PocketEstimateAccepted byCustomerRecorded Statementon Dispute________________Recorded Statement-Disputed Claim____________________Liability Decision__________________Explained ADSP_________________ExplainedOCSSent Ovationto personoutside ofteamMovedCOL toExpressSentOvation toAnyoneCustomer FacingDiscretionary_________________DiscretionaryTask inCalendars___ _______Sent 30 DayStatus Letter______________SentOvation toTeamMemberCall Out onDiscretionaryTask______________VIS TemplateUsed_______________Claim ClosedAppropriately_______________ExplainedDisputed LiabilityDecision______________Closed a ClaimAppropriately_____________Liability Decision__________________Claim OwnerMoved to Express_______________RecordedStatementwith aninterpreter__________Calendar TaskCompleted inDiscretionary_____________SharedDiscretionaryTaskClaim Moved to Sub________________PocketEstimateAccepted byCustomerRecorded Statementon Dispute________________Recorded Statement-Disputed Claim____________________Liability Decision__________________Explained ADSP_________________ExplainedOCSSent Ovationto personoutside ofteamMovedCOL toExpressSentOvation toAnyoneCustomer FacingDiscretionary_________________DiscretionaryTask inCalendars___ _______Sent 30 DayStatus Letter______________SentOvation toTeamMemberCall Out onDiscretionaryTask______________VIS TemplateUsed_______________Claim ClosedAppropriately_______________ExplainedDisputed LiabilityDecision______________Closed a ClaimAppropriately_____________Liability Decision__________________Claim OwnerMoved to Express_______________RecordedStatementwith aninterpreter__________Calendar TaskCompleted inDiscretionary_____________SharedDiscretionaryTaskClaim Moved to Sub________________

Property Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pocket Estimate Accepted by Customer
  2. Recorded Statement on Dispute ________________
  3. Recorded Statement-Disputed Claim ____________________
  4. Liability Decision __________________
  5. Explained ADSP _________________
  6. Explained OCS
  7. Sent Ovation to person outside of team
  8. Moved COL to Express
  9. Sent Ovation to Anyone
  10. Customer Facing Discretionary _________________
  11. Discretionary Task in Calendars ___ _______
  12. Sent 30 Day Status Letter ______________
  13. Sent Ovation to Team Member
  14. Call Out on Discretionary Task ______________
  15. VIS Template Used _______________
  16. Claim Closed Appropriately _______________
  17. Explained Disputed Liability Decision ______________
  18. Closed a Claim Appropriately _____________
  19. Liability Decision __________________
  20. Claim Owner Moved to Express _______________
  21. Recorded Statement with an interpreter __________
  22. Calendar Task Completed in Discretionary _____________
  23. Shared Discretionary Task
  24. Claim Moved to Sub ________________