RoboCallTake apaymentBook a callfor asystem over10 yearsTake a callfrom techwho calledwrong lineSolicitorcallSchedule aplumbingdemand/cloggeddrainScheduleplumbingcheckSay “Butwait there’smore” to acustomerTransferto anotherCSRSpoke to acustomerwho’s lastname startswith a “W”ScheduleHVACtune upTalk tosomeonewith adispatchernameSell/RenewanymembershipBe placedon hold byacustomerScheduleanelectricalapptSpoke tocustomerwho’s firstname startswith a “G”WrongnumberTalk to aHomeDepot/Lowe’scustomerTalk to acustomerwith samename asCSRSay “OhGoodness”to acustomerScheduleHVACdemandTake transferfrom anotherCSRReturningcall todispatchCustomerreschedulingapptAsk acustomerabouttheir petSchedule aninstall withdates fromdispatchCallerHangUpTake a callfromsomeonecancelingtheir apptScheduleplumbingsalesReturningcall toSE/CAScheduleHVACSalesRoboCallTake apaymentBook a callfor asystem over10 yearsTake a callfrom techwho calledwrong lineSolicitorcallSchedule aplumbingdemand/cloggeddrainScheduleplumbingcheckSay “Butwait there’smore” to acustomerTransferto anotherCSRSpoke to acustomerwho’s lastname startswith a “W”ScheduleHVACtune upTalk tosomeonewith adispatchernameSell/RenewanymembershipBe placedon hold byacustomerScheduleanelectricalapptSpoke tocustomerwho’s firstname startswith a “G”WrongnumberTalk to aHomeDepot/Lowe’scustomerTalk to acustomerwith samename asCSRSay “OhGoodness”to acustomerScheduleHVACdemandTake transferfrom anotherCSRReturningcall todispatchCustomerreschedulingapptAsk acustomerabouttheir petSchedule aninstall withdates fromdispatchCallerHangUpTake a callfromsomeonecancelingtheir apptScheduleplumbingsalesReturningcall toSE/CAScheduleHVACSales

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Robo Call
  2. Take a payment
  3. Book a call for a system over 10 years
  4. Take a call from tech who called wrong line
  5. Solicitor call
  6. Schedule a plumbing demand/clogged drain
  7. Schedule plumbing check
  8. Say “But wait there’s more” to a customer
  9. Transfer to another CSR
  10. Spoke to a customer who’s last name starts with a “W”
  11. Schedule HVAC tune up
  12. Talk to someone with a dispatcher name
  13. Sell/Renew any membership
  14. Be placed on hold by a customer
  15. Schedule an electrical appt
  16. Spoke to customer who’s first name starts with a “G”
  17. Wrong number
  18. Talk to a Home Depot/Lowe’s customer
  19. Talk to a customer with same name as CSR
  20. Say “Oh Goodness” to a customer
  21. Schedule HVAC demand
  22. Take transfer from another CSR
  23. Returning call to dispatch
  24. Customer rescheduling appt
  25. Ask a customer about their pet
  26. Schedule an install with dates from dispatch
  27. Caller Hang Up
  28. Take a call from someone canceling their appt
  29. Schedule plumbing sales
  30. Returning call to SE/CA
  31. Schedule HVAC Sales