(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Pt asks how long the wait time is
Pt ask you to set up their patient portal
Asks to pay a bill
Pays for copay using cash
Pt asks you to confirm upcoming appointment(s)
Pt asks which provider they are seeing
Pt arrives more than 15 min late to their appointment
Pt asks you to contact transportation services
Pays for copay using a check
Pt needs their address updated
Pt arrives more than 30 min early to their appointment
Pt shows up on wrong day for their appointment
Pt asks you to schedule NEW appointment
Pt is self pay
Pt is needing portal assistance
Pt mispronounce name of their provider
Pt shows up to wrong location
Pt hasn't been seen with COENT provider since 2020
