Pays forcopayusing acheckPt asks youto scheduleNEWappointmentPt asks ifthey canhaverestroomcodePt givesPSR acomplimentPt needstheiraddressupdatedPtmispronouncename of theirproviderPt hasn'tbeen seenwith COENTprovidersince 2020Pt is abrandnewpatientPt arrivesmore than15 min lateto theirappointmentPt on thephonewhilechecking inPt ask youto set uptheir patientportalPt isneedingportalassistancePt paysfullbalancePt is seencarrying acup/mugPt askshow longthe waittime isPt showsup towronglocationPt arrivesmore than30 min earlyto theirappointmentPt askswhichprovider theyare seeingPt asks you toconfirmupcomingappointment(s)Pt isselfpayPt asks youto contacttransportationservicesPays forcopayusingcashPt shows upon wrongday for theirappointmentAsks topay abillPays forcopayusing acheckPt asks youto scheduleNEWappointmentPt asks ifthey canhaverestroomcodePt givesPSR acomplimentPt needstheiraddressupdatedPtmispronouncename of theirproviderPt hasn'tbeen seenwith COENTprovidersince 2020Pt is abrandnewpatientPt arrivesmore than15 min lateto theirappointmentPt on thephonewhilechecking inPt ask youto set uptheir patientportalPt isneedingportalassistancePt paysfullbalancePt is seencarrying acup/mugPt askshow longthe waittime isPt showsup towronglocationPt arrivesmore than30 min earlyto theirappointmentPt askswhichprovider theyare seeingPt asks you toconfirmupcomingappointment(s)Pt isselfpayPt asks youto contacttransportationservicesPays forcopayusingcashPt shows upon wrongday for theirappointmentAsks topay abill

COENT-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pays for copay using a check
  2. Pt asks you to schedule NEW appointment
  3. Pt asks if they can have restroom code
  4. Pt gives PSR a compliment
  5. Pt needs their address updated
  6. Pt mispronounce name of their provider
  7. Pt hasn't been seen with COENT provider since 2020
  8. Pt is a brand new patient
  9. Pt arrives more than 15 min late to their appointment
  10. Pt on the phone while checking in
  11. Pt ask you to set up their patient portal
  12. Pt is needing portal assistance
  13. Pt pays full balance
  14. Pt is seen carrying a cup/mug
  15. Pt asks how long the wait time is
  16. Pt shows up to wrong location
  17. Pt arrives more than 30 min early to their appointment
  18. Pt asks which provider they are seeing
  19. Pt asks you to confirm upcoming appointment(s)
  20. Pt is self pay
  21. Pt asks you to contact transportation services
  22. Pays for copay using cash
  23. Pt shows up on wrong day for their appointment
  24. Asks to pay a bill