(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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AM advised to submit a mentor session
"Quick question…"
Doesn’t say Thank You
"Apologies for any confusion"
No-one grabs a chat 5+ minutes
Someone re-opens a prior chat
Someone manually added to Chat Space
Someone uses a shortcut like FYI; LMK or TY
AM profile picture is of their Pet or Animal
"I can take a look"
"What am I doing wrong?"
Time sensitive request "ASAP" or "Urgent"
AM adds additional info to their own thread before a TSR has grabbed it
"Oops wrong chat"
Chat gets skipped
Chat about a tech outage or glitch
Time off Accrual Question
AM status is "Out of Office"
Screenshot Shared for Clarity
Smiley Face Emoji is used
A joke about needing more coffee (or tea)
"Can you exit the account?"
Message is Deleted
TSR asks for clarification on a mentor chat in TSR Team Chat
Brings in the wrong person with @
20 minutes lapses between incoming chats
"Let me ask the client"
AM answers their own question
"Client is upset"
"What have you searched in KCS"
Replies outside the Thread
An important announcement in the General Space
Someone reacts with a laughing emoji
AM advised to submit a project
Message written entirely in lowercase
"Ask in the other mentor Chat"
"Resolved in separate IM"
"Known issue"
Missing Client ID
Wrong Client ID given
Someone Copy-Pastes message from another chat
A reference about how busy the week/month has been
Billing Inquiry
Message with a lot of exclamation points !!!
3 or more chats come in at once
Someone uses Thinking emoji
TSR praises an AM
TSR sends a KCS link; adds "this should help"
Wave reaction instead of saying hi
Message with "…"
TSR takes multiple chats in a row
Single emoji as a response (not as a reaction)
AM status is "Busy"
Unresponsive
Message is Edited
AM advised to submit Support ticket
"I have a general question"
AM doesn’t have a profile picture
3 or more people join the space at the same time
"Is there anything else I can help you with?'
"Have a great day!"
AM comes back to chat for more info about a prior chat (same day)
