Sell/RenewanymembershipTalk to acustomerwith samename asCSRTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)ScheduleHVACSalesRoboCallBe placedon hold byacustomerTransferto anotherCSRScheduleHVACtune upTalk tosomeonewith samename asdispatcherReturningcall todispatchTake apaymentTake transferfrom anotherCSRSay “OhGoodness”to acustomerScheduleplumbingcheckSchedule aninstall withdates fromdispatchSolicitorcallBook a callfor asystem over10 yearsCustomerreschedulingapptSchedule aplumbingdemand/cloggeddrainAsk acustomerabouttheir petScheduleplumbingsalesScheduleanyelectricalapptWrongnumberReturningcall toSE/CAScheduleHVACdemandCallerHangUpSay “Butwait there’smore” to acustomerSell/RenewanymembershipTalk to acustomerwith samename asCSRTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)ScheduleHVACSalesRoboCallBe placedon hold byacustomerTransferto anotherCSRScheduleHVACtune upTalk tosomeonewith samename asdispatcherReturningcall todispatchTake apaymentTake transferfrom anotherCSRSay “OhGoodness”to acustomerScheduleplumbingcheckSchedule aninstall withdates fromdispatchSolicitorcallBook a callfor asystem over10 yearsCustomerreschedulingapptSchedule aplumbingdemand/cloggeddrainAsk acustomerabouttheir petScheduleplumbingsalesScheduleanyelectricalapptWrongnumberReturningcall toSE/CAScheduleHVACdemandCallerHangUpSay “Butwait there’smore” to acustomer

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sell/Renew any membership
  2. Talk to a customer with same name as CSR
  3. Take a call from someone canceling their appt (save the call pick another spot for free)
  4. Schedule HVAC Sales
  5. Robo Call
  6. Be placed on hold by a customer
  7. Transfer to another CSR
  8. Schedule HVAC tune up
  9. Talk to someone with same name as dispatcher
  10. Returning call to dispatch
  11. Take a payment
  12. Take transfer from another CSR
  13. Say “Oh Goodness” to a customer
  14. Schedule plumbing check
  15. Schedule an install with dates from dispatch
  16. Solicitor call
  17. Book a call for a system over 10 years
  18. Customer rescheduling appt
  19. Schedule a plumbing demand/clogged drain
  20. Ask a customer about their pet
  21. Schedule plumbing sales
  22. Schedule any electrical appt
  23. Wrong number
  24. Returning call to SE/CA
  25. Schedule HVAC demand
  26. Caller Hang Up
  27. Say “But wait there’s more” to a customer