(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Pt is seen carrying a cup/mug
Pt asks you to schedule NEW appointment
Pt asks how long the wait time is
Pt asks which provider they are seeing
Pt is needing portal assistance
Pt shows up on wrong day for their appointment
Pt on the phone while checking in
Pt gives PSR a compliment
Asks to pay a bill
Pt asks you to contact transportation services
Pt ask you to set up their patient portal
Pt arrives more than 30 min early to their appointment
Pt arrives more than 15 min late to their appointment
Pays for copay using cash
Pt asks you to confirm upcoming appointment(s)
Pt is a brand new patient
Pt pays full balance
Pt mispronounce name of their provider
Pays for copay using a check
Pt hasn't been seen with COENT provider since 2020
