Ended theWEEK with95%ScheduleadherenceNoTardinessfor a DAY Wearingthe colorPINK Achieved95% QAfor theWEEK100%DAU forthe WEEKEnded theWEEK with380 secondsor below AHTWebchat Wearingthe colorGREENEnded theWEEKwith93% FCRPositiveverbatim froma customer ina DAY (Itshouldbe specific)100% QuizCompletionfor theWEEK Ended theDAY with54% SSRVoiceEnded theDAY with97%ScheduleadherenceEnded theWEEK with54% SSRVoiceEnded theweek with aCSAT score of95% with aminimum of 8surveysPositiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theWEEK with12% SSRWebchatEnded theDAY with 95%CSAT withminimum of 4surveysNoTardinessfor a day Ended theDAY with 390secondsvoice AHT orbelowEnded theDAY with 390seconds orbelowWebchat AHTNotAbsent onThursday Ended theWEEK with400 secondsAHT orbelowEnded theDAY with12% SSRMessage Ended theDAY with12% SSRWebchatEnded theWEEK with95%ScheduleadherenceNoTardinessfor a DAY Wearingthe colorPINK Achieved95% QAfor theWEEK100%DAU forthe WEEKEnded theWEEK with380 secondsor below AHTWebchat Wearingthe colorGREENEnded theWEEKwith93% FCRPositiveverbatim froma customer ina DAY (Itshouldbe specific)100% QuizCompletionfor theWEEK Ended theDAY with54% SSRVoiceEnded theDAY with97%ScheduleadherenceEnded theWEEK with54% SSRVoiceEnded theweek with aCSAT score of95% with aminimum of 8surveysPositiveverbatim froma customer ina DAY (Itshouldbe specific) Ended theWEEK with12% SSRWebchatEnded theDAY with 95%CSAT withminimum of 4surveysNoTardinessfor a day Ended theDAY with 390secondsvoice AHT orbelowEnded theDAY with 390seconds orbelowWebchat AHTNotAbsent onThursday Ended theWEEK with400 secondsAHT orbelowEnded theDAY with12% SSRMessage Ended theDAY with12% SSRWebchat

UK IE KPI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended the WEEK with 95% Schedule adherence
  2. No Tardiness for a DAY
  3. Wearing the color PINK
  4. Achieved 95% QA for the WEEK
  5. 100% DAU for the WEEK
  6. Ended the WEEK with 380 seconds or below AHT Webchat
  7. Wearing the color GREEN
  8. Ended the WEEK with 93% FCR
  9. Positive verbatim from a customer in a DAY (It should be specific)
  10. 100% Quiz Completion for the WEEK
  11. Ended the DAY with 54% SSR Voice
  12. Ended the DAY with 97% Schedule adherence
  13. Ended the WEEK with 54% SSR Voice
  14. Ended the week with a CSAT score of 95% with a minimum of 8 surveys
  15. Positive verbatim from a customer in a DAY (It should be specific)
  16. Ended the WEEK with 12% SSR Webchat
  17. Ended the DAY with 95% CSAT with minimum of 4 surveys
  18. No Tardiness for a day
  19. Ended the DAY with 390 seconds voice AHT or below
  20. Ended the DAY with 390 seconds or below Webchat AHT
  21. Not Absent on Thursday
  22. Ended the WEEK with 400 seconds AHT or below
  23. Ended the DAY with 12% SSR Message
  24. Ended the DAY with 12% SSR Webchat