(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Save with discount
Save with no incentive
A customer tells you "you're the best"
Offer and complete a Resource Center walkthrough without being asked
Save with a chat
Sing a Christmas song on a GM in front of the team
Complete an onboarding
Handled a chat in less than 2 minutes
You get a member to update their profile during your call
Made a customer laugh during an interaction
Use a holiday greeting during a phone call (Happy Holidays)
2 saves by last break
Set up a zapier
The customer wishes you a Merry Christmas before you do
Made a customer say "wow that was easy"
Used the word "Awesome" 3 times during a phone call
Recieved a follow-up "thank you" email
Save with Free time
Upsell
Get someone to leave a review
Receive Positive feedback on live chat
Update 5 credit cards
Customer compliments your patience or understanding
Setup a Direct CRM
Avoid a refund
Complete 3 full CRA calls (Playbook entirely filled out)