Returningcall todispatchScheduleHVACSalesSell/RenewanymembershipSchedule aplumbingdemand/cloggeddrainScheduleHVACtune upAsk acustomerabouttheir petSolicitorcallCustomerreschedulingapptTransferto anotherCSRCallerHangUpSay “Butwait there’smore” to acustomerBook a callfor asystem over10 yearsSpoke to acustomerwho’s lastname startswith a “W”Take apaymentSay “OhGoodness”to acustomerReturningcall toSE/CAScheduleHVACdemandSchedule aninstall withdates fromdispatchTalk tosomeonewith adispatchnameSpoke tocustomerwho’s firstname startswith a “G”ScheduleplumbingsalesTake transferfrom anotherCSRScheduleanelectricalapptTake a callfromsomeonecancelingtheir apptWrongnumberScheduleplumbingcheckTalk to acustomerwith samename asCSRRoboCallTalk to aLowe’scustomerBe placedon hold byacustomerReturningcall todispatchScheduleHVACSalesSell/RenewanymembershipSchedule aplumbingdemand/cloggeddrainScheduleHVACtune upAsk acustomerabouttheir petSolicitorcallCustomerreschedulingapptTransferto anotherCSRCallerHangUpSay “Butwait there’smore” to acustomerBook a callfor asystem over10 yearsSpoke to acustomerwho’s lastname startswith a “W”Take apaymentSay “OhGoodness”to acustomerReturningcall toSE/CAScheduleHVACdemandSchedule aninstall withdates fromdispatchTalk tosomeonewith adispatchnameSpoke tocustomerwho’s firstname startswith a “G”ScheduleplumbingsalesTake transferfrom anotherCSRScheduleanelectricalapptTake a callfromsomeonecancelingtheir apptWrongnumberScheduleplumbingcheckTalk to acustomerwith samename asCSRRoboCallTalk to aLowe’scustomerBe placedon hold byacustomer

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Returning call to dispatch
  2. Schedule HVAC Sales
  3. Sell/Renew any membership
  4. Schedule a plumbing demand/clogged drain
  5. Schedule HVAC tune up
  6. Ask a customer about their pet
  7. Solicitor call
  8. Customer rescheduling appt
  9. Transfer to another CSR
  10. Caller Hang Up
  11. Say “But wait there’s more” to a customer
  12. Book a call for a system over 10 years
  13. Spoke to a customer who’s last name starts with a “W”
  14. Take a payment
  15. Say “Oh Goodness” to a customer
  16. Returning call to SE/CA
  17. Schedule HVAC demand
  18. Schedule an install with dates from dispatch
  19. Talk to someone with a dispatch name
  20. Spoke to customer who’s first name starts with a “G”
  21. Schedule plumbing sales
  22. Take transfer from another CSR
  23. Schedule an electrical appt
  24. Take a call from someone canceling their appt
  25. Wrong number
  26. Schedule plumbing check
  27. Talk to a customer with same name as CSR
  28. Robo Call
  29. Talk to a Lowe’s customer
  30. Be placed on hold by a customer