Ended theweek with aCSAT score of93% with aminimum of 7surveysFCR forthe day is94% oraboveNoTardinessfor a dayEnded theday with 400secondsvoice AHT orbelowPositiveverbatim fromthe customer ina day (It shouldbe specific)Ended theweek withNo TardinessandAbsencesAchieved 1or 0mistake inFood safetyEnded theday with 94%CSAT withminimum of 4surveysEnded theweek with410 secondsvoice AHT orbelowNoAbsencefor thedayEnded theweek with95%ScheduleadherenceAchieved95% QAfor theweekEnded theweek with92% FCR100% QuizCompletionfor theweekEnded theweek with54% SSRVoiceEnded theday with97%Scheduleadherence100%DAU forthe weekEnded theday with 380seconds orbelowWebchat AHTNo Callouts fora weekEnded theweek with12% SSRWebchatWearingthe colorBROWNNoAdherenceCall outsEnded theweek with390 secondsor below AHTWebchatWearingthe colorYELLOWEnded theweek with aCSAT score of93% with aminimum of 7surveysFCR forthe day is94% oraboveNoTardinessfor a dayEnded theday with 400secondsvoice AHT orbelowPositiveverbatim fromthe customer ina day (It shouldbe specific)Ended theweek withNo TardinessandAbsencesAchieved 1or 0mistake inFood safetyEnded theday with 94%CSAT withminimum of 4surveysEnded theweek with410 secondsvoice AHT orbelowNoAbsencefor thedayEnded theweek with95%ScheduleadherenceAchieved95% QAfor theweekEnded theweek with92% FCR100% QuizCompletionfor theweekEnded theweek with54% SSRVoiceEnded theday with97%Scheduleadherence100%DAU forthe weekEnded theday with 380seconds orbelowWebchat AHTNo Callouts fora weekEnded theweek with12% SSRWebchatWearingthe colorBROWNNoAdherenceCall outsEnded theweek with390 secondsor below AHTWebchatWearingthe colorYELLOW

UK GC KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended the week with a CSAT score of 93% with a minimum of 7 surveys
  2. FCR for the day is 94% or above
  3. No Tardiness for a day
  4. Ended the day with 400 seconds voice AHT or below
  5. Positive verbatim from the customer in a day (It should be specific)
  6. Ended the week with No Tardiness and Absences
  7. Achieved 1 or 0 mistake in Food safety
  8. Ended the day with 94% CSAT with minimum of 4 surveys
  9. Ended the week with 410 seconds voice AHT or below
  10. No Absence for the day
  11. Ended the week with 95% Schedule adherence
  12. Achieved 95% QA for the week
  13. Ended the week with 92% FCR
  14. 100% Quiz Completion for the week
  15. Ended the week with 54% SSR Voice
  16. Ended the day with 97% Schedule adherence
  17. 100% DAU for the week
  18. Ended the day with 380 seconds or below Webchat AHT
  19. No Call outs for a week
  20. Ended the week with 12% SSR Webchat
  21. Wearing the color BROWN
  22. No Adherence Call outs
  23. Ended the week with 390 seconds or below AHT Webchat
  24. Wearing the color YELLOW