Memberasks "Canyou hearme?"Signmemberup for textalertsTurn a frownupside down(End a call ongood terms thatstarted off witha complaint)completea disputefor amemberWore aholidaysweater orshirt to workMemberuses wordgiftexchangesTake a loanapplication orfor servicetransfer referralto salesWrongdepartmentcallMemberasks forpendingchargesMembercalls to askwhat timethe branchcloses.A membersays Happyholidays toyou beforehanging upReceivedcall from thesamemembertwiceCompletedcontactverificationHearmembersdog barkinginbackgroundMembermentionsAmazonorderMembertrying totroubleshootOLBSign amemberup forAbbyMemberrefers backto you byanothernameWished amemberHappyBirthday!Open acheckingaccountMembermakescommentthey are stillshoppingCongratulateda member forpaying off aloan.ASA ofunder 1minute by9amTransferfunds fora memberMemberasks "Canyou hearme?"Signmemberup for textalertsTurn a frownupside down(End a call ongood terms thatstarted off witha complaint)completea disputefor amemberWore aholidaysweater orshirt to workMemberuses wordgiftexchangesTake a loanapplication orfor servicetransfer referralto salesWrongdepartmentcallMemberasks forpendingchargesMembercalls to askwhat timethe branchcloses.A membersays Happyholidays toyou beforehanging upReceivedcall from thesamemembertwiceCompletedcontactverificationHearmembersdog barkinginbackgroundMembermentionsAmazonorderMembertrying totroubleshootOLBSign amemberup forAbbyMemberrefers backto you byanothernameWished amemberHappyBirthday!Open acheckingaccountMembermakescommentthey are stillshoppingCongratulateda member forpaying off aloan.ASA ofunder 1minute by9amTransferfunds fora member

Work BINGO Game - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member asks "Can you hear me?"
  2. Sign member up for text alerts
  3. Turn a frown upside down (End a call on good terms that started off with a complaint)
  4. complete a dispute for a member
  5. Wore a holiday sweater or shirt to work
  6. Member uses word gift exchanges
  7. Take a loan application or for service transfer referral to sales
  8. Wrong department call
  9. Member asks for pending charges
  10. Member calls to ask what time the branch closes.
  11. A member says Happy holidays to you before hanging up
  12. Received call from the same member twice
  13. Completed contact verification
  14. Hear members dog barking in background
  15. Member mentions Amazon order
  16. Member trying to troubleshoot OLB
  17. Sign a member up for Abby
  18. Member refers back to you by another name
  19. Wished a member Happy Birthday!
  20. Open a checking account
  21. Member makes comment they are still shopping
  22. Congratulated a member for paying off a loan.
  23. ASA of under 1 minute by 9am
  24. Transfer funds for a member