Say “OhGoodness”to acustomerBe placedon hold byacustomerAsk acustomerabouttheir petTransferto anotherCSRSell/RenewanymembershipTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)Talk tosomeonewith samename asdispatcherSchedule aninstall withdates fromdispatchSchedule aplumbingdemand/cloggeddrainTake transferfrom anotherCSRCustomerreschedulingapptScheduleplumbingsalesScheduleanyelectricalapptBook a callfor asystem over10 yearsSolicitorcallScheduleHVACtune upCallerHangUpWrongnumberTake apaymentReturningcall todispatchScheduleHVACdemandReturningcall toSE/CASay “Butwait there’smore” to acustomerRoboCallTalk to acustomerwith samename asCSRScheduleplumbingcheckScheduleHVACSalesSay “OhGoodness”to acustomerBe placedon hold byacustomerAsk acustomerabouttheir petTransferto anotherCSRSell/RenewanymembershipTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)Talk tosomeonewith samename asdispatcherSchedule aninstall withdates fromdispatchSchedule aplumbingdemand/cloggeddrainTake transferfrom anotherCSRCustomerreschedulingapptScheduleplumbingsalesScheduleanyelectricalapptBook a callfor asystem over10 yearsSolicitorcallScheduleHVACtune upCallerHangUpWrongnumberTake apaymentReturningcall todispatchScheduleHVACdemandReturningcall toSE/CASay “Butwait there’smore” to acustomerRoboCallTalk to acustomerwith samename asCSRScheduleplumbingcheckScheduleHVACSales

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say “Oh Goodness” to a customer
  2. Be placed on hold by a customer
  3. Ask a customer about their pet
  4. Transfer to another CSR
  5. Sell/Renew any membership
  6. Take a call from someone canceling their appt (save the call pick another spot for free)
  7. Talk to someone with same name as dispatcher
  8. Schedule an install with dates from dispatch
  9. Schedule a plumbing demand/clogged drain
  10. Take transfer from another CSR
  11. Customer rescheduling appt
  12. Schedule plumbing sales
  13. Schedule any electrical appt
  14. Book a call for a system over 10 years
  15. Solicitor call
  16. Schedule HVAC tune up
  17. Caller Hang Up
  18. Wrong number
  19. Take a payment
  20. Returning call to dispatch
  21. Schedule HVAC demand
  22. Returning call to SE/CA
  23. Say “But wait there’s more” to a customer
  24. Robo Call
  25. Talk to a customer with same name as CSR
  26. Schedule plumbing check
  27. Schedule HVAC Sales