(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
Returning call to SE/CA
Schedule plumbing sales
Caller Hang Up
Robo Call
Book a call for a system over 10 years
Schedule an install with dates from dispatch
Talk to someone with same name as dispatcher
Schedule HVAC demand
Schedule HVAC Sales
Be placed on hold by a customer
Schedule a plumbing demand/clogged drain
Transfer to another CSR
Wrong number
Schedule HVAC tune up
Ask a customer about their pet
Say “But wait there’s more” to a customer
Solicitor call
Talk to a customer with same name as CSR
Say “Oh Goodness” to a customer
Sell/Renew any membership
Returning call to dispatch
Take a call from someone canceling their appt (save the call pick another spot for free)
