I said GoodMorningtoday to ateammate.Helped aCustomerLocateEquipmentIncreasedmypreformance#'sUpsold acustomerImprovedmy NotereadyTimeAssisteda peerin chatDealt withan iratecustomerAssisteda peerin ChatUsed acustomersname oncallIaddressedmy callaheadsHad astrangecallrequestAReservationMade Said "happyto help withthe specificissues" to 5customersHelpeda fellowCSRCustomergave me acomplimentComplimen-ted a fellowCSRUp-soldacustomerMade 2sales inone dayParticipatedin a teambuildingexercise"Is thereanythingelse" 10timesCongratula-tedsomeonePrevented anescalatedcall/complaintMade 3reservationsin one dayReceiveda newshoutfrom QAI said GoodMorningtoday to ateammate.Helped aCustomerLocateEquipmentIncreasedmypreformance#'sUpsold acustomerImprovedmy NotereadyTimeAssisteda peerin chatDealt withan iratecustomerAssisteda peerin ChatUsed acustomersname oncallIaddressedmy callaheadsHad astrangecallrequestAReservationMade Said "happyto help withthe specificissues" to 5customersHelpeda fellowCSRCustomergave me acomplimentComplimen-ted a fellowCSRUp-soldacustomerMade 2sales inone dayParticipatedin a teambuildingexercise"Is thereanythingelse" 10timesCongratula-tedsomeonePrevented anescalatedcall/complaintMade 3reservationsin one dayReceiveda newshoutfrom QA

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
I
4
B
5
I
6
G
7
O
8
B
9
G
10
N
11
G
12
I
13
O
14
I
15
G
16
B
17
B
18
N
19
G
20
B
21
O
22
O
23
N
24
N
25
O
  1. B-I said Good Morning today to a teammate.
  2. I-Helped a Customer Locate Equipment
  3. I-Increased my preformance #'s
  4. B-Upsold a customer
  5. I-Improved my Note ready Time
  6. G-Assisted a peer in chat
  7. O-Dealt with an irate customer
  8. B-Assisted a peer in Chat
  9. G-Used a customers name on call
  10. N-I addressed my call aheads
  11. G-Had a strange call request
  12. I-A Reservation Made
  13. O-Said "happy to help with the specific issues" to 5 customers
  14. I-Helped a fellow CSR
  15. G-Customer gave me a compliment
  16. B-Complimen-ted a fellow CSR
  17. B-
  18. N-Up-sold a customer
  19. G-Made 2 sales in one day
  20. B-Participated in a team building exercise
  21. O-"Is there anything else" 10 times
  22. O-Congratula-ted someone
  23. N-Prevented an escalated call/complaint
  24. N-Made 3 reservations in one day
  25. O-Received a new shout from QA