Ended theday with 380seconds orbelowWebchat AHTNo Callouts fora weekEnded theday with 94%CSAT withminimum of 4surveys100% QuizCompletionfor theweekWearingthe colorYELLOWEnded theweek with aCSAT score of93% with aminimum of 7surveysEnded theweek with12% SSRWebchatEnded theweek with54% SSRVoiceNoTardinessfor a dayEnded theweek with92% FCREnded theweek with95%ScheduleadherenceEnded theweek with390 secondsor below AHTWebchatAchieved 1or 0mistake inFood safetyEnded theweek with410 secondsvoice AHT orbelowWearingthe colorBROWN100%DAU forthe weekEnded theday with97%ScheduleadherencePositiveverbatim fromthe customer ina day (It shouldbe specific)FCR forthe day is94% oraboveNoAdherenceCall outsEnded theday with 400secondsvoice AHT orbelowAchieved95% QAfor theweekEnded theweek withNo TardinessandAbsencesNoAbsencefor thedayEnded theday with 380seconds orbelowWebchat AHTNo Callouts fora weekEnded theday with 94%CSAT withminimum of 4surveys100% QuizCompletionfor theweekWearingthe colorYELLOWEnded theweek with aCSAT score of93% with aminimum of 7surveysEnded theweek with12% SSRWebchatEnded theweek with54% SSRVoiceNoTardinessfor a dayEnded theweek with92% FCREnded theweek with95%ScheduleadherenceEnded theweek with390 secondsor below AHTWebchatAchieved 1or 0mistake inFood safetyEnded theweek with410 secondsvoice AHT orbelowWearingthe colorBROWN100%DAU forthe weekEnded theday with97%ScheduleadherencePositiveverbatim fromthe customer ina day (It shouldbe specific)FCR forthe day is94% oraboveNoAdherenceCall outsEnded theday with 400secondsvoice AHT orbelowAchieved95% QAfor theweekEnded theweek withNo TardinessandAbsencesNoAbsencefor theday

UK GC KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended the day with 380 seconds or below Webchat AHT
  2. No Call outs for a week
  3. Ended the day with 94% CSAT with minimum of 4 surveys
  4. 100% Quiz Completion for the week
  5. Wearing the color YELLOW
  6. Ended the week with a CSAT score of 93% with a minimum of 7 surveys
  7. Ended the week with 12% SSR Webchat
  8. Ended the week with 54% SSR Voice
  9. No Tardiness for a day
  10. Ended the week with 92% FCR
  11. Ended the week with 95% Schedule adherence
  12. Ended the week with 390 seconds or below AHT Webchat
  13. Achieved 1 or 0 mistake in Food safety
  14. Ended the week with 410 seconds voice AHT or below
  15. Wearing the color BROWN
  16. 100% DAU for the week
  17. Ended the day with 97% Schedule adherence
  18. Positive verbatim from the customer in a day (It should be specific)
  19. FCR for the day is 94% or above
  20. No Adherence Call outs
  21. Ended the day with 400 seconds voice AHT or below
  22. Achieved 95% QA for the week
  23. Ended the week with No Tardiness and Absences
  24. No Absence for the day