Wearingthe colorPINK Ended theDAY with 95%CSAT withminimum of 4surveysEnded theWEEK with400 secondsAHT orbelowEnded theDAY with54% SSRVoiceEnded theDAY with 390secondsvoice AHT orbelowEnded theWEEK with95%ScheduleadherenceNoTardinessfor a day Positiveverbatim froma customer ina DAY (Itshouldbe specific)Positiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theWEEK with54% SSRVoiceNotAbsent onThursday 100%DAU forthe WEEKEnded theDAY with12% SSRWebchatEnded theWEEK with12% SSRWebchatEnded theWEEK with380 secondsor below AHTWebchat Ended theWEEKwith93% FCRNoTardinessfor a DAY Ended theDAY with 390seconds orbelowWebchat AHTEnded theweek with aCSAT score of95% with aminimum of 8surveysWearingthe colorGREENAchieved95% QAfor theWEEK100% QuizCompletionfor theWEEK Ended theDAY with97%ScheduleadherenceEnded theDAY with12% SSRMessage Wearingthe colorPINK Ended theDAY with 95%CSAT withminimum of 4surveysEnded theWEEK with400 secondsAHT orbelowEnded theDAY with54% SSRVoiceEnded theDAY with 390secondsvoice AHT orbelowEnded theWEEK with95%ScheduleadherenceNoTardinessfor a day Positiveverbatim froma customer ina DAY (Itshouldbe specific)Positiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theWEEK with54% SSRVoiceNotAbsent onThursday 100%DAU forthe WEEKEnded theDAY with12% SSRWebchatEnded theWEEK with12% SSRWebchatEnded theWEEK with380 secondsor below AHTWebchat Ended theWEEKwith93% FCRNoTardinessfor a DAY Ended theDAY with 390seconds orbelowWebchat AHTEnded theweek with aCSAT score of95% with aminimum of 8surveysWearingthe colorGREENAchieved95% QAfor theWEEK100% QuizCompletionfor theWEEK Ended theDAY with97%ScheduleadherenceEnded theDAY with12% SSRMessage 

UK IE KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wearing the color PINK
  2. Ended the DAY with 95% CSAT with minimum of 4 surveys
  3. Ended the WEEK with 400 seconds AHT or below
  4. Ended the DAY with 54% SSR Voice
  5. Ended the DAY with 390 seconds voice AHT or below
  6. Ended the WEEK with 95% Schedule adherence
  7. No Tardiness for a day
  8. Positive verbatim from a customer in a DAY (It should be specific)
  9. Positive verbatim from a customer in a DAY (It should be specific)
  10. Ended the WEEK with 54% SSR Voice
  11. Not Absent on Thursday
  12. 100% DAU for the WEEK
  13. Ended the DAY with 12% SSR Webchat
  14. Ended the WEEK with 12% SSR Webchat
  15. Ended the WEEK with 380 seconds or below AHT Webchat
  16. Ended the WEEK with 93% FCR
  17. No Tardiness for a DAY
  18. Ended the DAY with 390 seconds or below Webchat AHT
  19. Ended the week with a CSAT score of 95% with a minimum of 8 surveys
  20. Wearing the color GREEN
  21. Achieved 95% QA for the WEEK
  22. 100% Quiz Completion for the WEEK
  23. Ended the DAY with 97% Schedule adherence
  24. Ended the DAY with 12% SSR Message