Caller isreturninga missedcallCallergives you acomplimentThey donot knowtheir phonenumberWrongnumberFree!Dogbarking orchildcryingCaller hasno emailaddressYou use acaller's firstname twicein 3 callsFree!'They'llknowwhat it'sregardingCanvasscall'Can ispeak toyourmanager?'Caller says'have a goodChristmas'(or similarCallerinterruptsyourwelcomegreetingYoudemonstrateempathyYou takeaflowercardcallCaller isreturninga missedcallCallergives you acomplimentThey donot knowtheir phonenumberWrongnumberFree!Dogbarking orchildcryingCaller hasno emailaddressYou use acaller's firstname twicein 3 callsFree!'They'llknowwhat it'sregardingCanvasscall'Can ispeak toyourmanager?'Caller says'have a goodChristmas'(or similarCallerinterruptsyourwelcomegreetingYoudemonstrateempathyYou takeaflowercardcall

AQs Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller is returning a missed call
  2. Caller gives you a compliment
  3. They do not know their phone number
  4. Wrong number
  5. Free!
  6. Dog barking or child crying
  7. Caller has no email address
  8. You use a caller's first name twice in 3 calls
  9. Free!
  10. 'They'll know what it's regarding
  11. Canvass call
  12. 'Can i speak to your manager?'
  13. Caller says 'have a good Christmas' (or similar
  14. Caller interrupts your welcome greeting
  15. You demonstrate empathy
  16. You take a flowercard call