(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Take transfer from another CSR
Book a call for a system over 10 years
Transfer to another CSR
Schedule HVAC demand
Say “Oh Goodness” to a customer
Be placed on hold by a customer
Caller Hang Up
Schedule HVAC tune up
Robo Call
Take a payment
Schedule any electrical appt
Wrong number
Ask a customer about their pet
Schedule plumbing sales
Schedule an install with dates from dispatch
Schedule plumbing check
Customer rescheduling appt
Schedule HVAC Sales
Schedule a plumbing demand/clogged drain
Returning call to dispatch
Talk to a customer with same name as CSR
Say “But wait there’s more” to a customer
Returning call to SE/CA
Solicitor call
Talk to someone with same name as dispatcher
Take a call from someone canceling their appt (save the call pick another spot for free)