(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Say “But wait there’s more” to a customer
Returning call to dispatch
Be placed on hold by a customer
Transfer to another CSR
Take a payment
Spoke to a customer who’s last name starts with a “W”
Book a call for a system over 10 years
Talk to someone with a dispatcher name
Take a call from tech who called wrong line
Take a call from someone canceling their appt
Say “Oh Goodness” to a customer
Talk to a Home Depot/Lowe’s customer
Customer rescheduling appt
Schedule plumbing check
Spoke to customer who’s first name starts with a “G”