Accidentallymove a tabwithinspreadsheetOAS NPSincreasesMOMPatienttyped onlyone wordin verbatimInpatientNPSdecreasesMOMVerbatimincludesvulgarlanguageADSI sendsED admitdata afterthe 8thSignificantimprovementin cleanlinessin any caresettingQualtricsdataissueOverallmarket FY25NPSincreasesYOYYour market isthe top orlowestperforming inany care settingChatGPThelps youwrite aninsightConditionalformattingis brokenAny caresetting sees>10ptincreaseMOMServiceRecoveryticketsdecreasedMOMSlide deckformattingchangeafter the 5th3 months ofMOMimprovementin any caresettingInpatientreport monthfood score isabove 15One ofyourgraphsbreakMarket EDFY25 scoreachievesgoalTableaudataissueReportdue dategetspushedFootnotesare 5 ormore lineson any pageSignificantimprovementin any carejourney pointwithin the EDDataneeds toberepulledAccidentallymove a tabwithinspreadsheetOAS NPSincreasesMOMPatienttyped onlyone wordin verbatimInpatientNPSdecreasesMOMVerbatimincludesvulgarlanguageADSI sendsED admitdata afterthe 8thSignificantimprovementin cleanlinessin any caresettingQualtricsdataissueOverallmarket FY25NPSincreasesYOYYour market isthe top orlowestperforming inany care settingChatGPThelps youwrite aninsightConditionalformattingis brokenAny caresetting sees>10ptincreaseMOMServiceRecoveryticketsdecreasedMOMSlide deckformattingchangeafter the 5th3 months ofMOMimprovementin any caresettingInpatientreport monthfood score isabove 15One ofyourgraphsbreakMarket EDFY25 scoreachievesgoalTableaudataissueReportdue dategetspushedFootnotesare 5 ormore lineson any pageSignificantimprovementin any carejourney pointwithin the EDDataneeds toberepulled

CX Monthly Report Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accidentally move a tab within spreadsheet
  2. OAS NPS increases MOM
  3. Patient typed only one word in verbatim
  4. Inpatient NPS decreases MOM
  5. Verbatim includes vulgar language
  6. ADSI sends ED admit data after the 8th
  7. Significant improvement in cleanliness in any care setting
  8. Qualtrics data issue
  9. Overall market FY25 NPS increases YOY
  10. Your market is the top or lowest performing in any care setting
  11. ChatGPT helps you write an insight
  12. Conditional formatting is broken
  13. Any care setting sees >10pt increase MOM
  14. Service Recovery tickets decreased MOM
  15. Slide deck formatting change after the 5th
  16. 3 months of MOM improvement in any care setting
  17. Inpatient report month food score is above 15
  18. One of your graphs break
  19. Market ED FY25 score achieves goal
  20. Tableau data issue
  21. Report due date gets pushed
  22. Footnotes are 5 or more lines on any page
  23. Significant improvement in any care journey point within the ED
  24. Data needs to be repulled