(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Ask in the other mentor Chat"
AM status is "Busy"
No-one grabs a chat 5+ minutes
Screenshot Shared for Clarity
Someone uses Thinking emoji
Message written entirely in lowercase
AM advised to submit a project
"Thank you in Advance (TIA)"
"Oops wrong chat"
"Can you exit the account?"
An important announcement in the General Space
AM answers their own question
"I can take a look"
Someone misspells someone's name in a reply
Someone manually added to Chat Space
Someone re-opens a prior chat
Chat about a tech outage or glitch
A reference about how busy the week/month has been
Sends a GIF
AM advised to submit Support ticket
20 minutes lapses between incoming chats
TSR takes multiple chats in a row
AM status is "Out of Office"
Chat gets skipped
Time sensitive request "ASAP" or "Urgent"
AM doesn’t have a profile picture
"Is there anything else I can help you with?'
A joke about needing more coffee (or tea)
AM advised to submit a mentor session
Someone reacts with a thumbs up emoji
Someone uses a Paychex Acronym
TSR asks for clarification on a mentor chat in TSR Team Chat
Someone uses a shortcut like FYI; LMK or TY
Unresponsive
AM gets a phone call
Question about Reports
"Have a great day!"
"Known issue"
3 or more chats come in at once
TSR praises an AM
Someone Copy-Pastes message from another chat
Message with "…"
Replies outside the Thread
Smiley Face Emoji is used
Billing Inquiry
"Apologies for any confusion"
"I have a general question"
"Client is upset"
Doesn’t say Thank You
Wrong Client ID given
"What have you searched in KCS"
AM comes back to chat for more info about a prior chat (same day)
Time off Accrual Question
A holiday-specific emoji is used
TSR sends a KCS link; adds "this should help"
Single emoji as a response (not as a reaction)
Message is Edited
"What am I doing wrong?"
Someone reacts with a laughing emoji
Message with a lot of exclamation points !!!
AM adds additional info to their own thread before a TSR has grabbed it
