Talk to acustomerwith samename asCSRTake a callfromsomeonecancelingtheir apptTransferto anotherCSRSpoke tocustomerwho’s firstname startswith a “G”Be placedon hold byacustomerScheduleHVACdemandSay “Butwait there’smore” to acustomerReturningcall toSE/CATalk to aHomeDepot/Lowe’scustomerScheduleHVACtune upRoboCallTalk tosomeonewith adispatchernameWrongnumberTake transferfrom anotherCSRSpoke to acustomerwho’s lastname startswith a “W”Book a callfor asystem over10 yearsScheduleplumbingcheckTake a callfrom techwho calledwrong lineSchedule aplumbingdemand/cloggeddrainSay “OhGoodness”to acustomerScheduleHVACSalesAsk acustomerabouttheir petCustomerreschedulingapptScheduleplumbingsalesCallerHangUpSell/RenewanymembershipScheduleanelectricalapptTake apaymentReturningcall todispatchSchedule aninstall withdates fromdispatchSolicitorcallTalk to acustomerwith samename asCSRTake a callfromsomeonecancelingtheir apptTransferto anotherCSRSpoke tocustomerwho’s firstname startswith a “G”Be placedon hold byacustomerScheduleHVACdemandSay “Butwait there’smore” to acustomerReturningcall toSE/CATalk to aHomeDepot/Lowe’scustomerScheduleHVACtune upRoboCallTalk tosomeonewith adispatchernameWrongnumberTake transferfrom anotherCSRSpoke to acustomerwho’s lastname startswith a “W”Book a callfor asystem over10 yearsScheduleplumbingcheckTake a callfrom techwho calledwrong lineSchedule aplumbingdemand/cloggeddrainSay “OhGoodness”to acustomerScheduleHVACSalesAsk acustomerabouttheir petCustomerreschedulingapptScheduleplumbingsalesCallerHangUpSell/RenewanymembershipScheduleanelectricalapptTake apaymentReturningcall todispatchSchedule aninstall withdates fromdispatchSolicitorcall

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to a customer with same name as CSR
  2. Take a call from someone canceling their appt
  3. Transfer to another CSR
  4. Spoke to customer who’s first name starts with a “G”
  5. Be placed on hold by a customer
  6. Schedule HVAC demand
  7. Say “But wait there’s more” to a customer
  8. Returning call to SE/CA
  9. Talk to a Home Depot/Lowe’s customer
  10. Schedule HVAC tune up
  11. Robo Call
  12. Talk to someone with a dispatcher name
  13. Wrong number
  14. Take transfer from another CSR
  15. Spoke to a customer who’s last name starts with a “W”
  16. Book a call for a system over 10 years
  17. Schedule plumbing check
  18. Take a call from tech who called wrong line
  19. Schedule a plumbing demand/clogged drain
  20. Say “Oh Goodness” to a customer
  21. Schedule HVAC Sales
  22. Ask a customer about their pet
  23. Customer rescheduling appt
  24. Schedule plumbing sales
  25. Caller Hang Up
  26. Sell/Renew any membership
  27. Schedule an electrical appt
  28. Take a payment
  29. Returning call to dispatch
  30. Schedule an install with dates from dispatch
  31. Solicitor call