CustomerreschedulingapptSolicitorcallWrongnumberTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)Returningcall toSE/CASchedule aninstall withdates fromdispatchTalk to acustomerwith samename asCSRAsk acustomerabouttheir petTake transferfrom anotherCSRSay “Butwait there’smore” to acustomerSell/RenewanymembershipScheduleHVACdemandScheduleanyelectricalapptBe placedon hold byacustomerReturningcall todispatchCallerHangUpTake apaymentTransferto anotherCSRScheduleHVACtune upScheduleplumbingcheckScheduleplumbingsalesScheduleHVACSalesRoboCallTalk tosomeonewith samename asdispatcherBook a callfor asystem over10 yearsSchedule aplumbingdemand/cloggeddrainSay “OhGoodness”to acustomerCustomerreschedulingapptSolicitorcallWrongnumberTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)Returningcall toSE/CASchedule aninstall withdates fromdispatchTalk to acustomerwith samename asCSRAsk acustomerabouttheir petTake transferfrom anotherCSRSay “Butwait there’smore” to acustomerSell/RenewanymembershipScheduleHVACdemandScheduleanyelectricalapptBe placedon hold byacustomerReturningcall todispatchCallerHangUpTake apaymentTransferto anotherCSRScheduleHVACtune upScheduleplumbingcheckScheduleplumbingsalesScheduleHVACSalesRoboCallTalk tosomeonewith samename asdispatcherBook a callfor asystem over10 yearsSchedule aplumbingdemand/cloggeddrainSay “OhGoodness”to acustomer

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer rescheduling appt
  2. Solicitor call
  3. Wrong number
  4. Take a call from someone canceling their appt (save the call pick another spot for free)
  5. Returning call to SE/CA
  6. Schedule an install with dates from dispatch
  7. Talk to a customer with same name as CSR
  8. Ask a customer about their pet
  9. Take transfer from another CSR
  10. Say “But wait there’s more” to a customer
  11. Sell/Renew any membership
  12. Schedule HVAC demand
  13. Schedule any electrical appt
  14. Be placed on hold by a customer
  15. Returning call to dispatch
  16. Caller Hang Up
  17. Take a payment
  18. Transfer to another CSR
  19. Schedule HVAC tune up
  20. Schedule plumbing check
  21. Schedule plumbing sales
  22. Schedule HVAC Sales
  23. Robo Call
  24. Talk to someone with same name as dispatcher
  25. Book a call for a system over 10 years
  26. Schedule a plumbing demand/clogged drain
  27. Say “Oh Goodness” to a customer