Up-soldacustomerAssisteda peerin ChatAssisteda peerin chatHelpeda fellowCSRUpsold acustomerHelped aCustomerLocateEquipmentPrevented anescalatedcall/complaintI said GoodMorningtoday to ateammate.Customergave me acomplimentIaddressedmy callaheadsParticipatedin a teambuildingexerciseIncreasedmypreformance#'sMade 2sales inone dayComplimen-ted a fellowCSR"Is thereanythingelse" 10timesUsed acustomersname oncallAReservationMade Dealt withan iratecustomerImprovedmy NotereadyTimeReceiveda newshoutfrom QAHad astrangecallrequestCongratula-tedsomeoneSaid "happyto help withthe specificissues" to 5customersMade 3reservationsin one dayUp-soldacustomerAssisteda peerin ChatAssisteda peerin chatHelpeda fellowCSRUpsold acustomerHelped aCustomerLocateEquipmentPrevented anescalatedcall/complaintI said GoodMorningtoday to ateammate.Customergave me acomplimentIaddressedmy callaheadsParticipatedin a teambuildingexerciseIncreasedmypreformance#'sMade 2sales inone dayComplimen-ted a fellowCSR"Is thereanythingelse" 10timesUsed acustomersname oncallAReservationMade Dealt withan iratecustomerImprovedmy NotereadyTimeReceiveda newshoutfrom QAHad astrangecallrequestCongratula-tedsomeoneSaid "happyto help withthe specificissues" to 5customersMade 3reservationsin one day

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
G
4
I
5
B
6
I
7
N
8
B
9
G
10
N
11
B
12
I
13
G
14
B
15
O
16
B
17
G
18
I
19
O
20
I
21
O
22
G
23
O
24
O
25
N
  1. N-Up-sold a customer
  2. B-Assisted a peer in Chat
  3. G-Assisted a peer in chat
  4. I-Helped a fellow CSR
  5. B-Upsold a customer
  6. I-Helped a Customer Locate Equipment
  7. N-Prevented an escalated call/complaint
  8. B-I said Good Morning today to a teammate.
  9. G-Customer gave me a compliment
  10. N-I addressed my call aheads
  11. B-Participated in a team building exercise
  12. I-Increased my preformance #'s
  13. G-Made 2 sales in one day
  14. B-Complimen-ted a fellow CSR
  15. O-"Is there anything else" 10 times
  16. B-
  17. G-Used a customers name on call
  18. I-A Reservation Made
  19. O-Dealt with an irate customer
  20. I-Improved my Note ready Time
  21. O-Received a new shout from QA
  22. G-Had a strange call request
  23. O-Congratula-ted someone
  24. O-Said "happy to help with the specific issues" to 5 customers
  25. N-Made 3 reservations in one day