Receiveda newshoutfrom QAUsed acustomersname oncallHelpeda fellowCSRIncreasedmypreformance#'sUp-soldacustomerAssisteda peerin chatMade 3reservationsin one dayIaddressedmy callaheadsSaid "happyto help withthe specificissues" to 5customersMade 2sales inone dayUpsold acustomerCongratula-tedsomeoneAReservationMade Improvedmy NotereadyTimeComplimen-ted a fellowCSRHad astrangecallrequestHelped aCustomerLocateEquipmentPrevented anescalatedcall/complaintAssisteda peerin ChatI said GoodMorningtoday to ateammate.Participatedin a teambuildingexercise"Is thereanythingelse" 10timesDealt withan iratecustomerCustomergave me acomplimentReceiveda newshoutfrom QAUsed acustomersname oncallHelpeda fellowCSRIncreasedmypreformance#'sUp-soldacustomerAssisteda peerin chatMade 3reservationsin one dayIaddressedmy callaheadsSaid "happyto help withthe specificissues" to 5customersMade 2sales inone dayUpsold acustomerCongratula-tedsomeoneAReservationMade Improvedmy NotereadyTimeComplimen-ted a fellowCSRHad astrangecallrequestHelped aCustomerLocateEquipmentPrevented anescalatedcall/complaintAssisteda peerin ChatI said GoodMorningtoday to ateammate.Participatedin a teambuildingexercise"Is thereanythingelse" 10timesDealt withan iratecustomerCustomergave me acompliment

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
I
4
I
5
N
6
B
7
G
8
N
9
N
10
O
11
G
12
B
13
O
14
I
15
I
16
B
17
G
18
I
19
N
20
B
21
B
22
B
23
O
24
O
25
G
  1. O-Received a new shout from QA
  2. G-Used a customers name on call
  3. I-Helped a fellow CSR
  4. I-Increased my preformance #'s
  5. N-Up-sold a customer
  6. B-
  7. G-Assisted a peer in chat
  8. N-Made 3 reservations in one day
  9. N-I addressed my call aheads
  10. O-Said "happy to help with the specific issues" to 5 customers
  11. G-Made 2 sales in one day
  12. B-Upsold a customer
  13. O-Congratula-ted someone
  14. I-A Reservation Made
  15. I-Improved my Note ready Time
  16. B-Complimen-ted a fellow CSR
  17. G-Had a strange call request
  18. I-Helped a Customer Locate Equipment
  19. N-Prevented an escalated call/complaint
  20. B-Assisted a peer in Chat
  21. B-I said Good Morning today to a teammate.
  22. B-Participated in a team building exercise
  23. O-"Is there anything else" 10 times
  24. O-Dealt with an irate customer
  25. G-Customer gave me a compliment