Ended theWEEK with54% SSRVoiceEnded theWEEK with380 secondsor below AHTWebchat Ended theWEEK with95%ScheduleadherenceNotAbsent onThursday Ended theDAY with12% SSRWebchat100% QuizCompletionfor theWEEK Ended theWEEKwith93% FCRWearingthe colorGREENPositiveverbatim froma customer ina DAY (Itshouldbe specific)Positiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theDAY with 390secondsvoice AHT orbelowEnded theDAY with97%ScheduleadherenceEnded theWEEK with400 secondsAHT orbelowEnded theDAY with12% SSRMessage Wearingthe colorPINK Ended theDAY with54% SSRVoiceEnded theDAY with 95%CSAT withminimum of 4surveysEnded theweek with aCSAT score of95% with aminimum of 8surveysEnded theWEEK with12% SSRWebchatNoTardinessfor a DAY 100%DAU forthe WEEKAchieved95% QAfor theWEEKNoTardinessfor a day Ended theDAY with 390seconds orbelowWebchat AHTEnded theWEEK with54% SSRVoiceEnded theWEEK with380 secondsor below AHTWebchat Ended theWEEK with95%ScheduleadherenceNotAbsent onThursday Ended theDAY with12% SSRWebchat100% QuizCompletionfor theWEEK Ended theWEEKwith93% FCRWearingthe colorGREENPositiveverbatim froma customer ina DAY (Itshouldbe specific)Positiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theDAY with 390secondsvoice AHT orbelowEnded theDAY with97%ScheduleadherenceEnded theWEEK with400 secondsAHT orbelowEnded theDAY with12% SSRMessage Wearingthe colorPINK Ended theDAY with54% SSRVoiceEnded theDAY with 95%CSAT withminimum of 4surveysEnded theweek with aCSAT score of95% with aminimum of 8surveysEnded theWEEK with12% SSRWebchatNoTardinessfor a DAY 100%DAU forthe WEEKAchieved95% QAfor theWEEKNoTardinessfor a day Ended theDAY with 390seconds orbelowWebchat AHT

UK IE KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended the WEEK with 54% SSR Voice
  2. Ended the WEEK with 380 seconds or below AHT Webchat
  3. Ended the WEEK with 95% Schedule adherence
  4. Not Absent on Thursday
  5. Ended the DAY with 12% SSR Webchat
  6. 100% Quiz Completion for the WEEK
  7. Ended the WEEK with 93% FCR
  8. Wearing the color GREEN
  9. Positive verbatim from a customer in a DAY (It should be specific)
  10. Positive verbatim from a customer in a DAY (It should be specific)
  11. Ended the DAY with 390 seconds voice AHT or below
  12. Ended the DAY with 97% Schedule adherence
  13. Ended the WEEK with 400 seconds AHT or below
  14. Ended the DAY with 12% SSR Message
  15. Wearing the color PINK
  16. Ended the DAY with 54% SSR Voice
  17. Ended the DAY with 95% CSAT with minimum of 4 surveys
  18. Ended the week with a CSAT score of 95% with a minimum of 8 surveys
  19. Ended the WEEK with 12% SSR Webchat
  20. No Tardiness for a DAY
  21. 100% DAU for the WEEK
  22. Achieved 95% QA for the WEEK
  23. No Tardiness for a day
  24. Ended the DAY with 390 seconds or below Webchat AHT