(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Having to explain why a prescription is not covered
Pharmacy not contracted
Calling to ask if we have a medication in stock
"Why is it so expensive?"
"Can you check if Walgreens has it?"
"I got a text telling me it was ready"
Medication needs a prior authorization
"I am out of my meds today and i need the NOW"
A medication is out of stock
"Can you transfer all of my prescriptions?"
Patient voicemails
Someone coming in right before closing
Insurance doesn't cover a medication
"Can I pay over here?"
Refill request, but has 0 refills
"I don't do vaccines"
Technology breaking or lagging
Having questions about the medication AFTER they are rung up
"Can you put it on a GoodRx?"
"I will go to another pharmacy"
Lane 2 breaks
"I want a refill of my medication, but I don't know the name of it"
