Talk to acustomerwith samename asCSRSchedule aninstall withdates fromdispatchScheduleanelectricalapptTake a callfromsomeonecancelingtheir apptBe placedon hold byacustomerScheduleHVACSalesCustomerreschedulingapptSpoke to acustomerwho’s lastname startswith a “W”Ask acustomerabouttheir petRoboCallSell/RenewanymembershipWrongnumberSay “OhGoodness”to acustomerTalk tosomeonewith adispatchnameSay “Butwait there’smore” to acustomerSpoke tocustomerwho’s firstname startswith a “G”Returningcall todispatchTalk to aLowe’scustomerScheduleplumbingsalesSolicitorcallReturningcall toSE/CABook a callfor asystem over10 yearsTake transferfrom anotherCSRSchedule aplumbingdemand/cloggeddrainTake apaymentScheduleHVACtune upScheduleHVACdemandTransferto anotherCSRCallerHangUpScheduleplumbingcheckTalk to acustomerwith samename asCSRSchedule aninstall withdates fromdispatchScheduleanelectricalapptTake a callfromsomeonecancelingtheir apptBe placedon hold byacustomerScheduleHVACSalesCustomerreschedulingapptSpoke to acustomerwho’s lastname startswith a “W”Ask acustomerabouttheir petRoboCallSell/RenewanymembershipWrongnumberSay “OhGoodness”to acustomerTalk tosomeonewith adispatchnameSay “Butwait there’smore” to acustomerSpoke tocustomerwho’s firstname startswith a “G”Returningcall todispatchTalk to aLowe’scustomerScheduleplumbingsalesSolicitorcallReturningcall toSE/CABook a callfor asystem over10 yearsTake transferfrom anotherCSRSchedule aplumbingdemand/cloggeddrainTake apaymentScheduleHVACtune upScheduleHVACdemandTransferto anotherCSRCallerHangUpScheduleplumbingcheck

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to a customer with same name as CSR
  2. Schedule an install with dates from dispatch
  3. Schedule an electrical appt
  4. Take a call from someone canceling their appt
  5. Be placed on hold by a customer
  6. Schedule HVAC Sales
  7. Customer rescheduling appt
  8. Spoke to a customer who’s last name starts with a “W”
  9. Ask a customer about their pet
  10. Robo Call
  11. Sell/Renew any membership
  12. Wrong number
  13. Say “Oh Goodness” to a customer
  14. Talk to someone with a dispatch name
  15. Say “But wait there’s more” to a customer
  16. Spoke to customer who’s first name starts with a “G”
  17. Returning call to dispatch
  18. Talk to a Lowe’s customer
  19. Schedule plumbing sales
  20. Solicitor call
  21. Returning call to SE/CA
  22. Book a call for a system over 10 years
  23. Take transfer from another CSR
  24. Schedule a plumbing demand/clogged drain
  25. Take a payment
  26. Schedule HVAC tune up
  27. Schedule HVAC demand
  28. Transfer to another CSR
  29. Caller Hang Up
  30. Schedule plumbing check