SolicitorcallTake apaymentTalk to aHomeDepot/Lowe’scustomerSchedule aninstall withdates fromdispatchBook a callfor asystem over10 yearsCallerHangUpSell/RenewanymembershipTransferto anotherCSRReturningcall todispatchSay “OhGoodness”to acustomerTake a callfromsomeonecancelingtheir apptWrongnumberScheduleHVACSalesReturningcall toSE/CASpoke tocustomerwho’s firstname startswith a “G”ScheduleplumbingsalesScheduleanelectricalapptScheduleHVACtune upCustomerreschedulingapptScheduleplumbingcheckAsk acustomerabouttheir petRoboCallBe placedon hold byacustomerTake transferfrom anotherCSRScheduleHVACdemandSpoke to acustomerwho’s lastname startswith a “W”Take a callfrom techwho calledwrong lineSchedule aplumbingdemand/cloggeddrainSay “Butwait there’smore” to acustomerTalk tosomeonewith adispatchernameTalk to acustomerwith samename asCSRSolicitorcallTake apaymentTalk to aHomeDepot/Lowe’scustomerSchedule aninstall withdates fromdispatchBook a callfor asystem over10 yearsCallerHangUpSell/RenewanymembershipTransferto anotherCSRReturningcall todispatchSay “OhGoodness”to acustomerTake a callfromsomeonecancelingtheir apptWrongnumberScheduleHVACSalesReturningcall toSE/CASpoke tocustomerwho’s firstname startswith a “G”ScheduleplumbingsalesScheduleanelectricalapptScheduleHVACtune upCustomerreschedulingapptScheduleplumbingcheckAsk acustomerabouttheir petRoboCallBe placedon hold byacustomerTake transferfrom anotherCSRScheduleHVACdemandSpoke to acustomerwho’s lastname startswith a “W”Take a callfrom techwho calledwrong lineSchedule aplumbingdemand/cloggeddrainSay “Butwait there’smore” to acustomerTalk tosomeonewith adispatchernameTalk to acustomerwith samename asCSR

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Solicitor call
  2. Take a payment
  3. Talk to a Home Depot/Lowe’s customer
  4. Schedule an install with dates from dispatch
  5. Book a call for a system over 10 years
  6. Caller Hang Up
  7. Sell/Renew any membership
  8. Transfer to another CSR
  9. Returning call to dispatch
  10. Say “Oh Goodness” to a customer
  11. Take a call from someone canceling their appt
  12. Wrong number
  13. Schedule HVAC Sales
  14. Returning call to SE/CA
  15. Spoke to customer who’s first name starts with a “G”
  16. Schedule plumbing sales
  17. Schedule an electrical appt
  18. Schedule HVAC tune up
  19. Customer rescheduling appt
  20. Schedule plumbing check
  21. Ask a customer about their pet
  22. Robo Call
  23. Be placed on hold by a customer
  24. Take transfer from another CSR
  25. Schedule HVAC demand
  26. Spoke to a customer who’s last name starts with a “W”
  27. Take a call from tech who called wrong line
  28. Schedule a plumbing demand/clogged drain
  29. Say “But wait there’s more” to a customer
  30. Talk to someone with a dispatcher name
  31. Talk to a customer with same name as CSR