ScheduleplumbingcheckScheduleHVACdemandTransferto anotherCSRBe placedon hold byacustomerAsk acustomerabouttheir petTake transferfrom anotherCSRScheduleanelectricalapptWrongnumberBook a callfor asystem over10 yearsTalk to acustomerwith samename asCSRSell/RenewanymembershipCustomerreschedulingapptSay “Butwait there’smore” to acustomerScheduleHVACSalesReturningcall toSE/CAScheduleHVACtune upSpoke to acustomerwho’s lastname startswith a “W”ScheduleplumbingsalesSpoke tocustomerwho’s firstname startswith a “G”Returningcall todispatchSchedule aplumbingdemand/cloggeddrainSolicitorcallSchedule aninstall withdates fromdispatchTalk tosomeonewith adispatchnameSay “OhGoodness”to acustomerRoboCallTake apaymentCallerHangUpTake a callfromsomeonecancelingtheir apptTalk to aLowe’scustomerScheduleplumbingcheckScheduleHVACdemandTransferto anotherCSRBe placedon hold byacustomerAsk acustomerabouttheir petTake transferfrom anotherCSRScheduleanelectricalapptWrongnumberBook a callfor asystem over10 yearsTalk to acustomerwith samename asCSRSell/RenewanymembershipCustomerreschedulingapptSay “Butwait there’smore” to acustomerScheduleHVACSalesReturningcall toSE/CAScheduleHVACtune upSpoke to acustomerwho’s lastname startswith a “W”ScheduleplumbingsalesSpoke tocustomerwho’s firstname startswith a “G”Returningcall todispatchSchedule aplumbingdemand/cloggeddrainSolicitorcallSchedule aninstall withdates fromdispatchTalk tosomeonewith adispatchnameSay “OhGoodness”to acustomerRoboCallTake apaymentCallerHangUpTake a callfromsomeonecancelingtheir apptTalk to aLowe’scustomer

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule plumbing check
  2. Schedule HVAC demand
  3. Transfer to another CSR
  4. Be placed on hold by a customer
  5. Ask a customer about their pet
  6. Take transfer from another CSR
  7. Schedule an electrical appt
  8. Wrong number
  9. Book a call for a system over 10 years
  10. Talk to a customer with same name as CSR
  11. Sell/Renew any membership
  12. Customer rescheduling appt
  13. Say “But wait there’s more” to a customer
  14. Schedule HVAC Sales
  15. Returning call to SE/CA
  16. Schedule HVAC tune up
  17. Spoke to a customer who’s last name starts with a “W”
  18. Schedule plumbing sales
  19. Spoke to customer who’s first name starts with a “G”
  20. Returning call to dispatch
  21. Schedule a plumbing demand/clogged drain
  22. Solicitor call
  23. Schedule an install with dates from dispatch
  24. Talk to someone with a dispatch name
  25. Say “Oh Goodness” to a customer
  26. Robo Call
  27. Take a payment
  28. Caller Hang Up
  29. Take a call from someone canceling their appt
  30. Talk to a Lowe’s customer