Pt asks youto contacttransportationservicesPt asks ifthey canhaverestroomcodePt askshow longthe waittime isPt paysfullbalancePt askswhichprovider theyare seeingPt ask youto set uptheir patientportalPt showsup towronglocationPays forcopayusing acheckPt needstheiraddressupdatedPt asks you toconfirmupcomingappointment(s)Pt isselfpayPt arrivesmore than15 min lateto theirappointmentPt asks youto scheduleNEWappointmentPays forcopayusingcashPt isneedingportalassistancePt is abrandnewpatientPt hasn'tbeen seenwith COENTprovidersince 2020Pt shows upon wrongday for theirappointmentPt is seencarrying acup/mugPt givesPSR acomplimentPtmispronouncename of theirproviderPt on thephonewhilechecking inPt arrivesmore than30 min earlyto theirappointmentAsks topay abillPt asks youto contacttransportationservicesPt asks ifthey canhaverestroomcodePt askshow longthe waittime isPt paysfullbalancePt askswhichprovider theyare seeingPt ask youto set uptheir patientportalPt showsup towronglocationPays forcopayusing acheckPt needstheiraddressupdatedPt asks you toconfirmupcomingappointment(s)Pt isselfpayPt arrivesmore than15 min lateto theirappointmentPt asks youto scheduleNEWappointmentPays forcopayusingcashPt isneedingportalassistancePt is abrandnewpatientPt hasn'tbeen seenwith COENTprovidersince 2020Pt shows upon wrongday for theirappointmentPt is seencarrying acup/mugPt givesPSR acomplimentPtmispronouncename of theirproviderPt on thephonewhilechecking inPt arrivesmore than30 min earlyto theirappointmentAsks topay abill

COENT-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt asks you to contact transportation services
  2. Pt asks if they can have restroom code
  3. Pt asks how long the wait time is
  4. Pt pays full balance
  5. Pt asks which provider they are seeing
  6. Pt ask you to set up their patient portal
  7. Pt shows up to wrong location
  8. Pays for copay using a check
  9. Pt needs their address updated
  10. Pt asks you to confirm upcoming appointment(s)
  11. Pt is self pay
  12. Pt arrives more than 15 min late to their appointment
  13. Pt asks you to schedule NEW appointment
  14. Pays for copay using cash
  15. Pt is needing portal assistance
  16. Pt is a brand new patient
  17. Pt hasn't been seen with COENT provider since 2020
  18. Pt shows up on wrong day for their appointment
  19. Pt is seen carrying a cup/mug
  20. Pt gives PSR a compliment
  21. Pt mispronounce name of their provider
  22. Pt on the phone while checking in
  23. Pt arrives more than 30 min early to their appointment
  24. Asks to pay a bill