YoudemonstrateempathyCaller isreturninga missedcallThey donot knowtheir phonenumberCaller says'have a goodChristmas'(or similar'They'llknowwhat it'sregardingDogbarking orchildcryingCallergives you acompliment'Can ispeak toyourmanager?'Free!You takeaflowercardcallCanvasscallYou use acaller's firstname twicein 3 callsFree!WrongnumberCallerinterruptsyourwelcomegreetingCaller hasno emailaddressYoudemonstrateempathyCaller isreturninga missedcallThey donot knowtheir phonenumberCaller says'have a goodChristmas'(or similar'They'llknowwhat it'sregardingDogbarking orchildcryingCallergives you acompliment'Can ispeak toyourmanager?'Free!You takeaflowercardcallCanvasscallYou use acaller's firstname twicein 3 callsFree!WrongnumberCallerinterruptsyourwelcomegreetingCaller hasno emailaddress

AQs Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You demonstrate empathy
  2. Caller is returning a missed call
  3. They do not know their phone number
  4. Caller says 'have a good Christmas' (or similar
  5. 'They'll know what it's regarding
  6. Dog barking or child crying
  7. Caller gives you a compliment
  8. 'Can i speak to your manager?'
  9. Free!
  10. You take a flowercard call
  11. Canvass call
  12. You use a caller's first name twice in 3 calls
  13. Free!
  14. Wrong number
  15. Caller interrupts your welcome greeting
  16. Caller has no email address