AQs Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. You demonstrate empathy
2. Caller says 'have a good Christmas' (or similar
3. 'Can i speak to your manager?'
4. Caller interrupts your welcome greeting
5. They do not know their phone number
6. Canvass call
7. Free!
8. Free!
9. You take a flowercard call
10. Dog barking or child crying
11. Caller gives you a compliment
12. Caller is returning a missed call
13. You use a caller's first name twice in 3 calls
14. Caller has no email address
15. 'They'll know what it's regarding
16. Wrong number