(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I can take a look"
Message with a lot of exclamation points !!!
AM advised to submit Support ticket
TSR asks for clarification on a mentor chat in TSR Team Chat
"I wasn’t sure which chat to go to"
Someone misspells someone's name in a reply
Message written entirely in lowercase
Billing Inquiry
Someone reacts with a laughing emoji
Someone uses Thinking emoji
Someone Copy-Pastes message from another chat
TSR praises an AM
AM adds additional info to their own thread before a TSR has grabbed it
AM has 2 or more emojis attached to name
Question about Reports
Missing Client ID
"Apologies for any confusion"
"What have you searched in KCS"
No-one grabs a chat 5+ minutes
"Is there anything else I can help you with?'
Someone reacts with a thumbs up emoji
AM profile picture is of their Pet or Animal
Message is Edited
An important announcement in the General Space
Chat gets skipped
Someone uses a Paychex Acronym
"Quick question…"
AM gets a phone call
Message with "…"
Sends a GIF
Unresponsive
TSR takes multiple chats in a row
Wave reaction instead of saying hi
A joke about needing more coffee (or tea)
AM advised to submit a project
AM advised to submit a mentor session
Multiple TSRs reply to same chat at same time
"I have a general question"
Time sensitive request "ASAP" or "Urgent"
3 or more people join the space at the same time
"Let me ask the client"
Someone uses a shortcut like FYI; LMK or TY
"Resolved in separate IM"
"Known issue"
TSR sends a KCS link; adds "this should help"
AM doesn’t have a profile picture
AM comes back to chat for more info about a prior chat (same day)
User Login Issue
"Ask in the other mentor Chat"
"What am I doing wrong?"
Time off Accrual Question
AM answers their own question
A holiday-specific emoji is used
Wrong Client ID given
AM status is "Out of Office"
"Client is upset"
"Have a great day!"
Single emoji as a response (not as a reaction)
Doesn’t say Thank You
"Thank you in Advance (TIA)"
Chat about a tech outage or glitch
"Can you exit the account?"
AM status is "Busy"
Replies outside the Thread
"Oops wrong chat"
Someone manually added to Chat Space
Someone re-opens a prior chat
Brings in the wrong person with @
Import Fails
Smiley Face Emoji is used
A reference about how busy the week/month has been
