100% QuizCompletionfor theWEEK Positiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theWEEK with400 secondsAHT orbelowWearingthe colorPINK Positiveverbatim froma customer ina DAY (Itshouldbe specific)Ended theDAY with12% SSRWebchatNotAbsent onThursday Ended theWEEK with95%ScheduleadherenceNoTardinessfor a DAY Ended theweek with aCSAT score of95% with aminimum of 8surveysEnded theWEEK with380 secondsor below AHTWebchat NoTardinessfor a day 100%DAU forthe WEEKEnded theDAY with54% SSRVoiceEnded theDAY with 390seconds orbelowWebchat AHTEnded theWEEK with12% SSRWebchatEnded theDAY with12% SSRMessage Achieved95% QAfor theWEEKEnded theWEEK with54% SSRVoiceEnded theDAY with 95%CSAT withminimum of 4surveysEnded theDAY with 390secondsvoice AHT orbelowWearingthe colorGREENEnded theWEEKwith93% FCREnded theDAY with97%Scheduleadherence100% QuizCompletionfor theWEEK Positiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theWEEK with400 secondsAHT orbelowWearingthe colorPINK Positiveverbatim froma customer ina DAY (Itshouldbe specific)Ended theDAY with12% SSRWebchatNotAbsent onThursday Ended theWEEK with95%ScheduleadherenceNoTardinessfor a DAY Ended theweek with aCSAT score of95% with aminimum of 8surveysEnded theWEEK with380 secondsor below AHTWebchat NoTardinessfor a day 100%DAU forthe WEEKEnded theDAY with54% SSRVoiceEnded theDAY with 390seconds orbelowWebchat AHTEnded theWEEK with12% SSRWebchatEnded theDAY with12% SSRMessage Achieved95% QAfor theWEEKEnded theWEEK with54% SSRVoiceEnded theDAY with 95%CSAT withminimum of 4surveysEnded theDAY with 390secondsvoice AHT orbelowWearingthe colorGREENEnded theWEEKwith93% FCREnded theDAY with97%Scheduleadherence

UK IE KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Quiz Completion for the WEEK
  2. Positive verbatim from a customer in a DAY (It should be specific)
  3. Ended the WEEK with 400 seconds AHT or below
  4. Wearing the color PINK
  5. Positive verbatim from a customer in a DAY (It should be specific)
  6. Ended the DAY with 12% SSR Webchat
  7. Not Absent on Thursday
  8. Ended the WEEK with 95% Schedule adherence
  9. No Tardiness for a DAY
  10. Ended the week with a CSAT score of 95% with a minimum of 8 surveys
  11. Ended the WEEK with 380 seconds or below AHT Webchat
  12. No Tardiness for a day
  13. 100% DAU for the WEEK
  14. Ended the DAY with 54% SSR Voice
  15. Ended the DAY with 390 seconds or below Webchat AHT
  16. Ended the WEEK with 12% SSR Webchat
  17. Ended the DAY with 12% SSR Message
  18. Achieved 95% QA for the WEEK
  19. Ended the WEEK with 54% SSR Voice
  20. Ended the DAY with 95% CSAT with minimum of 4 surveys
  21. Ended the DAY with 390 seconds voice AHT or below
  22. Wearing the color GREEN
  23. Ended the WEEK with 93% FCR
  24. Ended the DAY with 97% Schedule adherence