Ended theDAY with 370seconds orbelowWebChat AHTWearingcolorBlack Ended theWEEK with54% SSRVoiceEnded theDAY with NoCallouts inCCFeedback 100%QuizScore in aWEEKEnded theWEEK with91%CSAT or abovewith minimum8 surveysNo error inEmloyeeError in aWEEK Ended theWEEK with91% FCRor above Ended theWEEK with2 errors onlyin FoodSafety QA Scorefor theWEEKis 93% orabove Notabsent ANDnot late forthe DAYEnded theWEEK withscheduleAdherence of95% or aboveNo error inOne offextremescenarios forthe WEEKEnded theWEEK with450 secondsor less AHTVoiceScheduleadhrencefor the DAYis 96%100%DAUscore in aWEEK No absent/ Tardy fora WEEK No error inClaimedbefore thedelivery in aWEEKEnded theDAY with93% FCR Ended theWEEK with12% SSRMessageEnded theDAY with 6surveycounts at100%No Calloutsin CCFeedback orEscalationsfor a WEEKEnded theDAY with 450seconds orbelow AHTVoiceEnded theWEEK with370 secondsor below AHTWebchat Ended theDAY with 370seconds orbelowWebChat AHTWearingcolorBlack Ended theWEEK with54% SSRVoiceEnded theDAY with NoCallouts inCCFeedback 100%QuizScore in aWEEKEnded theWEEK with91%CSAT or abovewith minimum8 surveysNo error inEmloyeeError in aWEEK Ended theWEEK with91% FCRor above Ended theWEEK with2 errors onlyin FoodSafety QA Scorefor theWEEKis 93% orabove Notabsent ANDnot late forthe DAYEnded theWEEK withscheduleAdherence of95% or aboveNo error inOne offextremescenarios forthe WEEKEnded theWEEK with450 secondsor less AHTVoiceScheduleadhrencefor the DAYis 96%100%DAUscore in aWEEK No absent/ Tardy fora WEEK No error inClaimedbefore thedelivery in aWEEKEnded theDAY with93% FCR Ended theWEEK with12% SSRMessageEnded theDAY with 6surveycounts at100%No Calloutsin CCFeedback orEscalationsfor a WEEKEnded theDAY with 450seconds orbelow AHTVoiceEnded theWEEK with370 secondsor below AHTWebchat 

UK HF KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
B
4
I
5
N
6
O
7
B
8
G
9
G
10
G
11
O
12
G
13
I
14
B
15
O
16
N
17
B
18
B
19
I
20
I
21
N
22
O
23
O
24
N
  1. G-Ended the DAY with 370 seconds or below WebChat AHT
  2. I-Wearing color Black
  3. B-Ended the WEEK with 54% SSR Voice
  4. I-Ended the DAY with No Callouts in CC Feedback
  5. N-100% Quiz Score in a WEEK
  6. O-Ended the WEEK with 91% CSAT or above with minimum 8 surveys
  7. B-No error in Emloyee Error in a WEEK
  8. G-Ended the WEEK with 91% FCR or above
  9. G-Ended the WEEK with 2 errors only in Food Safety
  10. G-QA Score for the WEEK is 93% or above
  11. O-Not absent AND not late for the DAY
  12. G-Ended the WEEK with schedule Adherence of 95% or above
  13. I-No error in One off extreme scenarios for the WEEK
  14. B-Ended the WEEK with 450 seconds or less AHT Voice
  15. O-Schedule adhrence for the DAY is 96%
  16. N-100% DAU score in a WEEK
  17. B-No absent / Tardy for a WEEK
  18. B-No error in Claimed before the delivery in a WEEK
  19. I-Ended the DAY with 93% FCR
  20. I-Ended the WEEK with 12% SSR Message
  21. N-Ended the DAY with 6 survey counts at 100%
  22. O-No Callouts in CC Feedback or Escalations for a WEEK
  23. O-Ended the DAY with 450 seconds or below AHT Voice
  24. N-Ended the WEEK with 370 seconds or below AHT Webchat