(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Recieved a follow-up "thank you" email
Save with a chat
Complete an onboarding
Save with Free time
You get a member to update their profile during your call
Take 5 incoming calls before lunch
Receive Positive feedback on live chat
Upsell
Used the word "Awesome" 3 times during a phone call
Set up a zapier
Use a holiday greeting during a phone call (Happy Holidays)
Customer compliments your patience or understanding
A customer tells you "you're the best"
2 saves by last break
Setup a Direct CRM
Receive a smiley face on live chat
Offer and complete a Resource Center walkthrough without being asked
Save with discount
Complete 3 full CRA calls (Playbook entirely filled out)
Update 5 credit cards
Save with no incentive
Made a customer laugh during an interaction
Sing a Christmas song on a GM in front of the team
Avoid a refund
Handled a chat in less than 2 minutes
Get someone to leave a review
Made a customer say "wow that was easy"
The customer wishes you a Merry Christmas before you do
