Ended theweek with12% SSRWebchatNoAdherenceCall outsFCR forthe day is94% oraboveWearingthe colorBROWNEnded theweek with92% FCRWearingthe colorYELLOWEnded theweek with410 secondsvoice AHT orbelowPositiveverbatim fromthe customer ina day (It shouldbe specific)100%DAU forthe weekNoAbsencefor thedayEnded theweek withNo TardinessandAbsencesEnded theday with 94%CSAT withminimum of 4surveysEnded theweek with54% SSRVoiceEnded theweek with95%ScheduleadherenceEnded theweek with390 secondsor below AHTWebchatEnded theday with97%ScheduleadherenceEnded theday with 380seconds orbelowWebchat AHTNoTardinessfor a dayEnded theday with 400secondsvoice AHT orbelowAchieved95% QAfor theweekAchieved 1or 0mistake inFood safety100% QuizCompletionfor theweekEnded theweek with aCSAT score of93% with aminimum of 7surveysNo Callouts fora weekEnded theweek with12% SSRWebchatNoAdherenceCall outsFCR forthe day is94% oraboveWearingthe colorBROWNEnded theweek with92% FCRWearingthe colorYELLOWEnded theweek with410 secondsvoice AHT orbelowPositiveverbatim fromthe customer ina day (It shouldbe specific)100%DAU forthe weekNoAbsencefor thedayEnded theweek withNo TardinessandAbsencesEnded theday with 94%CSAT withminimum of 4surveysEnded theweek with54% SSRVoiceEnded theweek with95%ScheduleadherenceEnded theweek with390 secondsor below AHTWebchatEnded theday with97%ScheduleadherenceEnded theday with 380seconds orbelowWebchat AHTNoTardinessfor a dayEnded theday with 400secondsvoice AHT orbelowAchieved95% QAfor theweekAchieved 1or 0mistake inFood safety100% QuizCompletionfor theweekEnded theweek with aCSAT score of93% with aminimum of 7surveysNo Callouts fora week

UK GC KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended the week with 12% SSR Webchat
  2. No Adherence Call outs
  3. FCR for the day is 94% or above
  4. Wearing the color BROWN
  5. Ended the week with 92% FCR
  6. Wearing the color YELLOW
  7. Ended the week with 410 seconds voice AHT or below
  8. Positive verbatim from the customer in a day (It should be specific)
  9. 100% DAU for the week
  10. No Absence for the day
  11. Ended the week with No Tardiness and Absences
  12. Ended the day with 94% CSAT with minimum of 4 surveys
  13. Ended the week with 54% SSR Voice
  14. Ended the week with 95% Schedule adherence
  15. Ended the week with 390 seconds or below AHT Webchat
  16. Ended the day with 97% Schedule adherence
  17. Ended the day with 380 seconds or below Webchat AHT
  18. No Tardiness for a day
  19. Ended the day with 400 seconds voice AHT or below
  20. Achieved 95% QA for the week
  21. Achieved 1 or 0 mistake in Food safety
  22. 100% Quiz Completion for the week
  23. Ended the week with a CSAT score of 93% with a minimum of 7 surveys
  24. No Call outs for a week