Talk tosomeonewith adispatchernameSchedule aninstall withdates fromdispatchSay “OhGoodness”to acustomerScheduleHVACtune upScheduleanelectricalapptScheduleplumbingcheckTalk to aHomeDepot/Lowe’scustomerWrongnumberBe placedon hold byacustomerTransferto anotherCSRSpoke to acustomerwho’s lastname startswith a “W”Take a callfromsomeonecancelingtheir apptSolicitorcallReturningcall todispatchCustomerreschedulingapptCallerHangUpTake transferfrom anotherCSRTake apaymentSell/RenewanymembershipTake a callfrom techwho calledwrong lineAsk acustomerabouttheir petSpoke tocustomerwho’s firstname startswith a “G”Talk to acustomerwith samename asCSRSay “Butwait there’smore” to acustomerScheduleHVACSalesScheduleHVACdemandRoboCallScheduleplumbingsalesBook a callfor asystem over10 yearsSchedule aplumbingdemand/cloggeddrainReturningcall toSE/CATalk tosomeonewith adispatchernameSchedule aninstall withdates fromdispatchSay “OhGoodness”to acustomerScheduleHVACtune upScheduleanelectricalapptScheduleplumbingcheckTalk to aHomeDepot/Lowe’scustomerWrongnumberBe placedon hold byacustomerTransferto anotherCSRSpoke to acustomerwho’s lastname startswith a “W”Take a callfromsomeonecancelingtheir apptSolicitorcallReturningcall todispatchCustomerreschedulingapptCallerHangUpTake transferfrom anotherCSRTake apaymentSell/RenewanymembershipTake a callfrom techwho calledwrong lineAsk acustomerabouttheir petSpoke tocustomerwho’s firstname startswith a “G”Talk to acustomerwith samename asCSRSay “Butwait there’smore” to acustomerScheduleHVACSalesScheduleHVACdemandRoboCallScheduleplumbingsalesBook a callfor asystem over10 yearsSchedule aplumbingdemand/cloggeddrainReturningcall toSE/CA

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to someone with a dispatcher name
  2. Schedule an install with dates from dispatch
  3. Say “Oh Goodness” to a customer
  4. Schedule HVAC tune up
  5. Schedule an electrical appt
  6. Schedule plumbing check
  7. Talk to a Home Depot/Lowe’s customer
  8. Wrong number
  9. Be placed on hold by a customer
  10. Transfer to another CSR
  11. Spoke to a customer who’s last name starts with a “W”
  12. Take a call from someone canceling their appt
  13. Solicitor call
  14. Returning call to dispatch
  15. Customer rescheduling appt
  16. Caller Hang Up
  17. Take transfer from another CSR
  18. Take a payment
  19. Sell/Renew any membership
  20. Take a call from tech who called wrong line
  21. Ask a customer about their pet
  22. Spoke to customer who’s first name starts with a “G”
  23. Talk to a customer with same name as CSR
  24. Say “But wait there’s more” to a customer
  25. Schedule HVAC Sales
  26. Schedule HVAC demand
  27. Robo Call
  28. Schedule plumbing sales
  29. Book a call for a system over 10 years
  30. Schedule a plumbing demand/clogged drain
  31. Returning call to SE/CA