Mentor Chat Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "Apologies for any confusion"
2. Someone manually added to Chat Space
3. Question about Reports
4. "What am I doing wrong?"
5. Chat gets skipped
6. Someone re-opens a prior chat
7. "I have a general question"
8. Message is Edited
9. Someone uses Thinking emoji
10. AM status is "Out of Office"
11. "Quick question…"
12. Smiley Face Emoji is used
13. AM adds additional info to their own thread before a TSR has grabbed it
14. Import Fails
15. TSR asks for clarification on a mentor chat in TSR Team Chat
16. No-one grabs a chat 5+ minutes
17. "Can you exit the account?"
18. AM advised to submit Support ticket
19. "Have a great day!"
20. Message is Deleted
21. TSR takes multiple chats in a row
22. Brings in the wrong person with @
23. "I can take a look"
24. TSR sends a KCS link; adds "this should help"
25. Missing Client ID
26. A joke about needing more coffee (or tea)
27. AM gets a phone call
28. Wave reaction instead of saying hi
29. "Ask in the other mentor Chat"
30. "Known issue"
31. Someone reacts with a laughing emoji
32. User Login Issue
33. "Thank you in Advance (TIA)"
34. "Is there anything else I can help you with?'
35. Multiple TSRs reply to same chat at same time
36. AM advised to submit a mentor session
37. "Let me ask the client"
38. AM comes back to chat for more info about a prior chat (same day)
39. Someone reacts with a thumbs up emoji
40. "What have you searched in KCS"
41. An important announcement in the General Space
42. Someone misspells someone's name in a reply
43. Sends a GIF
44. Single emoji as a response (not as a reaction)
45. "Resolved in separate IM"
46. Time off Accrual Question
47. Replies outside the Thread
48. Wrong Client ID given
49. A reference about how busy the week/month has been
50. "I wasn’t sure which chat to go to"
51. Time sensitive request "ASAP" or "Urgent"
52. AM doesn’t have a profile picture
53. AM answers their own question
54. TSR praises an AM
55. "Oops wrong chat"
56. AM has 2 or more emojis attached to name
57. 3 or more people join the space at the same time
58. 3 or more chats come in at once
59. "Client is upset"
60. AM advised to submit a project
61. Someone Copy-Pastes message from another chat
62. Screenshot Shared for Clarity
63. Chat about a tech outage or glitch
64. Message with "…"
65. Message with a lot of exclamation points !!!
66. Billing Inquiry
67. AM profile picture is of their Pet or Animal
68. Someone uses a Paychex Acronym
69. Doesn’t say Thank You
70. AM status is "Busy"
71. Unresponsive
72. 20 minutes lapses between incoming chats
73. A holiday-specific emoji is used
74. Message written entirely in lowercase
75. Someone uses a shortcut like FYI; LMK or TY