Asks topay abillPt asks ifthey canhaverestroomcodePt isselfpayPt needstheiraddressupdatedPt hasn'tbeen seenwith COENTprovidersince 2020Pt asks youto contacttransportationservicesPt isneedingportalassistancePt arrivesmore than15 min lateto theirappointmentPays forcopayusing acheckPt showsup towronglocationPt paysfullbalancePtmispronouncename of theirproviderPt askshow longthe waittime isPt givesPSR acomplimentPt is abrandnewpatientPt ask youto set uptheir patientportalPt is seencarrying acup/mugPt askswhichprovider theyare seeingPt shows upon wrongday for theirappointmentPt on thephonewhilechecking inPt asks youto scheduleNEWappointmentPt asks you toconfirmupcomingappointment(s)Pt arrivesmore than30 min earlyto theirappointmentPays forcopayusingcashAsks topay abillPt asks ifthey canhaverestroomcodePt isselfpayPt needstheiraddressupdatedPt hasn'tbeen seenwith COENTprovidersince 2020Pt asks youto contacttransportationservicesPt isneedingportalassistancePt arrivesmore than15 min lateto theirappointmentPays forcopayusing acheckPt showsup towronglocationPt paysfullbalancePtmispronouncename of theirproviderPt askshow longthe waittime isPt givesPSR acomplimentPt is abrandnewpatientPt ask youto set uptheir patientportalPt is seencarrying acup/mugPt askswhichprovider theyare seeingPt shows upon wrongday for theirappointmentPt on thephonewhilechecking inPt asks youto scheduleNEWappointmentPt asks you toconfirmupcomingappointment(s)Pt arrivesmore than30 min earlyto theirappointmentPays forcopayusingcash

COENT-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks to pay a bill
  2. Pt asks if they can have restroom code
  3. Pt is self pay
  4. Pt needs their address updated
  5. Pt hasn't been seen with COENT provider since 2020
  6. Pt asks you to contact transportation services
  7. Pt is needing portal assistance
  8. Pt arrives more than 15 min late to their appointment
  9. Pays for copay using a check
  10. Pt shows up to wrong location
  11. Pt pays full balance
  12. Pt mispronounce name of their provider
  13. Pt asks how long the wait time is
  14. Pt gives PSR a compliment
  15. Pt is a brand new patient
  16. Pt ask you to set up their patient portal
  17. Pt is seen carrying a cup/mug
  18. Pt asks which provider they are seeing
  19. Pt shows up on wrong day for their appointment
  20. Pt on the phone while checking in
  21. Pt asks you to schedule NEW appointment
  22. Pt asks you to confirm upcoming appointment(s)
  23. Pt arrives more than 30 min early to their appointment
  24. Pays for copay using cash