Talk to acustomerwith samename asCSRAsk acustomerabouttheir petScheduleHVACdemandWrongnumberTalk to aLowe’scustomerReturningcall todispatchSchedule aplumbingdemand/cloggeddrainCustomerreschedulingapptScheduleanelectricalapptSchedule aninstall withdates fromdispatchScheduleplumbingsalesSell/RenewanymembershipSpoke to acustomerwho’s lastname startswith a “W”CallerHangUpBook a callfor asystem over10 yearsSpoke tocustomerwho’s firstname startswith a “G”SolicitorcallSay “OhGoodness”to acustomerSay “Butwait there’smore” to acustomerTalk tosomeonewith adispatchnameBe placedon hold byacustomerScheduleHVACtune upTransferto anotherCSRTake transferfrom anotherCSRRoboCallTake a callfromsomeonecancelingtheir apptTake apaymentScheduleplumbingcheckScheduleHVACSalesReturningcall toSE/CATalk to acustomerwith samename asCSRAsk acustomerabouttheir petScheduleHVACdemandWrongnumberTalk to aLowe’scustomerReturningcall todispatchSchedule aplumbingdemand/cloggeddrainCustomerreschedulingapptScheduleanelectricalapptSchedule aninstall withdates fromdispatchScheduleplumbingsalesSell/RenewanymembershipSpoke to acustomerwho’s lastname startswith a “W”CallerHangUpBook a callfor asystem over10 yearsSpoke tocustomerwho’s firstname startswith a “G”SolicitorcallSay “OhGoodness”to acustomerSay “Butwait there’smore” to acustomerTalk tosomeonewith adispatchnameBe placedon hold byacustomerScheduleHVACtune upTransferto anotherCSRTake transferfrom anotherCSRRoboCallTake a callfromsomeonecancelingtheir apptTake apaymentScheduleplumbingcheckScheduleHVACSalesReturningcall toSE/CA

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to a customer with same name as CSR
  2. Ask a customer about their pet
  3. Schedule HVAC demand
  4. Wrong number
  5. Talk to a Lowe’s customer
  6. Returning call to dispatch
  7. Schedule a plumbing demand/clogged drain
  8. Customer rescheduling appt
  9. Schedule an electrical appt
  10. Schedule an install with dates from dispatch
  11. Schedule plumbing sales
  12. Sell/Renew any membership
  13. Spoke to a customer who’s last name starts with a “W”
  14. Caller Hang Up
  15. Book a call for a system over 10 years
  16. Spoke to customer who’s first name starts with a “G”
  17. Solicitor call
  18. Say “Oh Goodness” to a customer
  19. Say “But wait there’s more” to a customer
  20. Talk to someone with a dispatch name
  21. Be placed on hold by a customer
  22. Schedule HVAC tune up
  23. Transfer to another CSR
  24. Take transfer from another CSR
  25. Robo Call
  26. Take a call from someone canceling their appt
  27. Take a payment
  28. Schedule plumbing check
  29. Schedule HVAC Sales
  30. Returning call to SE/CA