(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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AM status is "Busy"
"Ask in the other mentor Chat"
Someone re-opens a prior chat
"I can take a look"
Time off Accrual Question
"Oops wrong chat"
User Login Issue
"Have a great day!"
Missing Client ID
3 or more people join the space at the same time
TSR takes multiple chats in a row
AM adds additional info to their own thread before a TSR has grabbed it
Single emoji as a response (not as a reaction)
"Is there anything else I can help you with?'
AM status is "Out of Office"
Doesn’t say Thank You
"I have a general question"
Message is Edited
20 minutes lapses between incoming chats
A reference about how busy the week/month has been
AM doesn’t have a profile picture
"Can you exit the account?"
Multiple TSRs reply to same chat at same time
Replies outside the Thread
Someone uses Thinking emoji
"I wasn’t sure which chat to go to"
Message written entirely in lowercase
AM profile picture is of their Pet or Animal
"Known issue"
No-one grabs a chat 5+ minutes
AM gets a phone call
AM answers their own question
Billing Inquiry
Import Fails
Sends a GIF
Someone uses a Paychex Acronym
Smiley Face Emoji is used
Screenshot Shared for Clarity
Someone reacts with a thumbs up emoji
AM advised to submit a mentor session
TSR sends a KCS link; adds "this should help"
"What have you searched in KCS"
Someone Copy-Pastes message from another chat
Message is Deleted
A joke about needing more coffee (or tea)
"Thank you in Advance (TIA)"
Wave reaction instead of saying hi
Time sensitive request "ASAP" or "Urgent"
"Resolved in separate IM"
"What am I doing wrong?"
Message with "…"
A holiday-specific emoji is used
Chat gets skipped
Someone uses a shortcut like FYI; LMK or TY
TSR asks for clarification on a mentor chat in TSR Team Chat
An important announcement in the General Space
Question about Reports
"Client is upset"
Message with a lot of exclamation points !!!
Chat about a tech outage or glitch
AM advised to submit a project
Someone misspells someone's name in a reply
"Quick question…"
AM advised to submit Support ticket
"Apologies for any confusion"
AM comes back to chat for more info about a prior chat (same day)
