(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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AM adds additional info to their own thread before a TSR has grabbed it
"What am I doing wrong?"
AM doesn’t have a profile picture
Message is Deleted
"I have a general question"
AM advised to submit a mentor session
"Client is upset"
AM comes back to chat for more info about a prior chat (same day)
"Quick question…"
No-one grabs a chat 5+ minutes
AM profile picture is of their Pet or Animal
"Resolved in separate IM"
AM status is "Out of Office"
Someone re-opens a prior chat
User Login Issue
Wave reaction instead of saying hi
Message is Edited
"Ask in the other mentor Chat"
A joke about needing more coffee (or tea)
Someone reacts with a thumbs up emoji
Message written entirely in lowercase
AM answers their own question
Multiple TSRs reply to same chat at same time
TSR takes mutiple chats in a row
A holiday-specific emoji is used
3 or more people join the space at the same time
Smiley Face Emoji is used
"Have a great day!"
Unresponsive
Wrong Client ID given
"Thank you in Advance (TIA)"
Someone misspells someone's name in a reply
Someone uses a Paychex Acronym
Doesn’t say Thank You
Time sensitive request "ASAP" or "Urgent"
Screenshot Shared for Clarity
Someone reacts with a laughing emoji
Time off Accrual Question
A reference about how busy the week/month has been
Missing Client ID
Chat about a tech outage or glitch
"What have you searched in KCS"
Brings in the wrong person with @
AM advised to submit a project
"Apologies for any confusion"
"Can you exit the account?"
Message with "…"
"I wasn’t sure which chat to go to"
First chat comes in 20 minutes after being open
3 or more chats come in at once
Replies outside the Thread
AM status is "Busy"
"I can take a look"
AM has 2 or more emojis attached to name
AM gets a phone call
Single emoji as a response (not as a reaction)
Someone Copy-Pastes message from another chat
TSR sends a KCS link; adds "this should help"
Chat gets skipped
Message with a lot of exclamation points !!!
TSR praises an AM
Billing Inquiry
TSR asks for clarification on a mentor chat in TSR Team Chat
