Ended theWEEK with370 secondsor below AHTWebchat Ended theWEEK with91%CSAT or abovewith minimum8 surveysNo Calloutsin CCFeedback orEscalationsfor a WEEKEnded theDAY with NoCallouts inCCFeedback 100%QuizScore in aWEEK100%DAUscore in aWEEK Ended theDAY with 450seconds orbelow AHTVoiceEnded theDAY with 6surveycounts at100%Ended theWEEK with91% FCRor above Ended theWEEK withscheduleAdherence of95% or aboveEnded theWEEK with450 secondsor less AHTVoiceQA Scorefor theWEEKis 93% orabove Ended theWEEK with54% SSRVoiceNo absent/ Tardy fora WEEK Scheduleadhrencefor the DAYis 96%Notabsent ANDnot late forthe DAYNo error inEmloyeeError in aWEEK No error inClaimedbefore thedelivery in aWEEKEnded theDAY with93% FCR Ended theDAY with 370seconds orbelowWebChat AHTNo error inOne offextremescenarios forthe WEEKEnded theWEEK with12% SSRMessageEnded theWEEK with2 errors onlyin FoodSafety WearingcolorBlack Ended theWEEK with370 secondsor below AHTWebchat Ended theWEEK with91%CSAT or abovewith minimum8 surveysNo Calloutsin CCFeedback orEscalationsfor a WEEKEnded theDAY with NoCallouts inCCFeedback 100%QuizScore in aWEEK100%DAUscore in aWEEK Ended theDAY with 450seconds orbelow AHTVoiceEnded theDAY with 6surveycounts at100%Ended theWEEK with91% FCRor above Ended theWEEK withscheduleAdherence of95% or aboveEnded theWEEK with450 secondsor less AHTVoiceQA Scorefor theWEEKis 93% orabove Ended theWEEK with54% SSRVoiceNo absent/ Tardy fora WEEK Scheduleadhrencefor the DAYis 96%Notabsent ANDnot late forthe DAYNo error inEmloyeeError in aWEEK No error inClaimedbefore thedelivery in aWEEKEnded theDAY with93% FCR Ended theDAY with 370seconds orbelowWebChat AHTNo error inOne offextremescenarios forthe WEEKEnded theWEEK with12% SSRMessageEnded theWEEK with2 errors onlyin FoodSafety WearingcolorBlack 

UK HF KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
O
4
I
5
N
6
N
7
O
8
N
9
G
10
G
11
B
12
G
13
B
14
B
15
O
16
O
17
B
18
B
19
I
20
G
21
I
22
I
23
G
24
I
  1. N-Ended the WEEK with 370 seconds or below AHT Webchat
  2. O-Ended the WEEK with 91% CSAT or above with minimum 8 surveys
  3. O-No Callouts in CC Feedback or Escalations for a WEEK
  4. I-Ended the DAY with No Callouts in CC Feedback
  5. N-100% Quiz Score in a WEEK
  6. N-100% DAU score in a WEEK
  7. O-Ended the DAY with 450 seconds or below AHT Voice
  8. N-Ended the DAY with 6 survey counts at 100%
  9. G-Ended the WEEK with 91% FCR or above
  10. G-Ended the WEEK with schedule Adherence of 95% or above
  11. B-Ended the WEEK with 450 seconds or less AHT Voice
  12. G-QA Score for the WEEK is 93% or above
  13. B-Ended the WEEK with 54% SSR Voice
  14. B-No absent / Tardy for a WEEK
  15. O-Schedule adhrence for the DAY is 96%
  16. O-Not absent AND not late for the DAY
  17. B-No error in Emloyee Error in a WEEK
  18. B-No error in Claimed before the delivery in a WEEK
  19. I-Ended the DAY with 93% FCR
  20. G-Ended the DAY with 370 seconds or below WebChat AHT
  21. I-No error in One off extreme scenarios for the WEEK
  22. I-Ended the WEEK with 12% SSR Message
  23. G-Ended the WEEK with 2 errors only in Food Safety
  24. I-Wearing color Black