Dogbarking orchildcryingCanvasscallCallerinterruptsyourwelcomegreetingFree!YoudemonstrateempathyYou use acaller's firstname twicein 3 callsCallergives you acompliment'They'llknowwhat it'sregardingThey donot knowtheir phonenumberCaller says'have a goodChristmas'(or similarWrongnumberCaller hasno emailaddressCaller isreturninga missedcallFree!You takeaflowercardcall'Can ispeak toyourmanager?'Dogbarking orchildcryingCanvasscallCallerinterruptsyourwelcomegreetingFree!YoudemonstrateempathyYou use acaller's firstname twicein 3 callsCallergives you acompliment'They'llknowwhat it'sregardingThey donot knowtheir phonenumberCaller says'have a goodChristmas'(or similarWrongnumberCaller hasno emailaddressCaller isreturninga missedcallFree!You takeaflowercardcall'Can ispeak toyourmanager?'

AQs Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dog barking or child crying
  2. Canvass call
  3. Caller interrupts your welcome greeting
  4. Free!
  5. You demonstrate empathy
  6. You use a caller's first name twice in 3 calls
  7. Caller gives you a compliment
  8. 'They'll know what it's regarding
  9. They do not know their phone number
  10. Caller says 'have a good Christmas' (or similar
  11. Wrong number
  12. Caller has no email address
  13. Caller is returning a missed call
  14. Free!
  15. You take a flowercard call
  16. 'Can i speak to your manager?'