(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A medication is out of stock
Medication needs a prior authorization
"I want a refill of my medication, but I don't know the name of it"
Lane 2 breaks
Patient voicemails
Technology breaking or lagging
Calling to ask if we have a medication in stock
"Why is it so expensive?"
Having questions about the medication AFTER they are rung up
"Can you check if Walgreens has it?"
"I will go to another pharmacy"
Pharmacy not contracted
"I am out of my meds today and i need the NOW"
"Can you transfer all of my prescriptions?"
"Can I pay over here?"
"Why do I have to wait 20 minutes?"
Refill request, but has 0 refills
Someone coming in right before closing
"I got a text telling me it was ready"
"Can you put it on a GoodRx?"
"Is my card in the bag?"
Insurance doesn't cover a medication
"I don't do vaccines"
Having to explain why a prescription is not covered