CallerHangUpSpoke tocustomerwho’s firstname startswith a “G”Talk to acustomerwith samename asCSRAsk acustomerabouttheir petSpoke to acustomerwho’s lastname startswith a “W”ScheduleanelectricalapptScheduleHVACtune upBook a callfor asystem over10 yearsReturningcall todispatchSchedule aninstall withdates fromdispatchBe placedon hold byacustomerTalk to aLowe’scustomerTake a callfromsomeonecancelingtheir apptSay “OhGoodness”to acustomerTransferto anotherCSRScheduleplumbingsalesTalk tosomeonewith adispatchnameTake apaymentTake transferfrom anotherCSRScheduleHVACdemandCustomerreschedulingapptSell/RenewanymembershipSchedule aplumbingdemand/cloggeddrainRoboCallSay “Butwait there’smore” to acustomerScheduleplumbingcheckScheduleHVACSalesReturningcall toSE/CAWrongnumberSolicitorcallCallerHangUpSpoke tocustomerwho’s firstname startswith a “G”Talk to acustomerwith samename asCSRAsk acustomerabouttheir petSpoke to acustomerwho’s lastname startswith a “W”ScheduleanelectricalapptScheduleHVACtune upBook a callfor asystem over10 yearsReturningcall todispatchSchedule aninstall withdates fromdispatchBe placedon hold byacustomerTalk to aLowe’scustomerTake a callfromsomeonecancelingtheir apptSay “OhGoodness”to acustomerTransferto anotherCSRScheduleplumbingsalesTalk tosomeonewith adispatchnameTake apaymentTake transferfrom anotherCSRScheduleHVACdemandCustomerreschedulingapptSell/RenewanymembershipSchedule aplumbingdemand/cloggeddrainRoboCallSay “Butwait there’smore” to acustomerScheduleplumbingcheckScheduleHVACSalesReturningcall toSE/CAWrongnumberSolicitorcall

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller Hang Up
  2. Spoke to customer who’s first name starts with a “G”
  3. Talk to a customer with same name as CSR
  4. Ask a customer about their pet
  5. Spoke to a customer who’s last name starts with a “W”
  6. Schedule an electrical appt
  7. Schedule HVAC tune up
  8. Book a call for a system over 10 years
  9. Returning call to dispatch
  10. Schedule an install with dates from dispatch
  11. Be placed on hold by a customer
  12. Talk to a Lowe’s customer
  13. Take a call from someone canceling their appt
  14. Say “Oh Goodness” to a customer
  15. Transfer to another CSR
  16. Schedule plumbing sales
  17. Talk to someone with a dispatch name
  18. Take a payment
  19. Take transfer from another CSR
  20. Schedule HVAC demand
  21. Customer rescheduling appt
  22. Sell/Renew any membership
  23. Schedule a plumbing demand/clogged drain
  24. Robo Call
  25. Say “But wait there’s more” to a customer
  26. Schedule plumbing check
  27. Schedule HVAC Sales
  28. Returning call to SE/CA
  29. Wrong number
  30. Solicitor call