Ended theDAY with 390secondsvoice AHT orbelowPositiveverbatim froma customer ina DAY (Itshouldbe specific) NoTardinessfor a DAY Wearingthe colorGREENEnded theWEEK with400 secondsAHT orbelowAchieved95% QAfor theWEEKEnded theDAY with97%ScheduleadherenceEnded theWEEK with95%ScheduleadherenceWearingthe colorPINK Ended theDAY with 95%CSAT withminimum of 4surveys100%DAU forthe WEEKEnded theDAY with54% SSRVoice100% QuizCompletionfor theWEEK Ended theDAY with 390seconds orbelowWebchat AHTEnded theDAY with12% SSRMessage NotAbsent onThursday Ended theDAY with12% SSRWebchatEnded theweek with aCSAT score of95% with aminimum of 8surveysEnded theWEEK with380 secondsor below AHTWebchat Ended theWEEKwith93% FCREnded theWEEK with12% SSRWebchatPositiveverbatim froma customer ina DAY (Itshouldbe specific)Ended theWEEK with54% SSRVoiceNoTardinessfor a day Ended theDAY with 390secondsvoice AHT orbelowPositiveverbatim froma customer ina DAY (Itshouldbe specific) NoTardinessfor a DAY Wearingthe colorGREENEnded theWEEK with400 secondsAHT orbelowAchieved95% QAfor theWEEKEnded theDAY with97%ScheduleadherenceEnded theWEEK with95%ScheduleadherenceWearingthe colorPINK Ended theDAY with 95%CSAT withminimum of 4surveys100%DAU forthe WEEKEnded theDAY with54% SSRVoice100% QuizCompletionfor theWEEK Ended theDAY with 390seconds orbelowWebchat AHTEnded theDAY with12% SSRMessage NotAbsent onThursday Ended theDAY with12% SSRWebchatEnded theweek with aCSAT score of95% with aminimum of 8surveysEnded theWEEK with380 secondsor below AHTWebchat Ended theWEEKwith93% FCREnded theWEEK with12% SSRWebchatPositiveverbatim froma customer ina DAY (Itshouldbe specific)Ended theWEEK with54% SSRVoiceNoTardinessfor a day 

UK IE KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended the DAY with 390 seconds voice AHT or below
  2. Positive verbatim from a customer in a DAY (It should be specific)
  3. No Tardiness for a DAY
  4. Wearing the color GREEN
  5. Ended the WEEK with 400 seconds AHT or below
  6. Achieved 95% QA for the WEEK
  7. Ended the DAY with 97% Schedule adherence
  8. Ended the WEEK with 95% Schedule adherence
  9. Wearing the color PINK
  10. Ended the DAY with 95% CSAT with minimum of 4 surveys
  11. 100% DAU for the WEEK
  12. Ended the DAY with 54% SSR Voice
  13. 100% Quiz Completion for the WEEK
  14. Ended the DAY with 390 seconds or below Webchat AHT
  15. Ended the DAY with 12% SSR Message
  16. Not Absent on Thursday
  17. Ended the DAY with 12% SSR Webchat
  18. Ended the week with a CSAT score of 95% with a minimum of 8 surveys
  19. Ended the WEEK with 380 seconds or below AHT Webchat
  20. Ended the WEEK with 93% FCR
  21. Ended the WEEK with 12% SSR Webchat
  22. Positive verbatim from a customer in a DAY (It should be specific)
  23. Ended the WEEK with 54% SSR Voice
  24. No Tardiness for a day