(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Schedule any electrical appt
Sell/Renew any membership
Schedule HVAC demand
Schedule plumbing check
Schedule HVAC tune up
Take a payment
Book a call for a system over 10 years
Say “But wait there’s more” to a customer
Schedule an install with dates from dispatch
Robo Call
Ask a customer about their pet
Say “Oh Goodness” to a customer
Transfer to another CSR
Take transfer from another CSR
Returning call to SE/CA
Wrong number
Returning call to dispatch
Be placed on hold by a customer
Talk to a customer with same name as CSR
Schedule a plumbing demand/clogged drain
Schedule HVAC Sales
Talk to someone with same name as dispatcher
Caller Hang Up
Customer rescheduling appt
Solicitor call
Schedule plumbing sales
Take a call from someone canceling their appt (save the call pick another spot for free)