(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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AM advised to submit a project
Message with a lot of exclamation points !!!
"Known issue"
Screenshot Shared for Clarity
"Ask in the other mentor Chat"
AM profile picture is of their Pet or Animal
Someone uses Thinking emoji
AM advised to submit Support ticket
Missing Client ID
Unresponsive
Someone uses a Paychex Acronym
3 or more people join the space at the same time
"Resolved in separate IM"
"Oops wrong chat"
AM status is "Out of Office"
TSR asks for clarification on a mentor chat in TSR Team Chat
TSR takes mutiple chats in a row
A joke about needing more coffee (or tea)
Time off Accrual Question
Replies outside the Thread
Someone re-opens a prior chat
AM answers their own question
"I have a general question"
Smiley Face Emoji is used
AM comes back to chat for more info about a prior chat (same day)
First chat comes in 20 minutes after being open
"Can you exit the account?"
Sends a GIF
"Have a great day!"
"Apologies for any confusion"
"What have you searched in KCS"
A holiday-specific emoji is used
"Let me ask the client"
"What am I doing wrong?"
AM status is "Busy"
Someone manually added to Chat Space
3 or more chats come in at once
Message is Deleted
Doesn’t say Thank You
Someone reacts with a laughing emoji
"Client is upset"
AM doesn’t have a profile picture
Import Fails
Single emoji as a response (not as a reaction)
Someone misspells someone's name in a reply
Wave reaction instead of saying hi
User Login Issue
Multiple TSRs reply to same chat at same time
Someone reacts with a thumbs up emoji
Question about Reports
Billing Inquiry
AM gets a phone call
Message with "…"
"Quick question…"
Chat gets skipped
Message is Edited
Chat about a tech outage or glitch
Wrong Client ID given
AM has 2 or more emojis attached to name
AM adds additional info to their own thread before a TSR has grabbed it
"Thank you in Advance (TIA)"
Someone uses a shortcut like FYI; LMK or TY
Message written entirely in lowercase
"I wasn’t sure which chat to go to"
TSR sends a KCS link; adds "this should help"
"Is there anything else I can help you with?'
A reference about how busy the week/month has been
