(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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O-Made a customer laugh
G-Spoke to 3 customers who have dogs
B-Had a 25 minute call
N-Got 3 PCOS
I-Notated an account
O-Said "just bare with me"
N-Took a call standing
B-Used the phrase "system is a bit slow today"
G-Spoke to 7 customers
B-Called 5 customers by their name
G-Spoke to 5 Male customers
B-Had 3 customers name beginning with "S"
G-Got a PLA
B-Spoke to 5 female customers
O-Came back on time from break
I-Customer said "Thank you"
O-Customer gave you kudos
I-Spoke to cx who does not have an American accent