(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Recieved a follow-up "thank you" email
Update 5 credit cards
Offer and complete a Resource Center walkthrough without being asked
A customer tells you "you're the best"
Complete an onboarding
Used the word "Awesome" 3 times during a phone call
Made a customer laugh during an interaction
Take 5 incoming calls before lunch
Set up a zapier
Made a customer say "wow that was easy"
Receive Positive feedback on live chat
Sing a Christmas song on a GM in front of the team
You get a member to update their profile during your call
Save with discount
Complete 3 full CRA calls (Playbook entirely filled out)
Avoid a refund
Handled a chat in less than 2 minutes
Customer compliments your patience or understanding
The customer wishes you a Merry Christmas before you do
Save with Free time
Upsell
2 saves by last break
Get someone to leave a review
Save with no incentive
Receive a smiley face on live chat
Setup a Direct CRM
Use a holiday greeting during a phone call (Happy Holidays)
