"I have ageneralquestion""ResolvedinseparateIM""Is thereanythingelse I canhelp youwith?'TSR sendsa KCS link;adds "thisshould help"Time offAccrualQuestion"I cantake alook"Messageis EditedAMstatus is"Busy"3 or morechatscome in atonce3 or morepeople jointhe space atthe sametimeChatgetsskippedA joke aboutneedingmore coffee(or tea)Single emojias aresponse(not as areaction)Timesensitiverequest"ASAP" or"Urgent""Whathave yousearchedin KCS"ScreenshotShared forClarity"Thankyou inAdvance(TIA)""Knownissue"Someonere-opensa priorchatSmileyFaceEmoji isused"Clientisupset"Unresponsive"Oopswrongchat"Someonereacts witha laughingemoji"Can youexit theaccount?"Messagewrittenentirely inlowercase"Let meask theclient"MultipleTSRs replyto same chatat same timeBillingInquiryTSR takesmutiplechats in arowSomeonemanuallyadded toChat Space"What amI doingwrong?"Chat abouta techoutage orglitchAM advisedto submitSupportticketAM statusis "Out ofOffice"UserLoginIssueSomeoneusesThinkingemojiAM profilepicture isof their Petor Animal"I wasn’tsure whichchat to goto"AM doesn’thave aprofilepictureMessagewith a lot ofexclamationpoints !!!Someoneuses aPaychexAcronymSomeonemisspellssomeone'sname in areplyDoesn’tsay ThankYouQuestionaboutReportsAM addsadditional infoto their ownthread before aTSR hasgrabbed itSomeoneuses ashortcut likeFYI; LMK orTYTSRpraisesan AMA referenceabout howbusy theweek/monthhas beenAM comesback to chat formore info abouta prior chat(same day)AM has 2 ormore emojisattached tonameSomeoneCopy-Pastesmessagefrom anotherchatMessageisDeletedAM advisedto submit amentorsessionFirst chatcomes in 20minutes afterbeing openWavereactioninstead ofsaying hiTSR asks forclarificationon a mentorchat in TSRTeam ChatMessagewith "…"MissingClientIDWrongClientID givenAn importantannouncementin the GeneralSpaceImportFailsBrings inthe wrongpersonwith @"Apologiesfor anyconfusion"A holiday-specificemoji isusedSomeonereacts witha thumbsup emojiRepliesoutsidetheThread"Havea greatday!"No-onegrabs achat 5+minutes"Ask inthe othermentorChat"Sendsa GIFAManswerstheir ownquestionAM getsa phonecall"Quickquestion…"AMadvised tosubmit aproject"I have ageneralquestion""ResolvedinseparateIM""Is thereanythingelse I canhelp youwith?'TSR sendsa KCS link;adds "thisshould help"Time offAccrualQuestion"I cantake alook"Messageis EditedAMstatus is"Busy"3 or morechatscome in atonce3 or morepeople jointhe space atthe sametimeChatgetsskippedA joke aboutneedingmore coffee(or tea)Single emojias aresponse(not as areaction)Timesensitiverequest"ASAP" or"Urgent""Whathave yousearchedin KCS"ScreenshotShared forClarity"Thankyou inAdvance(TIA)""Knownissue"Someonere-opensa priorchatSmileyFaceEmoji isused"Clientisupset"Unresponsive"Oopswrongchat"Someonereacts witha laughingemoji"Can youexit theaccount?"Messagewrittenentirely inlowercase"Let meask theclient"MultipleTSRs replyto same chatat same timeBillingInquiryTSR takesmutiplechats in arowSomeonemanuallyadded toChat Space"What amI doingwrong?"Chat abouta techoutage orglitchAM advisedto submitSupportticketAM statusis "Out ofOffice"UserLoginIssueSomeoneusesThinkingemojiAM profilepicture isof their Petor Animal"I wasn’tsure whichchat to goto"AM doesn’thave aprofilepictureMessagewith a lot ofexclamationpoints !!!Someoneuses aPaychexAcronymSomeonemisspellssomeone'sname in areplyDoesn’tsay ThankYouQuestionaboutReportsAM addsadditional infoto their ownthread before aTSR hasgrabbed itSomeoneuses ashortcut likeFYI; LMK orTYTSRpraisesan AMA referenceabout howbusy theweek/monthhas beenAM comesback to chat formore info abouta prior chat(same day)AM