Schedule aplumbingdemand/cloggeddrainTalk to acustomerwith samename asCSRScheduleHVACSalesTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)Take transferfrom anotherCSRBook a callfor asystem over10 yearsReturningcall toSE/CASchedule aninstall withdates fromdispatchBe placedon hold byacustomerSolicitorcallScheduleplumbingcheckCustomerreschedulingapptTalk tosomeonewith samename asdispatcherSell/RenewanymembershipScheduleHVACdemandTransferto anotherCSRScheduleplumbingsalesReturningcall todispatchScheduleanyelectricalapptScheduleHVACtune upTake apaymentRoboCallAsk acustomerabouttheir petSay “OhGoodness”to acustomerSay “Butwait there’smore” to acustomerCallerHangUpWrongnumberSchedule aplumbingdemand/cloggeddrainTalk to acustomerwith samename asCSRScheduleHVACSalesTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)Take transferfrom anotherCSRBook a callfor asystem over10 yearsReturningcall toSE/CASchedule aninstall withdates fromdispatchBe placedon hold byacustomerSolicitorcallScheduleplumbingcheckCustomerreschedulingapptTalk tosomeonewith samename asdispatcherSell/RenewanymembershipScheduleHVACdemandTransferto anotherCSRScheduleplumbingsalesReturningcall todispatchScheduleanyelectricalapptScheduleHVACtune upTake apaymentRoboCallAsk acustomerabouttheir petSay “OhGoodness”to acustomerSay “Butwait there’smore” to acustomerCallerHangUpWrongnumber

Holiday Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule a plumbing demand/clogged drain
  2. Talk to a customer with same name as CSR
  3. Schedule HVAC Sales
  4. Take a call from someone canceling their appt (save the call pick another spot for free)
  5. Take transfer from another CSR
  6. Book a call for a system over 10 years
  7. Returning call to SE/CA
  8. Schedule an install with dates from dispatch
  9. Be placed on hold by a customer
  10. Solicitor call
  11. Schedule plumbing check
  12. Customer rescheduling appt
  13. Talk to someone with same name as dispatcher
  14. Sell/Renew any membership
  15. Schedule HVAC demand
  16. Transfer to another CSR
  17. Schedule plumbing sales
  18. Returning call to dispatch
  19. Schedule any electrical appt
  20. Schedule HVAC tune up
  21. Take a payment
  22. Robo Call
  23. Ask a customer about their pet
  24. Say “Oh Goodness” to a customer
  25. Say “But wait there’s more” to a customer
  26. Caller Hang Up
  27. Wrong number