Call Out onDiscretionaryTask______________SharedDiscretionaryTaskVIS TemplateUsed_______________ExplainedOCSCalendar TaskCompleted inDiscretionary_____________Sent 30 DayStatus Letter______________ExplainedDisputed LiabilityDecision______________Explained ADSP_________________Recorded Statement-Disputed Claim____________________PocketEstimateAccepted byCustomerSentOvation toAnyoneClaim ClosedAppropriately_______________Recorded Statementon Dispute________________Liability Decision__________________RecordedStatementwith aninterpreter__________Claim OwnerMoved to Express_______________MovedCOL toExpressLiability Decision__________________DiscretionaryTask inCalendars___ _______SentOvation toTeamMemberCustomer FacingDiscretionary_________________Sent Ovationto personoutside ofteamClaim Moved to Sub________________Closed a ClaimAppropriately_____________Call Out onDiscretionaryTask______________SharedDiscretionaryTaskVIS TemplateUsed_______________ExplainedOCSCalendar TaskCompleted inDiscretionary_____________Sent 30 DayStatus Letter______________ExplainedDisputed LiabilityDecision______________Explained ADSP_________________Recorded Statement-Disputed Claim____________________PocketEstimateAccepted byCustomerSentOvation toAnyoneClaim ClosedAppropriately_______________Recorded Statementon Dispute________________Liability Decision__________________RecordedStatementwith aninterpreter__________Claim OwnerMoved to Express_______________MovedCOL toExpressLiability Decision__________________DiscretionaryTask inCalendars___ _______SentOvation toTeamMemberCustomer FacingDiscretionary_________________Sent Ovationto personoutside ofteamClaim Moved to Sub________________Closed a ClaimAppropriately_____________

Property Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call Out on Discretionary Task ______________
  2. Shared Discretionary Task
  3. VIS Template Used _______________
  4. Explained OCS
  5. Calendar Task Completed in Discretionary _____________
  6. Sent 30 Day Status Letter ______________
  7. Explained Disputed Liability Decision ______________
  8. Explained ADSP _________________
  9. Recorded Statement-Disputed Claim ____________________
  10. Pocket Estimate Accepted by Customer
  11. Sent Ovation to Anyone
  12. Claim Closed Appropriately _______________
  13. Recorded Statement on Dispute ________________
  14. Liability Decision __________________
  15. Recorded Statement with an interpreter __________
  16. Claim Owner Moved to Express _______________
  17. Moved COL to Express
  18. Liability Decision __________________
  19. Discretionary Task in Calendars ___ _______
  20. Sent Ovation to Team Member
  21. Customer Facing Discretionary _________________
  22. Sent Ovation to person outside of team
  23. Claim Moved to Sub ________________
  24. Closed a Claim Appropriately _____________