Ended theweek with aCSAT score of95% with aminimum of 8surveysEnded theWEEK with54% SSRVoice100% QuizCompletionfor theWEEK Ended theDAY with12% SSRWebchatEnded theDAY with 95%CSAT withminimum of 4surveysWearingthe colorGREENEnded theWEEK with12% SSRWebchatWearingthe colorPINK NotAbsent onThursday Ended theDAY with12% SSRMessage Positiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theDAY with97%ScheduleadherenceNoTardinessfor a DAY NoTardinessfor a day Ended theDAY with54% SSRVoiceEnded theDAY with 390secondsvoice AHT orbelowEnded theWEEK with400 secondsAHT orbelow100%DAU forthe WEEKEnded theWEEKwith93% FCREnded theWEEK with380 secondsor below AHTWebchat Positiveverbatim froma customer ina DAY (Itshouldbe specific)Ended theDAY with 390seconds orbelowWebchat AHTAchieved95% QAfor theWEEKEnded theWEEK with95%ScheduleadherenceEnded theweek with aCSAT score of95% with aminimum of 8surveysEnded theWEEK with54% SSRVoice100% QuizCompletionfor theWEEK Ended theDAY with12% SSRWebchatEnded theDAY with 95%CSAT withminimum of 4surveysWearingthe colorGREENEnded theWEEK with12% SSRWebchatWearingthe colorPINK NotAbsent onThursday Ended theDAY with12% SSRMessage Positiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theDAY with97%ScheduleadherenceNoTardinessfor a DAY NoTardinessfor a day Ended theDAY with54% SSRVoiceEnded theDAY with 390secondsvoice AHT orbelowEnded theWEEK with400 secondsAHT orbelow100%DAU forthe WEEKEnded theWEEKwith93% FCREnded theWEEK with380 secondsor below AHTWebchat Positiveverbatim froma customer ina DAY (Itshouldbe specific)Ended theDAY with 390seconds orbelowWebchat AHTAchieved95% QAfor theWEEKEnded theWEEK with95%Scheduleadherence

UK IE KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended the week with a CSAT score of 95% with a minimum of 8 surveys
  2. Ended the WEEK with 54% SSR Voice
  3. 100% Quiz Completion for the WEEK
  4. Ended the DAY with 12% SSR Webchat
  5. Ended the DAY with 95% CSAT with minimum of 4 surveys
  6. Wearing the color GREEN
  7. Ended the WEEK with 12% SSR Webchat
  8. Wearing the color PINK
  9. Not Absent on Thursday
  10. Ended the DAY with 12% SSR Message
  11. Positive verbatim from a customer in a DAY (It should be specific)
  12. Ended the DAY with 97% Schedule adherence
  13. No Tardiness for a DAY
  14. No Tardiness for a day
  15. Ended the DAY with 54% SSR Voice
  16. Ended the DAY with 390 seconds voice AHT or below
  17. Ended the WEEK with 400 seconds AHT or below
  18. 100% DAU for the WEEK
  19. Ended the WEEK with 93% FCR
  20. Ended the WEEK with 380 seconds or below AHT Webchat
  21. Positive verbatim from a customer in a DAY (It should be specific)
  22. Ended the DAY with 390 seconds or below Webchat AHT
  23. Achieved 95% QA for the WEEK
  24. Ended the WEEK with 95% Schedule adherence