(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Say hello to someone on the team
Verify 2 transactions using open ended questions
Branded call for loyalty in the beginning of the call.
Handle a transfer call
Post a prior DKY in the chat
Post a best practice in our team chat
Total Id talk off
Review calls in quality central
Acknowledge the customer concern in the beginning of the call
Submitted fraud report
Provide empathy to customer
State dual consent
Took fraud <$75
State the customers name during the call
Review Accurint
Total Id Talk off
2 part close by asking is there anything else I can help you with?
