Say “OhGoodness”to acustomerSpoke tocustomerwho’s firstname startswith a “G”Take a callfromsomeonecancelingtheir apptRoboCallScheduleplumbingcheckTalk tosomeonewith adispatchnameBook a callfor asystem over10 yearsTake transferfrom anotherCSRScheduleplumbingsalesSell/RenewanymembershipBe placedon hold byacustomerScheduleHVACSalesCallerHangUpAsk acustomerabouttheir petCustomerreschedulingapptTransferto anotherCSRScheduleHVACtune upWrongnumberReturningcall todispatchReturningcall toSE/CASolicitorcallScheduleHVACdemandTake apaymentScheduleanelectricalapptTalk to aLowe’scustomerSchedule aplumbingdemand/cloggeddrainTalk to acustomerwith samename asCSRSay “Butwait there’smore” to acustomerSpoke to acustomerwho’s lastname startswith a “W”Schedule aninstall withdates fromdispatchSay “OhGoodness”to acustomerSpoke tocustomerwho’s firstname startswith a “G”Take a callfromsomeonecancelingtheir apptRoboCallScheduleplumbingcheckTalk tosomeonewith adispatchnameBook a callfor asystem over10 yearsTake transferfrom anotherCSRScheduleplumbingsalesSell/RenewanymembershipBe placedon hold byacustomerScheduleHVACSalesCallerHangUpAsk acustomerabouttheir petCustomerreschedulingapptTransferto anotherCSRScheduleHVACtune upWrongnumberReturningcall todispatchReturningcall toSE/CASolicitorcallScheduleHVACdemandTake apaymentScheduleanelectricalapptTalk to aLowe’scustomerSchedule aplumbingdemand/cloggeddrainTalk to acustomerwith samename asCSRSay “Butwait there’smore” to acustomerSpoke to acustomerwho’s lastname startswith a “W”Schedule aninstall withdates fromdispatch

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say “Oh Goodness” to a customer
  2. Spoke to customer who’s first name starts with a “G”
  3. Take a call from someone canceling their appt
  4. Robo Call
  5. Schedule plumbing check
  6. Talk to someone with a dispatch name
  7. Book a call for a system over 10 years
  8. Take transfer from another CSR
  9. Schedule plumbing sales
  10. Sell/Renew any membership
  11. Be placed on hold by a customer
  12. Schedule HVAC Sales
  13. Caller Hang Up
  14. Ask a customer about their pet
  15. Customer rescheduling appt
  16. Transfer to another CSR
  17. Schedule HVAC tune up
  18. Wrong number
  19. Returning call to dispatch
  20. Returning call to SE/CA
  21. Solicitor call
  22. Schedule HVAC demand
  23. Take a payment
  24. Schedule an electrical appt
  25. Talk to a Lowe’s customer
  26. Schedule a plumbing demand/clogged drain
  27. Talk to a customer with same name as CSR
  28. Say “But wait there’s more” to a customer
  29. Spoke to a customer who’s last name starts with a “W”
  30. Schedule an install with dates from dispatch