(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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No Tardiness for a day
FCR for the day is 94% or above
Wearing the color YELLOW
Wearing the color BROWN
No Call outs for a week
Ended the week with 92% FCR
Achieved 95% QA for the week
Ended the week with 12% SSR Webchat
Ended the week with 410 seconds voice AHT or below
Ended the day with 97% Schedule adherence
Positive verbatim from the customer in a day (It should be specific)
100% Quiz Completion for the week
Ended the day with 94% CSAT with minimum of 4 surveys
Ended the week with No Tardiness and Absences
No Adherence Call outs
Achieved 1 or 0 mistake in Food safety
No Absence for the day
100% DAU for the week
Ended the week with 95% Schedule adherence
Ended the week with 54% SSR Voice
Ended the day with 400 seconds voice AHT or below
Ended the week with a CSAT score of 93% with a minimum of 7 surveys
Ended the day with 380 seconds or below Webchat AHT
Ended the week with 390 seconds or below AHT Webchat
