SolicitorcallScheduleanelectricalapptSpoke tocustomerwho’s firstname startswith a “G”Transferto anotherCSRSay “OhGoodness”to acustomerScheduleplumbingcheckSell/RenewanymembershipScheduleplumbingsalesTalk to acustomerwith samename asCSRScheduleHVACdemandSchedule aplumbingdemand/cloggeddrainRoboCallWrongnumberSay “Butwait there’smore” to acustomerAsk acustomerabouttheir petTake a callfromsomeonecancelingtheir apptSchedule aninstall withdates fromdispatchCallerHangUpTake apaymentTake transferfrom anotherCSRTalk to aHomeDepot/Lowe’scustomerCustomerreschedulingapptReturningcall todispatchReturningcall toSE/CASpoke to acustomerwho’s lastname startswith a “W”Be placedon hold byacustomerBook a callfor asystem over10 yearsScheduleHVACSalesScheduleHVACtune upTalk tosomeonewith adispatchernameTake a callfrom techwho calledwrong lineSolicitorcallScheduleanelectricalapptSpoke tocustomerwho’s firstname startswith a “G”Transferto anotherCSRSay “OhGoodness”to acustomerScheduleplumbingcheckSell/RenewanymembershipScheduleplumbingsalesTalk to acustomerwith samename asCSRScheduleHVACdemandSchedule aplumbingdemand/cloggeddrainRoboCallWrongnumberSay “Butwait there’smore” to acustomerAsk acustomerabouttheir petTake a callfromsomeonecancelingtheir apptSchedule aninstall withdates fromdispatchCallerHangUpTake apaymentTake transferfrom anotherCSRTalk to aHomeDepot/Lowe’scustomerCustomerreschedulingapptReturningcall todispatchReturningcall toSE/CASpoke to acustomerwho’s lastname startswith a “W”Be placedon hold byacustomerBook a callfor asystem over10 yearsScheduleHVACSalesScheduleHVACtune upTalk tosomeonewith adispatchernameTake a callfrom techwho calledwrong line

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Solicitor call
  2. Schedule an electrical appt
  3. Spoke to customer who’s first name starts with a “G”
  4. Transfer to another CSR
  5. Say “Oh Goodness” to a customer
  6. Schedule plumbing check
  7. Sell/Renew any membership
  8. Schedule plumbing sales
  9. Talk to a customer with same name as CSR
  10. Schedule HVAC demand
  11. Schedule a plumbing demand/clogged drain
  12. Robo Call
  13. Wrong number
  14. Say “But wait there’s more” to a customer
  15. Ask a customer about their pet
  16. Take a call from someone canceling their appt
  17. Schedule an install with dates from dispatch
  18. Caller Hang Up
  19. Take a payment
  20. Take transfer from another CSR
  21. Talk to a Home Depot/Lowe’s customer
  22. Customer rescheduling appt
  23. Returning call to dispatch
  24. Returning call to SE/CA
  25. Spoke to a customer who’s last name starts with a “W”
  26. Be placed on hold by a customer
  27. Book a call for a system over 10 years
  28. Schedule HVAC Sales
  29. Schedule HVAC tune up
  30. Talk to someone with a dispatcher name
  31. Take a call from tech who called wrong line