(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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TSR takes multiple chats in a row
Someone uses a shortcut like FYI; LMK or TY
"Quick question…"
Replies outside the Thread
3 or more people join the space at the same time
Someone uses Thinking emoji
"Can you exit the account?"
TSR asks for clarification on a mentor chat in TSR Team Chat
AM gets a phone call
Wave reaction instead of saying hi
Doesn’t say Thank You
Wrong Client ID given
AM status is "Busy"
TSR praises an AM
Message with a lot of exclamation points !!!
Someone reacts with a laughing emoji
AM doesn’t have a profile picture
"I have a general question"
20 minutes lapses between incoming chats
Someone reacts with a thumbs up emoji
Screenshot Shared for Clarity
Import Fails
User Login Issue
Billing Inquiry
Someone Copy-Pastes message from another chat
AM answers their own question
AM advised to submit a mentor session
Time sensitive request "ASAP" or "Urgent"
Someone re-opens a prior chat
AM comes back to chat for more info about a prior chat (same day)
Someone uses a Paychex Acronym
No-one grabs a chat 5+ minutes
"Thank you in Advance (TIA)"
Message is Deleted
Time off Accrual Question
"Oops wrong chat"
Chat gets skipped
Multiple TSRs reply to same chat at same time
"Is there anything else I can help you with?'
3 or more chats come in at once
A joke about needing more coffee (or tea)
"What am I doing wrong?"
Chat about a tech outage or glitch
"I wasn’t sure which chat to go to"
"Resolved in separate IM"
Message written entirely in lowercase
Someone misspells someone's name in a reply
A holiday-specific emoji is used
Brings in the wrong person with @
"Have a great day!"
Unresponsive
AM has 2 or more emojis attached to name
A reference about how busy the week/month has been
Question about Reports
Smiley Face Emoji is used
Missing Client ID
Sends a GIF
AM advised to submit a project
Single emoji as a response (not as a reaction)
TSR sends a KCS link; adds "this should help"
Someone manually added to Chat Space
Message is Edited
AM status is "Out of Office"
An important announcement in the General Space
Message with "…"
"Apologies for any confusion"
AM advised to submit Support ticket
"Known issue"
AM profile picture is of their Pet or Animal
"Let me ask the client"
"What have you searched in KCS"
"I can take a look"
"Ask in the other mentor Chat"
AM adds additional info to their own thread before a TSR has grabbed it
