Claim Owner Moved to Express _______________ Closed a Claim Appropriately _____________ Recorded Statement on Dispute ________________ VIS Template Used _______________ Explained Disputed Liability Decision ______________ Explained ADSP _________________ Customer Facing Discretionary _________________ Recorded Statement with an interpreter __________ Call Out on Discretionary Task ______________ Recorded Statement- Disputed Claim ____________________ Sent Ovation to person outside of team Discretionary Task in Calendars ___ _______ Calendar Task Completed in Discretionary _____________ Liability Decision __________________ Claim Closed Appropriately _______________ Claim Moved to Sub ________________ Sent Ovation to Team Member Sent Ovation to Anyone Shared Discretionary Task Pocket Estimate Accepted by Customer Liability Decision __________________ Moved COL to Express Sent 30 Day Status Letter ______________ Explained OCS Claim Owner Moved to Express _______________ Closed a Claim Appropriately _____________ Recorded Statement on Dispute ________________ VIS Template Used _______________ Explained Disputed Liability Decision ______________ Explained ADSP _________________ Customer Facing Discretionary _________________ Recorded Statement with an interpreter __________ Call Out on Discretionary Task ______________ Recorded Statement- Disputed Claim ____________________ Sent Ovation to person outside of team Discretionary Task in Calendars ___ _______ Calendar Task Completed in Discretionary _____________ Liability Decision __________________ Claim Closed Appropriately _______________ Claim Moved to Sub ________________ Sent Ovation to Team Member Sent Ovation to Anyone Shared Discretionary Task Pocket Estimate Accepted by Customer Liability Decision __________________ Moved COL to Express Sent 30 Day Status Letter ______________ Explained OCS
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Claim Owner Moved to Express _______________
Closed a Claim Appropriately _____________
Recorded Statement on Dispute ________________
VIS Template Used _______________
Explained Disputed Liability Decision ______________
Explained ADSP _________________
Customer Facing Discretionary _________________
Recorded Statement with an interpreter __________
Call Out on Discretionary Task ______________
Recorded Statement-Disputed Claim ____________________
Sent Ovation to person outside of team
Discretionary Task in Calendars ___ _______
Calendar Task Completed in Discretionary _____________
Liability Decision __________________
Claim Closed Appropriately _______________
Claim Moved to Sub ________________
Sent Ovation to Team Member
Sent Ovation to Anyone
Shared Discretionary Task
Pocket Estimate Accepted by Customer
Liability Decision __________________
Moved COL to Express
Sent 30 Day Status Letter ______________
Explained OCS