(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Medication needs a prior authorization
Having questions about the medication AFTER they are rung up
"I don't do vaccines"
Calling to ask if we have a medication in stock
"Why do I have to wait 20 minutes?"
"Can you transfer all of my prescriptions?"
"I want a refill of my medication, but I don't know the name of it"
"Can you check if Walgreens has it?"
Lane 2 breaks
Having to explain why a prescription is not covered