SelfadmindrugsHSApayment/Paymentnot postedADDVAYoupeopleCodereviewI am notpaying thisbill.. thenhangs upI was seenin urgentcare notthe ERMedicalrecordsrequestrequest tobill healthshareplanCharitycareHB clinicfacilitychargeI'mcallingthe BBBAttorneycallIBrequestInsurancerep callsMidwestRadiologycomplaintOfficevisitChargeThreateningauto dialercallMedicareisPrimaryAddMVAlet mespeak to amanagerAddW/CI want toset up apaymentplanPaperlessbillingcomplaintMedicarereplacementplan - butasks to billboth insEstimatecomplaintYou sentme tocollectionsRefundrequestPriorauthrequestSelfadmindrugsHSApayment/Paymentnot postedADDVAYoupeopleCodereviewI am notpaying thisbill.. thenhangs upI was seenin urgentcare notthe ERMedicalrecordsrequestrequest tobill healthshareplanCharitycareHB clinicfacilitychargeI'mcallingthe BBBAttorneycallIBrequestInsurancerep callsMidwestRadiologycomplaintOfficevisitChargeThreateningauto dialercallMedicareisPrimaryAddMVAlet mespeak to amanagerAddW/CI want toset up apaymentplanPaperlessbillingcomplaintMedicarereplacementplan - butasks to billboth insEstimatecomplaintYou sentme tocollectionsRefundrequestPriorauthrequest

Patient Financial Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Self admin drugs
  2. HSA payment/Payment not posted
  3. ADD VA
  4. You people
  5. Code review
  6. I am not paying this bill.. then hangs up
  7. I was seen in urgent care not the ER
  8. Medical records request
  9. request to bill health share plan
  10. Charity care
  11. HB clinic facility charge
  12. I'm calling the BBB
  13. Attorney call
  14. IB request
  15. Insurance rep calls
  16. Midwest Radiology complaint
  17. Office visit Charge
  18. Threatening auto dialer call
  19. Medicare is Primary
  20. Add MVA
  21. let me speak to a manager
  22. Add W/C
  23. I want to set up a payment plan
  24. Paperless billing complaint
  25. Medicare replacement plan - but asks to bill both ins
  26. Estimate complaint
  27. You sent me to collections
  28. Refund request
  29. Prior auth request