(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Positive verbatim from the customer in a day (It should be specific)
Wearing the color BROWN
Ended the week with 92% FCR
100% Quiz Completion for the week
No Adherence Call outs
Ended the day with 380 seconds or below Webchat AHT
No Absence for the day
Ended the day with 97% Schedule adherence
Ended the week with 410 seconds voice AHT or below
Ended the week with 95% Schedule adherence
Ended the day with 400 seconds voice AHT or below
Achieved 1 or 0 mistake in Food safety
Ended the week with a CSAT score of 93% with a minimum of 7 surveys
No Call outs for a week
Achieved 95% QA for the week
Wearing the color YELLOW
No Tardiness for a day
Ended the day with 94% CSAT with minimum of 4 surveys
Ended the week with 54% SSR Voice
Ended the week with No Tardiness and Absences
100% DAU for the week
FCR for the day is 94% or above
Ended the week with 390 seconds or below AHT Webchat
