Pt ask youto set uptheir patientportalPt givesPSR acomplimentPt shows upon wrongday for theirappointmentPays forcopayusing acheckPtmispronouncename of theirproviderPt needstheiraddressupdatedPt paysfullbalancePt isneedingportalassistancePays forcopayusingcashPt is abrandnewpatientPt is seencarrying acup/mugPt hasn'tbeen seenwith COENTprovidersince 2020Pt arrivesmore than30 min earlyto theirappointmentAsks topay abillPt showsup towronglocationPt asks ifthey canhaverestroomcodePt on thephonewhilechecking inPt asks youto scheduleNEWappointmentPt askswhichprovider theyare seeingPt isselfpayPt askshow longthe waittime isPt asks you toconfirmupcomingappointment(s)Pt arrivesmore than15 min lateto theirappointmentPt asks youto contacttransportationservicesPt ask youto set uptheir patientportalPt givesPSR acomplimentPt shows upon wrongday for theirappointmentPays forcopayusing acheckPtmispronouncename of theirproviderPt needstheiraddressupdatedPt paysfullbalancePt isneedingportalassistancePays forcopayusingcashPt is abrandnewpatientPt is seencarrying acup/mugPt hasn'tbeen seenwith COENTprovidersince 2020Pt arrivesmore than30 min earlyto theirappointmentAsks topay abillPt showsup towronglocationPt asks ifthey canhaverestroomcodePt on thephonewhilechecking inPt asks youto scheduleNEWappointmentPt askswhichprovider theyare seeingPt isselfpayPt askshow longthe waittime isPt asks you toconfirmupcomingappointment(s)Pt arrivesmore than15 min lateto theirappointmentPt asks youto contacttransportationservices

COENT-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt ask you to set up their patient portal
  2. Pt gives PSR a compliment
  3. Pt shows up on wrong day for their appointment
  4. Pays for copay using a check
  5. Pt mispronounce name of their provider
  6. Pt needs their address updated
  7. Pt pays full balance
  8. Pt is needing portal assistance
  9. Pays for copay using cash
  10. Pt is a brand new patient
  11. Pt is seen carrying a cup/mug
  12. Pt hasn't been seen with COENT provider since 2020
  13. Pt arrives more than 30 min early to their appointment
  14. Asks to pay a bill
  15. Pt shows up to wrong location
  16. Pt asks if they can have restroom code
  17. Pt on the phone while checking in
  18. Pt asks you to schedule NEW appointment
  19. Pt asks which provider they are seeing
  20. Pt is self pay
  21. Pt asks how long the wait time is
  22. Pt asks you to confirm upcoming appointment(s)
  23. Pt arrives more than 15 min late to their appointment
  24. Pt asks you to contact transportation services