Claim OwnerMoved to Express_______________Closed a ClaimAppropriately_____________Recorded Statementon Dispute________________VIS TemplateUsed_______________ExplainedDisputed LiabilityDecision______________Explained ADSP_________________Customer FacingDiscretionary_________________RecordedStatementwith aninterpreter__________Call Out onDiscretionaryTask______________Recorded Statement-Disputed Claim____________________Sent Ovationto personoutside ofteamDiscretionaryTask inCalendars___ _______Calendar TaskCompleted inDiscretionary_____________Liability Decision__________________Claim ClosedAppropriately_______________Claim Moved to Sub________________SentOvation toTeamMemberSentOvation toAnyoneSharedDiscretionaryTaskPocketEstimateAccepted byCustomerLiability Decision__________________MovedCOL toExpressSent 30 DayStatus Letter______________ExplainedOCSClaim OwnerMoved to Express_______________Closed a ClaimAppropriately_____________Recorded Statementon Dispute________________VIS TemplateUsed_______________ExplainedDisputed LiabilityDecision______________Explained ADSP_________________Customer FacingDiscretionary_________________RecordedStatementwith aninterpreter__________Call Out onDiscretionaryTask______________Recorded Statement-Disputed Claim____________________Sent Ovationto personoutside ofteamDiscretionaryTask inCalendars___ _______Calendar TaskCompleted inDiscretionary_____________Liability Decision__________________Claim ClosedAppropriately_______________Claim Moved to Sub________________SentOvation toTeamMemberSentOvation toAnyoneSharedDiscretionaryTaskPocketEstimateAccepted byCustomerLiability Decision__________________MovedCOL toExpressSent 30 DayStatus Letter______________ExplainedOCS

Property Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Claim Owner Moved to Express _______________
  2. Closed a Claim Appropriately _____________
  3. Recorded Statement on Dispute ________________
  4. VIS Template Used _______________
  5. Explained Disputed Liability Decision ______________
  6. Explained ADSP _________________
  7. Customer Facing Discretionary _________________
  8. Recorded Statement with an interpreter __________
  9. Call Out on Discretionary Task ______________
  10. Recorded Statement-Disputed Claim ____________________
  11. Sent Ovation to person outside of team
  12. Discretionary Task in Calendars ___ _______
  13. Calendar Task Completed in Discretionary _____________
  14. Liability Decision __________________
  15. Claim Closed Appropriately _______________
  16. Claim Moved to Sub ________________
  17. Sent Ovation to Team Member
  18. Sent Ovation to Anyone
  19. Shared Discretionary Task
  20. Pocket Estimate Accepted by Customer
  21. Liability Decision __________________
  22. Moved COL to Express
  23. Sent 30 Day Status Letter ______________
  24. Explained OCS