Ended theWEEK with2 errors onlyin FoodSafety No error inClaimedbefore thedelivery in aWEEK100%QuizScore in aWEEKNo error inEmloyeeError in aWEEK WearingcolorBlack Ended theWEEK with370 secondsor below AHTWebchat No Calloutsin CCFeedback orEscalationsfor a WEEKQA Scorefor theWEEKis 93% orabove Scheduleadhrencefor the DAYis 96%Ended theWEEK with12% SSRMessageEnded theDAY with93% FCR Ended theDAY with NoCallouts inCCFeedback Ended theDAY with 370seconds orbelowWebChat AHTEnded theWEEK with91%CSAT or abovewith minimum8 surveysEnded theWEEK withscheduleAdherence of95% or aboveEnded theDAY with 450seconds orbelow AHTVoiceEnded theDAY with 6surveycounts at100%100%DAUscore in aWEEK No error inOne offextremescenarios forthe WEEKEnded theWEEK with450 secondsor less AHTVoiceNo absent/ Tardy fora WEEK Notabsent ANDnot late forthe DAYEnded theWEEK with91% FCRor above Ended theWEEK with54% SSRVoiceEnded theWEEK with2 errors onlyin FoodSafety No error inClaimedbefore thedelivery in aWEEK100%QuizScore in aWEEKNo error inEmloyeeError in aWEEK WearingcolorBlack Ended theWEEK with370 secondsor below AHTWebchat No Calloutsin CCFeedback orEscalationsfor a WEEKQA Scorefor theWEEKis 93% orabove Scheduleadhrencefor the DAYis 96%Ended theWEEK with12% SSRMessageEnded theDAY with93% FCR Ended theDAY with NoCallouts inCCFeedback Ended theDAY with 370seconds orbelowWebChat AHTEnded theWEEK with91%CSAT or abovewith minimum8 surveysEnded theWEEK withscheduleAdherence of95% or aboveEnded theDAY with 450seconds orbelow AHTVoiceEnded theDAY with 6surveycounts at100%100%DAUscore in aWEEK No error inOne offextremescenarios forthe WEEKEnded theWEEK with450 secondsor less AHTVoiceNo absent/ Tardy fora WEEK Notabsent ANDnot late forthe DAYEnded theWEEK with91% FCRor above Ended theWEEK with54% SSRVoice

UK HF KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
N
4
B
5
I
6
N
7
O
8
G
9
O
10
I
11
I
12
I
13
G
14
O
15
G
16
O
17
N
18
N
19
I
20
B
21
B
22
O
23
G
24
B
  1. G-Ended the WEEK with 2 errors only in Food Safety
  2. B-No error in Claimed before the delivery in a WEEK
  3. N-100% Quiz Score in a WEEK
  4. B-No error in Emloyee Error in a WEEK
  5. I-Wearing color Black
  6. N-Ended the WEEK with 370 seconds or below AHT Webchat
  7. O-No Callouts in CC Feedback or Escalations for a WEEK
  8. G-QA Score for the WEEK is 93% or above
  9. O-Schedule adhrence for the DAY is 96%
  10. I-Ended the WEEK with 12% SSR Message
  11. I-Ended the DAY with 93% FCR
  12. I-Ended the DAY with No Callouts in CC Feedback
  13. G-Ended the DAY with 370 seconds or below WebChat AHT
  14. O-Ended the WEEK with 91% CSAT or above with minimum 8 surveys
  15. G-Ended the WEEK with schedule Adherence of 95% or above
  16. O-Ended the DAY with 450 seconds or below AHT Voice
  17. N-Ended the DAY with 6 survey counts at 100%
  18. N-100% DAU score in a WEEK
  19. I-No error in One off extreme scenarios for the WEEK
  20. B-Ended the WEEK with 450 seconds or less AHT Voice
  21. B-No absent / Tardy for a WEEK
  22. O-Not absent AND not late for the DAY
  23. G-Ended the WEEK with 91% FCR or above
  24. B-Ended the WEEK with 54% SSR Voice