Be opentofeedbackownyourresultsInnovationRespondinreasonabletimeframePracticeactivelisteningInvolvementTakepersonalaccountabilityFind abetter wayeverydayIntegrityPut thecustomerfirstTreat teammemberswithrespectIntensityConsider thewayscolleagues preferto communicateandwork Be on time tomeetings andreschedulewhen neededEmbracePPIFree!Be opentofeedbackownyourresultsInnovationRespondinreasonabletimeframePracticeactivelisteningInvolvementTakepersonalaccountabilityFind abetter wayeverydayIntegrityPut thecustomerfirstTreat teammemberswithrespectIntensityConsider thewayscolleagues preferto communicateandwork Be on time tomeetings andreschedulewhen neededEmbracePPIFree!

CTM Competencies - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be open to feedback
  2. own your results
  3. Innovation
  4. Respond in reasonable timeframe
  5. Practice active listening
  6. Involvement
  7. Take personal accountability
  8. Find a better way everyday
  9. Integrity
  10. Put the customer first
  11. Treat team members with respect
  12. Intensity
  13. Consider the ways colleagues prefer to communicate and work
  14. Be on time to meetings and reschedule when needed
  15. Embrace PPI
  16. Free!