Ended theday with 94%CSAT withminimum of 4surveysPositiveverbatim fromthe customer ina day (It shouldbe specific)Ended theday with 400secondsvoice AHT orbelowEnded theweek with92% FCRNoAbsencefor thedayEnded theweek with95%ScheduleadherenceWearingthe colorBROWNEnded theweek with390 secondsor below AHTWebchatEnded theday with97%ScheduleadherenceNoAdherenceCall outsEnded theweek withNo TardinessandAbsencesFCR forthe day is94% oraboveEnded theweek with54% SSRVoiceNo Callouts fora weekWearingthe colorYELLOWEnded theweek with12% SSRWebchat100%DAU forthe weekEnded theweek with aCSAT score of93% with aminimum of 7surveysEnded theweek with410 secondsvoice AHT orbelowAchieved95% QAfor theweekNoTardinessfor a day100% QuizCompletionfor theweekAchieved 1or 0mistake inFood safetyEnded theday with 380seconds orbelowWebchat AHTEnded theday with 94%CSAT withminimum of 4surveysPositiveverbatim fromthe customer ina day (It shouldbe specific)Ended theday with 400secondsvoice AHT orbelowEnded theweek with92% FCRNoAbsencefor thedayEnded theweek with95%ScheduleadherenceWearingthe colorBROWNEnded theweek with390 secondsor below AHTWebchatEnded theday with97%ScheduleadherenceNoAdherenceCall outsEnded theweek withNo TardinessandAbsencesFCR forthe day is94% oraboveEnded theweek with54% SSRVoiceNo Callouts fora weekWearingthe colorYELLOWEnded theweek with12% SSRWebchat100%DAU forthe weekEnded theweek with aCSAT score of93% with aminimum of 7surveysEnded theweek with410 secondsvoice AHT orbelowAchieved95% QAfor theweekNoTardinessfor a day100% QuizCompletionfor theweekAchieved 1or 0mistake inFood safetyEnded theday with 380seconds orbelowWebchat AHT

UK GC KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended the day with 94% CSAT with minimum of 4 surveys
  2. Positive verbatim from the customer in a day (It should be specific)
  3. Ended the day with 400 seconds voice AHT or below
  4. Ended the week with 92% FCR
  5. No Absence for the day
  6. Ended the week with 95% Schedule adherence
  7. Wearing the color BROWN
  8. Ended the week with 390 seconds or below AHT Webchat
  9. Ended the day with 97% Schedule adherence
  10. No Adherence Call outs
  11. Ended the week with No Tardiness and Absences
  12. FCR for the day is 94% or above
  13. Ended the week with 54% SSR Voice
  14. No Call outs for a week
  15. Wearing the color YELLOW
  16. Ended the week with 12% SSR Webchat
  17. 100% DAU for the week
  18. Ended the week with a CSAT score of 93% with a minimum of 7 surveys
  19. Ended the week with 410 seconds voice AHT or below
  20. Achieved 95% QA for the week
  21. No Tardiness for a day
  22. 100% Quiz Completion for the week
  23. Achieved 1 or 0 mistake in Food safety
  24. Ended the day with 380 seconds or below Webchat AHT