Patientsays"Happyholidays!"Patientsays"MerryChristmas!"Patient'sinsurancechangingon Jan 1stSomeonemessagesin scriptchatCall for thewronglocation(Erie,Central, etc.)No callsfor 15minutesPatientwantsresults sentto their PCPNo callsfor 5minutesCompletedUlearnPhonecall goestovoicemailCompletedself evalYou enjoyworkingfromhomeNicestperson inthe worldcalls inYou feeltheholidayspiritOfficecalls in toschedulea patientListen toDecemberQA callscomputerfallsasleepSomeonecalls thewrong lineNo callsfor 10minutesMessagesent inUrbanSchedulingchatFinesseis beingdifficultCalldroppedItsnows"Do youhaveanythingsooner?"Patientsays"Happyholidays!"Patientsays"MerryChristmas!"Patient'sinsurancechangingon Jan 1stSomeonemessagesin scriptchatCall for thewronglocation(Erie,Central, etc.)No callsfor 15minutesPatientwantsresults sentto their PCPNo callsfor 5minutesCompletedUlearnPhonecall goestovoicemailCompletedself evalYou enjoyworkingfromhomeNicestperson inthe worldcalls inYou feeltheholidayspiritOfficecalls in toschedulea patientListen toDecemberQA callscomputerfallsasleepSomeonecalls thewrong lineNo callsfor 10minutesMessagesent inUrbanSchedulingchatFinesseis beingdifficultCalldroppedItsnows"Do youhaveanythingsooner?"

Call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient says "Happy holidays!"
  2. Patient says "Merry Christmas!"
  3. Patient's insurance changing on Jan 1st
  4. Someone messages in script chat
  5. Call for the wrong location (Erie, Central, etc.)
  6. No calls for 15 minutes
  7. Patient wants results sent to their PCP
  8. No calls for 5 minutes
  9. Completed Ulearn
  10. Phone call goes to voicemail
  11. Completed self eval
  12. You enjoy working from home
  13. Nicest person in the world calls in
  14. You feel the holiday spirit
  15. Office calls in to schedule a patient
  16. Listen to December QA calls
  17. computer falls asleep
  18. Someone calls the wrong line
  19. No calls for 10 minutes
  20. Message sent in Urban Scheduling chat
  21. Finesse is being difficult
  22. Call dropped
  23. It snows
  24. "Do you have anything sooner?"