(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone misspells someone's name in a reply
Someone manually added to Chat Space
"Known issue"
Message is Edited
Someone re-opens a prior chat
Billing Inquiry
Sends a GIF
3 or more chats come in at once
Single emoji as a response (not as a reaction)
"Resolved in separate IM"
"Oops wrong chat"
Message with a lot of exclamation points !!!
Import Fails
AM doesn’t have a profile picture
"Apologies for any confusion"
An important announcement in the General Space
AM advised to submit a mentor session
Time sensitive request "ASAP" or "Urgent"
Someone reacts with a thumbs up emoji
A reference about how busy the week/month has been
"I can take a look"
Missing Client ID
Message with "…"
"Is there anything else I can help you with?'
TSR takes mutiple chats in a row
"Can you exit the account?"
No-one grabs a chat 5+ minutes
"Let me ask the client"
"Client is upset"
"I have a general question"
Message is Deleted
User Login Issue
AM answers their own question
Question about Reports
Chat gets skipped
AM gets a phone call
Wrong Client ID given
A joke about needing more coffee (or tea)
"Thank you in Advance (TIA)"
Multiple TSRs reply to same chat at same time
Chat about a tech outage or glitch
A holiday-specific emoji is used
AM adds additional info to their own thread before a TSR has grabbed it
Brings in the wrong person with @
Someone uses a Paychex Acronym
First chat comes in 20 minutes after being open
Replies outside the Thread
AM status is "Busy"
AM comes back to chat for more info about a prior chat (same day)
"I wasn’t sure which chat to go to"
"Ask in the other mentor Chat"
Someone Copy-Pastes message from another chat
AM has 2 or more emojis attached to name
Smiley Face Emoji is used
AM profile picture is of their Pet or Animal
TSR sends a KCS link; adds "this should help"
AM advised to submit a project
Message written entirely in lowercase
Someone reacts with a laughing emoji
"Quick question…"
"Have a great day!"
Someone uses Thinking emoji
3 or more people join the space at the same time
AM advised to submit Support ticket
Screenshot Shared for Clarity
Unresponsive
TSR asks for clarification on a mentor chat in TSR Team Chat
