'Can ispeak toyourmanager?'WrongnumberCaller isreturninga missedcallCaller hasno emailaddressFree!Dogbarking orchildcryingCallerinterruptsyourwelcomegreetingCallergives you acompliment'They'llknowwhat it'sregardingYou takeaflowercardcallThey donot knowtheir phonenumberCaller says'have a goodChristmas'(or similarFree!You use acaller's firstname twicein 3 callsCanvasscallYoudemonstrateempathy'Can ispeak toyourmanager?'WrongnumberCaller isreturninga missedcallCaller hasno emailaddressFree!Dogbarking orchildcryingCallerinterruptsyourwelcomegreetingCallergives you acompliment'They'llknowwhat it'sregardingYou takeaflowercardcallThey donot knowtheir phonenumberCaller says'have a goodChristmas'(or similarFree!You use acaller's firstname twicein 3 callsCanvasscallYoudemonstrateempathy

AQs Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 'Can i speak to your manager?'
  2. Wrong number
  3. Caller is returning a missed call
  4. Caller has no email address
  5. Free!
  6. Dog barking or child crying
  7. Caller interrupts your welcome greeting
  8. Caller gives you a compliment
  9. 'They'll know what it's regarding
  10. You take a flowercard call
  11. They do not know their phone number
  12. Caller says 'have a good Christmas' (or similar
  13. Free!
  14. You use a caller's first name twice in 3 calls
  15. Canvass call
  16. You demonstrate empathy