RefundrequestYou sentme tocollectionsSelfadmindrugsPaperlessbillingcomplaintI was seenin urgentcare notthe ERrequest tobill healthshareplanYoupeopleAddW/CAttorneycallPriorauthrequestMidwestRadiologycomplaintThreateningauto dialercallHSApayment/Paymentnot postedAddMVAADDVAMedicarereplacementplan - butasks to billboth insEstimatecomplaintIBrequestMedicalrecordsrequestInsurancerep callslet mespeak to amanagerI want toset up apaymentplanHB clinicfacilitychargeCharitycareMedicareisPrimaryI'mcallingthe BBBOfficevisitChargeCodereviewI am notpaying thisbill.. thenhangs upRefundrequestYou sentme tocollectionsSelfadmindrugsPaperlessbillingcomplaintI was seenin urgentcare notthe ERrequest tobill healthshareplanYoupeopleAddW/CAttorneycallPriorauthrequestMidwestRadiologycomplaintThreateningauto dialercallHSApayment/Paymentnot postedAddMVAADDVAMedicarereplacementplan - butasks to billboth insEstimatecomplaintIBrequestMedicalrecordsrequestInsurancerep callslet mespeak to amanagerI want toset up apaymentplanHB clinicfacilitychargeCharitycareMedicareisPrimaryI'mcallingthe BBBOfficevisitChargeCodereviewI am notpaying thisbill.. thenhangs up

Patient Financial Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refund request
  2. You sent me to collections
  3. Self admin drugs
  4. Paperless billing complaint
  5. I was seen in urgent care not the ER
  6. request to bill health share plan
  7. You people
  8. Add W/C
  9. Attorney call
  10. Prior auth request
  11. Midwest Radiology complaint
  12. Threatening auto dialer call
  13. HSA payment/Payment not posted
  14. Add MVA
  15. ADD VA
  16. Medicare replacement plan - but asks to bill both ins
  17. Estimate complaint
  18. IB request
  19. Medical records request
  20. Insurance rep calls
  21. let me speak to a manager
  22. I want to set up a payment plan
  23. HB clinic facility charge
  24. Charity care
  25. Medicare is Primary
  26. I'm calling the BBB
  27. Office visit Charge
  28. Code review
  29. I am not paying this bill.. then hangs up