CustomerreschedulingapptTake a callfromsomeonecancelingtheir apptCallerHangUpTalk to acustomerwith samename asCSRScheduleplumbingcheckAsk acustomerabouttheir petWrongnumberReturningcall todispatchScheduleanelectricalapptRoboCallSpoke tocustomerwho’s firstname startswith a “G”Be placedon hold byacustomerScheduleplumbingsalesScheduleHVACtune upTake transferfrom anotherCSRTalk tosomeonewith adispatchnameSay “OhGoodness”to acustomerSell/RenewanymembershipSay “Butwait there’smore” to acustomerSolicitorcallTake apaymentScheduleHVACSalesReturningcall toSE/CABook a callfor asystem over10 yearsSchedule aninstall withdates fromdispatchScheduleHVACdemandSchedule aplumbingdemand/cloggeddrainTalk to aLowe’scustomerTransferto anotherCSRSpoke to acustomerwho’s lastname startswith a “W”CustomerreschedulingapptTake a callfromsomeonecancelingtheir apptCallerHangUpTalk to acustomerwith samename asCSRScheduleplumbingcheckAsk acustomerabouttheir petWrongnumberReturningcall todispatchScheduleanelectricalapptRoboCallSpoke tocustomerwho’s firstname startswith a “G”Be placedon hold byacustomerScheduleplumbingsalesScheduleHVACtune upTake transferfrom anotherCSRTalk tosomeonewith adispatchnameSay “OhGoodness”to acustomerSell/RenewanymembershipSay “Butwait there’smore” to acustomerSolicitorcallTake apaymentScheduleHVACSalesReturningcall toSE/CABook a callfor asystem over10 yearsSchedule aninstall withdates fromdispatchScheduleHVACdemandSchedule aplumbingdemand/cloggeddrainTalk to aLowe’scustomerTransferto anotherCSRSpoke to acustomerwho’s lastname startswith a “W”

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer rescheduling appt
  2. Take a call from someone canceling their appt
  3. Caller Hang Up
  4. Talk to a customer with same name as CSR
  5. Schedule plumbing check
  6. Ask a customer about their pet
  7. Wrong number
  8. Returning call to dispatch
  9. Schedule an electrical appt
  10. Robo Call
  11. Spoke to customer who’s first name starts with a “G”
  12. Be placed on hold by a customer
  13. Schedule plumbing sales
  14. Schedule HVAC tune up
  15. Take transfer from another CSR
  16. Talk to someone with a dispatch name
  17. Say “Oh Goodness” to a customer
  18. Sell/Renew any membership
  19. Say “But wait there’s more” to a customer
  20. Solicitor call
  21. Take a payment
  22. Schedule HVAC Sales
  23. Returning call to SE/CA
  24. Book a call for a system over 10 years
  25. Schedule an install with dates from dispatch
  26. Schedule HVAC demand
  27. Schedule a plumbing demand/clogged drain
  28. Talk to a Lowe’s customer
  29. Transfer to another CSR
  30. Spoke to a customer who’s last name starts with a “W”