Take apaymentTake a callfrom techwho calledwrong lineTalk to acustomerwith samename asCSRReturningcall todispatchSchedule aninstall withdates fromdispatchReturningcall toSE/CATake a callfromsomeonecancelingtheir apptSell/RenewanymembershipSay “Butwait there’smore” to acustomerCustomerreschedulingapptRoboCallTalk to aHomeDepot/Lowe’scustomerScheduleHVACdemandTake transferfrom anotherCSRWrongnumberTransferto anotherCSRSpoke tocustomerwho’s firstname startswith a “G”Spoke to acustomerwho’s lastname startswith a “W”Talk tosomeonewith adispatchernameSay “OhGoodness”to acustomerScheduleanelectricalapptScheduleHVACSalesScheduleplumbingcheckScheduleHVACtune upBook a callfor asystem over10 yearsScheduleplumbingsalesAsk acustomerabouttheir petSolicitorcallSchedule aplumbingdemand/cloggeddrainCallerHangUpBe placedon hold byacustomerTake apaymentTake a callfrom techwho calledwrong lineTalk to acustomerwith samename asCSRReturningcall todispatchSchedule aninstall withdates fromdispatchReturningcall toSE/CATake a callfromsomeonecancelingtheir apptSell/RenewanymembershipSay “Butwait there’smore” to acustomerCustomerreschedulingapptRoboCallTalk to aHomeDepot/Lowe’scustomerScheduleHVACdemandTake transferfrom anotherCSRWrongnumberTransferto anotherCSRSpoke tocustomerwho’s firstname startswith a “G”Spoke to acustomerwho’s lastname startswith a “W”Talk tosomeonewith adispatchernameSay “OhGoodness”to acustomerScheduleanelectricalapptScheduleHVACSalesScheduleplumbingcheckScheduleHVACtune upBook a callfor asystem over10 yearsScheduleplumbingsalesAsk acustomerabouttheir petSolicitorcallSchedule aplumbingdemand/cloggeddrainCallerHangUpBe placedon hold byacustomer

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
  1. Take a payment
  2. Take a call from tech who called wrong line
  3. Talk to a customer with same name as CSR
  4. Returning call to dispatch
  5. Schedule an install with dates from dispatch
  6. Returning call to SE/CA
  7. Take a call from someone canceling their appt
  8. Sell/Renew any membership
  9. Say “But wait there’s more” to a customer
  10. Customer rescheduling appt
  11. Robo Call
  12. Talk to a Home Depot/Lowe’s customer
  13. Schedule HVAC demand
  14. Take transfer from another CSR
  15. Wrong number
  16. Transfer to another CSR
  17. Spoke to customer who’s first name starts with a “G”
  18. Spoke to a customer who’s last name starts with a “W”
  19. Talk to someone with a dispatcher name
  20. Say “Oh Goodness” to a customer
  21. Schedule an electrical appt
  22. Schedule HVAC Sales
  23. Schedule plumbing check
  24. Schedule HVAC tune up
  25. Book a call for a system over 10 years
  26. Schedule plumbing sales
  27. Ask a customer about their pet
  28. Solicitor call
  29. Schedule a plumbing demand/clogged drain
  30. Caller Hang Up
  31. Be placed on hold by a customer