CallerHangUpTalk to acustomerwith samename asCSRTake a callfrom techwho calledwrong lineSpoke tocustomerwho’s firstname startswith a “G”Sell/RenewanymembershipReturningcall toSE/CAScheduleanelectricalapptScheduleHVACtune upBook a callfor asystem over10 yearsSay “OhGoodness”to acustomerScheduleHVACdemandRoboCallSay “Butwait there’smore” to acustomerScheduleplumbingcheckAsk acustomerabouttheir petSolicitorcallScheduleHVACSalesTake apaymentBe placedon hold byacustomerTake transferfrom anotherCSRTake a callfromsomeonecancelingtheir apptTalk to aHomeDepot/Lowe’scustomerTransferto anotherCSRTalk tosomeonewith adispatchernameSchedule aninstall withdates fromdispatchWrongnumberSpoke to acustomerwho’s lastname startswith a “W”CustomerreschedulingapptScheduleplumbingsalesSchedule aplumbingdemand/cloggeddrainReturningcall todispatchCallerHangUpTalk to acustomerwith samename asCSRTake a callfrom techwho calledwrong lineSpoke tocustomerwho’s firstname startswith a “G”Sell/RenewanymembershipReturningcall toSE/CAScheduleanelectricalapptScheduleHVACtune upBook a callfor asystem over10 yearsSay “OhGoodness”to acustomerScheduleHVACdemandRoboCallSay “Butwait there’smore” to acustomerScheduleplumbingcheckAsk acustomerabouttheir petSolicitorcallScheduleHVACSalesTake apaymentBe placedon hold byacustomerTake transferfrom anotherCSRTake a callfromsomeonecancelingtheir apptTalk to aHomeDepot/Lowe’scustomerTransferto anotherCSRTalk tosomeonewith adispatchernameSchedule aninstall withdates fromdispatchWrongnumberSpoke to acustomerwho’s lastname startswith a “W”CustomerreschedulingapptScheduleplumbingsalesSchedule aplumbingdemand/cloggeddrainReturningcall todispatch

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller Hang Up
  2. Talk to a customer with same name as CSR
  3. Take a call from tech who called wrong line
  4. Spoke to customer who’s first name starts with a “G”
  5. Sell/Renew any membership
  6. Returning call to SE/CA
  7. Schedule an electrical appt
  8. Schedule HVAC tune up
  9. Book a call for a system over 10 years
  10. Say “Oh Goodness” to a customer
  11. Schedule HVAC demand
  12. Robo Call
  13. Say “But wait there’s more” to a customer
  14. Schedule plumbing check
  15. Ask a customer about their pet
  16. Solicitor call
  17. Schedule HVAC Sales
  18. Take a payment
  19. Be placed on hold by a customer
  20. Take transfer from another CSR
  21. Take a call from someone canceling their appt
  22. Talk to a Home Depot/Lowe’s customer
  23. Transfer to another CSR
  24. Talk to someone with a dispatcher name
  25. Schedule an install with dates from dispatch
  26. Wrong number
  27. Spoke to a customer who’s last name starts with a “W”
  28. Customer rescheduling appt
  29. Schedule plumbing sales
  30. Schedule a plumbing demand/clogged drain
  31. Returning call to dispatch