Schedule aninstall withdates fromdispatchSay “Butwait there’smore” to acustomerTake apaymentScheduleHVACtune upTake transferfrom anotherCSRSolicitorcallSpoke to acustomerwho’s lastname startswith a “W”Ask acustomerabouttheir petScheduleanelectricalapptScheduleplumbingsalesTake a callfromsomeonecancelingtheir apptCallerHangUpReturningcall toSE/CABook a callfor asystem over10 yearsScheduleHVACdemandTalk to acustomerwith samename asCSRScheduleHVACSalesSell/RenewanymembershipTalk to aHomeDepot/Lowe’scustomerCustomerreschedulingapptReturningcall todispatchWrongnumberSay “OhGoodness”to acustomerSpoke tocustomerwho’s firstname startswith a “G”Take a callfrom techwho calledwrong lineBe placedon hold byacustomerTalk tosomeonewith adispatchernameScheduleplumbingcheckTransferto anotherCSRRoboCallSchedule aplumbingdemand/cloggeddrainSchedule aninstall withdates fromdispatchSay “Butwait there’smore” to acustomerTake apaymentScheduleHVACtune upTake transferfrom anotherCSRSolicitorcallSpoke to acustomerwho’s lastname startswith a “W”Ask acustomerabouttheir petScheduleanelectricalapptScheduleplumbingsalesTake a callfromsomeonecancelingtheir apptCallerHangUpReturningcall toSE/CABook a callfor asystem over10 yearsScheduleHVACdemandTalk to acustomerwith samename asCSRScheduleHVACSalesSell/RenewanymembershipTalk to aHomeDepot/Lowe’scustomerCustomerreschedulingapptReturningcall todispatchWrongnumberSay “OhGoodness”to acustomerSpoke tocustomerwho’s firstname startswith a “G”Take a callfrom techwho calledwrong lineBe placedon hold byacustomerTalk tosomeonewith adispatchernameScheduleplumbingcheckTransferto anotherCSRRoboCallSchedule aplumbingdemand/cloggeddrain

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule an install with dates from dispatch
  2. Say “But wait there’s more” to a customer
  3. Take a payment
  4. Schedule HVAC tune up
  5. Take transfer from another CSR
  6. Solicitor call
  7. Spoke to a customer who’s last name starts with a “W”
  8. Ask a customer about their pet
  9. Schedule an electrical appt
  10. Schedule plumbing sales
  11. Take a call from someone canceling their appt
  12. Caller Hang Up
  13. Returning call to SE/CA
  14. Book a call for a system over 10 years
  15. Schedule HVAC demand
  16. Talk to a customer with same name as CSR
  17. Schedule HVAC Sales
  18. Sell/Renew any membership
  19. Talk to a Home Depot/Lowe’s customer
  20. Customer rescheduling appt
  21. Returning call to dispatch
  22. Wrong number
  23. Say “Oh Goodness” to a customer
  24. Spoke to customer who’s first name starts with a “G”
  25. Take a call from tech who called wrong line
  26. Be placed on hold by a customer
  27. Talk to someone with a dispatcher name
  28. Schedule plumbing check
  29. Transfer to another CSR
  30. Robo Call
  31. Schedule a plumbing demand/clogged drain