Take transferfrom anotherCSRBook a callfor asystem over10 yearsTransferto anotherCSRScheduleHVACdemandSay “OhGoodness”to acustomerBe placedon hold byacustomerCallerHangUpScheduleHVACtune upRoboCallTake apaymentScheduleanyelectricalapptWrongnumberAsk acustomerabouttheir petScheduleplumbingsalesSchedule aninstall withdates fromdispatchScheduleplumbingcheckCustomerreschedulingapptScheduleHVACSalesSchedule aplumbingdemand/cloggeddrainReturningcall todispatchTalk to acustomerwith samename asCSRSay “Butwait there’smore” to acustomerReturningcall toSE/CASolicitorcallTalk tosomeonewith samename asdispatcherTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)Sell/RenewanymembershipTake transferfrom anotherCSRBook a callfor asystem over10 yearsTransferto anotherCSRScheduleHVACdemandSay “OhGoodness”to acustomerBe placedon hold byacustomerCallerHangUpScheduleHVACtune upRoboCallTake apaymentScheduleanyelectricalapptWrongnumberAsk acustomerabouttheir petScheduleplumbingsalesSchedule aninstall withdates fromdispatchScheduleplumbingcheckCustomerreschedulingapptScheduleHVACSalesSchedule aplumbingdemand/cloggeddrainReturningcall todispatchTalk to acustomerwith samename asCSRSay “Butwait there’smore” to acustomerReturningcall toSE/CASolicitorcallTalk tosomeonewith samename asdispatcherTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)Sell/Renewanymembership

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take transfer from another CSR
  2. Book a call for a system over 10 years
  3. Transfer to another CSR
  4. Schedule HVAC demand
  5. Say “Oh Goodness” to a customer
  6. Be placed on hold by a customer
  7. Caller Hang Up
  8. Schedule HVAC tune up
  9. Robo Call
  10. Take a payment
  11. Schedule any electrical appt
  12. Wrong number
  13. Ask a customer about their pet
  14. Schedule plumbing sales
  15. Schedule an install with dates from dispatch
  16. Schedule plumbing check
  17. Customer rescheduling appt
  18. Schedule HVAC Sales
  19. Schedule a plumbing demand/clogged drain
  20. Returning call to dispatch
  21. Talk to a customer with same name as CSR
  22. Say “But wait there’s more” to a customer
  23. Returning call to SE/CA
  24. Solicitor call
  25. Talk to someone with same name as dispatcher
  26. Take a call from someone canceling their appt (save the call pick another spot for free)
  27. Sell/Renew any membership