Pt askshow longthe waittime isPt asks youto contacttransportationservicesPt is seencarrying acup/mugPt needstheiraddressupdatedPt isneedingportalassistancePt givesPSR acomplimentPays forcopayusing acheckPt on thephonewhilechecking inPt showsup towronglocationAsks topay abillPtmispronouncename of theirproviderPt arrivesmore than30 min earlyto theirappointmentPt asks you toconfirmupcomingappointment(s)Pt paysfullbalancePt is abrandnewpatientPays forcopayusingcashPt asks youto scheduleNEWappointmentPt askswhichprovider theyare seeingPt shows upon wrongday for theirappointmentPt ask youto set uptheir patientportalPt asks ifthey canhaverestroomcodePt isselfpayPt hasn'tbeen seenwith COENTprovidersince 2020Pt arrivesmore than15 min lateto theirappointmentPt askshow longthe waittime isPt asks youto contacttransportationservicesPt is seencarrying acup/mugPt needstheiraddressupdatedPt isneedingportalassistancePt givesPSR acomplimentPays forcopayusing acheckPt on thephonewhilechecking inPt showsup towronglocationAsks topay abillPtmispronouncename of theirproviderPt arrivesmore than30 min earlyto theirappointmentPt asks you toconfirmupcomingappointment(s)Pt paysfullbalancePt is abrandnewpatientPays forcopayusingcashPt asks youto scheduleNEWappointmentPt askswhichprovider theyare seeingPt shows upon wrongday for theirappointmentPt ask youto set uptheir patientportalPt asks ifthey canhaverestroomcodePt isselfpayPt hasn'tbeen seenwith COENTprovidersince 2020Pt arrivesmore than15 min lateto theirappointment

COENT-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt asks how long the wait time is
  2. Pt asks you to contact transportation services
  3. Pt is seen carrying a cup/mug
  4. Pt needs their address updated
  5. Pt is needing portal assistance
  6. Pt gives PSR a compliment
  7. Pays for copay using a check
  8. Pt on the phone while checking in
  9. Pt shows up to wrong location
  10. Asks to pay a bill
  11. Pt mispronounce name of their provider
  12. Pt arrives more than 30 min early to their appointment
  13. Pt asks you to confirm upcoming appointment(s)
  14. Pt pays full balance
  15. Pt is a brand new patient
  16. Pays for copay using cash
  17. Pt asks you to schedule NEW appointment
  18. Pt asks which provider they are seeing
  19. Pt shows up on wrong day for their appointment
  20. Pt ask you to set up their patient portal
  21. Pt asks if they can have restroom code
  22. Pt is self pay
  23. Pt hasn't been seen with COENT provider since 2020
  24. Pt arrives more than 15 min late to their appointment