Ended theWEEK with91%CSAT or abovewith minimum8 surveys100%QuizScore in aWEEKScheduleadhrencefor the DAYis 96%Ended theWEEK with12% SSRMessageNo error inOne offextremescenarios forthe WEEKEnded theWEEK with2 errors onlyin FoodSafety Notabsent ANDnot late forthe DAYEnded theDAY with 6surveycounts at100%Ended theWEEK withscheduleAdherence of95% or aboveEnded theWEEK with450 secondsor less AHTVoiceEnded theWEEK with54% SSRVoiceNo error inClaimedbefore thedelivery in aWEEKEnded theWEEK with370 secondsor below AHTWebchat WearingcolorBlack Ended theDAY with 370seconds orbelowWebChat AHTEnded theDAY with NoCallouts inCCFeedback Ended theDAY with 450seconds orbelow AHTVoiceNo absent/ Tardy fora WEEK QA Scorefor theWEEKis 93% orabove Ended theWEEK with91% FCRor above 100%DAUscore in aWEEK No Calloutsin CCFeedback orEscalationsfor a WEEKEnded theDAY with93% FCR No error inEmloyeeError in aWEEK Ended theWEEK with91%CSAT or abovewith minimum8 surveys100%QuizScore in aWEEKScheduleadhrencefor the DAYis 96%Ended theWEEK with12% SSRMessageNo error inOne offextremescenarios forthe WEEKEnded theWEEK with2 errors onlyin FoodSafety Notabsent ANDnot late forthe DAYEnded theDAY with 6surveycounts at100%Ended theWEEK withscheduleAdherence of95% or aboveEnded theWEEK with450 secondsor less AHTVoiceEnded theWEEK with54% SSRVoiceNo error inClaimedbefore thedelivery in aWEEKEnded theWEEK with370 secondsor below AHTWebchat WearingcolorBlack Ended theDAY with 370seconds orbelowWebChat AHTEnded theDAY with NoCallouts inCCFeedback Ended theDAY with 450seconds orbelow AHTVoiceNo absent/ Tardy fora WEEK QA Scorefor theWEEKis 93% orabove Ended theWEEK with91% FCRor above 100%DAUscore in aWEEK No Calloutsin CCFeedback orEscalationsfor a WEEKEnded theDAY with93% FCR No error inEmloyeeError in aWEEK 

UK HF KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
O
4
I
5
I
6
G
7
O
8
N
9
G
10
B
11
B
12
B
13
N
14
I
15
G
16
I
17
O
18
B
19
G
20
G
21
N
22
O
23
I
24
B
  1. O-Ended the WEEK with 91% CSAT or above with minimum 8 surveys
  2. N-100% Quiz Score in a WEEK
  3. O-Schedule adhrence for the DAY is 96%
  4. I-Ended the WEEK with 12% SSR Message
  5. I-No error in One off extreme scenarios for the WEEK
  6. G-Ended the WEEK with 2 errors only in Food Safety
  7. O-Not absent AND not late for the DAY
  8. N-Ended the DAY with 6 survey counts at 100%
  9. G-Ended the WEEK with schedule Adherence of 95% or above
  10. B-Ended the WEEK with 450 seconds or less AHT Voice
  11. B-Ended the WEEK with 54% SSR Voice
  12. B-No error in Claimed before the delivery in a WEEK
  13. N-Ended the WEEK with 370 seconds or below AHT Webchat
  14. I-Wearing color Black
  15. G-Ended the DAY with 370 seconds or below WebChat AHT
  16. I-Ended the DAY with No Callouts in CC Feedback
  17. O-Ended the DAY with 450 seconds or below AHT Voice
  18. B-No absent / Tardy for a WEEK
  19. G-QA Score for the WEEK is 93% or above
  20. G-Ended the WEEK with 91% FCR or above
  21. N-100% DAU score in a WEEK
  22. O-No Callouts in CC Feedback or Escalations for a WEEK
  23. I-Ended the DAY with 93% FCR
  24. B-No error in Emloyee Error in a WEEK