"Oopswrongchat"MessageisDeletedRepliesoutsidetheThreadAMadvised tosubmit aprojectAn importantannouncementin the GeneralSpaceBillingInquiryTSR asks forclarificationon a mentorchat in TSRTeam ChatSmileyFaceEmoji isusedTSRpraisesan AM3 or morepeople jointhe space atthe sametimeAM has 2 ormore emojisattached tonameSomeoneusesThinkingemojiAMstatus is"Busy"Messagewrittenentirely inlowercaseScreenshotShared forClarity"Is thereanythingelse I canhelp youwith?'AM getsa phonecallMessageis Edited"I have ageneralquestion"AM profilepicture isof their Petor Animal"Whathave yousearchedin KCS"ImportFailsSomeoneuses ashortcut likeFYI; LMK orTYTimesensitiverequest"ASAP" or"Urgent"MultipleTSRs replyto same chatat same time20 minuteslapsesbetweenincomingchatsAM advisedto submitSupportticket3 or morechatscome in atonce"Knownissue""Havea greatday!"AM statusis "Out ofOffice""Let meask theclient"A referenceabout howbusy theweek/monthhas been"Can youexit theaccount?"Someonemanuallyadded toChat SpaceSendsa GIFAManswerstheir ownquestionUserLoginIssueMessagewith a lot ofexclamationpoints !!!A joke aboutneedingmore coffee(or tea)"What amI doingwrong?"No-onegrabs achat 5+minutesSomeonereacts witha laughingemoji"ResolvedinseparateIM"TSR takesmultiplechats in arow"Apologiesfor anyconfusion"Someoneuses aPaychexAcronymWrongClientID givenMessagewith "…"Doesn’tsay ThankYouSomeonemisspellssomeone'sname in areplyChat abouta techoutage orglitchA holiday-specificemoji isusedWavereactioninstead ofsaying hi"Quickquestion…"MissingClientIDChatgetsskippedAM addsadditional infoto their ownthread before aTSR hasgrabbed itSomeonere-opensa priorchatAM advisedto submit amentorsession"Clientisupset"AM comesback to chat formore info abouta prior chat(same day)"Ask inthe othermentorChat"Brings inthe wrongpersonwith @UnresponsiveTSR sendsa KCS link;adds "thisshould help"AM doesn’thave aprofilepicture"Thankyou inAdvance(TIA)""I cantake alook"SomeoneCopy-Pastesmessagefrom anotherchatQuestionaboutReportsSingle emojias aresponse(not as areaction)Time offAccrualQuestionSomeonereacts witha thumbsup emoji"I wasn’tsure whichchat to goto""Oopswrongchat"MessageisDeletedRepliesoutsidetheThreadAMadvised tosubmit aprojectAn importantannouncementin the GeneralSpaceBillingInquiryTSR asks forclarificationon a mentorchat in TSRTeam ChatSmileyFaceEmoji isusedTSRpraisesan AM3 or morepeople jointhe space atthe sametimeAM has 2 ormore emojisattached tonameSomeoneusesThinkingemojiAMstatus is"Busy"Messagewrittenentirely inlowercaseScreenshotShared forClarity"Is thereanythingelse I canhelp youwith?'AM getsa phonecallMessageis Edited"I have ageneralquestion"AM profilepicture isof their Petor Animal"Whathave yousearchedin KCS"ImportFailsSomeoneuses ashortcut likeFYI; LMK orTYTimesensitiverequest"ASAP" or"Urgent"MultipleTSRs replyto same chatat same time20 minuteslapsesbetweenincomingchatsAM advisedto submitSupportticket3 or morechatscome in atonce"Knownissue""Havea greatday!"AM statusis "Out ofOffice""Let meask theclient"A referenceabout howbusy theweek/monthhas been"Can youexit theaccount?"Someonemanuallyadded toChat SpaceSendsa GIFAManswerstheir ownquestionUserLoginIssueMessagewith a lot ofexclamationpoints !!!A joke aboutneedingmore coffee(or tea)"What amI doingwrong?"No-onegrabs achat 5+minutesSomeonereacts witha laughingemoji"ResolvedinseparateIM"TSR takesmultiplechats in arow"Apologiesfor anyconfusion"Someoneuses aPaychexAcronymWrongClientID givenMessagewith "…"Doesn’tsay ThankYouSomeonemisspellssomeone'sname in areplyChat abouta techoutage orglitchA