Transferto anotherCSRSpoke tocustomerwho’s firstname startswith a “G”Take transferfrom anotherCSRReturningcall todispatchScheduleplumbingsalesBook a callfor asystem over10 yearsScheduleanelectricalapptSay “Butwait there’smore” to acustomerRoboCallTake a callfromsomeonecancelingtheir apptSell/RenewanymembershipWrongnumberCallerHangUpScheduleHVACdemandTake apaymentTalk to acustomerwith samename asCSRCustomerreschedulingapptSpoke to acustomerwho’s lastname startswith a “W”SolicitorcallBe placedon hold byacustomerScheduleHVACtune upSay “OhGoodness”to acustomerReturningcall toSE/CAScheduleHVACSalesTalk tosomeonewith adispatchnameSchedule aninstall withdates fromdispatchScheduleplumbingcheckAsk acustomerabouttheir petTalk to aLowe’scustomerSchedule aplumbingdemand/cloggeddrainTransferto anotherCSRSpoke tocustomerwho’s firstname startswith a “G”Take transferfrom anotherCSRReturningcall todispatchScheduleplumbingsalesBook a callfor asystem over10 yearsScheduleanelectricalapptSay “Butwait there’smore” to acustomerRoboCallTake a callfromsomeonecancelingtheir apptSell/RenewanymembershipWrongnumberCallerHangUpScheduleHVACdemandTake apaymentTalk to acustomerwith samename asCSRCustomerreschedulingapptSpoke to acustomerwho’s lastname startswith a “W”SolicitorcallBe placedon hold byacustomerScheduleHVACtune upSay “OhGoodness”to acustomerReturningcall toSE/CAScheduleHVACSalesTalk tosomeonewith adispatchnameSchedule aninstall withdates fromdispatchScheduleplumbingcheckAsk acustomerabouttheir petTalk to aLowe’scustomerSchedule aplumbingdemand/cloggeddrain

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
  1. Transfer to another CSR
  2. Spoke to customer who’s first name starts with a “G”
  3. Take transfer from another CSR
  4. Returning call to dispatch
  5. Schedule plumbing sales
  6. Book a call for a system over 10 years
  7. Schedule an electrical appt
  8. Say “But wait there’s more” to a customer
  9. Robo Call
  10. Take a call from someone canceling their appt
  11. Sell/Renew any membership
  12. Wrong number
  13. Caller Hang Up
  14. Schedule HVAC demand
  15. Take a payment
  16. Talk to a customer with same name as CSR
  17. Customer rescheduling appt
  18. Spoke to a customer who’s last name starts with a “W”
  19. Solicitor call
  20. Be placed on hold by a customer
  21. Schedule HVAC tune up
  22. Say “Oh Goodness” to a customer
  23. Returning call to SE/CA
  24. Schedule HVAC Sales
  25. Talk to someone with a dispatch name
  26. Schedule an install with dates from dispatch
  27. Schedule plumbing check
  28. Ask a customer about their pet
  29. Talk to a Lowe’s customer
  30. Schedule a plumbing demand/clogged drain