(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Is there anything else I can help you with?'
"What am I doing wrong?"
Chat gets skipped
Someone uses Thinking emoji
"What have you searched in KCS"
AM status is "Out of Office"
Someone reacts with a thumbs up emoji
AM doesn’t have a profile picture
Wave reaction instead of saying hi
"I wasn’t sure which chat to go to"
Someone re-opens a prior chat
AM has 2 or more emojis attached to name
Unresponsive
An important announcement in the General Space
Brings in the wrong person with @
3 or more chats come in at once
Time sensitive request "ASAP" or "Urgent"
TSR asks for clarification on a mentor chat in TSR Team Chat
AM comes back to chat for more info about a prior chat (same day)
Message with "…"
"Ask in the other mentor Chat"
Message is Deleted
First chat comes in 20 minutes after being open
AM advised to submit Support ticket
"Quick question…"
Message written entirely in lowercase
3 or more people join the space at the same time
TSR sends a KCS link; adds "this should help"
Import Fails
Someone uses a shortcut like FYI; LMK or TY
"Can you exit the account?"
Multiple TSRs reply to same chat at same time
Chat about a tech outage or glitch
A joke about needing more coffee (or tea)
"Apologies for any confusion"
Missing Client ID
"I have a general question"
"Oops wrong chat"
AM answers their own question
"Let me ask the client"
User Login Issue
AM advised to submit a project
TSR praises an AM
Someone Copy-Pastes message from another chat
Someone manually added to Chat Space
"Thank you in Advance (TIA)"
"Resolved in separate IM"
Screenshot Shared for Clarity
No-one grabs a chat 5+ minutes
Message with a lot of exclamation points !!!
Someone misspells someone's name in a reply
Someone reacts with a laughing emoji
AM profile picture is of their Pet or Animal
AM advised to submit a mentor session
"I can take a look"
Time off Accrual Question
AM gets a phone call
"Known issue"
Wrong Client ID given
A holiday-specific emoji is used
Billing Inquiry
AM adds additional info to their own thread before a TSR has grabbed it
Doesn’t say Thank You
Someone uses a Paychex Acronym
Single emoji as a response (not as a reaction)
Smiley Face Emoji is used
"Client is upset"
"Have a great day!"
A reference about how busy the week/month has been