Ask acustomerabouttheir petSolicitorcallSay “Butwait there’smore” to acustomerScheduleHVACdemandSell/RenewanymembershipCustomerreschedulingapptRoboCallBe placedon hold byacustomerScheduleHVACSalesTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)Take apaymentSchedule aplumbingdemand/cloggeddrainWrongnumberSchedule aninstall withdates fromdispatchScheduleHVACtune upTake transferfrom anotherCSRTalk tosomeonewith samename asdispatcherTransferto anotherCSRTalk to acustomerwith samename asCSRReturningcall todispatchSay “OhGoodness”to acustomerReturningcall toSE/CACallerHangUpScheduleanyelectricalapptBook a callfor asystem over10 yearsScheduleplumbingcheckScheduleplumbingsalesAsk acustomerabouttheir petSolicitorcallSay “Butwait there’smore” to acustomerScheduleHVACdemandSell/RenewanymembershipCustomerreschedulingapptRoboCallBe placedon hold byacustomerScheduleHVACSalesTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)Take apaymentSchedule aplumbingdemand/cloggeddrainWrongnumberSchedule aninstall withdates fromdispatchScheduleHVACtune upTake transferfrom anotherCSRTalk tosomeonewith samename asdispatcherTransferto anotherCSRTalk to acustomerwith samename asCSRReturningcall todispatchSay “OhGoodness”to acustomerReturningcall toSE/CACallerHangUpScheduleanyelectricalapptBook a callfor asystem over10 yearsScheduleplumbingcheckScheduleplumbingsales

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask a customer about their pet
  2. Solicitor call
  3. Say “But wait there’s more” to a customer
  4. Schedule HVAC demand
  5. Sell/Renew any membership
  6. Customer rescheduling appt
  7. Robo Call
  8. Be placed on hold by a customer
  9. Schedule HVAC Sales
  10. Take a call from someone canceling their appt (save the call pick another spot for free)
  11. Take a payment
  12. Schedule a plumbing demand/clogged drain
  13. Wrong number
  14. Schedule an install with dates from dispatch
  15. Schedule HVAC tune up
  16. Take transfer from another CSR
  17. Talk to someone with same name as dispatcher
  18. Transfer to another CSR
  19. Talk to a customer with same name as CSR
  20. Returning call to dispatch
  21. Say “Oh Goodness” to a customer
  22. Returning call to SE/CA
  23. Caller Hang Up
  24. Schedule any electrical appt
  25. Book a call for a system over 10 years
  26. Schedule plumbing check
  27. Schedule plumbing sales