You use acaller's firstname twicein 3 callsCaller isreturninga missedcall'Can ispeak toyourmanager?'CallerinterruptsyourwelcomegreetingCallergives you acompliment'They'llknowwhat it'sregardingCaller hasno emailaddressCanvasscallThey donot knowtheir phonenumberCaller says'have a goodChristmas'(or similarFree!YoudemonstrateempathyDogbarking orchildcryingYou takeaflowercardcallFree!WrongnumberYou use acaller's firstname twicein 3 callsCaller isreturninga missedcall'Can ispeak toyourmanager?'CallerinterruptsyourwelcomegreetingCallergives you acompliment'They'llknowwhat it'sregardingCaller hasno emailaddressCanvasscallThey donot knowtheir phonenumberCaller says'have a goodChristmas'(or similarFree!YoudemonstrateempathyDogbarking orchildcryingYou takeaflowercardcallFree!Wrongnumber

AQs Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. You use a caller's first name twice in 3 calls
  2. Caller is returning a missed call
  3. 'Can i speak to your manager?'
  4. Caller interrupts your welcome greeting
  5. Caller gives you a compliment
  6. 'They'll know what it's regarding
  7. Caller has no email address
  8. Canvass call
  9. They do not know their phone number
  10. Caller says 'have a good Christmas' (or similar
  11. Free!
  12. You demonstrate empathy
  13. Dog barking or child crying
  14. You take a flowercard call
  15. Free!
  16. Wrong number