Take a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)SolicitorcallBook a callfor asystem over10 yearsCallerHangUpSchedule aninstall withdates fromdispatchSay “OhGoodness”to acustomerBe placedon hold byacustomerSay “Butwait there’smore” to acustomerScheduleplumbingcheckTalk tosomeonewith samename asdispatcherScheduleanyelectricalapptScheduleHVACSalesWrongnumberTake apaymentSchedule aplumbingdemand/cloggeddrainAsk acustomerabouttheir petSell/RenewanymembershipTransferto anotherCSRReturningcall toSE/CATake transferfrom anotherCSRCustomerreschedulingapptTalk to acustomerwith samename asCSRScheduleHVACdemandScheduleHVACtune upScheduleplumbingsalesRoboCallReturningcall todispatchTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)SolicitorcallBook a callfor asystem over10 yearsCallerHangUpSchedule aninstall withdates fromdispatchSay “OhGoodness”to acustomerBe placedon hold byacustomerSay “Butwait there’smore” to acustomerScheduleplumbingcheckTalk tosomeonewith samename asdispatcherScheduleanyelectricalapptScheduleHVACSalesWrongnumberTake apaymentSchedule aplumbingdemand/cloggeddrainAsk acustomerabouttheir petSell/RenewanymembershipTransferto anotherCSRReturningcall toSE/CATake transferfrom anotherCSRCustomerreschedulingapptTalk to acustomerwith samename asCSRScheduleHVACdemandScheduleHVACtune upScheduleplumbingsalesRoboCallReturningcall todispatch

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a call from someone canceling their appt (save the call pick another spot for free)
  2. Solicitor call
  3. Book a call for a system over 10 years
  4. Caller Hang Up
  5. Schedule an install with dates from dispatch
  6. Say “Oh Goodness” to a customer
  7. Be placed on hold by a customer
  8. Say “But wait there’s more” to a customer
  9. Schedule plumbing check
  10. Talk to someone with same name as dispatcher
  11. Schedule any electrical appt
  12. Schedule HVAC Sales
  13. Wrong number
  14. Take a payment
  15. Schedule a plumbing demand/clogged drain
  16. Ask a customer about their pet
  17. Sell/Renew any membership
  18. Transfer to another CSR
  19. Returning call to SE/CA
  20. Take transfer from another CSR
  21. Customer rescheduling appt
  22. Talk to a customer with same name as CSR
  23. Schedule HVAC demand
  24. Schedule HVAC tune up
  25. Schedule plumbing sales
  26. Robo Call
  27. Returning call to dispatch