EmbracePPIFind abetter wayeverydayConsider thewayscolleagues preferto communicateandwork InvolvementIntensityBe opentofeedbackRespondinreasonabletimeframeFree!TakepersonalaccountabilityPut thecustomerfirstBe on time tomeetings andreschedulewhen neededownyourresultsIntegrityPracticeactivelisteningTreat teammemberswithrespectInnovationEmbracePPIFind abetter wayeverydayConsider thewayscolleagues preferto communicateandwork InvolvementIntensityBe opentofeedbackRespondinreasonabletimeframeFree!TakepersonalaccountabilityPut thecustomerfirstBe on time tomeetings andreschedulewhen neededownyourresultsIntegrityPracticeactivelisteningTreat teammemberswithrespectInnovation

CTM Competencies - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Embrace PPI
  2. Find a better way everyday
  3. Consider the ways colleagues prefer to communicate and work
  4. Involvement
  5. Intensity
  6. Be open to feedback
  7. Respond in reasonable timeframe
  8. Free!
  9. Take personal accountability
  10. Put the customer first
  11. Be on time to meetings and reschedule when needed
  12. own your results
  13. Integrity
  14. Practice active listening
  15. Treat team members with respect
  16. Innovation