ScheduleplumbingsalesReturningcall toSE/CAScheduleHVACSalesTransferto anotherCSRBook a callfor asystem over10 yearsAsk acustomerabouttheir petSpoke to acustomerwho’s lastname startswith a “W”Talk to aHomeDepot/Lowe’scustomerWrongnumberSolicitorcallSay “Butwait there’smore” to acustomerTake a callfromsomeonecancelingtheir apptSpoke tocustomerwho’s firstname startswith a “G”Sell/RenewanymembershipTake transferfrom anotherCSRTalk to acustomerwith samename asCSRSay “OhGoodness”to acustomerReturningcall todispatchRoboCallSchedule aplumbingdemand/cloggeddrainTake a callfrom techwho calledwrong lineTalk tosomeonewith adispatchernameSchedule aninstall withdates fromdispatchScheduleHVACtune upScheduleHVACdemandScheduleplumbingcheckBe placedon hold byacustomerScheduleanelectricalapptCustomerreschedulingapptTake apaymentCallerHangUpScheduleplumbingsalesReturningcall toSE/CAScheduleHVACSalesTransferto anotherCSRBook a callfor asystem over10 yearsAsk acustomerabouttheir petSpoke to acustomerwho’s lastname startswith a “W”Talk to aHomeDepot/Lowe’scustomerWrongnumberSolicitorcallSay “Butwait there’smore” to acustomerTake a callfromsomeonecancelingtheir apptSpoke tocustomerwho’s firstname startswith a “G”Sell/RenewanymembershipTake transferfrom anotherCSRTalk to acustomerwith samename asCSRSay “OhGoodness”to acustomerReturningcall todispatchRoboCallSchedule aplumbingdemand/cloggeddrainTake a callfrom techwho calledwrong lineTalk tosomeonewith adispatchernameSchedule aninstall withdates fromdispatchScheduleHVACtune upScheduleHVACdemandScheduleplumbingcheckBe placedon hold byacustomerScheduleanelectricalapptCustomerreschedulingapptTake apaymentCallerHangUp

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule plumbing sales
  2. Returning call to SE/CA
  3. Schedule HVAC Sales
  4. Transfer to another CSR
  5. Book a call for a system over 10 years
  6. Ask a customer about their pet
  7. Spoke to a customer who’s last name starts with a “W”
  8. Talk to a Home Depot/Lowe’s customer
  9. Wrong number
  10. Solicitor call
  11. Say “But wait there’s more” to a customer
  12. Take a call from someone canceling their appt
  13. Spoke to customer who’s first name starts with a “G”
  14. Sell/Renew any membership
  15. Take transfer from another CSR
  16. Talk to a customer with same name as CSR
  17. Say “Oh Goodness” to a customer
  18. Returning call to dispatch
  19. Robo Call
  20. Schedule a plumbing demand/clogged drain
  21. Take a call from tech who called wrong line
  22. Talk to someone with a dispatcher name
  23. Schedule an install with dates from dispatch
  24. Schedule HVAC tune up
  25. Schedule HVAC demand
  26. Schedule plumbing check
  27. Be placed on hold by a customer
  28. Schedule an electrical appt
  29. Customer rescheduling appt
  30. Take a payment
  31. Caller Hang Up