(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
TSR takes multiple chats in a row
3 or more chats come in at once
User Login Issue
An important announcement in the General Space
A joke about needing more coffee (or tea)
Someone misspells someone's name in a reply
"Is there anything else I can help you with?'
AM gets a phone call
Import Fails
AM adds additional info to their own thread before a TSR has grabbed it
"Resolved in separate IM"
Someone uses Thinking emoji
20 minutes lapses between incoming chats
Someone uses a shortcut like FYI; LMK or TY
"Oops wrong chat"
AM doesn’t have a profile picture
"What have you searched in KCS"
Missing Client ID
Single emoji as a response (not as a reaction)
AM status is "Out of Office"
AM profile picture is of their Pet or Animal
AM advised to submit Support ticket
"Have a great day!"
Time off Accrual Question
Multiple TSRs reply to same chat at same time
"What am I doing wrong?"
Message is Deleted
"I can take a look"
"Thank you in Advance (TIA)"
"Let me ask the client"
"Known issue"
TSR asks for clarification on a mentor chat in TSR Team Chat
AM status is "Busy"
"I have a general question"
A holiday-specific emoji is used
Someone uses a Paychex Acronym
Question about Reports
Message written entirely in lowercase
No-one grabs a chat 5+ minutes
Chat about a tech outage or glitch
Time sensitive request "ASAP" or "Urgent"
"Quick question…"
Message with a lot of exclamation points !!!
Chat gets skipped
"I wasn’t sure which chat to go to"
Smiley Face Emoji is used
AM advised to submit a project
A reference about how busy the week/month has been
Billing Inquiry
Someone Copy-Pastes message from another chat
Replies outside the Thread
"Apologies for any confusion"
"Client is upset"
Someone reacts with a laughing emoji
AM advised to submit a mentor session
Message with "…"
AM answers their own question
Sends a GIF
TSR praises an AM
Someone re-opens a prior chat
Message is Edited
Wrong Client ID given
TSR sends a KCS link; adds "this should help"
Doesn’t say Thank You
Unresponsive
AM comes back to chat for more info about a prior chat (same day)
