(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Known issue"
Doesn’t say Thank You
Someone reacts with a thumbs up emoji
Someone manually added to Chat Space
AM status is "Busy"
"Quick question…"
Multiple TSRs reply to same chat at same time
"What have you searched in KCS"
Message with a lot of exclamation points !!!
AM gets a phone call
Import Fails
AM adds additional info to their own thread before a TSR has grabbed it
A holiday-specific emoji is used
Replies outside the Thread
"Is there anything else I can help you with?'
Chat about a tech outage or glitch
Time sensitive request "ASAP" or "Urgent"
3 or more chats come in at once
TSR sends a KCS link; adds "this should help"
Screenshot Shared for Clarity
Question about Reports
Message with "…"
Someone reacts with a laughing emoji
User Login Issue
"What am I doing wrong?"
AM answers their own question
Someone uses Thinking emoji
Chat gets skipped
Single emoji as a response (not as a reaction)
Message is Deleted
TSR asks for clarification on a mentor chat in TSR Team Chat
TSR takes mutiple chats in a row
Someone misspells someone's name in a reply
AM comes back to chat for more info about a prior chat (same day)
"I have a general question"
A reference about how busy the week/month has been