Caller says'have a goodChristmas'(or similarYou takeaflowercardcallCanvasscall'They'llknowwhat it'sregardingDogbarking orchildcryingCallergives you acomplimentYou use acaller's firstname twicein 3 callsFree!WrongnumberThey donot knowtheir phonenumberCallerinterruptsyourwelcomegreetingCaller hasno emailaddressFree!'Can ispeak toyourmanager?'Caller isreturninga missedcallYoudemonstrateempathyCaller says'have a goodChristmas'(or similarYou takeaflowercardcallCanvasscall'They'llknowwhat it'sregardingDogbarking orchildcryingCallergives you acomplimentYou use acaller's firstname twicein 3 callsFree!WrongnumberThey donot knowtheir phonenumberCallerinterruptsyourwelcomegreetingCaller hasno emailaddressFree!'Can ispeak toyourmanager?'Caller isreturninga missedcallYoudemonstrateempathy

AQs Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller says 'have a good Christmas' (or similar
  2. You take a flowercard call
  3. Canvass call
  4. 'They'll know what it's regarding
  5. Dog barking or child crying
  6. Caller gives you a compliment
  7. You use a caller's first name twice in 3 calls
  8. Free!
  9. Wrong number
  10. They do not know their phone number
  11. Caller interrupts your welcome greeting
  12. Caller has no email address
  13. Free!
  14. 'Can i speak to your manager?'
  15. Caller is returning a missed call
  16. You demonstrate empathy