(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Upsell
Customer compliments your patience or understanding
Recieved a follow-up "thank you" email
Made a customer say "wow that was easy"
The customer wishes you a Merry Christmas before you do
Complete 3 full CRA calls (Playbook entirely filled out)
Take 5 incoming calls before lunch
Handled a chat in less than 2 minutes
Save with a chat
A customer tells you "you're the best"
Save with discount
Update 5 credit cards
Setup a Direct CRM
Offer and complete a Resource Center walkthrough without being asked
Complete an onboarding
Receive Positive feedback on live chat
Use a holiday greeting during a phone call (Happy Holidays)
Avoid a refund
Receive a smiley face on live chat
Sing a Christmas song on a GM in front of the team
Made a customer laugh during an interaction
Set up a zapier
Get someone to leave a review
Used the word "Awesome" 3 times during a phone call
Save with Free time
You get a member to update their profile during your call
