(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Unresponsive
TSR sends a KCS link; adds "this should help"
Brings in the wrong person with @
Smiley Face Emoji is used
"Can you exit the account?"
AM answers their own question
AM advised to submit a mentor session
"Apologies for any confusion"
AM gets a phone call
"Known issue"
"I wasn’t sure which chat to go to"
A holiday-specific emoji is used
3 or more people join the space at the same time
AM has 2 or more emojis attached to name
Someone uses a shortcut like FYI; LMK or TY
Single emoji as a response (not as a reaction)
A joke about needing more coffee (or tea)
AM status is "Busy"
Wave reaction instead of saying hi
AM comes back to chat for more info about a prior chat (same day)
Billing Inquiry
"Thank you in Advance (TIA)"
Import Fails
"What am I doing wrong?"
20 minutes lapses between incoming chats
"Let me ask the client"
AM profile picture is of their Pet or Animal
TSR takes multiple chats in a row
Someone reacts with a laughing emoji
"Resolved in separate IM"
AM doesn’t have a profile picture
Message is Deleted
"I have a general question"
AM status is "Out of Office"
A reference about how busy the week/month has been
An important announcement in the General Space
Time sensitive request "ASAP" or "Urgent"
Someone Copy-Pastes message from another chat
Sends a GIF
Doesn’t say Thank You
"I can take a look"
No-one grabs a chat 5+ minutes
"Ask in the other mentor Chat"
"Quick question…"
"Client is upset"
Wrong Client ID given
Someone manually added to Chat Space
TSR praises an AM
"What have you searched in KCS"
3 or more chats come in at once
Message is Edited
Message written entirely in lowercase
AM advised to submit a project
Time off Accrual Question
Someone re-opens a prior chat
Message with a lot of exclamation points !!!
Chat gets skipped
AM advised to submit Support ticket
"Oops wrong chat"
Replies outside the Thread
Someone misspells someone's name in a reply
User Login Issue
"Is there anything else I can help you with?'
AM adds additional info to their own thread before a TSR has grabbed it
Someone reacts with a thumbs up emoji
Someone uses Thinking emoji
TSR asks for clarification on a mentor chat in TSR Team Chat