Statement to Serve Proper Vocabulary Be a Professional Willingness to Help Creative / Innovative Confidentiality & Security Clear Sense of Service Financial Well- Being Clear Sense of Purpose Quality Member Services Proper Phone Etiquette Proper Hold/Transfer Procedure Be Accurate Enthusiastic Members Come First Confidence Communication Listen & Confirm Trust & Respect Be Knowledgeable Helpful Attitude Fun & Enjoyment Common Sense Selflessness / Supportive Joyful Service Resolve Problems Use the member's name Personal Financial Services Personal Ownership / Responsibility Be Prompt Friendly & Courteous People Helping People Integrity Relevant Cross Sale Statement to Serve Proper Vocabulary Be a Professional Willingness to Help Creative / Innovative Confidentiality & Security Clear Sense of Service Financial Well- Being Clear Sense of Purpose Quality Member Services Proper Phone Etiquette Proper Hold/Transfer Procedure Be Accurate Enthusiastic Members Come First Confidence Communication Listen & Confirm Trust & Respect Be Knowledgeable Helpful Attitude Fun & Enjoyment Common Sense Selflessness / Supportive Joyful Service Resolve Problems Use the member's name Personal Financial Services Personal Ownership / Responsibility Be Prompt Friendly & Courteous People Helping People Integrity Relevant Cross Sale
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Statement to Serve
Proper Vocabulary
Be a Professional
Willingness to Help
Creative / Innovative
Confidentiality & Security
Clear Sense of Service
Financial Well-Being
Clear Sense of Purpose
Quality Member Services
Proper Phone Etiquette
Proper Hold/Transfer Procedure
Be Accurate
Enthusiastic
Members Come First
Confidence
Communication
Listen & Confirm
Trust & Respect
Be Knowledgeable
Helpful Attitude
Fun & Enjoyment
Common Sense
Selflessness / Supportive
Joyful Service
Resolve Problems
Use the member's name
Personal Financial Services
Personal Ownership / Responsibility
Be Prompt
Friendly & Courteous
People Helping People
Integrity
Relevant Cross Sale