Ended theWEEK with12% SSRWebchatEnded theWEEK with95%ScheduleadherenceAchieved95% QAfor theWEEKEnded theWEEK with54% SSRVoicePositiveverbatim froma customer ina DAY (Itshouldbe specific)Ended theWEEK with400 secondsAHT orbelowEnded theDAY with12% SSRWebchatEnded theDAY with 390seconds orbelowWebchat AHTNoTardinessfor a DAY Ended theDAY with97%ScheduleadherenceEnded theDAY with 390secondsvoice AHT orbelowWearingthe colorPINK 100%DAU forthe WEEKNoTardinessfor a day Ended theDAY with12% SSRMessage Positiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theDAY with54% SSRVoiceEnded theWEEKwith93% FCREnded theWEEK with380 secondsor below AHTWebchat NotAbsent onThursday Ended theDAY with 95%CSAT withminimum of 4surveysWearingthe colorGREEN100% QuizCompletionfor theWEEK Ended theweek with aCSAT score of95% with aminimum of 8surveysEnded theWEEK with12% SSRWebchatEnded theWEEK with95%ScheduleadherenceAchieved95% QAfor theWEEKEnded theWEEK with54% SSRVoicePositiveverbatim froma customer ina DAY (Itshouldbe specific)Ended theWEEK with400 secondsAHT orbelowEnded theDAY with12% SSRWebchatEnded theDAY with 390seconds orbelowWebchat AHTNoTardinessfor a DAY Ended theDAY with97%ScheduleadherenceEnded theDAY with 390secondsvoice AHT orbelowWearingthe colorPINK 100%DAU forthe WEEKNoTardinessfor a day Ended theDAY with12% SSRMessage Positiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theDAY with54% SSRVoiceEnded theWEEKwith93% FCREnded theWEEK with380 secondsor below AHTWebchat NotAbsent onThursday Ended theDAY with 95%CSAT withminimum of 4surveysWearingthe colorGREEN100% QuizCompletionfor theWEEK Ended theweek with aCSAT score of95% with aminimum of 8surveys

UK IE KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended the WEEK with 12% SSR Webchat
  2. Ended the WEEK with 95% Schedule adherence
  3. Achieved 95% QA for the WEEK
  4. Ended the WEEK with 54% SSR Voice
  5. Positive verbatim from a customer in a DAY (It should be specific)
  6. Ended the WEEK with 400 seconds AHT or below
  7. Ended the DAY with 12% SSR Webchat
  8. Ended the DAY with 390 seconds or below Webchat AHT
  9. No Tardiness for a DAY
  10. Ended the DAY with 97% Schedule adherence
  11. Ended the DAY with 390 seconds voice AHT or below
  12. Wearing the color PINK
  13. 100% DAU for the WEEK
  14. No Tardiness for a day
  15. Ended the DAY with 12% SSR Message
  16. Positive verbatim from a customer in a DAY (It should be specific)
  17. Ended the DAY with 54% SSR Voice
  18. Ended the WEEK with 93% FCR
  19. Ended the WEEK with 380 seconds or below AHT Webchat
  20. Not Absent on Thursday
  21. Ended the DAY with 95% CSAT with minimum of 4 surveys
  22. Wearing the color GREEN
  23. 100% Quiz Completion for the WEEK
  24. Ended the week with a CSAT score of 95% with a minimum of 8 surveys