(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Take a call from someone canceling their appt
Schedule HVAC demand
Talk to a customer with same name as CSR
Schedule an install with dates from dispatch
Returning call to dispatch
Wrong number
Schedule an electrical appt
Ask a customer about their pet
Schedule HVAC Sales
Be placed on hold by a customer
Say “Oh Goodness” to a customer
Schedule HVAC tune up
Schedule a plumbing demand/clogged drain
Caller Hang Up
Talk to someone with a dispatch name
Take a payment
Transfer to another CSR
Robo Call
Schedule plumbing check
Book a call for a system over 10 years
Customer rescheduling appt
Solicitor call
Take transfer from another CSR
Spoke to customer who’s first name starts with a “G”
Sell/Renew any membership
Say “But wait there’s more” to a customer
Returning call to SE/CA
Talk to a Lowe’s customer
Spoke to a customer who’s last name starts with a “W”