Schedule aninstall withdates fromdispatchReturningcall toSE/CAScheduleplumbingcheckTalk to acustomerwith samename asCSRRoboCallSay “OhGoodness”to acustomerScheduleHVACSalesTalk tosomeonewith adispatchnameSpoke to acustomerwho’s lastname startswith a “W”ScheduleanelectricalapptReturningcall todispatchBe placedon hold byacustomerSchedule aplumbingdemand/cloggeddrainScheduleplumbingsalesAsk acustomerabouttheir petCallerHangUpTake a callfromsomeonecancelingtheir apptSell/RenewanymembershipTalk to aLowe’scustomerSolicitorcallTake transferfrom anotherCSRWrongnumberTake apaymentScheduleHVACdemandSay “Butwait there’smore” to acustomerScheduleHVACtune upTransferto anotherCSRSpoke tocustomerwho’s firstname startswith a “G”CustomerreschedulingapptBook a callfor asystem over10 yearsSchedule aninstall withdates fromdispatchReturningcall toSE/CAScheduleplumbingcheckTalk to acustomerwith samename asCSRRoboCallSay “OhGoodness”to acustomerScheduleHVACSalesTalk tosomeonewith adispatchnameSpoke to acustomerwho’s lastname startswith a “W”ScheduleanelectricalapptReturningcall todispatchBe placedon hold byacustomerSchedule aplumbingdemand/cloggeddrainScheduleplumbingsalesAsk acustomerabouttheir petCallerHangUpTake a callfromsomeonecancelingtheir apptSell/RenewanymembershipTalk to aLowe’scustomerSolicitorcallTake transferfrom anotherCSRWrongnumberTake apaymentScheduleHVACdemandSay “Butwait there’smore” to acustomerScheduleHVACtune upTransferto anotherCSRSpoke tocustomerwho’s firstname startswith a “G”CustomerreschedulingapptBook a callfor asystem over10 years

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule an install with dates from dispatch
  2. Returning call to SE/CA
  3. Schedule plumbing check
  4. Talk to a customer with same name as CSR
  5. Robo Call
  6. Say “Oh Goodness” to a customer
  7. Schedule HVAC Sales
  8. Talk to someone with a dispatch name
  9. Spoke to a customer who’s last name starts with a “W”
  10. Schedule an electrical appt
  11. Returning call to dispatch
  12. Be placed on hold by a customer
  13. Schedule a plumbing demand/clogged drain
  14. Schedule plumbing sales
  15. Ask a customer about their pet
  16. Caller Hang Up
  17. Take a call from someone canceling their appt
  18. Sell/Renew any membership
  19. Talk to a Lowe’s customer
  20. Solicitor call
  21. Take transfer from another CSR
  22. Wrong number
  23. Take a payment
  24. Schedule HVAC demand
  25. Say “But wait there’s more” to a customer
  26. Schedule HVAC tune up
  27. Transfer to another CSR
  28. Spoke to customer who’s first name starts with a “G”
  29. Customer rescheduling appt
  30. Book a call for a system over 10 years