(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Talk to a customer with same name as CSR
Schedule an install with dates from dispatch
Schedule an electrical appt
Take a call from someone canceling their appt
Be placed on hold by a customer
Schedule HVAC Sales
Customer rescheduling appt
Spoke to a customer who’s last name starts with a “W”
Ask a customer about their pet
Robo Call
Sell/Renew any membership
Wrong number
Say “Oh Goodness” to a customer
Talk to someone with a dispatch name
Say “But wait there’s more” to a customer
Spoke to customer who’s first name starts with a “G”