(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I want a refill of my medication, but I don't know the name of it"
Medication needs a prior authorization
"Can you check if Walgreens has it?"
"I don't do vaccines"
"I will go to another pharmacy"
Someone coming in right before closing
Refill request, but has 0 refills
Pharmacy not contracted
A medication is out of stock
"I got a text telling me it was ready"
"Can you put it on a GoodRx?"
Calling to ask if we have a medication in stock
"Why do I have to wait 20 minutes?"
"Is my card in the bag?"
Insurance doesn't cover a medication
Patient voicemails
"Can I pay over here?"
"I am out of my meds today and i need the NOW"
Technology breaking or lagging
Having to explain why a prescription is not covered
"Can you transfer all of my prescriptions?"
Lane 2 breaks
"Why is it so expensive?"
Having questions about the medication AFTER they are rung up
