Spoke to acustomerwho’s lastname startswith a “W”ScheduleHVACdemandBook a callfor asystem over10 yearsSay “Butwait there’smore” to acustomerScheduleplumbingcheckTalk to aLowe’scustomerSpoke tocustomerwho’s firstname startswith a “G”ScheduleHVACtune upScheduleanelectricalapptTalk tosomeonewith adispatchnameWrongnumberBe placedon hold byacustomerCallerHangUpSchedule aninstall withdates fromdispatchSell/RenewanymembershipReturningcall toSE/CASay “OhGoodness”to acustomerCustomerreschedulingapptTake transferfrom anotherCSRSchedule aplumbingdemand/cloggeddrainSolicitorcallScheduleHVACSalesTalk to acustomerwith samename asCSRReturningcall todispatchTransferto anotherCSRTake a callfromsomeonecancelingtheir apptScheduleplumbingsalesAsk acustomerabouttheir petRoboCallTake apaymentSpoke to acustomerwho’s lastname startswith a “W”ScheduleHVACdemandBook a callfor asystem over10 yearsSay “Butwait there’smore” to acustomerScheduleplumbingcheckTalk to aLowe’scustomerSpoke tocustomerwho’s firstname startswith a “G”ScheduleHVACtune upScheduleanelectricalapptTalk tosomeonewith adispatchnameWrongnumberBe placedon hold byacustomerCallerHangUpSchedule aninstall withdates fromdispatchSell/RenewanymembershipReturningcall toSE/CASay “OhGoodness”to acustomerCustomerreschedulingapptTake transferfrom anotherCSRSchedule aplumbingdemand/cloggeddrainSolicitorcallScheduleHVACSalesTalk to acustomerwith samename asCSRReturningcall todispatchTransferto anotherCSRTake a callfromsomeonecancelingtheir apptScheduleplumbingsalesAsk acustomerabouttheir petRoboCallTake apayment

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to a customer who’s last name starts with a “W”
  2. Schedule HVAC demand
  3. Book a call for a system over 10 years
  4. Say “But wait there’s more” to a customer
  5. Schedule plumbing check
  6. Talk to a Lowe’s customer
  7. Spoke to customer who’s first name starts with a “G”
  8. Schedule HVAC tune up
  9. Schedule an electrical appt
  10. Talk to someone with a dispatch name
  11. Wrong number
  12. Be placed on hold by a customer
  13. Caller Hang Up
  14. Schedule an install with dates from dispatch
  15. Sell/Renew any membership
  16. Returning call to SE/CA
  17. Say “Oh Goodness” to a customer
  18. Customer rescheduling appt
  19. Take transfer from another CSR
  20. Schedule a plumbing demand/clogged drain
  21. Solicitor call
  22. Schedule HVAC Sales
  23. Talk to a customer with same name as CSR
  24. Returning call to dispatch
  25. Transfer to another CSR
  26. Take a call from someone canceling their appt
  27. Schedule plumbing sales
  28. Ask a customer about their pet
  29. Robo Call
  30. Take a payment