Ended theDAY with12% SSRWebchatEnded theWEEK with54% SSRVoiceEnded theWEEK with12% SSRWebchatNoTardinessfor a DAY Achieved95% QAfor theWEEKEnded theWEEK with380 secondsor below AHTWebchat Ended theDAY with54% SSRVoicePositiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theDAY with12% SSRMessage Ended theWEEKwith93% FCRPositiveverbatim froma customer ina DAY (Itshouldbe specific)Ended theweek with aCSAT score of95% with aminimum of 8surveysWearingthe colorGREEN100% QuizCompletionfor theWEEK 100%DAU forthe WEEKEnded theWEEK with95%ScheduleadherenceEnded theDAY with 390seconds orbelowWebchat AHTWearingthe colorPINK NotAbsent onThursday NoTardinessfor a day Ended theWEEK with400 secondsAHT orbelowEnded theDAY with 95%CSAT withminimum of 4surveysEnded theDAY with97%ScheduleadherenceEnded theDAY with 390secondsvoice AHT orbelowEnded theDAY with12% SSRWebchatEnded theWEEK with54% SSRVoiceEnded theWEEK with12% SSRWebchatNoTardinessfor a DAY Achieved95% QAfor theWEEKEnded theWEEK with380 secondsor below AHTWebchat Ended theDAY with54% SSRVoicePositiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theDAY with12% SSRMessage Ended theWEEKwith93% FCRPositiveverbatim froma customer ina DAY (Itshouldbe specific)Ended theweek with aCSAT score of95% with aminimum of 8surveysWearingthe colorGREEN100% QuizCompletionfor theWEEK 100%DAU forthe WEEKEnded theWEEK with95%ScheduleadherenceEnded theDAY with 390seconds orbelowWebchat AHTWearingthe colorPINK NotAbsent onThursday NoTardinessfor a day Ended theWEEK with400 secondsAHT orbelowEnded theDAY with 95%CSAT withminimum of 4surveysEnded theDAY with97%ScheduleadherenceEnded theDAY with 390secondsvoice AHT orbelow

UK IE KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended the DAY with 12% SSR Webchat
  2. Ended the WEEK with 54% SSR Voice
  3. Ended the WEEK with 12% SSR Webchat
  4. No Tardiness for a DAY
  5. Achieved 95% QA for the WEEK
  6. Ended the WEEK with 380 seconds or below AHT Webchat
  7. Ended the DAY with 54% SSR Voice
  8. Positive verbatim from a customer in a DAY (It should be specific)
  9. Ended the DAY with 12% SSR Message
  10. Ended the WEEK with 93% FCR
  11. Positive verbatim from a customer in a DAY (It should be specific)
  12. Ended the week with a CSAT score of 95% with a minimum of 8 surveys
  13. Wearing the color GREEN
  14. 100% Quiz Completion for the WEEK
  15. 100% DAU for the WEEK
  16. Ended the WEEK with 95% Schedule adherence
  17. Ended the DAY with 390 seconds or below Webchat AHT
  18. Wearing the color PINK
  19. Not Absent on Thursday
  20. No Tardiness for a day
  21. Ended the WEEK with 400 seconds AHT or below
  22. Ended the DAY with 95% CSAT with minimum of 4 surveys
  23. Ended the DAY with 97% Schedule adherence
  24. Ended the DAY with 390 seconds voice AHT or below