Take a callfrom techwho calledwrong lineCustomerreschedulingapptSpoke tocustomerwho’s firstname startswith a “G”Talk tosomeonewith adispatchernameTransferto anotherCSRTake a callfromsomeonecancelingtheir apptTake apaymentTake transferfrom anotherCSRRoboCallSay “OhGoodness”to acustomerSay “Butwait there’smore” to acustomerScheduleplumbingsalesScheduleplumbingcheckBe placedon hold byacustomerScheduleHVACtune upScheduleHVACSalesTalk to acustomerwith samename asCSRReturningcall todispatchSchedule aplumbingdemand/cloggeddrainScheduleHVACdemandCallerHangUpWrongnumberSell/RenewanymembershipSpoke to acustomerwho’s lastname startswith a “W”ScheduleanelectricalapptSchedule aninstall withdates fromdispatchTalk to aHomeDepot/Lowe’scustomerSolicitorcallBook a callfor asystem over10 yearsAsk acustomerabouttheir petReturningcall toSE/CATake a callfrom techwho calledwrong lineCustomerreschedulingapptSpoke tocustomerwho’s firstname startswith a “G”Talk tosomeonewith adispatchernameTransferto anotherCSRTake a callfromsomeonecancelingtheir apptTake apaymentTake transferfrom anotherCSRRoboCallSay “OhGoodness”to acustomerSay “Butwait there’smore” to acustomerScheduleplumbingsalesScheduleplumbingcheckBe placedon hold byacustomerScheduleHVACtune upScheduleHVACSalesTalk to acustomerwith samename asCSRReturningcall todispatchSchedule aplumbingdemand/cloggeddrainScheduleHVACdemandCallerHangUpWrongnumberSell/RenewanymembershipSpoke to acustomerwho’s lastname startswith a “W”ScheduleanelectricalapptSchedule aninstall withdates fromdispatchTalk to aHomeDepot/Lowe’scustomerSolicitorcallBook a callfor asystem over10 yearsAsk acustomerabouttheir petReturningcall toSE/CA

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a call from tech who called wrong line
  2. Customer rescheduling appt
  3. Spoke to customer who’s first name starts with a “G”
  4. Talk to someone with a dispatcher name
  5. Transfer to another CSR
  6. Take a call from someone canceling their appt
  7. Take a payment
  8. Take transfer from another CSR
  9. Robo Call
  10. Say “Oh Goodness” to a customer
  11. Say “But wait there’s more” to a customer
  12. Schedule plumbing sales
  13. Schedule plumbing check
  14. Be placed on hold by a customer
  15. Schedule HVAC tune up
  16. Schedule HVAC Sales
  17. Talk to a customer with same name as CSR
  18. Returning call to dispatch
  19. Schedule a plumbing demand/clogged drain
  20. Schedule HVAC demand
  21. Caller Hang Up
  22. Wrong number
  23. Sell/Renew any membership
  24. Spoke to a customer who’s last name starts with a “W”
  25. Schedule an electrical appt
  26. Schedule an install with dates from dispatch
  27. Talk to a Home Depot/Lowe’s customer
  28. Solicitor call
  29. Book a call for a system over 10 years
  30. Ask a customer about their pet
  31. Returning call to SE/CA