Wearingthe colorBROWNEnded theweek with92% FCRNoAbsencefor thedayNoAdherenceCall outsEnded theweek with12% SSRWebchatEnded theweek with390 secondsor below AHTWebchatEnded theday with 400secondsvoice AHT orbelowEnded theweek with95%ScheduleadherenceNo Callouts fora weekEnded theday with 380seconds orbelowWebchat AHTNoTardinessfor a dayAchieved95% QAfor theweekEnded theweek withNo TardinessandAbsences100% QuizCompletionfor theweekEnded theday with 94%CSAT withminimum of 4surveys100%DAU forthe weekFCR forthe day is94% oraboveEnded theweek with410 secondsvoice AHT orbelowPositiveverbatim fromthe customer ina day (It shouldbe specific)Ended theday with97%ScheduleadherenceAchieved 1or 0mistake inFood safetyWearingthe colorYELLOWEnded theweek with54% SSRVoiceEnded theweek with aCSAT score of93% with aminimum of 7surveysWearingthe colorBROWNEnded theweek with92% FCRNoAbsencefor thedayNoAdherenceCall outsEnded theweek with12% SSRWebchatEnded theweek with390 secondsor below AHTWebchatEnded theday with 400secondsvoice AHT orbelowEnded theweek with95%ScheduleadherenceNo Callouts fora weekEnded theday with 380seconds orbelowWebchat AHTNoTardinessfor a dayAchieved95% QAfor theweekEnded theweek withNo TardinessandAbsences100% QuizCompletionfor theweekEnded theday with 94%CSAT withminimum of 4surveys100%DAU forthe weekFCR forthe day is94% oraboveEnded theweek with410 secondsvoice AHT orbelowPositiveverbatim fromthe customer ina day (It shouldbe specific)Ended theday with97%ScheduleadherenceAchieved 1or 0mistake inFood safetyWearingthe colorYELLOWEnded theweek with54% SSRVoiceEnded theweek with aCSAT score of93% with aminimum of 7surveys

UK GC KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wearing the color BROWN
  2. Ended the week with 92% FCR
  3. No Absence for the day
  4. No Adherence Call outs
  5. Ended the week with 12% SSR Webchat
  6. Ended the week with 390 seconds or below AHT Webchat
  7. Ended the day with 400 seconds voice AHT or below
  8. Ended the week with 95% Schedule adherence
  9. No Call outs for a week
  10. Ended the day with 380 seconds or below Webchat AHT
  11. No Tardiness for a day
  12. Achieved 95% QA for the week
  13. Ended the week with No Tardiness and Absences
  14. 100% Quiz Completion for the week
  15. Ended the day with 94% CSAT with minimum of 4 surveys
  16. 100% DAU for the week
  17. FCR for the day is 94% or above
  18. Ended the week with 410 seconds voice AHT or below
  19. Positive verbatim from the customer in a day (It should be specific)
  20. Ended the day with 97% Schedule adherence
  21. Achieved 1 or 0 mistake in Food safety
  22. Wearing the color YELLOW
  23. Ended the week with 54% SSR Voice
  24. Ended the week with a CSAT score of 93% with a minimum of 7 surveys