Membertrying totroubleshootOLBA membersays Happyholidays toyou beforehanging upMemberasks forpendingchargesASA ofunder 1minute by9amTransferfunds fora memberMemberasks "Canyou hearme?"Signmemberup for textalertsTurn a frownupside down(End a call ongood terms thatstarted off witha complaint)Memberrefers backto you byanothernameCongratulateda member forpaying off aloan.completea disputefor amemberHearmembersdog barkinginbackgroundWished amemberHappyBirthday!Wore aholidaysweater orshirt to workTake a loanapplication orfor servicetransfer referralto salesMembermakescommentthey are stillshoppingReceivedcall from thesamemembertwiceCompletedcontactverificationMembercalls to askwhat timethe branchcloses.WrongdepartmentcallMembermentionsAmazonorderSign amemberup forAbbyMemberuses wordgiftexchangesOpen acheckingaccountMembertrying totroubleshootOLBA membersays Happyholidays toyou beforehanging upMemberasks forpendingchargesASA ofunder 1minute by9amTransferfunds fora memberMemberasks "Canyou hearme?"Signmemberup for textalertsTurn a frownupside down(End a call ongood terms thatstarted off witha complaint)Memberrefers backto you byanothernameCongratulateda member forpaying off aloan.completea disputefor amemberHearmembersdog barkinginbackgroundWished amemberHappyBirthday!Wore aholidaysweater orshirt to workTake a loanapplication orfor servicetransfer referralto salesMembermakescommentthey are stillshoppingReceivedcall from thesamemembertwiceCompletedcontactverificationMembercalls to askwhat timethe branchcloses.WrongdepartmentcallMembermentionsAmazonorderSign amemberup forAbbyMemberuses wordgiftexchangesOpen acheckingaccount

Work BINGO Game - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member trying to troubleshoot OLB
  2. A member says Happy holidays to you before hanging up
  3. Member asks for pending charges
  4. ASA of under 1 minute by 9am
  5. Transfer funds for a member
  6. Member asks "Can you hear me?"
  7. Sign member up for text alerts
  8. Turn a frown upside down (End a call on good terms that started off with a complaint)
  9. Member refers back to you by another name
  10. Congratulated a member for paying off a loan.
  11. complete a dispute for a member
  12. Hear members dog barking in background
  13. Wished a member Happy Birthday!
  14. Wore a holiday sweater or shirt to work
  15. Take a loan application or for service transfer referral to sales
  16. Member makes comment they are still shopping
  17. Received call from the same member twice
  18. Completed contact verification
  19. Member calls to ask what time the branch closes.
  20. Wrong department call
  21. Member mentions Amazon order
  22. Sign a member up for Abby
  23. Member uses word gift exchanges
  24. Open a checking account