Take a callfromsomeonecancelingtheir apptScheduleHVACdemandTalk to acustomerwith samename asCSRSchedule aninstall withdates fromdispatchReturningcall todispatchWrongnumberScheduleanelectricalapptAsk acustomerabouttheir petScheduleHVACSalesBe placedon hold byacustomerSay “OhGoodness”to acustomerScheduleHVACtune upSchedule aplumbingdemand/cloggeddrainCallerHangUpTalk tosomeonewith adispatchnameTake apaymentTransferto anotherCSRRoboCallScheduleplumbingcheckBook a callfor asystem over10 yearsCustomerreschedulingapptSolicitorcallTake transferfrom anotherCSRSpoke tocustomerwho’s firstname startswith a “G”Sell/RenewanymembershipSay “Butwait there’smore” to acustomerReturningcall toSE/CATalk to aLowe’scustomerSpoke to acustomerwho’s lastname startswith a “W”ScheduleplumbingsalesTake a callfromsomeonecancelingtheir apptScheduleHVACdemandTalk to acustomerwith samename asCSRSchedule aninstall withdates fromdispatchReturningcall todispatchWrongnumberScheduleanelectricalapptAsk acustomerabouttheir petScheduleHVACSalesBe placedon hold byacustomerSay “OhGoodness”to acustomerScheduleHVACtune upSchedule aplumbingdemand/cloggeddrainCallerHangUpTalk tosomeonewith adispatchnameTake apaymentTransferto anotherCSRRoboCallScheduleplumbingcheckBook a callfor asystem over10 yearsCustomerreschedulingapptSolicitorcallTake transferfrom anotherCSRSpoke tocustomerwho’s firstname startswith a “G”Sell/RenewanymembershipSay “Butwait there’smore” to acustomerReturningcall toSE/CATalk to aLowe’scustomerSpoke to acustomerwho’s lastname startswith a “W”Scheduleplumbingsales

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a call from someone canceling their appt
  2. Schedule HVAC demand
  3. Talk to a customer with same name as CSR
  4. Schedule an install with dates from dispatch
  5. Returning call to dispatch
  6. Wrong number
  7. Schedule an electrical appt
  8. Ask a customer about their pet
  9. Schedule HVAC Sales
  10. Be placed on hold by a customer
  11. Say “Oh Goodness” to a customer
  12. Schedule HVAC tune up
  13. Schedule a plumbing demand/clogged drain
  14. Caller Hang Up
  15. Talk to someone with a dispatch name
  16. Take a payment
  17. Transfer to another CSR
  18. Robo Call
  19. Schedule plumbing check
  20. Book a call for a system over 10 years
  21. Customer rescheduling appt
  22. Solicitor call
  23. Take transfer from another CSR
  24. Spoke to customer who’s first name starts with a “G”
  25. Sell/Renew any membership
  26. Say “But wait there’s more” to a customer
  27. Returning call to SE/CA
  28. Talk to a Lowe’s customer
  29. Spoke to a customer who’s last name starts with a “W”
  30. Schedule plumbing sales