ScheduleHVACdemandSpoke to acustomerwho’s lastname startswith a “W”Book a callfor asystem over10 yearsTake transferfrom anotherCSRSell/RenewanymembershipScheduleHVACSalesReturningcall todispatchScheduleanelectricalapptSay “OhGoodness”to acustomerSchedule aninstall withdates fromdispatchReturningcall toSE/CASchedule aplumbingdemand/cloggeddrainWrongnumberAsk acustomerabouttheir petTake apaymentTalk tosomeonewith adispatchernameTake a callfrom techwho calledwrong lineTalk to acustomerwith samename asCSRTalk to aHomeDepot/Lowe’scustomerRoboCallSolicitorcallScheduleHVACtune upBe placedon hold byacustomerSpoke tocustomerwho’s firstname startswith a “G”CustomerreschedulingapptCallerHangUpTransferto anotherCSRScheduleplumbingsalesSay “Butwait there’smore” to acustomerTake a callfromsomeonecancelingtheir apptScheduleplumbingcheckScheduleHVACdemandSpoke to acustomerwho’s lastname startswith a “W”Book a callfor asystem over10 yearsTake transferfrom anotherCSRSell/RenewanymembershipScheduleHVACSalesReturningcall todispatchScheduleanelectricalapptSay “OhGoodness”to acustomerSchedule aninstall withdates fromdispatchReturningcall toSE/CASchedule aplumbingdemand/cloggeddrainWrongnumberAsk acustomerabouttheir petTake apaymentTalk tosomeonewith adispatchernameTake a callfrom techwho calledwrong lineTalk to acustomerwith samename asCSRTalk to aHomeDepot/Lowe’scustomerRoboCallSolicitorcallScheduleHVACtune upBe placedon hold byacustomerSpoke tocustomerwho’s firstname startswith a “G”CustomerreschedulingapptCallerHangUpTransferto anotherCSRScheduleplumbingsalesSay “Butwait there’smore” to acustomerTake a callfromsomeonecancelingtheir apptScheduleplumbingcheck

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule HVAC demand
  2. Spoke to a customer who’s last name starts with a “W”
  3. Book a call for a system over 10 years
  4. Take transfer from another CSR
  5. Sell/Renew any membership
  6. Schedule HVAC Sales
  7. Returning call to dispatch
  8. Schedule an electrical appt
  9. Say “Oh Goodness” to a customer
  10. Schedule an install with dates from dispatch
  11. Returning call to SE/CA
  12. Schedule a plumbing demand/clogged drain
  13. Wrong number
  14. Ask a customer about their pet
  15. Take a payment
  16. Talk to someone with a dispatcher name
  17. Take a call from tech who called wrong line
  18. Talk to a customer with same name as CSR
  19. Talk to a Home Depot/Lowe’s customer
  20. Robo Call
  21. Solicitor call
  22. Schedule HVAC tune up
  23. Be placed on hold by a customer
  24. Spoke to customer who’s first name starts with a “G”
  25. Customer rescheduling appt
  26. Caller Hang Up
  27. Transfer to another CSR
  28. Schedule plumbing sales
  29. Say “But wait there’s more” to a customer
  30. Take a call from someone canceling their appt
  31. Schedule plumbing check