has 2 ormore emojisattached tonameSomeoneCopy-Pastesmessagefrom anotherchatMessageisDeletedAM advisedto submit amentorsessionFirst chatcomes in 20minutes afterbeing openWavereactioninstead ofsaying hiTSR asks forclarificationon a mentorchat in TSRTeam ChatMessagewith "…"MissingClientIDWrongClientID givenAn importantannouncementin the GeneralSpaceImportFailsBrings inthe wrongpersonwith @"Apologiesfor anyconfusion"A holiday-specificemoji isusedSomeonereacts witha thumbsup emojiRepliesoutsidetheThread"Havea greatday!"No-onegrabs achat 5+minutes"Ask inthe othermentorChat"Sendsa GIFAManswerstheir ownquestionAM getsa phonecall"Quickquestion…"AMadvised tosubmit aproject

Mentor Chat Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
  1. "I have a general question"
  2. "Resolved in separate IM"
  3. "Is there anything else I can help you with?'
  4. TSR sends a KCS link; adds "this should help"
  5. Time off Accrual Question
  6. "I can take a look"
  7. Message is Edited
  8. AM status is "Busy"
  9. 3 or more chats come in at once
  10. 3 or more people join the space at the same time
  11. Chat gets skipped
  12. A joke about needing more coffee (or tea)
  13. Single emoji as a response (not as a reaction)
  14. Time sensitive request "ASAP" or "Urgent"
  15. "What have you searched in KCS"
  16. Screenshot Shared for Clarity
  17. "Thank you in Advance (TIA)"
  18. "Known issue"
  19. Someone re-opens a prior chat
  20. Smiley Face Emoji is used
  21. "Client is upset"
  22. Unresponsive
  23. "Oops wrong chat"
  24. Someone reacts with a laughing emoji
  25. "Can you exit the account?"
  26. Message written entirely in lowercase
  27. "Let me ask the client"
  28. Multiple TSRs reply to same chat at same time
  29. Billing Inquiry
  30. TSR takes mutiple chats in a row
  31. Someone manually added to Chat Space
  32. "What am I doing wrong?"
  33. Chat about a tech outage or glitch
  34. AM advised to submit Support ticket
  35. AM status is "Out of Office"
  36. User Login Issue
  37. Someone uses Thinking emoji
  38. AM profile picture is of their Pet or Animal
  39. "I wasn’t sure which chat to go to"
  40. AM doesn’t have a profile picture
  41. Message with a lot of exclamation points !!!
  42. Someone uses a Paychex Acronym
  43. Someone misspells someone's name in a reply
  44. Doesn’t say Thank You
  45. Question about Reports
  46. AM adds additional info to their own thread before a TSR has grabbed it
  47. Someone uses a shortcut like FYI; LMK or TY
  48. TSR praises an AM
  49. A reference about how busy the week/month has been
  50. AM comes back to chat for more info about a prior chat (same day)
  51. AM has 2 or more emojis attached to name
  52. Someone Copy-Pastes message from another chat
  53. Message is Deleted
  54. AM advised to submit a mentor session
  55. First chat comes in 20 minutes after being open
  56. Wave reaction instead of saying hi
  57. TSR asks for clarification on a mentor chat in TSR Team Chat
  58. Message with "…"
  59. Missing Client ID
  60. Wrong Client ID given
  61. An important announcement in the General Space
  62. Import Fails
  63. Brings in the wrong person with @
  64. "Apologies for any confusion"
  65. A holiday-specific emoji is used
  66. Someone reacts with a thumbs up emoji
  67. Replies outside the Thread
  68. "Have a great day!"
  69. No-one grabs a chat 5+ minutes
  70. "Ask in the other mentor Chat"
  71. Sends a GIF
  72. AM answers their own question
  73. AM gets a phone call
  74. "Quick question…"
  75. AM advised to submit a project