YoudemonstrateempathyCaller says'have a goodChristmas'(or similar'Can ispeak toyourmanager?'CallerinterruptsyourwelcomegreetingThey donot knowtheir phonenumberCanvasscallFree!Free!You takeaflowercardcallDogbarking orchildcryingCallergives you acomplimentCaller isreturninga missedcallYou use acaller's firstname twicein 3 callsCaller hasno emailaddress'They'llknowwhat it'sregardingWrongnumberYoudemonstrateempathyCaller says'have a goodChristmas'(or similar'Can ispeak toyourmanager?'CallerinterruptsyourwelcomegreetingThey donot knowtheir phonenumberCanvasscallFree!Free!You takeaflowercardcallDogbarking orchildcryingCallergives you acomplimentCaller isreturninga missedcallYou use acaller's firstname twicein 3 callsCaller hasno emailaddress'They'llknowwhat it'sregardingWrongnumber

AQs Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. You demonstrate empathy
  2. Caller says 'have a good Christmas' (or similar
  3. 'Can i speak to your manager?'
  4. Caller interrupts your welcome greeting
  5. They do not know their phone number
  6. Canvass call
  7. Free!
  8. Free!
  9. You take a flowercard call
  10. Dog barking or child crying
  11. Caller gives you a compliment
  12. Caller is returning a missed call
  13. You use a caller's first name twice in 3 calls
  14. Caller has no email address
  15. 'They'll know what it's regarding
  16. Wrong number