(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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AM adds additional info to their own thread before a TSR has grabbed it
"Is there anything else I can help you with?'
Someone uses a shortcut like FYI; LMK or TY
No-one grabs a chat 5+ minutes
TSR asks for clarification on a mentor chat in TSR Team Chat
"Resolved in separate IM"
AM answers their own question
Wrong Client ID given
Chat gets skipped
"Can you exit the account?"
"Apologies for any confusion"
Screenshot Shared for Clarity
Single emoji as a response (not as a reaction)
AM advised to submit a mentor session
A joke about needing more coffee (or tea)
"I can take a look"
AM doesn’t have a profile picture
Replies outside the Thread
Chat about a tech outage or glitch
Someone re-opens a prior chat
AM profile picture is of their Pet or Animal
"Let me ask the client"
Smiley Face Emoji is used
Multiple TSRs reply to same chat at same time
Time off Accrual Question
Sends a GIF
3 or more people join the space at the same time
Someone reacts with a laughing emoji
AM comes back to chat for more info about a prior chat (same day)
"What have you searched in KCS"
"Quick question…"
Wave reaction instead of saying hi
Message written entirely in lowercase
A holiday-specific emoji is used
"Known issue"
AM has 2 or more emojis attached to name
Someone Copy-Pastes message from another chat
Message with "…"
"Oops wrong chat"
Someone manually added to Chat Space
Someone uses a Paychex Acronym
Message is Deleted
AM gets a phone call
Import Fails
Doesn’t say Thank You
3 or more chats come in at once
AM advised to submit a project
Billing Inquiry
Message is Edited
Question about Reports
Brings in the wrong person with @
"Thank you in Advance (TIA)"
"I have a general question"
AM status is "Busy"
TSR takes mutiple chats in a row
"Have a great day!"
"Client is upset"
AM advised to submit Support ticket
Message with a lot of exclamation points !!!
"Ask in the other mentor Chat"
TSR sends a KCS link; adds "this should help"
User Login Issue
Someone uses Thinking emoji
Someone reacts with a thumbs up emoji
"I wasn’t sure which chat to go to"
TSR praises an AM
Missing Client ID
An important announcement in the General Space
Time sensitive request "ASAP" or "Urgent"
First chat comes in 20 minutes after being open
Unresponsive
"What am I doing wrong?"
Someone misspells someone's name in a reply
A reference about how busy the week/month has been
