(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Offer and complete a Resource Center walkthrough without being asked
Update 5 credit cards
Handled a chat in less than 2 minutes
2 saves by last break
Save with Free time
Receive a smiley face on live chat
Made a customer laugh during an interaction
Save with a chat
Use a holiday greeting during a phone call (Happy Holidays)
Customer compliments your patience or understanding
Save with no incentive
The customer wishes you a Merry Christmas before you do
Complete 3 full CRA calls (Playbook entirely filled out)
Set up a zapier
You get a member to update their profile during your call
Recieved a follow-up "thank you" email
Complete an onboarding
Avoid a refund
A customer tells you "you're the best"
Setup a Direct CRM
Take 5 incoming calls before lunch
Sing a Christmas song on a GM in front of the team
Get someone to leave a review
Save with discount
Used the word "Awesome" 3 times during a phone call