(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone reacts with a thumbs up emoji
AM status is "Busy"
A holiday-specific emoji is used
"I can take a look"
Missing Client ID
Time sensitive request "ASAP" or "Urgent"
Wrong Client ID given
AM answers their own question
Message written entirely in lowercase
Smiley Face Emoji is used
AM adds additional info to their own thread before a TSR has grabbed it
Billing Inquiry
AM gets a phone call
Someone uses a Paychex Acronym
AM advised to submit Support ticket
AM has 2 or more emojis attached to name
Someone uses Thinking emoji
No-one grabs a chat 5+ minutes
"Is there anything else I can help you with?'
An important announcement in the General Space
Brings in the wrong person with @
TSR praises an AM
"What am I doing wrong?"
"I wasn’t sure which chat to go to"
"Known issue"
"Resolved in separate IM"
A joke about needing more coffee (or tea)
"Ask in the other mentor Chat"
AM profile picture is of their Pet or Animal
"Thank you in Advance (TIA)"
"Can you exit the account?"
"Client is upset"
"What have you searched in KCS"
Replies outside the Thread
Someone uses a shortcut like FYI; LMK or TY
Message with "…"
Message is Edited
Multiple TSRs reply to same chat at same time
TSR takes mutiple chats in a row
3 or more chats come in at once
3 or more people join the space at the same time
Someone misspells someone's name in a reply
First chat comes in 20 minutes after being open
Message is Deleted
TSR sends a KCS link; adds "this should help"
Question about Reports
Someone re-opens a prior chat
AM advised to submit a project
"Let me ask the client"
AM comes back to chat for more info about a prior chat (same day)
Import Fails
Doesn’t say Thank You
AM advised to submit a mentor session
A reference about how busy the week/month has been
"Have a great day!"
AM status is "Out of Office"
Time off Accrual Question
"Oops wrong chat"
Wave reaction instead of saying hi
TSR asks for clarification on a mentor chat in TSR Team Chat
