Helpeda fellowCSRImprovedmy NotereadyTimeReceiveda newshoutfrom QAUpsold acustomerUp-soldacustomerParticipatedin a teambuildingexerciseAssisteda peerin chatSaid "happyto help withthe specificissues" to 5customersDealt withan iratecustomerAssisteda peerin ChatCustomergave me acomplimentCongratula-tedsomeoneIncreasedmypreformance#'sMade 2sales inone dayAReservationMade "Is thereanythingelse" 10timesMade 3reservationsin one dayUsed acustomersname oncallI said GoodMorningtoday to ateammate.Had astrangecallrequestHelped aCustomerLocateEquipmentComplimen-ted a fellowCSRPrevented anescalatedcall/complaintIaddressedmy callaheadsHelpeda fellowCSRImprovedmy NotereadyTimeReceiveda newshoutfrom QAUpsold acustomerUp-soldacustomerParticipatedin a teambuildingexerciseAssisteda peerin chatSaid "happyto help withthe specificissues" to 5customersDealt withan iratecustomerAssisteda peerin ChatCustomergave me acomplimentCongratula-tedsomeoneIncreasedmypreformance#'sMade 2sales inone dayAReservationMade "Is thereanythingelse" 10timesMade 3reservationsin one dayUsed acustomersname oncallI said GoodMorningtoday to ateammate.Had astrangecallrequestHelped aCustomerLocateEquipmentComplimen-ted a fellowCSRPrevented anescalatedcall/complaintIaddressedmy callaheads

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
I
4
O
5
B
6
N
7
B
8
G
9
O
10
O
11
B
12
G
13
O
14
I
15
G
16
I
17
O
18
N
19
G
20
B
21
G
22
I
23
B
24
N
25
N
  1. B-
  2. I-Helped a fellow CSR
  3. I-Improved my Note ready Time
  4. O-Received a new shout from QA
  5. B-Upsold a customer
  6. N-Up-sold a customer
  7. B-Participated in a team building exercise
  8. G-Assisted a peer in chat
  9. O-Said "happy to help with the specific issues" to 5 customers
  10. O-Dealt with an irate customer
  11. B-Assisted a peer in Chat
  12. G-Customer gave me a compliment
  13. O-Congratula-ted someone
  14. I-Increased my preformance #'s
  15. G-Made 2 sales in one day
  16. I-A Reservation Made
  17. O-"Is there anything else" 10 times
  18. N-Made 3 reservations in one day
  19. G-Used a customers name on call
  20. B-I said Good Morning today to a teammate.
  21. G-Had a strange call request
  22. I-Helped a Customer Locate Equipment
  23. B-Complimen-ted a fellow CSR
  24. N-Prevented an escalated call/complaint
  25. N-I addressed my call aheads