(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Message written entirely in lowercase
Wave reaction instead of saying hi
"Can you exit the account?"
Message is Deleted
AM status is "Busy"
"Client is upset"
Someone re-opens a prior chat
"What have you searched in KCS"
Someone uses Thinking emoji
AM doesn’t have a profile picture
AM advised to submit a project
First chat comes in 20 minutes after being open
Chat about a tech outage or glitch
Someone manually added to Chat Space
AM status is "Out of Office"
AM has 2 or more emojis attached to name
A joke about needing more coffee (or tea)
Single emoji as a response (not as a reaction)
Message with a lot of exclamation points !!!
"Known issue"
Brings in the wrong person with @
Doesn’t say Thank You
A holiday-specific emoji is used
Missing Client ID
Chat gets skipped
Sends a GIF
"What am I doing wrong?"
Import Fails
Message with "…"
"Apologies for any confusion"
User Login Issue
"I wasn’t sure which chat to go to"
AM profile picture is of their Pet or Animal
AM answers their own question
"Quick question…"
"Oops wrong chat"
"Let me ask the client"
TSR praises an AM
AM gets a phone call
No-one grabs a chat 5+ minutes
Unresponsive
Time sensitive request "ASAP" or "Urgent"
Someone reacts with a laughing emoji
"Ask in the other mentor Chat"
Someone uses a shortcut like FYI; LMK or TY
Question about Reports
Someone uses a Paychex Acronym
Message is Edited
AM adds additional info to their own thread before a TSR has grabbed it
"I have a general question"
"Have a great day!"
"I can take a look"
"Thank you in Advance (TIA)"
AM advised to submit Support ticket
Billing Inquiry
TSR asks for clarification on a mentor chat in TSR Team Chat
AM comes back to chat for more info about a prior chat (same day)
Replies outside the Thread
Someone Copy-Pastes message from another chat
"Is there anything else I can help you with?'
TSR sends a KCS link; adds "this should help"
Someone misspells someone's name in a reply
Someone reacts with a thumbs up emoji
Wrong Client ID given
An important announcement in the General Space
TSR takes mutiple chats in a row
A reference about how busy the week/month has been
