(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Take 5 incoming calls before lunch
Complete an onboarding
Setup a Direct CRM
Made a customer laugh during an interaction
Set up a zapier
Update 5 credit cards
Avoid a refund
Use a holiday greeting during a phone call (Happy Holidays)
A customer tells you "you're the best"
Complete 3 full CRA calls (Playbook entirely filled out)
Receive Positive feedback on live chat
Recieved a follow-up "thank you" email
Offer and complete a Resource Center walkthrough without being asked
Used the word "Awesome" 3 times during a phone call
Save with discount
Upsell
The customer wishes you a Merry Christmas before you do
Sing a Christmas song on a GM in front of the team
Handled a chat in less than 2 minutes
2 saves by last break
Receive a smiley face on live chat
You get a member to update their profile during your call
Save with Free time
Get someone to leave a review
Customer compliments your patience or understanding
