(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Take a payment
Transfer to another CSR
Customer rescheduling appt
Schedule plumbing check
Returning call to SE/CA
Schedule HVAC Sales
Take transfer from another CSR
Wrong number
Sell/Renew any membership
Schedule an electrical appt
Schedule plumbing sales
Take a call from someone canceling their appt
Spoke to a customer who’s last name starts with a “W”
Say “But wait there’s more” to a customer
Talk to someone with a dispatch name
Caller Hang Up
Schedule HVAC tune up
Be placed on hold by a customer
Say “Oh Goodness” to a customer
Ask a customer about their pet
Robo Call
Book a call for a system over 10 years
Schedule an install with dates from dispatch
Talk to a Lowe’s customer
Schedule a plumbing demand/clogged drain
Solicitor call
Returning call to dispatch
Spoke to customer who’s first name starts with a “G”