Made 2sales inone dayHelped aCustomerLocateEquipmentSaid "happyto help withthe specificissues" to 5customersComplimen-ted a fellowCSRDealt withan iratecustomerPrevented anescalatedcall/complaintReceiveda newshoutfrom QAAssisteda peerin ChatCongratula-tedsomeoneCustomergave me acomplimentAssisteda peerin chatUpsold acustomerParticipatedin a teambuildingexerciseIaddressedmy callaheadsI said GoodMorningtoday to ateammate.Up-soldacustomerAReservationMade Helpeda fellowCSRImprovedmy NotereadyTimeUsed acustomersname oncallIncreasedmypreformance#'s"Is thereanythingelse" 10timesHad astrangecallrequestMade 3reservationsin one dayMade 2sales inone dayHelped aCustomerLocateEquipmentSaid "happyto help withthe specificissues" to 5customersComplimen-ted a fellowCSRDealt withan iratecustomerPrevented anescalatedcall/complaintReceiveda newshoutfrom QAAssisteda peerin ChatCongratula-tedsomeoneCustomergave me acomplimentAssisteda peerin chatUpsold acustomerParticipatedin a teambuildingexerciseIaddressedmy callaheadsI said GoodMorningtoday to ateammate.Up-soldacustomerAReservationMade Helpeda fellowCSRImprovedmy NotereadyTimeUsed acustomersname oncallIncreasedmypreformance#'s"Is thereanythingelse" 10timesHad astrangecallrequestMade 3reservationsin one day

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
O
4
B
5
O
6
N
7
O
8
B
9
O
10
G
11
G
12
B
13
B
14
B
15
N
16
B
17
N
18
I
19
I
20
I
21
G
22
I
23
O
24
G
25
N
  1. G-Made 2 sales in one day
  2. I-Helped a Customer Locate Equipment
  3. O-Said "happy to help with the specific issues" to 5 customers
  4. B-Complimen-ted a fellow CSR
  5. O-Dealt with an irate customer
  6. N-Prevented an escalated call/complaint
  7. O-Received a new shout from QA
  8. B-Assisted a peer in Chat
  9. O-Congratula-ted someone
  10. G-Customer gave me a compliment
  11. G-Assisted a peer in chat
  12. B-Upsold a customer
  13. B-Participated in a team building exercise
  14. B-
  15. N-I addressed my call aheads
  16. B-I said Good Morning today to a teammate.
  17. N-Up-sold a customer
  18. I-A Reservation Made
  19. I-Helped a fellow CSR
  20. I-Improved my Note ready Time
  21. G-Used a customers name on call
  22. I-Increased my preformance #'s
  23. O-"Is there anything else" 10 times
  24. G-Had a strange call request
  25. N-Made 3 reservations in one day