holiday-specificemoji isusedWavereactioninstead ofsaying hi"Quickquestion…"MissingClientIDChatgetsskippedAM addsadditional infoto their ownthread before aTSR hasgrabbed itSomeonere-opensa priorchatAM advisedto submit amentorsession"Clientisupset"AM comesback to chat formore info abouta prior chat(same day)"Ask inthe othermentorChat"Brings inthe wrongpersonwith @UnresponsiveTSR sendsa KCS link;adds "thisshould help"AM doesn’thave aprofilepicture"Thankyou inAdvance(TIA)""I cantake alook"SomeoneCopy-Pastesmessagefrom anotherchatQuestionaboutReportsSingle emojias aresponse(not as areaction)Time offAccrualQuestionSomeonereacts witha thumbsup emoji"I wasn’tsure whichchat to goto"

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Oops wrong chat"
  2. Message is Deleted
  3. Replies outside the Thread
  4. AM advised to submit a project
  5. An important announcement in the General Space
  6. Billing Inquiry
  7. TSR asks for clarification on a mentor chat in TSR Team Chat
  8. Smiley Face Emoji is used
  9. TSR praises an AM
  10. 3 or more people join the space at the same time
  11. AM has 2 or more emojis attached to name
  12. Someone uses Thinking emoji
  13. AM status is "Busy"
  14. Message written entirely in lowercase
  15. Screenshot Shared for Clarity
  16. "Is there anything else I can help you with?'
  17. AM gets a phone call
  18. Message is Edited
  19. "I have a general question"
  20. AM profile picture is of their Pet or Animal
  21. "What have you searched in KCS"
  22. Import Fails
  23. Someone uses a shortcut like FYI; LMK or TY
  24. Time sensitive request "ASAP" or "Urgent"
  25. Multiple TSRs reply to same chat at same time
  26. 20 minutes lapses between incoming chats
  27. AM advised to submit Support ticket
  28. 3 or more chats come in at once
  29. "Known issue"
  30. "Have a great day!"
  31. AM status is "Out of Office"
  32. "Let me ask the client"
  33. A reference about how busy the week/month has been
  34. "Can you exit the account?"
  35. Someone manually added to Chat Space
  36. Sends a GIF
  37. AM answers their own question
  38. User Login Issue
  39. Message with a lot of exclamation points !!!
  40. A joke about needing more coffee (or tea)
  41. "What am I doing wrong?"
  42. No-one grabs a chat 5+ minutes
  43. Someone reacts with a laughing emoji
  44. "Resolved in separate IM"
  45. TSR takes multiple chats in a row
  46. "Apologies for any confusion"
  47. Someone uses a Paychex Acronym
  48. Wrong Client ID given
  49. Message with "…"
  50. Doesn’t say Thank You
  51. Someone misspells someone's name in a reply
  52. Chat about a tech outage or glitch
  53. A holiday-specific emoji is used
  54. Wave reaction instead of saying hi
  55. "Quick question…"
  56. Missing Client ID
  57. Chat gets skipped
  58. AM adds additional info to their own thread before a TSR has grabbed it
  59. Someone re-opens a prior chat
  60. AM advised to submit a mentor session
  61. "Client is upset"
  62. AM comes back to chat for more info about a prior chat (same day)
  63. "Ask in the other mentor Chat"
  64. Brings in the wrong person with @
  65. Unresponsive
  66. TSR sends a KCS link; adds "this should help"
  67. AM doesn’t have a profile picture
  68. "Thank you in Advance (TIA)"
  69. "I can take a look"
  70. Someone Copy-Pastes message from another chat
  71. Question about Reports
  72. Single emoji as a response (not as a reaction)
  73. Time off Accrual Question
  74. Someone reacts with a thumbs up emoji
  75. "I wasn’t sure which chat to go to"