(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Made a customer laugh during an interaction
2 saves by last break
You get a member to update their profile during your call
Complete 3 full CRA calls (Playbook entirely filled out)
Save with no incentive
Save with discount
The customer wishes you a Merry Christmas before you do
Made a customer say "wow that was easy"
Recieved a follow-up "thank you" email
Save with Free time
Receive Positive feedback on live chat
Used the word "Awesome" 3 times during a phone call
Offer and complete a Resource Center walkthrough without being asked
Setup a Direct CRM
Save with a chat
Customer compliments your patience or understanding
A customer tells you "you're the best"
Avoid a refund
Receive a smiley face on live chat
Update 5 credit cards
Complete an onboarding
Get someone to leave a review
Sing a Christmas song on a GM in front of the team
Handled a chat in less than 2 minutes
Set up a zapier
Use a holiday greeting during a phone call (Happy Holidays)
