Medicationneeds a priorauthorizationHavingquestions aboutthe medicationAFTER theyare rung up"I don'tdovaccines"Calling toask if wehave amedicationin stock"Why do Ihave towait 20minutes?""Can youtransfer all ofmyprescriptions?""I want a refill ofmy medication,but I don't knowthe name of it""Can youcheck ifWalgreenshas it?"Lane 2breaksHaving toexplain why aprescriptionis notcoveredInsurancedoesn'tcover amedication"Why is itsoexpensive?""Can Ipay overhere?"Refillrequest,but has 0refillsPharmacynotcontractedTechnologybreaking orlagging"Is mycard inthe bag?""I am out ofmy medstoday and ineed theNOW""I got atext tellingme it wasready"Someonecoming inright beforeclosingPatientvoicemails"Can youput it on aGoodRx?""I will go toanotherpharmacy"Amedicationis out ofstockMedicationneeds a priorauthorizationHavingquestions aboutthe medicationAFTER theyare rung up"I don'tdovaccines"Calling toask if wehave amedicationin stock"Why do Ihave towait 20minutes?""Can youtransfer all ofmyprescriptions?""I want a refill ofmy medication,but I don't knowthe name of it""Can youcheck ifWalgreenshas it?"Lane 2breaksHaving toexplain why aprescriptionis notcoveredInsurancedoesn'tcover amedication"Why is itsoexpensive?""Can Ipay overhere?"Refillrequest,but has 0refillsPharmacynotcontractedTechnologybreaking orlagging"Is mycard inthe bag?""I am out ofmy medstoday and ineed theNOW""I got atext tellingme it wasready"Someonecoming inright beforeclosingPatientvoicemails"Can youput it on aGoodRx?""I will go toanotherpharmacy"Amedicationis out ofstock

Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Medication needs a prior authorization
  2. Having questions about the medication AFTER they are rung up
  3. "I don't do vaccines"
  4. Calling to ask if we have a medication in stock
  5. "Why do I have to wait 20 minutes?"
  6. "Can you transfer all of my prescriptions?"
  7. "I want a refill of my medication, but I don't know the name of it"
  8. "Can you check if Walgreens has it?"
  9. Lane 2 breaks
  10. Having to explain why a prescription is not covered
  11. Insurance doesn't cover a medication
  12. "Why is it so expensive?"
  13. "Can I pay over here?"
  14. Refill request, but has 0 refills
  15. Pharmacy not contracted
  16. Technology breaking or lagging
  17. "Is my card in the bag?"
  18. "I am out of my meds today and i need the NOW"
  19. "I got a text telling me it was ready"
  20. Someone coming in right before closing
  21. Patient voicemails
  22. "Can you put it on a GoodRx?"
  23. "I will go to another pharmacy"
  24. A medication is out of stock