(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wrong Client ID given
"Is there anything else I can help you with?'
First chat comes in 20 minutes after being open
"Thank you in Advance (TIA)"
Someone uses a Paychex Acronym
AM advised to submit Support ticket
A joke about needing more coffee (or tea)
Missing Client ID
User Login Issue
Someone uses a shortcut like FYI; LMK or TY
AM status is "Out of Office"
AM gets a phone call
"Can you exit the account?"
Message is Edited
"Client is upset"
Message written entirely in lowercase
A holiday-specific emoji is used
Brings in the wrong person with @
Sends a GIF
"Ask in the other mentor Chat"
"I wasn’t sure which chat to go to"
A reference about how busy the week/month has been
AM advised to submit a mentor session
"Apologies for any confusion"
AM adds additional info to their own thread before a TSR has grabbed it
Someone Copy-Pastes message from another chat
"Have a great day!"
Question about Reports
Billing Inquiry
Unresponsive
TSR praises an AM
Chat about a tech outage or glitch
Wave reaction instead of saying hi
AM doesn’t have a profile picture
AM advised to submit a project
Someone reacts with a thumbs up emoji
"Quick question…"
Someone misspells someone's name in a reply
"Resolved in separate IM"
Someone re-opens a prior chat
TSR sends a KCS link; adds "this should help"
Time sensitive request "ASAP" or "Urgent"
Someone manually added to Chat Space
Someone uses Thinking emoji
Import Fails
An important announcement in the General Space
3 or more chats come in at once
"I can take a look"
"What have you searched in KCS"
No-one grabs a chat 5+ minutes
"I have a general question"
Single emoji as a response (not as a reaction)
AM answers their own question
"What am I doing wrong?"
TSR takes mutiple chats in a row
Message is Deleted
AM profile picture is of their Pet or Animal
Chat gets skipped
Smiley Face Emoji is used
Message with a lot of exclamation points !!!
TSR asks for clarification on a mentor chat in TSR Team Chat
Message with "…"
Someone reacts with a laughing emoji
"Oops wrong chat"
Time off Accrual Question
Replies outside the Thread
Multiple TSRs reply to same chat at same time
AM status is "Busy"
Screenshot Shared for Clarity
3 or more people join the space at the same time
AM comes back to chat for more info about a prior chat (same day)
