Calling toask if wehave amedicationin stock"Can youcheck ifWalgreenshas it?""Can youtransfer all ofmyprescriptions?"Insurancedoesn'tcover amedicationPharmacynotcontracted"I will go toanotherpharmacy"Refillrequest,but has 0refillsLane 2breaks"I want a refill ofmy medication,but I don't knowthe name of it"Having toexplain why aprescriptionis notcoveredSomeonecoming inright beforeclosingMedicationneeds a priorauthorization"Why is itsoexpensive?"Havingquestions aboutthe medicationAFTER theyare rung up"Why do Ihave towait 20minutes?""Is mycard inthe bag?""I don'tdovaccines"Amedicationis out ofstock"I got atext tellingme it wasready""Can Ipay overhere?""I am out ofmy medstoday and ineed theNOW""Can youput it on aGoodRx?"Technologybreaking orlaggingPatientvoicemailsCalling toask if wehave amedicationin stock"Can youcheck ifWalgreenshas it?""Can youtransfer all ofmyprescriptions?"Insurancedoesn'tcover amedicationPharmacynotcontracted"I will go toanotherpharmacy"Refillrequest,but has 0refillsLane 2breaks"I want a refill ofmy medication,but I don't knowthe name of it"Having toexplain why aprescriptionis notcoveredSomeonecoming inright beforeclosingMedicationneeds a priorauthorization"Why is itsoexpensive?"Havingquestions aboutthe medicationAFTER theyare rung up"Why do Ihave towait 20minutes?""Is mycard inthe bag?""I don'tdovaccines"Amedicationis out ofstock"I got atext tellingme it wasready""Can Ipay overhere?""I am out ofmy medstoday and ineed theNOW""Can youput it on aGoodRx?"Technologybreaking orlaggingPatientvoicemails

Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calling to ask if we have a medication in stock
  2. "Can you check if Walgreens has it?"
  3. "Can you transfer all of my prescriptions?"
  4. Insurance doesn't cover a medication
  5. Pharmacy not contracted
  6. "I will go to another pharmacy"
  7. Refill request, but has 0 refills
  8. Lane 2 breaks
  9. "I want a refill of my medication, but I don't know the name of it"
  10. Having to explain why a prescription is not covered
  11. Someone coming in right before closing
  12. Medication needs a prior authorization
  13. "Why is it so expensive?"
  14. Having questions about the medication AFTER they are rung up
  15. "Why do I have to wait 20 minutes?"
  16. "Is my card in the bag?"
  17. "I don't do vaccines"
  18. A medication is out of stock
  19. "I got a text telling me it was ready"
  20. "Can I pay over here?"
  21. "I am out of my meds today and i need the NOW"
  22. "Can you put it on a GoodRx?"
  23. Technology breaking or lagging
  24. Patient voicemails