Spoke tocustomerwho’s firstname startswith a “G”Take a callfromsomeonecancelingtheir apptSay “OhGoodness”to acustomerCustomerreschedulingapptTalk to aHomeDepot/Lowe’scustomerScheduleplumbingsalesReturningcall toSE/CAScheduleanelectricalapptRoboCallBe placedon hold byacustomerTake apaymentScheduleHVACSalesScheduleHVACdemandTalk to acustomerwith samename asCSRTake transferfrom anotherCSRReturningcall todispatchScheduleplumbingcheckTake a callfrom techwho calledwrong lineSell/RenewanymembershipTalk tosomeonewith adispatchernameSchedule aninstall withdates fromdispatchSolicitorcallCallerHangUpSchedule aplumbingdemand/cloggeddrainAsk acustomerabouttheir petBook a callfor asystem over10 yearsSay “Butwait there’smore” to acustomerScheduleHVACtune upTransferto anotherCSRSpoke to acustomerwho’s lastname startswith a “W”WrongnumberSpoke tocustomerwho’s firstname startswith a “G”Take a callfromsomeonecancelingtheir apptSay “OhGoodness”to acustomerCustomerreschedulingapptTalk to aHomeDepot/Lowe’scustomerScheduleplumbingsalesReturningcall toSE/CAScheduleanelectricalapptRoboCallBe placedon hold byacustomerTake apaymentScheduleHVACSalesScheduleHVACdemandTalk to acustomerwith samename asCSRTake transferfrom anotherCSRReturningcall todispatchScheduleplumbingcheckTake a callfrom techwho calledwrong lineSell/RenewanymembershipTalk tosomeonewith adispatchernameSchedule aninstall withdates fromdispatchSolicitorcallCallerHangUpSchedule aplumbingdemand/cloggeddrainAsk acustomerabouttheir petBook a callfor asystem over10 yearsSay “Butwait there’smore” to acustomerScheduleHVACtune upTransferto anotherCSRSpoke to acustomerwho’s lastname startswith a “W”Wrongnumber

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to customer who’s first name starts with a “G”
  2. Take a call from someone canceling their appt
  3. Say “Oh Goodness” to a customer
  4. Customer rescheduling appt
  5. Talk to a Home Depot/Lowe’s customer
  6. Schedule plumbing sales
  7. Returning call to SE/CA
  8. Schedule an electrical appt
  9. Robo Call
  10. Be placed on hold by a customer
  11. Take a payment
  12. Schedule HVAC Sales
  13. Schedule HVAC demand
  14. Talk to a customer with same name as CSR
  15. Take transfer from another CSR
  16. Returning call to dispatch
  17. Schedule plumbing check
  18. Take a call from tech who called wrong line
  19. Sell/Renew any membership
  20. Talk to someone with a dispatcher name
  21. Schedule an install with dates from dispatch
  22. Solicitor call
  23. Caller Hang Up
  24. Schedule a plumbing demand/clogged drain
  25. Ask a customer about their pet
  26. Book a call for a system over 10 years
  27. Say “But wait there’s more” to a customer
  28. Schedule HVAC tune up
  29. Transfer to another CSR
  30. Spoke to a customer who’s last name starts with a “W”
  31. Wrong number