Ended theWEEK with54% SSRVoiceEnded theDAY with 390secondsvoice AHT orbelowPositiveverbatim froma customer ina DAY (Itshouldbe specific)100% QuizCompletionfor theWEEK NotAbsent onThursday NoTardinessfor a day Ended theDAY with54% SSRVoiceEnded theweek with aCSAT score of95% with aminimum of 8surveysEnded theWEEK with400 secondsAHT orbelowEnded theDAY with 390seconds orbelowWebchat AHTEnded theWEEK with95%ScheduleadherenceEnded theWEEKwith93% FCREnded theWEEK with12% SSRWebchatEnded theDAY with12% SSRWebchat100%DAU forthe WEEKEnded theDAY with 95%CSAT withminimum of 4surveysEnded theDAY with97%ScheduleadherenceNoTardinessfor a DAY Wearingthe colorPINK Positiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theDAY with12% SSRMessage Ended theWEEK with380 secondsor below AHTWebchat Achieved95% QAfor theWEEKWearingthe colorGREENEnded theWEEK with54% SSRVoiceEnded theDAY with 390secondsvoice AHT orbelowPositiveverbatim froma customer ina DAY (Itshouldbe specific)100% QuizCompletionfor theWEEK NotAbsent onThursday NoTardinessfor a day Ended theDAY with54% SSRVoiceEnded theweek with aCSAT score of95% with aminimum of 8surveysEnded theWEEK with400 secondsAHT orbelowEnded theDAY with 390seconds orbelowWebchat AHTEnded theWEEK with95%ScheduleadherenceEnded theWEEKwith93% FCREnded theWEEK with12% SSRWebchatEnded theDAY with12% SSRWebchat100%DAU forthe WEEKEnded theDAY with 95%CSAT withminimum of 4surveysEnded theDAY with97%ScheduleadherenceNoTardinessfor a DAY Wearingthe colorPINK Positiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theDAY with12% SSRMessage Ended theWEEK with380 secondsor below AHTWebchat Achieved95% QAfor theWEEKWearingthe colorGREEN

UK IE KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended the WEEK with 54% SSR Voice
  2. Ended the DAY with 390 seconds voice AHT or below
  3. Positive verbatim from a customer in a DAY (It should be specific)
  4. 100% Quiz Completion for the WEEK
  5. Not Absent on Thursday
  6. No Tardiness for a day
  7. Ended the DAY with 54% SSR Voice
  8. Ended the week with a CSAT score of 95% with a minimum of 8 surveys
  9. Ended the WEEK with 400 seconds AHT or below
  10. Ended the DAY with 390 seconds or below Webchat AHT
  11. Ended the WEEK with 95% Schedule adherence
  12. Ended the WEEK with 93% FCR
  13. Ended the WEEK with 12% SSR Webchat
  14. Ended the DAY with 12% SSR Webchat
  15. 100% DAU for the WEEK
  16. Ended the DAY with 95% CSAT with minimum of 4 surveys
  17. Ended the DAY with 97% Schedule adherence
  18. No Tardiness for a DAY
  19. Wearing the color PINK
  20. Positive verbatim from a customer in a DAY (It should be specific)
  21. Ended the DAY with 12% SSR Message
  22. Ended the WEEK with 380 seconds or below AHT Webchat
  23. Achieved 95% QA for the WEEK
  24. Wearing the color GREEN