Schedule aplumbingdemand/cloggeddrainWrongnumberSolicitorcallBe placedon hold byacustomerTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)RoboCallTalk to acustomerwith samename asCSRSell/RenewanymembershipBook a callfor asystem over10 yearsSchedule aninstall withdates fromdispatchReturningcall todispatchScheduleHVACdemandCustomerreschedulingapptTransferto anotherCSRReturningcall toSE/CAScheduleplumbingcheckScheduleanyelectricalapptAsk acustomerabouttheir petCallerHangUpTake transferfrom anotherCSRScheduleplumbingsalesScheduleHVACtune upTalk tosomeonewith samename asdispatcherSay “OhGoodness”to acustomerTake apaymentScheduleHVACSalesSay “Butwait there’smore” to acustomerSchedule aplumbingdemand/cloggeddrainWrongnumberSolicitorcallBe placedon hold byacustomerTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)RoboCallTalk to acustomerwith samename asCSRSell/RenewanymembershipBook a callfor asystem over10 yearsSchedule aninstall withdates fromdispatchReturningcall todispatchScheduleHVACdemandCustomerreschedulingapptTransferto anotherCSRReturningcall toSE/CAScheduleplumbingcheckScheduleanyelectricalapptAsk acustomerabouttheir petCallerHangUpTake transferfrom anotherCSRScheduleplumbingsalesScheduleHVACtune upTalk tosomeonewith samename asdispatcherSay “OhGoodness”to acustomerTake apaymentScheduleHVACSalesSay “Butwait there’smore” to acustomer

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule a plumbing demand/clogged drain
  2. Wrong number
  3. Solicitor call
  4. Be placed on hold by a customer
  5. Take a call from someone canceling their appt (save the call pick another spot for free)
  6. Robo Call
  7. Talk to a customer with same name as CSR
  8. Sell/Renew any membership
  9. Book a call for a system over 10 years
  10. Schedule an install with dates from dispatch
  11. Returning call to dispatch
  12. Schedule HVAC demand
  13. Customer rescheduling appt
  14. Transfer to another CSR
  15. Returning call to SE/CA
  16. Schedule plumbing check
  17. Schedule any electrical appt
  18. Ask a customer about their pet
  19. Caller Hang Up
  20. Take transfer from another CSR
  21. Schedule plumbing sales
  22. Schedule HVAC tune up
  23. Talk to someone with same name as dispatcher
  24. Say “Oh Goodness” to a customer
  25. Take a payment
  26. Schedule HVAC Sales
  27. Say “But wait there’s more” to a customer