(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Achieved 95% QA for the week
FCR for the day is 94% or above
Ended the day with 400 seconds voice AHT or below
Ended the day with 380 seconds or below Webchat AHT
No Adherence Call outs
100% Quiz Completion for the week
Ended the day with 97% Schedule adherence
No Call outs for a week
Ended the week with 92% FCR
Ended the week with a CSAT score of 93% with a minimum of 7 surveys
Achieved 1 or 0 mistake in Food safety
Positive verbatim from the customer in a day (It should be specific)
Ended the day with 94% CSAT with minimum of 4 surveys
Ended the week with 410 seconds voice AHT or below
No Tardiness for a day
Wearing the color BROWN
Ended the week with 12% SSR Webchat
100% DAU for the week
Wearing the color YELLOW
Ended the week with 95% Schedule adherence
Ended the week with 54% SSR Voice
Ended the week with 390 seconds or below AHT Webchat
