ScheduleHVACSalesAsk acustomerabouttheir petTake transferfrom anotherCSRTalk to aLowe’scustomerSay “OhGoodness”to acustomerBe placedon hold byacustomerSay “Butwait there’smore” to acustomerTalk to acustomerwith samename asCSRScheduleplumbingcheckSpoke to acustomerwho’s lastname startswith a “W”Sell/RenewanymembershipSchedule aplumbingdemand/cloggeddrainSchedule aninstall withdates fromdispatchCallerHangUpTalk tosomeonewith adispatchnameScheduleHVACtune upScheduleHVACdemandScheduleanelectricalapptTake a callfromsomeonecancelingtheir apptSolicitorcallTake apaymentSpoke tocustomerwho’s firstname startswith a “G”CustomerreschedulingapptScheduleplumbingsalesTransferto anotherCSRRoboCallReturningcall todispatchBook a callfor asystem over10 yearsWrongnumberReturningcall toSE/CAScheduleHVACSalesAsk acustomerabouttheir petTake transferfrom anotherCSRTalk to aLowe’scustomerSay “OhGoodness”to acustomerBe placedon hold byacustomerSay “Butwait there’smore” to acustomerTalk to acustomerwith samename asCSRScheduleplumbingcheckSpoke to acustomerwho’s lastname startswith a “W”Sell/RenewanymembershipSchedule aplumbingdemand/cloggeddrainSchedule aninstall withdates fromdispatchCallerHangUpTalk tosomeonewith adispatchnameScheduleHVACtune upScheduleHVACdemandScheduleanelectricalapptTake a callfromsomeonecancelingtheir apptSolicitorcallTake apaymentSpoke tocustomerwho’s firstname startswith a “G”CustomerreschedulingapptScheduleplumbingsalesTransferto anotherCSRRoboCallReturningcall todispatchBook a callfor asystem over10 yearsWrongnumberReturningcall toSE/CA

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule HVAC Sales
  2. Ask a customer about their pet
  3. Take transfer from another CSR
  4. Talk to a Lowe’s customer
  5. Say “Oh Goodness” to a customer
  6. Be placed on hold by a customer
  7. Say “But wait there’s more” to a customer
  8. Talk to a customer with same name as CSR
  9. Schedule plumbing check
  10. Spoke to a customer who’s last name starts with a “W”
  11. Sell/Renew any membership
  12. Schedule a plumbing demand/clogged drain
  13. Schedule an install with dates from dispatch
  14. Caller Hang Up
  15. Talk to someone with a dispatch name
  16. Schedule HVAC tune up
  17. Schedule HVAC demand
  18. Schedule an electrical appt
  19. Take a call from someone canceling their appt
  20. Solicitor call
  21. Take a payment
  22. Spoke to customer who’s first name starts with a “G”
  23. Customer rescheduling appt
  24. Schedule plumbing sales
  25. Transfer to another CSR
  26. Robo Call
  27. Returning call to dispatch
  28. Book a call for a system over 10 years
  29. Wrong number
  30. Returning call to SE/CA