(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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AM status is "Busy"
"Ask in the other mentor Chat"
3 or more chats come in at once
"I can take a look"
Missing Client ID
A joke about needing more coffee (or tea)
"I wasn’t sure which chat to go to"
"Resolved in separate IM"
Someone manually added to Chat Space
AM has 2 or more emojis attached to name
AM adds additional info to their own thread before a TSR has grabbed it
Message is Deleted
Message is Edited
"Thank you in Advance (TIA)"
An important announcement in the General Space
"Known issue"
Brings in the wrong person with @
Message with a lot of exclamation points !!!
Doesn’t say Thank You
"Have a great day!"
Sends a GIF
A holiday-specific emoji is used
"What am I doing wrong?"
Time sensitive request "ASAP" or "Urgent"
AM doesn’t have a profile picture
"Let me ask the client"
Screenshot Shared for Clarity
AM advised to submit Support ticket
"What have you searched in KCS"
Someone uses a shortcut like FYI; LMK or TY
"Quick question…"
Someone reacts with a thumbs up emoji
AM answers their own question
AM gets a phone call
Someone Copy-Pastes message from another chat
AM status is "Out of Office"
AM advised to submit a project
Multiple TSRs reply to same chat at same time
Message written entirely in lowercase
Message with "…"
A reference about how busy the week/month has been
"Can you exit the account?"
Wrong Client ID given
Someone uses a Paychex Acronym
Unresponsive
User Login Issue
Someone misspells someone's name in a reply
"Apologies for any confusion"
TSR praises an AM
"I have a general question"
AM comes back to chat for more info about a prior chat (same day)
TSR takes mutiple chats in a row
Chat gets skipped
Question about Reports
"Oops wrong chat"
Wave reaction instead of saying hi
No-one grabs a chat 5+ minutes
Someone re-opens a prior chat
First chat comes in 20 minutes after being open
3 or more people join the space at the same time
Someone reacts with a laughing emoji
Smiley Face Emoji is used
Someone uses Thinking emoji
Replies outside the Thread
Single emoji as a response (not as a reaction)
"Is there anything else I can help you with?'
Billing Inquiry
TSR asks for clarification on a mentor chat in TSR Team Chat
