Mentor Chat Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "Let me ask the client"
2. "What am I doing wrong?"
3. "I can take a look"
4. 3 or more chats come in at once
5. Missing Client ID
6. AM advised to submit a payroll project
7. Chat about a tech outage or glitch
8. Sends a GIF
9. Someone manually added to Chat Space
10. An important announcement in the General Space
11. Wrong Client ID given
12. Message with "…"
13. Message is Deleted
14. A joke about needing more coffee (or tea)
15. "Apologies for any confusion"
16. ER Match Calc question
17. Someone uses Thinking emoji
18. Screenshot Shared for Clarity
19. AM advised to submit COE PSI ticket
20. AM profile picture is of their Pet or Animal
21. W2 Delivery Inquiry
22. Smiley Face Emoji is used
23. AM comes back to chat for more info about a prior chat (same day)
24. Wave reaction instead of saying hi
25. "Oops wrong chat"
26. "What have you searched in KCS"
27. AM status is "Out of Office"
28. Message written entirely in lowercase
29. Chat gets skipped
30. 3 or more people join the space at the same time
31. Someone Copy-Pastes message from another chat
32. "Have a great day!"
33. AM adds additional info to their own thread before a TSR has grabbed it
34. "Have you tried in Core Advanced?"
35. Message is Edited
36. Someone misspells someone's name in a reply
37. AM has 2 or more emojis attached to name
38. Chat about Limits & Controls
39. TSR sends a KCS link; adds "this should help"
40. Message with a lot of exclamation points !!!
41. Time sensitive request "ASAP" or "Urgent"
42. TSR asks for clarification on a mentor chat in TSR Team Chat
43. A reference about how busy the week/month has been
44. "Can you exit the account?"
45. Someone reacts with a laughing emoji
46. Brings in the wrong person with @
47. Multiple TSRs reply to same chat at same time
48. Core Advanced Error Message
49. "Thank you in Advance (TIA)"
50. Replies outside the Thread
51. AM status is "Busy"
52. AM answers their own question
53. Single emoji as a response (not as a reaction)
54. "Resolved in separate IM"
55. "Known issue"
56. Doesn’t say Thank You
57. No-one grabs a chat 5+ minutes
58. Someone uses a shortcut like FYI; LMK or TY
59. AM doesn’t have a profile picture
60. Someone reacts with a thumbs up emoji
61. Someone re-opens a prior chat
62. "Ask in TAA Chat"
63. A holiday-specific emoji is used
64. AM gets a phone call
65. "Client is upset"
66. Import Fails
67. Unresponsive
68. TSR praises an AM
69. TSR takes mutiple chats in a row
70. "Is there anything else I can help you with?'
71. AM advised to submit a mentor session
72. Someone uses a Paychex Acronym
73. "Quick question…"
74. "I have a general question"
75. Asks about Net to Gross Import