Achieved95% QAfor theWEEKEnded theDAY with 390seconds orbelowWebchat AHT100%DAU forthe WEEKEnded theweek with aCSAT score of95% with aminimum of 8surveysNoTardinessfor a DAY Wearingthe colorPINK Wearingthe colorGREENPositiveverbatim froma customer ina DAY (Itshouldbe specific) NoTardinessfor a day Ended theWEEK with54% SSRVoiceEnded theDAY with 95%CSAT withminimum of 4surveysEnded theDAY with 390secondsvoice AHT orbelowEnded theDAY with54% SSRVoiceEnded theWEEK with400 secondsAHT orbelowEnded theWEEKwith93% FCREnded theWEEK with95%Scheduleadherence100% QuizCompletionfor theWEEK Ended theWEEK with380 secondsor below AHTWebchat NotAbsent onThursday Ended theDAY with97%ScheduleadherencePositiveverbatim froma customer ina DAY (Itshouldbe specific)Ended theWEEK with12% SSRWebchatEnded theDAY with12% SSRWebchatEnded theDAY with12% SSRMessage Achieved95% QAfor theWEEKEnded theDAY with 390seconds orbelowWebchat AHT100%DAU forthe WEEKEnded theweek with aCSAT score of95% with aminimum of 8surveysNoTardinessfor a DAY Wearingthe colorPINK Wearingthe colorGREENPositiveverbatim froma customer ina DAY (Itshouldbe specific) NoTardinessfor a day Ended theWEEK with54% SSRVoiceEnded theDAY with 95%CSAT withminimum of 4surveysEnded theDAY with 390secondsvoice AHT orbelowEnded theDAY with54% SSRVoiceEnded theWEEK with400 secondsAHT orbelowEnded theWEEKwith93% FCREnded theWEEK with95%Scheduleadherence100% QuizCompletionfor theWEEK Ended theWEEK with380 secondsor below AHTWebchat NotAbsent onThursday Ended theDAY with97%ScheduleadherencePositiveverbatim froma customer ina DAY (Itshouldbe specific)Ended theWEEK with12% SSRWebchatEnded theDAY with12% SSRWebchatEnded theDAY with12% SSRMessage 

UK IE KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Achieved 95% QA for the WEEK
  2. Ended the DAY with 390 seconds or below Webchat AHT
  3. 100% DAU for the WEEK
  4. Ended the week with a CSAT score of 95% with a minimum of 8 surveys
  5. No Tardiness for a DAY
  6. Wearing the color PINK
  7. Wearing the color GREEN
  8. Positive verbatim from a customer in a DAY (It should be specific)
  9. No Tardiness for a day
  10. Ended the WEEK with 54% SSR Voice
  11. Ended the DAY with 95% CSAT with minimum of 4 surveys
  12. Ended the DAY with 390 seconds voice AHT or below
  13. Ended the DAY with 54% SSR Voice
  14. Ended the WEEK with 400 seconds AHT or below
  15. Ended the WEEK with 93% FCR
  16. Ended the WEEK with 95% Schedule adherence
  17. 100% Quiz Completion for the WEEK
  18. Ended the WEEK with 380 seconds or below AHT Webchat
  19. Not Absent on Thursday
  20. Ended the DAY with 97% Schedule adherence
  21. Positive verbatim from a customer in a DAY (It should be specific)
  22. Ended the WEEK with 12% SSR Webchat
  23. Ended the DAY with 12% SSR Webchat
  24. Ended the DAY with 12% SSR Message