(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
Missing Client ID
AM status is "Busy"
TSR sends a KCS link; adds "this should help"
Screenshot Shared for Clarity
"Can you exit the account?"
"I wasn’t sure which chat to go to"
Someone uses Thinking emoji
"Is there anything else I can help you with?'
3 or more chats come in at once
Message with "…"
Someone uses a Paychex Acronym
TSR asks for clarification on a mentor chat in TSR Team Chat
Someone misspells someone's name in a reply
AM status is "Out of Office"
No-one grabs a chat 5+ minutes
Chat about a tech outage or glitch
"Apologies for any confusion"
AM answers their own question
AM advised to submit a project
Import Fails
Chat gets skipped
"What have you searched in KCS"
"Have a great day!"
Someone uses a shortcut like FYI; LMK or TY
TSR praises an AM
A holiday-specific emoji is used
AM profile picture is of their Pet or Animal
AM advised to submit Support ticket
Someone reacts with a laughing emoji
"Quick question…"
Unresponsive
Doesn’t say Thank You
Wave reaction instead of saying hi
3 or more people join the space at the same time
Someone manually added to Chat Space
"Ask in the other mentor Chat"
Multiple TSRs reply to same chat at same time
"Thank you in Advance (TIA)"
User Login Issue
"Let me ask the client"
Someone re-opens a prior chat
AM gets a phone call
"I can take a look"
A joke about needing more coffee (or tea)
An important announcement in the General Space
TSR takes mutiple chats in a row
AM doesn’t have a profile picture
Time off Accrual Question
Billing Inquiry
Question about Reports
Message with a lot of exclamation points !!!
AM adds additional info to their own thread before a TSR has grabbed it
"Client is upset"
Replies outside the Thread
"Resolved in separate IM"
"Known issue"
AM comes back to chat for more info about a prior chat (same day)
Message is Deleted
Message is Edited
Brings in the wrong person with @
"What am I doing wrong?"
AM has 2 or more emojis attached to name
Sends a GIF
Message written entirely in lowercase
AM advised to submit a mentor session
A reference about how busy the week/month has been
