(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone uses Thinking emoji
A joke about needing more coffee (or tea)
"Quick question…"
AM advised to submit a mentor session
"Can you exit the account?"
Time sensitive request "ASAP" or "Urgent"
AM comes back to chat for more info about a prior chat (same day)
No-one grabs a chat 5+ minutes
AM advised to submit Support ticket
Someone reacts with a laughing emoji
"What am I doing wrong?"
"Thank you in Advance (TIA)"
"Ask in the other mentor Chat"
"Have a great day!"
TSR takes multiple chats in a row
3 or more people join the space at the same time
"Resolved in separate IM"
Message with "…"
Sends a GIF
"I can take a look"
Someone uses a shortcut like FYI; LMK or TY
Billing Inquiry
Message with a lot of exclamation points !!!
Someone manually added to Chat Space
Wrong Client ID given
Wave reaction instead of saying hi
Screenshot Shared for Clarity
Chat about a tech outage or glitch
Multiple TSRs reply to same chat at same time
AM status is "Busy"
20 minutes lapses between incoming chats
Someone Copy-Pastes message from another chat
Smiley Face Emoji is used
Single emoji as a response (not as a reaction)
Message is Edited
Replies outside the Thread
AM has 2 or more emojis attached to name
Someone re-opens a prior chat
Someone reacts with a thumbs up emoji
User Login Issue
Question about Reports
"Apologies for any confusion"
"What have you searched in KCS"
"I have a general question"
AM advised to submit a project
A reference about how busy the week/month has been
Missing Client ID
"I wasn’t sure which chat to go to"
Someone uses a Paychex Acronym
Brings in the wrong person with @
"Let me ask the client"
Import Fails
Unresponsive
Chat gets skipped
TSR sends a KCS link; adds "this should help"
TSR asks for clarification on a mentor chat in TSR Team Chat
AM adds additional info to their own thread before a TSR has grabbed it