CallerinterruptsyourwelcomegreetingFree!Dogbarking orchildcryingYou use acaller's firstname twicein 3 callsCaller says'have a goodChristmas'(or similarCallergives you acomplimentYoudemonstrateempathy'They'llknowwhat it'sregardingFree!Caller hasno emailaddressWrongnumberThey donot knowtheir phonenumber'Can ispeak toyourmanager?'You takeaflowercardcallCanvasscallCaller isreturninga missedcallCallerinterruptsyourwelcomegreetingFree!Dogbarking orchildcryingYou use acaller's firstname twicein 3 callsCaller says'have a goodChristmas'(or similarCallergives you acomplimentYoudemonstrateempathy'They'llknowwhat it'sregardingFree!Caller hasno emailaddressWrongnumberThey donot knowtheir phonenumber'Can ispeak toyourmanager?'You takeaflowercardcallCanvasscallCaller isreturninga missedcall

AQs Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller interrupts your welcome greeting
  2. Free!
  3. Dog barking or child crying
  4. You use a caller's first name twice in 3 calls
  5. Caller says 'have a good Christmas' (or similar
  6. Caller gives you a compliment
  7. You demonstrate empathy
  8. 'They'll know what it's regarding
  9. Free!
  10. Caller has no email address
  11. Wrong number
  12. They do not know their phone number
  13. 'Can i speak to your manager?'
  14. You take a flowercard call
  15. Canvass call
  16. Caller is returning a missed call