ScheduleanelectricalapptSay “Butwait there’smore” to acustomerScheduleHVACSalesBook a callfor asystem over10 yearsSell/RenewanymembershipTake a callfromsomeonecancelingtheir apptScheduleplumbingcheckReturningcall todispatchTransferto anotherCSRBe placedon hold byacustomerTake apaymentCallerHangUpTake a callfrom techwho calledwrong lineSpoke tocustomerwho’s firstname startswith a “G”Spoke to acustomerwho’s lastname startswith a “W”Talk to aHomeDepot/Lowe’scustomerSolicitorcallTake transferfrom anotherCSRWrongnumberAsk acustomerabouttheir petTalk tosomeonewith adispatchernameScheduleplumbingsalesRoboCallReturningcall toSE/CACustomerreschedulingapptSchedule aninstall withdates fromdispatchScheduleHVACdemandSchedule aplumbingdemand/cloggeddrainTalk to acustomerwith samename asCSRSay “OhGoodness”to acustomerScheduleHVACtune upScheduleanelectricalapptSay “Butwait there’smore” to acustomerScheduleHVACSalesBook a callfor asystem over10 yearsSell/RenewanymembershipTake a callfromsomeonecancelingtheir apptScheduleplumbingcheckReturningcall todispatchTransferto anotherCSRBe placedon hold byacustomerTake apaymentCallerHangUpTake a callfrom techwho calledwrong lineSpoke tocustomerwho’s firstname startswith a “G”Spoke to acustomerwho’s lastname startswith a “W”Talk to aHomeDepot/Lowe’scustomerSolicitorcallTake transferfrom anotherCSRWrongnumberAsk acustomerabouttheir petTalk tosomeonewith adispatchernameScheduleplumbingsalesRoboCallReturningcall toSE/CACustomerreschedulingapptSchedule aninstall withdates fromdispatchScheduleHVACdemandSchedule aplumbingdemand/cloggeddrainTalk to acustomerwith samename asCSRSay “OhGoodness”to acustomerScheduleHVACtune up

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule an electrical appt
  2. Say “But wait there’s more” to a customer
  3. Schedule HVAC Sales
  4. Book a call for a system over 10 years
  5. Sell/Renew any membership
  6. Take a call from someone canceling their appt
  7. Schedule plumbing check
  8. Returning call to dispatch
  9. Transfer to another CSR
  10. Be placed on hold by a customer
  11. Take a payment
  12. Caller Hang Up
  13. Take a call from tech who called wrong line
  14. Spoke to customer who’s first name starts with a “G”
  15. Spoke to a customer who’s last name starts with a “W”
  16. Talk to a Home Depot/Lowe’s customer
  17. Solicitor call
  18. Take transfer from another CSR
  19. Wrong number
  20. Ask a customer about their pet
  21. Talk to someone with a dispatcher name
  22. Schedule plumbing sales
  23. Robo Call
  24. Returning call to SE/CA
  25. Customer rescheduling appt
  26. Schedule an install with dates from dispatch
  27. Schedule HVAC demand
  28. Schedule a plumbing demand/clogged drain
  29. Talk to a customer with same name as CSR
  30. Say “Oh Goodness” to a customer
  31. Schedule HVAC tune up