WrongnumberSay “OhGoodness”to acustomerSell/RenewanymembershipReturningcall toSE/CACallerHangUpTalk to aHomeDepot/Lowe’scustomerSay “Butwait there’smore” to acustomerSpoke to acustomerwho’s lastname startswith a “W”ScheduleHVACdemandCustomerreschedulingapptTake a callfromsomeonecancelingtheir apptTake apaymentSpoke tocustomerwho’s firstname startswith a “G”Schedule aplumbingdemand/cloggeddrainTalk tosomeonewith adispatchernameScheduleanelectricalapptScheduleplumbingcheckTransferto anotherCSRAsk acustomerabouttheir petRoboCallScheduleHVACSalesTalk to acustomerwith samename asCSRScheduleHVACtune upSchedule aninstall withdates fromdispatchTake a callfrom techwho calledwrong lineBe placedon hold byacustomerScheduleplumbingsalesReturningcall todispatchSolicitorcallTake transferfrom anotherCSRBook a callfor asystem over10 yearsWrongnumberSay “OhGoodness”to acustomerSell/RenewanymembershipReturningcall toSE/CACallerHangUpTalk to aHomeDepot/Lowe’scustomerSay “Butwait there’smore” to acustomerSpoke to acustomerwho’s lastname startswith a “W”ScheduleHVACdemandCustomerreschedulingapptTake a callfromsomeonecancelingtheir apptTake apaymentSpoke tocustomerwho’s firstname startswith a “G”Schedule aplumbingdemand/cloggeddrainTalk tosomeonewith adispatchernameScheduleanelectricalapptScheduleplumbingcheckTransferto anotherCSRAsk acustomerabouttheir petRoboCallScheduleHVACSalesTalk to acustomerwith samename asCSRScheduleHVACtune upSchedule aninstall withdates fromdispatchTake a callfrom techwho calledwrong lineBe placedon hold byacustomerScheduleplumbingsalesReturningcall todispatchSolicitorcallTake transferfrom anotherCSRBook a callfor asystem over10 years

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wrong number
  2. Say “Oh Goodness” to a customer
  3. Sell/Renew any membership
  4. Returning call to SE/CA
  5. Caller Hang Up
  6. Talk to a Home Depot/Lowe’s customer
  7. Say “But wait there’s more” to a customer
  8. Spoke to a customer who’s last name starts with a “W”
  9. Schedule HVAC demand
  10. Customer rescheduling appt
  11. Take a call from someone canceling their appt
  12. Take a payment
  13. Spoke to customer who’s first name starts with a “G”
  14. Schedule a plumbing demand/clogged drain
  15. Talk to someone with a dispatcher name
  16. Schedule an electrical appt
  17. Schedule plumbing check
  18. Transfer to another CSR
  19. Ask a customer about their pet
  20. Robo Call
  21. Schedule HVAC Sales
  22. Talk to a customer with same name as CSR
  23. Schedule HVAC tune up
  24. Schedule an install with dates from dispatch
  25. Take a call from tech who called wrong line
  26. Be placed on hold by a customer
  27. Schedule plumbing sales
  28. Returning call to dispatch
  29. Solicitor call
  30. Take transfer from another CSR
  31. Book a call for a system over 10 years