(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"What am I doing wrong?"
"What have you searched in KCS"
"Can you exit the account?"
Screenshot Shared for Clarity
AM comes back to chat for more info about a prior chat (same day)
TSR asks for clarification on a mentor chat in TSR Team Chat
AM doesn’t have a profile picture
AM answers their own question
"I have a general question"
AM adds additional info to their own thread before a TSR has grabbed it
Message with a lot of exclamation points !!!
AM status is "Busy"
Message with "…"
Single emoji as a response (not as a reaction)
User Login Issue
Import Fails
AM gets a phone call
Billing Inquiry
Someone reacts with a thumbs up emoji
AM advised to submit a mentor session
"Quick question…"
Chat about a tech outage or glitch
"Known issue"
Brings in the wrong person with @
3 or more people join the space at the same time
Missing Client ID
Sends a GIF
AM advised to submit Support ticket
Someone re-opens a prior chat
Wave reaction instead of saying hi
"I can take a look"
Time off Accrual Question
Message written entirely in lowercase
TSR takes mutiple chats in a row
Message is Edited
Someone uses a Paychex Acronym
3 or more chats come in at once
Time sensitive request "ASAP" or "Urgent"
"Apologies for any confusion"
"Resolved in separate IM"
AM profile picture is of their Pet or Animal
Someone Copy-Pastes message from another chat
Unresponsive
Doesn’t say Thank You
An important announcement in the General Space
Someone misspells someone's name in a reply
"Let me ask the client"
"Oops wrong chat"
"Client is upset"
Multiple TSRs reply to same chat at same time
First chat comes in 20 minutes after being open
Someone manually added to Chat Space
AM has 2 or more emojis attached to name
Chat gets skipped
"I wasn’t sure which chat to go to"
TSR sends a KCS link; adds "this should help"
AM advised to submit a project
"Is there anything else I can help you with?'
Wrong Client ID given
A reference about how busy the week/month has been
