(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer compliments your patience or understanding
Complete 3 full CRA calls (Playbook entirely filled out)
Receive Positive feedback on live chat
2 saves by last break
The customer wishes you a Merry Christmas before you do
Save with no incentive
Handled a chat in less than 2 minutes
You get a member to update their profile during your call
Upsell
Update 5 credit cards
Get someone to leave a review
Made a customer laugh during an interaction
Used the word "Awesome" 3 times during a phone call
A customer tells you "you're the best"
Sing a Christmas song on a GM in front of the team
Recieved a follow-up "thank you" email
Save with a chat
Offer and complete a Resource Center walkthrough without being asked
Take 5 incoming calls before lunch
Setup a Direct CRM
Avoid a refund
Made a customer say "wow that was easy"
Set up a zapier
Save with discount
Use a holiday greeting during a phone call (Happy Holidays)
