Market EDFY25 scoreachievesgoalPatienttyped onlyone wordin verbatimDataneeds toberepulledYour market isthe top orlowestperforming inany care settingReportdue dategetspushedAny caresetting sees>10ptincreaseMOMQualtricsdataissueOne ofyourgraphsbreakOAS NPSincreasesMOMSlide deckformattingchangeafter the 5thConditionalformattingis brokenADSI sendsED admitdata afterthe 8thSignificantimprovementin any carejourney pointwithin the ED3 months ofMOMimprovementin any caresettingChatGPThelps youwrite aninsightVerbatimincludesvulgarlanguageSignificantimprovementin cleanlinessin any caresettingTableaudataissueInpatientNPSdecreasesMOMInpatientreport monthfood score isabove 15Accidentallymove a tabwithinspreadsheetServiceRecoveryticketsdecreasedMOMFootnotesare 5 ormore lineson any pageOverallmarket FY25NPSincreasesYOYMarket EDFY25 scoreachievesgoalPatienttyped onlyone wordin verbatimDataneeds toberepulledYour market isthe top orlowestperforming inany care settingReportdue dategetspushedAny caresetting sees>10ptincreaseMOMQualtricsdataissueOne ofyourgraphsbreakOAS NPSincreasesMOMSlide deckformattingchangeafter the 5thConditionalformattingis brokenADSI sendsED admitdata afterthe 8thSignificantimprovementin any carejourney pointwithin the ED3 months ofMOMimprovementin any caresettingChatGPThelps youwrite aninsightVerbatimincludesvulgarlanguageSignificantimprovementin cleanlinessin any caresettingTableaudataissueInpatientNPSdecreasesMOMInpatientreport monthfood score isabove 15Accidentallymove a tabwithinspreadsheetServiceRecoveryticketsdecreasedMOMFootnotesare 5 ormore lineson any pageOverallmarket FY25NPSincreasesYOY

CX Monthly Report Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Market ED FY25 score achieves goal
  2. Patient typed only one word in verbatim
  3. Data needs to be repulled
  4. Your market is the top or lowest performing in any care setting
  5. Report due date gets pushed
  6. Any care setting sees >10pt increase MOM
  7. Qualtrics data issue
  8. One of your graphs break
  9. OAS NPS increases MOM
  10. Slide deck formatting change after the 5th
  11. Conditional formatting is broken
  12. ADSI sends ED admit data after the 8th
  13. Significant improvement in any care journey point within the ED
  14. 3 months of MOM improvement in any care setting
  15. ChatGPT helps you write an insight
  16. Verbatim includes vulgar language
  17. Significant improvement in cleanliness in any care setting
  18. Tableau data issue
  19. Inpatient NPS decreases MOM
  20. Inpatient report month food score is above 15
  21. Accidentally move a tab within spreadsheet
  22. Service Recovery tickets decreased MOM
  23. Footnotes are 5 or more lines on any page
  24. Overall market FY25 NPS increases YOY