Take apaymentSchedule aplumbingdemand/cloggeddrainAsk acustomerabouttheir petTalk tosomeonewith adispatchnameTake a callfromsomeonecancelingtheir apptCustomerreschedulingapptReturningcall toSE/CABe placedon hold byacustomerWrongnumberTalk to acustomerwith samename asCSRBook a callfor asystem over10 yearsScheduleanelectricalapptSay “Butwait there’smore” to acustomerSell/RenewanymembershipSchedule aninstall withdates fromdispatchRoboCallScheduleplumbingcheckReturningcall todispatchScheduleplumbingsalesCallerHangUpTalk to aLowe’scustomerSpoke tocustomerwho’s firstname startswith a “G”Take transferfrom anotherCSRSay “OhGoodness”to acustomerSpoke to acustomerwho’s lastname startswith a “W”ScheduleHVACSalesScheduleHVACtune upSolicitorcallScheduleHVACdemandTransferto anotherCSRTake apaymentSchedule aplumbingdemand/cloggeddrainAsk acustomerabouttheir petTalk tosomeonewith adispatchnameTake a callfromsomeonecancelingtheir apptCustomerreschedulingapptReturningcall toSE/CABe placedon hold byacustomerWrongnumberTalk to acustomerwith samename asCSRBook a callfor asystem over10 yearsScheduleanelectricalapptSay “Butwait there’smore” to acustomerSell/RenewanymembershipSchedule aninstall withdates fromdispatchRoboCallScheduleplumbingcheckReturningcall todispatchScheduleplumbingsalesCallerHangUpTalk to aLowe’scustomerSpoke tocustomerwho’s firstname startswith a “G”Take transferfrom anotherCSRSay “OhGoodness”to acustomerSpoke to acustomerwho’s lastname startswith a “W”ScheduleHVACSalesScheduleHVACtune upSolicitorcallScheduleHVACdemandTransferto anotherCSR

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a payment
  2. Schedule a plumbing demand/clogged drain
  3. Ask a customer about their pet
  4. Talk to someone with a dispatch name
  5. Take a call from someone canceling their appt
  6. Customer rescheduling appt
  7. Returning call to SE/CA
  8. Be placed on hold by a customer
  9. Wrong number
  10. Talk to a customer with same name as CSR
  11. Book a call for a system over 10 years
  12. Schedule an electrical appt
  13. Say “But wait there’s more” to a customer
  14. Sell/Renew any membership
  15. Schedule an install with dates from dispatch
  16. Robo Call
  17. Schedule plumbing check
  18. Returning call to dispatch
  19. Schedule plumbing sales
  20. Caller Hang Up
  21. Talk to a Lowe’s customer
  22. Spoke to customer who’s first name starts with a “G”
  23. Take transfer from another CSR
  24. Say “Oh Goodness” to a customer
  25. Spoke to a customer who’s last name starts with a “W”
  26. Schedule HVAC Sales
  27. Schedule HVAC tune up
  28. Solicitor call
  29. Schedule HVAC demand
  30. Transfer to another CSR