(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone re-opens a prior chat
AM adds additional info to their own thread before a TSR has grabbed it
Someone reacts with a laughing emoji
Import Fails
Sends a GIF
"Client is upset"
"Known issue"
Someone misspells someone's name in a reply
Doesn’t say Thank You
Wrong Client ID given
"What have you searched in KCS"
AM advised to submit a mentor session
Someone uses a shortcut like FYI; LMK or TY
TSR praises an AM
Someone reacts with a thumbs up emoji
"I wasn’t sure which chat to go to"
"Let me ask the client"
Multiple TSRs reply to same chat at same time
Someone manually added to Chat Space
Billing Inquiry
Screenshot Shared for Clarity
AM answers their own question
Message with a lot of exclamation points !!!
TSR sends a KCS link; adds "this should help"
Smiley Face Emoji is used
AM has 2 or more emojis attached to name
AM comes back to chat for more info about a prior chat (same day)
Missing Client ID
Someone uses a Paychex Acronym
"Is there anything else I can help you with?'
"Ask in the other mentor Chat"
3 or more chats come in at once
"Resolved in separate IM"
AM gets a phone call
Replies outside the Thread
Message written entirely in lowercase
"I have a general question"
3 or more people join the space at the same time
Message is Deleted
"Quick question…"
An important announcement in the General Space
AM doesn’t have a profile picture
TSR asks for clarification on a mentor chat in TSR Team Chat
"Oops wrong chat"
Message with "…"
Question about Reports
A holiday-specific emoji is used
Someone Copy-Pastes message from another chat
Chat about a tech outage or glitch
User Login Issue
"Have a great day!"
Someone uses Thinking emoji
"I can take a look"
Chat gets skipped
"Apologies for any confusion"
Brings in the wrong person with @
AM advised to submit a project
A joke about needing more coffee (or tea)
AM status is "Busy"
"What am I doing wrong?"
Single emoji as a response (not as a reaction)
AM status is "Out of Office"
No-one grabs a chat 5+ minutes
AM advised to submit Support ticket
Wave reaction instead of saying hi
A reference about how busy the week/month has been
