Pt arrivesmore than30 min earlyto theirappointmentPt is seencarrying acup/mugPt isselfpayPtmispronouncename of theirproviderPt asks you toconfirmupcomingappointment(s)Pt needstheiraddressupdatedPt askswhichprovider theyare seeingPt givesPSR acomplimentPt isneedingportalassistancePt asks youto contacttransportationservicesPt paysfullbalancePt is abrandnewpatientPt showsup towronglocationPt askshow longthe waittime isPt shows upon wrongday for theirappointmentPt on thephonewhilechecking inPays forcopayusingcashPt asks youto scheduleNEWappointmentPt asks ifthey canhaverestroomcodePt hasn'tbeen seenwith COENTprovidersince 2020Pt arrivesmore than15 min lateto theirappointmentPt ask youto set uptheir patientportalPays forcopayusing acheckAsks topay abillPt arrivesmore than30 min earlyto theirappointmentPt is seencarrying acup/mugPt isselfpayPtmispronouncename of theirproviderPt asks you toconfirmupcomingappointment(s)Pt needstheiraddressupdatedPt askswhichprovider theyare seeingPt givesPSR acomplimentPt isneedingportalassistancePt asks youto contacttransportationservicesPt paysfullbalancePt is abrandnewpatientPt showsup towronglocationPt askshow longthe waittime isPt shows upon wrongday for theirappointmentPt on thephonewhilechecking inPays forcopayusingcashPt asks youto scheduleNEWappointmentPt asks ifthey canhaverestroomcodePt hasn'tbeen seenwith COENTprovidersince 2020Pt arrivesmore than15 min lateto theirappointmentPt ask youto set uptheir patientportalPays forcopayusing acheckAsks topay abill

COENT-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Pt arrives more than 30 min early to their appointment
  2. Pt is seen carrying a cup/mug
  3. Pt is self pay
  4. Pt mispronounce name of their provider
  5. Pt asks you to confirm upcoming appointment(s)
  6. Pt needs their address updated
  7. Pt asks which provider they are seeing
  8. Pt gives PSR a compliment
  9. Pt is needing portal assistance
  10. Pt asks you to contact transportation services
  11. Pt pays full balance
  12. Pt is a brand new patient
  13. Pt shows up to wrong location
  14. Pt asks how long the wait time is
  15. Pt shows up on wrong day for their appointment
  16. Pt on the phone while checking in
  17. Pays for copay using cash
  18. Pt asks you to schedule NEW appointment
  19. Pt asks if they can have restroom code
  20. Pt hasn't been seen with COENT provider since 2020
  21. Pt arrives more than 15 min late to their appointment
  22. Pt ask you to set up their patient portal
  23. Pays for copay using a check
  24. Asks to pay a bill