(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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2 saves by last break
Complete 3 full CRA calls (Playbook entirely filled out)
Get someone to leave a review
Save with Free time
Setup a Direct CRM
Used the word "Awesome" 3 times during a phone call
Sing a Christmas song on a GM in front of the team
Receive a smiley face on live chat
Use a holiday greeting during a phone call (Happy Holidays)
Recieved a follow-up "thank you" email
Set up a zapier
Update 5 credit cards
The customer wishes you a Merry Christmas before you do
Save with a chat
Save with discount
Receive Positive feedback on live chat
Avoid a refund
Made a customer say "wow that was easy"
Upsell
You get a member to update their profile during your call
Made a customer laugh during an interaction
Offer and complete a Resource Center walkthrough without being asked
Take 5 incoming calls before lunch
Save with no incentive
Complete an onboarding
A customer tells you "you're the best"
Customer compliments your patience or understanding