Pt isneedingportalassistancePtmispronouncename of theirproviderPt asks you toconfirmupcomingappointment(s)Pt hasn'tbeen seenwith COENTprovidersince 2020Pt showsup towronglocationPt askshow longthe waittime isAsks topay abillPt is abrandnewpatientPt asks ifthey canhaverestroomcodePt ask youto set uptheir patientportalPt isselfpayPt paysfullbalancePt askswhichprovider theyare seeingPays forcopayusingcashPays forcopayusing acheckPt asks youto scheduleNEWappointmentPt shows upon wrongday for theirappointmentPt asks youto contacttransportationservicesPt arrivesmore than15 min lateto theirappointmentPt is seencarrying acup/mugPt on thephonewhilechecking inPt needstheiraddressupdatedPt arrivesmore than30 min earlyto theirappointmentPt givesPSR acomplimentPt isneedingportalassistancePtmispronouncename of theirproviderPt asks you toconfirmupcomingappointment(s)Pt hasn'tbeen seenwith COENTprovidersince 2020Pt showsup towronglocationPt askshow longthe waittime isAsks topay abillPt is abrandnewpatientPt asks ifthey canhaverestroomcodePt ask youto set uptheir patientportalPt isselfpayPt paysfullbalancePt askswhichprovider theyare seeingPays forcopayusingcashPays forcopayusing acheckPt asks youto scheduleNEWappointmentPt shows upon wrongday for theirappointmentPt asks youto contacttransportationservicesPt arrivesmore than15 min lateto theirappointmentPt is seencarrying acup/mugPt on thephonewhilechecking inPt needstheiraddressupdatedPt arrivesmore than30 min earlyto theirappointmentPt givesPSR acompliment

COENT-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt is needing portal assistance
  2. Pt mispronounce name of their provider
  3. Pt asks you to confirm upcoming appointment(s)
  4. Pt hasn't been seen with COENT provider since 2020
  5. Pt shows up to wrong location
  6. Pt asks how long the wait time is
  7. Asks to pay a bill
  8. Pt is a brand new patient
  9. Pt asks if they can have restroom code
  10. Pt ask you to set up their patient portal
  11. Pt is self pay
  12. Pt pays full balance
  13. Pt asks which provider they are seeing
  14. Pays for copay using cash
  15. Pays for copay using a check
  16. Pt asks you to schedule NEW appointment
  17. Pt shows up on wrong day for their appointment
  18. Pt asks you to contact transportation services
  19. Pt arrives more than 15 min late to their appointment
  20. Pt is seen carrying a cup/mug
  21. Pt on the phone while checking in
  22. Pt needs their address updated
  23. Pt arrives more than 30 min early to their appointment
  24. Pt gives PSR a compliment