Ended theWEEK with12% SSRWebchatEnded theDAY with 390secondsvoice AHT orbelow100%DAU forthe WEEKEnded theweek with aCSAT score of95% with aminimum of 8surveysEnded theDAY with 390seconds orbelowWebchat AHTNoTardinessfor a DAY Ended theWEEK with380 secondsor below AHTWebchat Ended theWEEK with400 secondsAHT orbelowNotAbsent onThursday Wearingthe colorGREENNoTardinessfor a day Ended theDAY with12% SSRWebchatEnded theWEEK with95%ScheduleadherenceWearingthe colorPINK Ended theDAY with12% SSRMessage Achieved95% QAfor theWEEKEnded theDAY with54% SSRVoiceEnded theWEEK with54% SSRVoiceEnded theWEEKwith93% FCRPositiveverbatim froma customer ina DAY (Itshouldbe specific)Positiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theDAY with97%ScheduleadherenceEnded theDAY with 95%CSAT withminimum of 4surveys100% QuizCompletionfor theWEEK Ended theWEEK with12% SSRWebchatEnded theDAY with 390secondsvoice AHT orbelow100%DAU forthe WEEKEnded theweek with aCSAT score of95% with aminimum of 8surveysEnded theDAY with 390seconds orbelowWebchat AHTNoTardinessfor a DAY Ended theWEEK with380 secondsor below AHTWebchat Ended theWEEK with400 secondsAHT orbelowNotAbsent onThursday Wearingthe colorGREENNoTardinessfor a day Ended theDAY with12% SSRWebchatEnded theWEEK with95%ScheduleadherenceWearingthe colorPINK Ended theDAY with12% SSRMessage Achieved95% QAfor theWEEKEnded theDAY with54% SSRVoiceEnded theWEEK with54% SSRVoiceEnded theWEEKwith93% FCRPositiveverbatim froma customer ina DAY (Itshouldbe specific)Positiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theDAY with97%ScheduleadherenceEnded theDAY with 95%CSAT withminimum of 4surveys100% QuizCompletionfor theWEEK 

UK IE KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended the WEEK with 12% SSR Webchat
  2. Ended the DAY with 390 seconds voice AHT or below
  3. 100% DAU for the WEEK
  4. Ended the week with a CSAT score of 95% with a minimum of 8 surveys
  5. Ended the DAY with 390 seconds or below Webchat AHT
  6. No Tardiness for a DAY
  7. Ended the WEEK with 380 seconds or below AHT Webchat
  8. Ended the WEEK with 400 seconds AHT or below
  9. Not Absent on Thursday
  10. Wearing the color GREEN
  11. No Tardiness for a day
  12. Ended the DAY with 12% SSR Webchat
  13. Ended the WEEK with 95% Schedule adherence
  14. Wearing the color PINK
  15. Ended the DAY with 12% SSR Message
  16. Achieved 95% QA for the WEEK
  17. Ended the DAY with 54% SSR Voice
  18. Ended the WEEK with 54% SSR Voice
  19. Ended the WEEK with 93% FCR
  20. Positive verbatim from a customer in a DAY (It should be specific)
  21. Positive verbatim from a customer in a DAY (It should be specific)
  22. Ended the DAY with 97% Schedule adherence
  23. Ended the DAY with 95% CSAT with minimum of 4 surveys
  24. 100% Quiz Completion for the WEEK