Used acustomersname oncallAssisteda peerin ChatReceiveda newshoutfrom QAIncreasedmypreformance#'sUp-soldacustomerDealt withan iratecustomerSaid "happyto help withthe specificissues" to 5customersCustomergave me acomplimentHad astrangecallrequestUpsold acustomerHelped aCustomerLocateEquipmentPrevented anescalatedcall/complaintMade 3reservationsin one dayParticipatedin a teambuildingexerciseIaddressedmy callaheadsAssisteda peerin chatHelpeda fellowCSRMade 2sales inone dayI said GoodMorningtoday to ateammate.Complimen-ted a fellowCSRCongratula-tedsomeone"Is thereanythingelse" 10timesImprovedmy NotereadyTimeAReservationMade Used acustomersname oncallAssisteda peerin ChatReceiveda newshoutfrom QAIncreasedmypreformance#'sUp-soldacustomerDealt withan iratecustomerSaid "happyto help withthe specificissues" to 5customersCustomergave me acomplimentHad astrangecallrequestUpsold acustomerHelped aCustomerLocateEquipmentPrevented anescalatedcall/complaintMade 3reservationsin one dayParticipatedin a teambuildingexerciseIaddressedmy callaheadsAssisteda peerin chatHelpeda fellowCSRMade 2sales inone dayI said GoodMorningtoday to ateammate.Complimen-ted a fellowCSRCongratula-tedsomeone"Is thereanythingelse" 10timesImprovedmy NotereadyTimeAReservationMade 

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
O
4
I
5
N
6
O
7
O
8
G
9
G
10
B
11
I
12
N
13
N
14
B
15
N
16
G
17
B
18
I
19
G
20
B
21
B
22
O
23
O
24
I
25
I
  1. G-Used a customers name on call
  2. B-Assisted a peer in Chat
  3. O-Received a new shout from QA
  4. I-Increased my preformance #'s
  5. N-Up-sold a customer
  6. O-Dealt with an irate customer
  7. O-Said "happy to help with the specific issues" to 5 customers
  8. G-Customer gave me a compliment
  9. G-Had a strange call request
  10. B-Upsold a customer
  11. I-Helped a Customer Locate Equipment
  12. N-Prevented an escalated call/complaint
  13. N-Made 3 reservations in one day
  14. B-Participated in a team building exercise
  15. N-I addressed my call aheads
  16. G-Assisted a peer in chat
  17. B-
  18. I-Helped a fellow CSR
  19. G-Made 2 sales in one day
  20. B-I said Good Morning today to a teammate.
  21. B-Complimen-ted a fellow CSR
  22. O-Congratula-ted someone
  23. O-"Is there anything else" 10 times
  24. I-Improved my Note ready Time
  25. I-A Reservation Made