ScheduleHVACdemandTake apaymentTake a callfromsomeonecancelingtheir apptScheduleanelectricalapptTalk tosomeonewith adispatchnameReturningcall todispatchSchedule aplumbingdemand/cloggeddrainSay “Butwait there’smore” to acustomerSpoke tocustomerwho’s firstname startswith a “G”RoboCallReturningcall toSE/CAScheduleplumbingsalesTransferto anotherCSRScheduleHVACSalesSpoke to acustomerwho’s lastname startswith a “W”Schedule aninstall withdates fromdispatchCustomerreschedulingapptCallerHangUpBook a callfor asystem over10 yearsWrongnumberBe placedon hold byacustomerTake transferfrom anotherCSRSay “OhGoodness”to acustomerScheduleHVACtune upSolicitorcallScheduleplumbingcheckSell/RenewanymembershipAsk acustomerabouttheir petTalk to acustomerwith samename asCSRTalk to aLowe’scustomerScheduleHVACdemandTake apaymentTake a callfromsomeonecancelingtheir apptScheduleanelectricalapptTalk tosomeonewith adispatchnameReturningcall todispatchSchedule aplumbingdemand/cloggeddrainSay “Butwait there’smore” to acustomerSpoke tocustomerwho’s firstname startswith a “G”RoboCallReturningcall toSE/CAScheduleplumbingsalesTransferto anotherCSRScheduleHVACSalesSpoke to acustomerwho’s lastname startswith a “W”Schedule aninstall withdates fromdispatchCustomerreschedulingapptCallerHangUpBook a callfor asystem over10 yearsWrongnumberBe placedon hold byacustomerTake transferfrom anotherCSRSay “OhGoodness”to acustomerScheduleHVACtune upSolicitorcallScheduleplumbingcheckSell/RenewanymembershipAsk acustomerabouttheir petTalk to acustomerwith samename asCSRTalk to aLowe’scustomer

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule HVAC demand
  2. Take a payment
  3. Take a call from someone canceling their appt
  4. Schedule an electrical appt
  5. Talk to someone with a dispatch name
  6. Returning call to dispatch
  7. Schedule a plumbing demand/clogged drain
  8. Say “But wait there’s more” to a customer
  9. Spoke to customer who’s first name starts with a “G”
  10. Robo Call
  11. Returning call to SE/CA
  12. Schedule plumbing sales
  13. Transfer to another CSR
  14. Schedule HVAC Sales
  15. Spoke to a customer who’s last name starts with a “W”
  16. Schedule an install with dates from dispatch
  17. Customer rescheduling appt
  18. Caller Hang Up
  19. Book a call for a system over 10 years
  20. Wrong number
  21. Be placed on hold by a customer
  22. Take transfer from another CSR
  23. Say “Oh Goodness” to a customer
  24. Schedule HVAC tune up
  25. Solicitor call
  26. Schedule plumbing check
  27. Sell/Renew any membership
  28. Ask a customer about their pet
  29. Talk to a customer with same name as CSR
  30. Talk to a Lowe’s customer