(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone Copy-Pastes message from another chat
Someone uses a shortcut like FYI; LMK or TY
AM gets a phone call
Message is Edited
Sends a GIF
Someone uses a Paychex Acronym
AM adds additional info to their own thread before a TSR has grabbed it
AM comes back to chat for more info about a prior chat (same day)
"Known issue"
Missing Client ID
Chat about a tech outage or glitch
"Oops wrong chat"
Someone misspells someone's name in a reply
Wave reaction instead of saying hi
AM profile picture is of their Pet or Animal
"Resolved in separate IM"
First chat comes in 20 minutes after being open
Someone uses Thinking emoji
Multiple TSRs reply to same chat at same time
Single emoji as a response (not as a reaction)
TSR praises an AM
Replies outside the Thread
Message written entirely in lowercase
"I can take a look"
Chat gets skipped
AM advised to submit Support ticket
Smiley Face Emoji is used
"Ask in the other mentor Chat"
Message with a lot of exclamation points !!!
AM status is "Out of Office"
No-one grabs a chat 5+ minutes
AM status is "Busy"
A holiday-specific emoji is used
Screenshot Shared for Clarity
Time sensitive request "ASAP" or "Urgent"
"What have you searched in KCS"
An important announcement in the General Space
AM advised to submit a mentor session
Someone reacts with a thumbs up emoji
"Can you exit the account?"
"Thank you in Advance (TIA)"
Doesn’t say Thank You
"Client is upset"
Brings in the wrong person with @
Someone re-opens a prior chat
Import Fails
A joke about needing more coffee (or tea)
"Quick question…"
3 or more chats come in at once
Time off Accrual Question
A reference about how busy the week/month has been
Someone manually added to Chat Space
"What am I doing wrong?"
"Let me ask the client"
AM answers their own question
"I have a general question"
Unresponsive
"I wasn’t sure which chat to go to"
Question about Reports
"Apologies for any confusion"
AM doesn’t have a profile picture
AM has 2 or more emojis attached to name
TSR asks for clarification on a mentor chat in TSR Team Chat
