Ended theweek with12% SSRWebchat100% QuizCompletionfor theweekNoAdherenceCall outsNoAbsencefor theday100%DAU forthe weekEnded theweek with aCSAT score of93% with aminimum of 7surveysPositiveverbatim fromthe customer ina day (It shouldbe specific)Ended theweek with92% FCRWearingthe colorBROWNEnded theweek with54% SSRVoiceEnded theday with 94%CSAT withminimum of 4surveysWearingthe colorYELLOWEnded theday with 380seconds orbelowWebchat AHTEnded theweek with95%ScheduleadherenceNo Callouts fora weekAchieved 1or 0mistake inFood safetyEnded theweek with410 secondsvoice AHT orbelowEnded theweek withNo TardinessandAbsencesAchieved95% QAfor theweekEnded theday with 400secondsvoice AHT orbelowNoTardinessfor a dayFCR forthe day is94% oraboveEnded theweek with390 secondsor below AHTWebchatEnded theday with97%ScheduleadherenceEnded theweek with12% SSRWebchat100% QuizCompletionfor theweekNoAdherenceCall outsNoAbsencefor theday100%DAU forthe weekEnded theweek with aCSAT score of93% with aminimum of 7surveysPositiveverbatim fromthe customer ina day (It shouldbe specific)Ended theweek with92% FCRWearingthe colorBROWNEnded theweek with54% SSRVoiceEnded theday with 94%CSAT withminimum of 4surveysWearingthe colorYELLOWEnded theday with 380seconds orbelowWebchat AHTEnded theweek with95%ScheduleadherenceNo Callouts fora weekAchieved 1or 0mistake inFood safetyEnded theweek with410 secondsvoice AHT orbelowEnded theweek withNo TardinessandAbsencesAchieved95% QAfor theweekEnded theday with 400secondsvoice AHT orbelowNoTardinessfor a dayFCR forthe day is94% oraboveEnded theweek with390 secondsor below AHTWebchatEnded theday with97%Scheduleadherence

UK GC KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended the week with 12% SSR Webchat
  2. 100% Quiz Completion for the week
  3. No Adherence Call outs
  4. No Absence for the day
  5. 100% DAU for the week
  6. Ended the week with a CSAT score of 93% with a minimum of 7 surveys
  7. Positive verbatim from the customer in a day (It should be specific)
  8. Ended the week with 92% FCR
  9. Wearing the color BROWN
  10. Ended the week with 54% SSR Voice
  11. Ended the day with 94% CSAT with minimum of 4 surveys
  12. Wearing the color YELLOW
  13. Ended the day with 380 seconds or below Webchat AHT
  14. Ended the week with 95% Schedule adherence
  15. No Call outs for a week
  16. Achieved 1 or 0 mistake in Food safety
  17. Ended the week with 410 seconds voice AHT or below
  18. Ended the week with No Tardiness and Absences
  19. Achieved 95% QA for the week
  20. Ended the day with 400 seconds voice AHT or below
  21. No Tardiness for a day
  22. FCR for the day is 94% or above
  23. Ended the week with 390 seconds or below AHT Webchat
  24. Ended the day with 97% Schedule adherence