Free!You takeaflowercardcallCallerinterruptsyourwelcomegreetingDogbarking orchildcryingFree!YoudemonstrateempathyCallergives you acompliment'Can ispeak toyourmanager?'Caller hasno emailaddressThey donot knowtheir phonenumberCanvasscallCaller says'have a goodChristmas'(or similarYou use acaller's firstname twicein 3 calls'They'llknowwhat it'sregardingWrongnumberCaller isreturninga missedcallFree!You takeaflowercardcallCallerinterruptsyourwelcomegreetingDogbarking orchildcryingFree!YoudemonstrateempathyCallergives you acompliment'Can ispeak toyourmanager?'Caller hasno emailaddressThey donot knowtheir phonenumberCanvasscallCaller says'have a goodChristmas'(or similarYou use acaller's firstname twicein 3 calls'They'llknowwhat it'sregardingWrongnumberCaller isreturninga missedcall

AQs Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. You take a flowercard call
  3. Caller interrupts your welcome greeting
  4. Dog barking or child crying
  5. Free!
  6. You demonstrate empathy
  7. Caller gives you a compliment
  8. 'Can i speak to your manager?'
  9. Caller has no email address
  10. They do not know their phone number
  11. Canvass call
  12. Caller says 'have a good Christmas' (or similar
  13. You use a caller's first name twice in 3 calls
  14. 'They'll know what it's regarding
  15. Wrong number
  16. Caller is returning a missed call