(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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An important announcement in the General Space
Missing Client ID
Question about Reports
Message written entirely in lowercase
No-one grabs a chat 5+ minutes
Import Fails
AM advised to submit a project
Chat gets skipped
Chat about a tech outage or glitch
Someone re-opens a prior chat
"What have you searched in KCS"
Message is Deleted
"Client is upset"
Someone uses Thinking emoji
Screenshot Shared for Clarity
First chat comes in 20 minutes after being open
3 or more people join the space at the same time
"Thank you in Advance (TIA)"
Message is Edited
Billing Inquiry
Wave reaction instead of saying hi
"Have a great day!"
AM advised to submit Support ticket
"What am I doing wrong?"
Unresponsive
"Is there anything else I can help you with?'
Message with "…"
Time sensitive request "ASAP" or "Urgent"
"I can take a look"
Someone misspells someone's name in a reply
"Can you exit the account?"
A reference about how busy the week/month has been
User Login Issue
AM answers their own question
"Known issue"
A joke about needing more coffee (or tea)
Smiley Face Emoji is used
Doesn’t say Thank You
"Quick question…"
Time off Accrual Question
Someone Copy-Pastes message from another chat
A holiday-specific emoji is used
TSR praises an AM
3 or more chats come in at once
TSR sends a KCS link; adds "this should help"
AM profile picture is of their Pet or Animal
Someone reacts with a thumbs up emoji
Replies outside the Thread
Brings in the wrong person with @
AM doesn’t have a profile picture
Someone uses a Paychex Acronym
"Ask in the other mentor Chat"
Message with a lot of exclamation points !!!
AM comes back to chat for more info about a prior chat (same day)
AM status is "Out of Office"
Single emoji as a response (not as a reaction)
AM has 2 or more emojis attached to name
Multiple TSRs reply to same chat at same time
AM adds additional info to their own thread before a TSR has grabbed it
TSR asks for clarification on a mentor chat in TSR Team Chat
