Resolve Problems Proper Hold/Transfer Procedure Trust & Respect Willingness to Help Joyful Service Communication Helpful Attitude Enthusiastic Confidentiality & Security Fun & Enjoyment Be Prompt Friendly & Courteous Quality Member Services Creative / Innovative Integrity Use the member's name Be Knowledgeable Statement to Serve Members Come First People Helping People Clear Sense of Service Be Accurate Listen & Confirm Be a Professional Relevant Cross Sale Proper Phone Etiquette Confidence Personal Financial Services Proper Vocabulary Personal Ownership / Responsibility Common Sense Financial Well- Being Selflessness / Supportive Clear Sense of Purpose Resolve Problems Proper Hold/Transfer Procedure Trust & Respect Willingness to Help Joyful Service Communication Helpful Attitude Enthusiastic Confidentiality & Security Fun & Enjoyment Be Prompt Friendly & Courteous Quality Member Services Creative / Innovative Integrity Use the member's name Be Knowledgeable Statement to Serve Members Come First People Helping People Clear Sense of Service Be Accurate Listen & Confirm Be a Professional Relevant Cross Sale Proper Phone Etiquette Confidence Personal Financial Services Proper Vocabulary Personal Ownership / Responsibility Common Sense Financial Well- Being Selflessness / Supportive Clear Sense of Purpose
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Resolve Problems
Proper Hold/Transfer Procedure
Trust & Respect
Willingness to Help
Joyful Service
Communication
Helpful Attitude
Enthusiastic
Confidentiality & Security
Fun & Enjoyment
Be Prompt
Friendly & Courteous
Quality Member Services
Creative / Innovative
Integrity
Use the member's name
Be Knowledgeable
Statement to Serve
Members Come First
People Helping People
Clear Sense of Service
Be Accurate
Listen & Confirm
Be a Professional
Relevant Cross Sale
Proper Phone Etiquette
Confidence
Personal Financial Services
Proper Vocabulary
Personal Ownership / Responsibility
Common Sense
Financial Well-Being
Selflessness / Supportive
Clear Sense of Purpose