"
  14. Message with "…"
  15. ER Match Calc question
  16. Someone re-opens a prior chat
  17. Single emoji as a response (not as a reaction)
  18. AM answers their own question
  19. "Client is upset"
  20. Unresponsive
  21. A reference about how busy the week/month has been
  22. AM advised to submit COE PSI ticket
  23. Someone reacts with a laughing emoji
  24. Message written entirely in lowercase
  25. AM adds additional info to their own thread before a TSR has grabbed it
  26. Import Fails
  27. Message is Deleted
  28. Someone uses a shortcut like FYI; LMK or TY
  29. Core Advanced Error Message
  30. "What am I doing wrong?"
  31. Someone uses a Paychex Acronym
  32. "Ask in TAA Chat"
  33. 3 or more people join the space at the same time
  34. "I can take a look"
  35. AM gets a phone call
  36. "Have a great day!"
  37. "Have you tried in Core Advanced?"
  38. Multiple TSRs reply to same chat at same time
  39. "Let me ask the client"
  40. Asks about Net to Gross Import
  41. Chat about a tech outage or glitch
  42. Screenshot Shared for Clarity
  43. AM status is "Out of Office"
  44. Wrong Client ID given
  45. "What have you searched in KCS"
  46. AM advised to submit a mentor session
  47. Time sensitive request "ASAP" or "Urgent"
  48. W2 Delivery Inquiry
  49. "I have a general question"
  50. Sends a GIF
  51. Someone manually added to Chat Space
  52. Message with a lot of exclamation points !!!
  53. AM profile picture is of their Pet or Animal
  54. TSR sends a KCS link; adds "this should help"
  55. "Oops wrong chat"
  56. Replies outside the Thread
  57. Someone reacts with a thumbs up emoji
  58. A joke about needing more coffee (or tea)
  59. AM doesn’t have a profile picture
  60. TSR asks for clarification on a mentor chat in TSR Team Chat
  61. Someone uses Thinking emoji
  62. Doesn’t say Thank You
  63. TSR takes mutiple chats in a row
  64. A holiday-specific emoji is used
  65. "Is there anything else I can help you with?'
  66. Someone Copy-Pastes message from another chat
  67. No-one grabs a chat 5+ minutes
  68. Smiley Face Emoji is used
  69. Message is Edited
  70. "Thank you in Advance (TIA)"
  71. "Quick question…"
  72. 3 or more chats come in at once
  73. "Resolved in separate IM"
  74. An important announcement in the General Space
  75. "Known issue"