(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Handled a chat in less than 2 minutes
Setup a Direct CRM
You get a member to update their profile during your call
Update 5 credit cards
Offer and complete a Resource Center walkthrough without being asked
Complete 3 full CRA calls (Playbook entirely filled out)
Complete an onboarding
Sing a Christmas song on a GM in front of the team
Save with discount
Recieved a follow-up "thank you" email
Take 5 incoming calls before lunch
Receive Positive feedback on live chat
Save with no incentive
Use a holiday greeting during a phone call (Happy Holidays)
Used the word "Awesome" 3 times during a phone call
The customer wishes you a Merry Christmas before you do
Save with a chat
Avoid a refund
A customer tells you "you're the best"
Upsell
Receive a smiley face on live chat
Set up a zapier
Made a customer say "wow that was easy"
Customer compliments your patience or understanding
