Be placedon hold byacustomerSchedule aninstall withdates fromdispatchTalk to aLowe’scustomerReturningcall todispatchScheduleHVACSalesBook a callfor asystem over10 yearsAsk acustomerabouttheir petTake apaymentScheduleplumbingcheckSell/RenewanymembershipSchedule aplumbingdemand/cloggeddrainRoboCallTalk tosomeonewith adispatchnameSpoke to acustomerwho’s lastname startswith a “W”Say “Butwait there’smore” to acustomerSpoke tocustomerwho’s firstname startswith a “G”Returningcall toSE/CATransferto anotherCSRTalk to acustomerwith samename asCSRScheduleHVACtune upScheduleanelectricalapptCallerHangUpTake transferfrom anotherCSRScheduleplumbingsalesWrongnumberCustomerreschedulingapptScheduleHVACdemandSay “OhGoodness”to acustomerSolicitorcallTake a callfromsomeonecancelingtheir apptBe placedon hold byacustomerSchedule aninstall withdates fromdispatchTalk to aLowe’scustomerReturningcall todispatchScheduleHVACSalesBook a callfor asystem over10 yearsAsk acustomerabouttheir petTake apaymentScheduleplumbingcheckSell/RenewanymembershipSchedule aplumbingdemand/cloggeddrainRoboCallTalk tosomeonewith adispatchnameSpoke to acustomerwho’s lastname startswith a “W”Say “Butwait there’smore” to acustomerSpoke tocustomerwho’s firstname startswith a “G”Returningcall toSE/CATransferto anotherCSRTalk to acustomerwith samename asCSRScheduleHVACtune upScheduleanelectricalapptCallerHangUpTake transferfrom anotherCSRScheduleplumbingsalesWrongnumberCustomerreschedulingapptScheduleHVACdemandSay “OhGoodness”to acustomerSolicitorcallTake a callfromsomeonecancelingtheir appt

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be placed on hold by a customer
  2. Schedule an install with dates from dispatch
  3. Talk to a Lowe’s customer
  4. Returning call to dispatch
  5. Schedule HVAC Sales
  6. Book a call for a system over 10 years
  7. Ask a customer about their pet
  8. Take a payment
  9. Schedule plumbing check
  10. Sell/Renew any membership
  11. Schedule a plumbing demand/clogged drain
  12. Robo Call
  13. Talk to someone with a dispatch name
  14. Spoke to a customer who’s last name starts with a “W”
  15. Say “But wait there’s more” to a customer
  16. Spoke to customer who’s first name starts with a “G”
  17. Returning call to SE/CA
  18. Transfer to another CSR
  19. Talk to a customer with same name as CSR
  20. Schedule HVAC tune up
  21. Schedule an electrical appt
  22. Caller Hang Up
  23. Take transfer from another CSR
  24. Schedule plumbing sales
  25. Wrong number
  26. Customer rescheduling appt
  27. Schedule HVAC demand
  28. Say “Oh Goodness” to a customer
  29. Solicitor call
  30. Take a call from someone canceling their appt