SolicitorcallTalk tosomeonewith samename asdispatcherReturningcall toSE/CATake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)Take transferfrom anotherCSRReturningcall todispatchScheduleanyelectricalapptTake apaymentScheduleplumbingcheckTalk to acustomerwith samename asCSRBe placedon hold byacustomerCallerHangUpSell/RenewanymembershipBook a callfor asystem over10 yearsSay “Butwait there’smore” to acustomerWrongnumberRoboCallAsk acustomerabouttheir petScheduleplumbingsalesScheduleHVACtune upScheduleHVACSalesScheduleHVACdemandTransferto anotherCSRSay “OhGoodness”to acustomerCustomerreschedulingapptSchedule aninstall withdates fromdispatchSchedule aplumbingdemand/cloggeddrainSolicitorcallTalk tosomeonewith samename asdispatcherReturningcall toSE/CATake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)Take transferfrom anotherCSRReturningcall todispatchScheduleanyelectricalapptTake apaymentScheduleplumbingcheckTalk to acustomerwith samename asCSRBe placedon hold byacustomerCallerHangUpSell/RenewanymembershipBook a callfor asystem over10 yearsSay “Butwait there’smore” to acustomerWrongnumberRoboCallAsk acustomerabouttheir petScheduleplumbingsalesScheduleHVACtune upScheduleHVACSalesScheduleHVACdemandTransferto anotherCSRSay “OhGoodness”to acustomerCustomerreschedulingapptSchedule aninstall withdates fromdispatchSchedule aplumbingdemand/cloggeddrain

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Solicitor call
  2. Talk to someone with same name as dispatcher
  3. Returning call to SE/CA
  4. Take a call from someone canceling their appt (save the call pick another spot for free)
  5. Take transfer from another CSR
  6. Returning call to dispatch
  7. Schedule any electrical appt
  8. Take a payment
  9. Schedule plumbing check
  10. Talk to a customer with same name as CSR
  11. Be placed on hold by a customer
  12. Caller Hang Up
  13. Sell/Renew any membership
  14. Book a call for a system over 10 years
  15. Say “But wait there’s more” to a customer
  16. Wrong number
  17. Robo Call
  18. Ask a customer about their pet
  19. Schedule plumbing sales
  20. Schedule HVAC tune up
  21. Schedule HVAC Sales
  22. Schedule HVAC demand
  23. Transfer to another CSR
  24. Say “Oh Goodness” to a customer
  25. Customer rescheduling appt
  26. Schedule an install with dates from dispatch
  27. Schedule a plumbing demand/clogged drain