Assisteda peerin ChatReceiveda newshoutfrom QAHad astrangecallrequestComplimen-ted a fellowCSRMade 2sales inone dayImprovedmy NotereadyTimeHelpeda fellowCSRCustomergave me acomplimentMade 3reservationsin one dayIaddressedmy callaheads"Is thereanythingelse" 10timesIncreasedmypreformance#'sCongratula-tedsomeoneUpsold acustomerPrevented anescalatedcall/complaintHelped aCustomerLocateEquipmentAReservationMade Assisteda peerin chatUp-soldacustomerI said GoodMorningtoday to ateammate.Dealt withan iratecustomerSaid "happyto help withthe specificissues" to 5customersParticipatedin a teambuildingexerciseUsed acustomersname oncallAssisteda peerin ChatReceiveda newshoutfrom QAHad astrangecallrequestComplimen-ted a fellowCSRMade 2sales inone dayImprovedmy NotereadyTimeHelpeda fellowCSRCustomergave me acomplimentMade 3reservationsin one dayIaddressedmy callaheads"Is thereanythingelse" 10timesIncreasedmypreformance#'sCongratula-tedsomeoneUpsold acustomerPrevented anescalatedcall/complaintHelped aCustomerLocateEquipmentAReservationMade Assisteda peerin chatUp-soldacustomerI said GoodMorningtoday to ateammate.Dealt withan iratecustomerSaid "happyto help withthe specificissues" to 5customersParticipatedin a teambuildingexerciseUsed acustomersname oncall

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
G
4
B
5
G
6
B
7
I
8
I
9
G
10
N
11
N
12
O
13
I
14
O
15
B
16
N
17
I
18
I
19
G
20
N
21
B
22
O
23
O
24
B
25
G
  1. B-Assisted a peer in Chat
  2. O-Received a new shout from QA
  3. G-Had a strange call request
  4. B-Complimen-ted a fellow CSR
  5. G-Made 2 sales in one day
  6. B-
  7. I-Improved my Note ready Time
  8. I-Helped a fellow CSR
  9. G-Customer gave me a compliment
  10. N-Made 3 reservations in one day
  11. N-I addressed my call aheads
  12. O-"Is there anything else" 10 times
  13. I-Increased my preformance #'s
  14. O-Congratula-ted someone
  15. B-Upsold a customer
  16. N-Prevented an escalated call/complaint
  17. I-Helped a Customer Locate Equipment
  18. I-A Reservation Made
  19. G-Assisted a peer in chat
  20. N-Up-sold a customer
  21. B-I said Good Morning today to a teammate.
  22. O-Dealt with an irate customer
  23. O-Said "happy to help with the specific issues" to 5 customers
  24. B-Participated in a team building exercise
  25. G-Used a customers name on call