(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Known issue"
Someone reacts with a thumbs up emoji
Brings in the wrong person with @
AM advised to submit Support ticket
AM gets a phone call
"I can take a look"
"Let me ask the client"
TSR takes mutiple chats in a row
Chat about a tech outage or glitch
First chat comes in 20 minutes after being open
Someone manually added to Chat Space
Message with a lot of exclamation points !!!
"Oops wrong chat"
Someone re-opens a prior chat
Replies outside the Thread
"Resolved in separate IM"
Someone Copy-Pastes message from another chat
Unresponsive
"Is there anything else I can help you with?'
Time sensitive request "ASAP" or "Urgent"
AM adds additional info to their own thread before a TSR has grabbed it
Message with "…"
A reference about how busy the week/month has been
Multiple TSRs reply to same chat at same time
Import Fails
AM status is "Out of Office"
Message is Deleted
Someone uses Thinking emoji
User Login Issue
Smiley Face Emoji is used
"Ask in the other mentor Chat"
Wrong Client ID given
"I have a general question"
A holiday-specific emoji is used
Someone misspells someone's name in a reply
Wave reaction instead of saying hi
"Quick question…"
Sends a GIF
"Can you exit the account?"
Someone uses a Paychex Acronym
AM answers their own question
An important announcement in the General Space
Chat gets skipped
Billing Inquiry
"Client is upset"
AM has 2 or more emojis attached to name
Message written entirely in lowercase
3 or more people join the space at the same time
"What am I doing wrong?"
"Thank you in Advance (TIA)"
Missing Client ID
TSR praises an AM
AM advised to submit a mentor session
Time off Accrual Question
"Apologies for any confusion"
AM status is "Busy"
AM doesn’t have a profile picture
TSR sends a KCS link; adds "this should help"
TSR asks for clarification on a mentor chat in TSR Team Chat
"I wasn’t sure which chat to go to"
"What have you searched in KCS"
AM advised to submit a project
AM comes back to chat for more info about a prior chat (same day)
