Congratula-tedsomeoneParticipatedin a teambuildingexerciseAssisteda peerin chatHelpeda fellowCSR"Is thereanythingelse" 10timesReceiveda newshoutfrom QACustomergave me acomplimentAssisteda peerin ChatComplimen-ted a fellowCSRMade 3reservationsin one dayUp-soldacustomerUpsold acustomerIncreasedmypreformance#'sI said GoodMorningtoday to ateammate.AReservationMade Prevented anescalatedcall/complaintSaid "happyto help withthe specificissues" to 5customersMade 2sales inone dayUsed acustomersname oncallDealt withan iratecustomerImprovedmy NotereadyTimeIaddressedmy callaheadsHelped aCustomerLocateEquipmentHad astrangecallrequestCongratula-tedsomeoneParticipatedin a teambuildingexerciseAssisteda peerin chatHelpeda fellowCSR"Is thereanythingelse" 10timesReceiveda newshoutfrom QACustomergave me acomplimentAssisteda peerin ChatComplimen-ted a fellowCSRMade 3reservationsin one dayUp-soldacustomerUpsold acustomerIncreasedmypreformance#'sI said GoodMorningtoday to ateammate.AReservationMade Prevented anescalatedcall/complaintSaid "happyto help withthe specificissues" to 5customersMade 2sales inone dayUsed acustomersname oncallDealt withan iratecustomerImprovedmy NotereadyTimeIaddressedmy callaheadsHelped aCustomerLocateEquipmentHad astrangecallrequest

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
G
4
I
5
O
6
O
7
G
8
B
9
B
10
N
11
N
12
B
13
I
14
B
15
I
16
B
17
N
18
O
19
G
20
G
21
O
22
I
23
N
24
I
25
G
  1. O-Congratula-ted someone
  2. B-Participated in a team building exercise
  3. G-Assisted a peer in chat
  4. I-Helped a fellow CSR
  5. O-"Is there anything else" 10 times
  6. O-Received a new shout from QA
  7. G-Customer gave me a compliment
  8. B-Assisted a peer in Chat
  9. B-Complimen-ted a fellow CSR
  10. N-Made 3 reservations in one day
  11. N-Up-sold a customer
  12. B-Upsold a customer
  13. I-Increased my preformance #'s
  14. B-I said Good Morning today to a teammate.
  15. I-A Reservation Made
  16. B-
  17. N-Prevented an escalated call/complaint
  18. O-Said "happy to help with the specific issues" to 5 customers
  19. G-Made 2 sales in one day
  20. G-Used a customers name on call
  21. O-Dealt with an irate customer
  22. I-Improved my Note ready Time
  23. N-I addressed my call aheads
  24. I-Helped a Customer Locate Equipment
  25. G-Had a strange call request