AddMVAEstimatecomplaintI'mcallingthe BBBHB clinicfacilitychargeThreateningauto dialercallI was seenin urgentcare notthe ERAddW/CAttorneycallSelfadmindrugslet mespeak to amanagerCharitycareCodereviewPriorauthrequestMedicalrecordsrequestOfficevisitChargeInsurancerep callsrequest tobill healthshareplanYou sentme tocollectionsI want toset up apaymentplanPaperlessbillingcomplaintMedicareisPrimaryADDVAI am notpaying thisbill.. thenhangs upYoupeopleIBrequestMidwestRadiologycomplaintMedicarereplacementplan - butasks to billboth insHSApayment/Paymentnot postedRefundrequestAddMVAEstimatecomplaintI'mcallingthe BBBHB clinicfacilitychargeThreateningauto dialercallI was seenin urgentcare notthe ERAddW/CAttorneycallSelfadmindrugslet mespeak to amanagerCharitycareCodereviewPriorauthrequestMedicalrecordsrequestOfficevisitChargeInsurancerep callsrequest tobill healthshareplanYou sentme tocollectionsI want toset up apaymentplanPaperlessbillingcomplaintMedicareisPrimaryADDVAI am notpaying thisbill.. thenhangs upYoupeopleIBrequestMidwestRadiologycomplaintMedicarereplacementplan - butasks to billboth insHSApayment/Paymentnot postedRefundrequest

Patient Financial Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add MVA
  2. Estimate complaint
  3. I'm calling the BBB
  4. HB clinic facility charge
  5. Threatening auto dialer call
  6. I was seen in urgent care not the ER
  7. Add W/C
  8. Attorney call
  9. Self admin drugs
  10. let me speak to a manager
  11. Charity care
  12. Code review
  13. Prior auth request
  14. Medical records request
  15. Office visit Charge
  16. Insurance rep calls
  17. request to bill health share plan
  18. You sent me to collections
  19. I want to set up a payment plan
  20. Paperless billing complaint
  21. Medicare is Primary
  22. ADD VA
  23. I am not paying this bill.. then hangs up
  24. You people
  25. IB request
  26. Midwest Radiology complaint
  27. Medicare replacement plan - but asks to bill both ins
  28. HSA payment/Payment not posted
  29. Refund request