Patient Financial Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Medicare replacement plan - but asks to bill both ins
2. ADD VA
3. request to bill health share plan
4. You sent me to collections
5. Estimate complaint
6. Medical records request
7. I was seen in urgent care not the ER
8. Code review
9. HB clinic facility charge
10. Add W/C
11. I am not paying this bill.. then hangs up
12. IB request
13. Self admin drugs
14. Prior auth request
15. Insurance rep calls
16. Charity care
17. Medicare is Primary
18. I'm calling the BBB
19. You people
20. Refund request
21. Attorney call
22. Office visit Charge
23. Midwest Radiology complaint
24. Add MVA
25. HSA payment/Payment not posted
26. Paperless billing complaint
27. Threatening auto dialer call
28. I want to set up a payment plan
29. let me speak to a manager