(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Avoid a refund
Get someone to leave a review
Offer and complete a Resource Center walkthrough without being asked
A customer tells you "you're the best"
Recieved a follow-up "thank you" email
Use a holiday greeting during a phone call (Happy Holidays)
Save with Free time
Receive Positive feedback on live chat
Update 5 credit cards
Sing a Christmas song on a GM in front of the team
Upsell
Receive a smiley face on live chat
Customer compliments your patience or understanding
The customer wishes you a Merry Christmas before you do
Set up a zapier
2 saves by last break
Handled a chat in less than 2 minutes
You get a member to update their profile during your call
Used the word "Awesome" 3 times during a phone call
Take 5 incoming calls before lunch
Save with no incentive
Complete 3 full CRA calls (Playbook entirely filled out)
