Say “Butwait there’smore” to acustomerScheduleplumbingcheckWrongnumberSchedule aninstall withdates fromdispatchTake apaymentCallerHangUpSell/RenewanymembershipSolicitorcallTalk tosomeonewith samename asdispatcherAsk acustomerabouttheir petTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)ScheduleHVACtune upSchedule aplumbingdemand/cloggeddrainTake transferfrom anotherCSRReturningcall todispatchBe placedon hold byacustomerCustomerreschedulingapptScheduleanyelectricalapptScheduleplumbingsalesRoboCallReturningcall toSE/CATransferto anotherCSRSay “OhGoodness”to acustomerScheduleHVACSalesScheduleHVACdemandBook a callfor asystem over10 yearsTalk to acustomerwith samename asCSRSay “Butwait there’smore” to acustomerScheduleplumbingcheckWrongnumberSchedule aninstall withdates fromdispatchTake apaymentCallerHangUpSell/RenewanymembershipSolicitorcallTalk tosomeonewith samename asdispatcherAsk acustomerabouttheir petTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)ScheduleHVACtune upSchedule aplumbingdemand/cloggeddrainTake transferfrom anotherCSRReturningcall todispatchBe placedon hold byacustomerCustomerreschedulingapptScheduleanyelectricalapptScheduleplumbingsalesRoboCallReturningcall toSE/CATransferto anotherCSRSay “OhGoodness”to acustomerScheduleHVACSalesScheduleHVACdemandBook a callfor asystem over10 yearsTalk to acustomerwith samename asCSR

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say “But wait there’s more” to a customer
  2. Schedule plumbing check
  3. Wrong number
  4. Schedule an install with dates from dispatch
  5. Take a payment
  6. Caller Hang Up
  7. Sell/Renew any membership
  8. Solicitor call
  9. Talk to someone with same name as dispatcher
  10. Ask a customer about their pet
  11. Take a call from someone canceling their appt (save the call pick another spot for free)
  12. Schedule HVAC tune up
  13. Schedule a plumbing demand/clogged drain
  14. Take transfer from another CSR
  15. Returning call to dispatch
  16. Be placed on hold by a customer
  17. Customer rescheduling appt
  18. Schedule any electrical appt
  19. Schedule plumbing sales
  20. Robo Call
  21. Returning call to SE/CA
  22. Transfer to another CSR
  23. Say “Oh Goodness” to a customer
  24. Schedule HVAC Sales
  25. Schedule HVAC demand
  26. Book a call for a system over 10 years
  27. Talk to a customer with same name as CSR