(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Received call from the same member twice
Sign a member up for Abby
Member mentions Amazon order
Transfer funds for a member
Member asks for pending charges
Hear members dog barking in background
A member says Happy holidays to you before hanging up
Member refers back to you by another name
Completed contact verification
Turn a frown upside down (End a call on good terms that started off with a complaint)
Member trying to troubleshoot OLB
Wore a holiday sweater or shirt to work
Wrong department call
Congratulated a member for paying off a loan.
ASA of under 1 minute by 9am
Member makes comment they are still shopping
Open a checking account
complete a dispute for a member
Member calls to ask what time the branch closes.
Take a loan application or for service transfer referral to sales