HSApayment/Paymentnot postedCharitycarelet mespeak to amanagerYoupeopleInsurancerep callsCodereviewAddMVAMedicareisPrimaryHB clinicfacilitychargeMidwestRadiologycomplaintAttorneycallI want toset up apaymentplanI was seenin urgentcare notthe ERMedicarereplacementplan - butasks to billboth insPriorauthrequestI am notpaying thisbill.. thenhangs upIBrequestEstimatecomplaintAddW/CPaperlessbillingcomplaintrequest tobill healthshareplanThreateningauto dialercallMedicalrecordsrequestADDVAOfficevisitChargeI'mcallingthe BBBYou sentme tocollectionsRefundrequestSelfadmindrugsHSApayment/Paymentnot postedCharitycarelet mespeak to amanagerYoupeopleInsurancerep callsCodereviewAddMVAMedicareisPrimaryHB clinicfacilitychargeMidwestRadiologycomplaintAttorneycallI want toset up apaymentplanI was seenin urgentcare notthe ERMedicarereplacementplan - butasks to billboth insPriorauthrequestI am notpaying thisbill.. thenhangs upIBrequestEstimatecomplaintAddW/CPaperlessbillingcomplaintrequest tobill healthshareplanThreateningauto dialercallMedicalrecordsrequestADDVAOfficevisitChargeI'mcallingthe BBBYou sentme tocollectionsRefundrequestSelfadmindrugs

Patient Financial Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. HSA payment/Payment not posted
  2. Charity care
  3. let me speak to a manager
  4. You people
  5. Insurance rep calls
  6. Code review
  7. Add MVA
  8. Medicare is Primary
  9. HB clinic facility charge
  10. Midwest Radiology complaint
  11. Attorney call
  12. I want to set up a payment plan
  13. I was seen in urgent care not the ER
  14. Medicare replacement plan - but asks to bill both ins
  15. Prior auth request
  16. I am not paying this bill.. then hangs up
  17. IB request
  18. Estimate complaint
  19. Add W/C
  20. Paperless billing complaint
  21. request to bill health share plan
  22. Threatening auto dialer call
  23. Medical records request
  24. ADD VA
  25. Office visit Charge
  26. I'm calling the BBB
  27. You sent me to collections
  28. Refund request
  29. Self admin drugs