Talk tosomeonewith adispatchnameTransferto anotherCSRScheduleplumbingcheckScheduleHVACtune upSpoke tocustomerwho’s firstname startswith a “G”Schedule aninstall withdates fromdispatchBook a callfor asystem over10 yearsScheduleHVACdemandTake apaymentBe placedon hold byacustomerTake transferfrom anotherCSRScheduleplumbingsalesCallerHangUpSay “OhGoodness”to acustomerSolicitorcallCustomerreschedulingapptWrongnumberRoboCallScheduleHVACSalesSay “Butwait there’smore” to acustomerSell/RenewanymembershipScheduleanelectricalapptSpoke to acustomerwho’s lastname startswith a “W”Returningcall todispatchTalk to acustomerwith samename asCSRTake a callfromsomeonecancelingtheir apptAsk acustomerabouttheir petSchedule aplumbingdemand/cloggeddrainTalk to aLowe’scustomerReturningcall toSE/CATalk tosomeonewith adispatchnameTransferto anotherCSRScheduleplumbingcheckScheduleHVACtune upSpoke tocustomerwho’s firstname startswith a “G”Schedule aninstall withdates fromdispatchBook a callfor asystem over10 yearsScheduleHVACdemandTake apaymentBe placedon hold byacustomerTake transferfrom anotherCSRScheduleplumbingsalesCallerHangUpSay “OhGoodness”to acustomerSolicitorcallCustomerreschedulingapptWrongnumberRoboCallScheduleHVACSalesSay “Butwait there’smore” to acustomerSell/RenewanymembershipScheduleanelectricalapptSpoke to acustomerwho’s lastname startswith a “W”Returningcall todispatchTalk to acustomerwith samename asCSRTake a callfromsomeonecancelingtheir apptAsk acustomerabouttheir petSchedule aplumbingdemand/cloggeddrainTalk to aLowe’scustomerReturningcall toSE/CA

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to someone with a dispatch name
  2. Transfer to another CSR
  3. Schedule plumbing check
  4. Schedule HVAC tune up
  5. Spoke to customer who’s first name starts with a “G”
  6. Schedule an install with dates from dispatch
  7. Book a call for a system over 10 years
  8. Schedule HVAC demand
  9. Take a payment
  10. Be placed on hold by a customer
  11. Take transfer from another CSR
  12. Schedule plumbing sales
  13. Caller Hang Up
  14. Say “Oh Goodness” to a customer
  15. Solicitor call
  16. Customer rescheduling appt
  17. Wrong number
  18. Robo Call
  19. Schedule HVAC Sales
  20. Say “But wait there’s more” to a customer
  21. Sell/Renew any membership
  22. Schedule an electrical appt
  23. Spoke to a customer who’s last name starts with a “W”
  24. Returning call to dispatch
  25. Talk to a customer with same name as CSR
  26. Take a call from someone canceling their appt
  27. Ask a customer about their pet
  28. Schedule a plumbing demand/clogged drain
  29. Talk to a Lowe’s customer
  30. Returning call to SE/CA