Free!RespondinreasonabletimeframeInvolvementPracticeactivelisteningIntensityFind abetter wayeverydayEmbracePPIIntegrityBe opentofeedbackInnovationTakepersonalaccountabilityConsider thewayscolleagues preferto communicateandwork Be on time tomeetings andreschedulewhen neededTreat teammemberswithrespectownyourresultsPut thecustomerfirstFree!RespondinreasonabletimeframeInvolvementPracticeactivelisteningIntensityFind abetter wayeverydayEmbracePPIIntegrityBe opentofeedbackInnovationTakepersonalaccountabilityConsider thewayscolleagues preferto communicateandwork Be on time tomeetings andreschedulewhen neededTreat teammemberswithrespectownyourresultsPut thecustomerfirst

CTM Competencies - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Respond in reasonable timeframe
  3. Involvement
  4. Practice active listening
  5. Intensity
  6. Find a better way everyday
  7. Embrace PPI
  8. Integrity
  9. Be open to feedback
  10. Innovation
  11. Take personal accountability
  12. Consider the ways colleagues prefer to communicate and work
  13. Be on time to meetings and reschedule when needed
  14. Treat team members with respect
  15. own your results
  16. Put the customer first