(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Import Fails
20 minutes lapses between incoming chats
No-one grabs a chat 5+ minutes
"I have a general question"
"What have you searched in KCS"
Someone uses a shortcut like FYI; LMK or TY
Message with a lot of exclamation points !!!
Multiple TSRs reply to same chat at same time
Someone reacts with a laughing emoji
"Known issue"
Chat gets skipped
"Thank you in Advance (TIA)"
"I can take a look"
"Oops wrong chat"
"Can you exit the account?"
Billing Inquiry
AM advised to submit a project
Someone Copy-Pastes message from another chat
Chat about a tech outage or glitch
AM adds additional info to their own thread before a TSR has grabbed it
"I wasn’t sure which chat to go to"
A joke about needing more coffee (or tea)
TSR asks for clarification on a mentor chat in TSR Team Chat
Message is Edited
AM status is "Out of Office"
"Is there anything else I can help you with?'
TSR takes multiple chats in a row
"Resolved in separate IM"
Screenshot Shared for Clarity
"Apologies for any confusion"
Time off Accrual Question
"Let me ask the client"
AM profile picture is of their Pet or Animal
AM advised to submit a mentor session
3 or more chats come in at once
TSR sends a KCS link; adds "this should help"
A reference about how busy the week/month has been
Single emoji as a response (not as a reaction)
AM has 2 or more emojis attached to name
AM comes back to chat for more info about a prior chat (same day)