Patienttyped onlyone wordin verbatimServiceRecoveryticketsdecreasedMOMOAS NPSincreasesMOMConditionalformattingis brokenADSI sendsED admitdata afterthe 8thSignificantimprovementin cleanlinessin any caresettingDataneeds toberepulledChatGPThelps youwrite aninsightInpatientreport monthfood score isabove 15TableaudataissueAccidentallymove a tabwithinspreadsheetOverallmarket FY25NPSincreasesYOYSlide deckformattingchangeafter the 5thReportdue dategetspushedMarket EDFY25 scoreachievesgoalQualtricsdataissueFootnotesare 5 ormore lineson any pageInpatientNPSdecreasesMOMAny caresetting sees>10ptincreaseMOMOne ofyourgraphsbreak3 months ofMOMimprovementin any caresettingSignificantimprovementin any carejourney pointwithin the EDVerbatimincludesvulgarlanguageYour market isthe top orlowestperforming inany care settingPatienttyped onlyone wordin verbatimServiceRecoveryticketsdecreasedMOMOAS NPSincreasesMOMConditionalformattingis brokenADSI sendsED admitdata afterthe 8thSignificantimprovementin cleanlinessin any caresettingDataneeds toberepulledChatGPThelps youwrite aninsightInpatientreport monthfood score isabove 15TableaudataissueAccidentallymove a tabwithinspreadsheetOverallmarket FY25NPSincreasesYOYSlide deckformattingchangeafter the 5thReportdue dategetspushedMarket EDFY25 scoreachievesgoalQualtricsdataissueFootnotesare 5 ormore lineson any pageInpatientNPSdecreasesMOMAny caresetting sees>10ptincreaseMOMOne ofyourgraphsbreak3 months ofMOMimprovementin any caresettingSignificantimprovementin any carejourney pointwithin the EDVerbatimincludesvulgarlanguageYour market isthe top orlowestperforming inany care setting

CX Monthly Report Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient typed only one word in verbatim
  2. Service Recovery tickets decreased MOM
  3. OAS NPS increases MOM
  4. Conditional formatting is broken
  5. ADSI sends ED admit data after the 8th
  6. Significant improvement in cleanliness in any care setting
  7. Data needs to be repulled
  8. ChatGPT helps you write an insight
  9. Inpatient report month food score is above 15
  10. Tableau data issue
  11. Accidentally move a tab within spreadsheet
  12. Overall market FY25 NPS increases YOY
  13. Slide deck formatting change after the 5th
  14. Report due date gets pushed
  15. Market ED FY25 score achieves goal
  16. Qualtrics data issue
  17. Footnotes are 5 or more lines on any page
  18. Inpatient NPS decreases MOM
  19. Any care setting sees >10pt increase MOM
  20. One of your graphs break
  21. 3 months of MOM improvement in any care setting
  22. Significant improvement in any care journey point within the ED
  23. Verbatim includes vulgar language
  24. Your market is the top or lowest performing in any care setting