Consider thewayscolleagues preferto communicateandwork InnovationTreat teammemberswithrespectInvolvementEmbracePPIPracticeactivelisteningTakepersonalaccountabilityPut thecustomerfirstRespondinreasonabletimeframeFree!Be opentofeedbackIntegrityBe on time tomeetings andreschedulewhen neededownyourresultsIntensityFind abetter wayeverydayConsider thewayscolleagues preferto communicateandwork InnovationTreat teammemberswithrespectInvolvementEmbracePPIPracticeactivelisteningTakepersonalaccountabilityPut thecustomerfirstRespondinreasonabletimeframeFree!Be opentofeedbackIntegrityBe on time tomeetings andreschedulewhen neededownyourresultsIntensityFind abetter wayeveryday

CTM Competencies - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Consider the ways colleagues prefer to communicate and work
  2. Innovation
  3. Treat team members with respect
  4. Involvement
  5. Embrace PPI
  6. Practice active listening
  7. Take personal accountability
  8. Put the customer first
  9. Respond in reasonable timeframe
  10. Free!
  11. Be open to feedback
  12. Integrity
  13. Be on time to meetings and reschedule when needed
  14. own your results
  15. Intensity
  16. Find a better way everyday