Recorded Statement-Disputed Claim____________________Claim ClosedAppropriately_______________SharedDiscretionaryTaskCalendar TaskCompleted inDiscretionary_____________Sent 30 DayStatus Letter______________DiscretionaryTask inCalendars___ _______Closed a ClaimAppropriately_____________RecordedStatementwith aninterpreter__________ExplainedOCSRecorded Statementon Dispute________________Liability Decision__________________Claim Moved to Sub________________PocketEstimateAccepted byCustomerExplained ADSP_________________Sent Ovationto personoutside ofteamCustomer FacingDiscretionary_________________VIS TemplateUsed_______________SentOvation toAnyoneLiability Decision__________________SentOvation toTeamMemberExplainedDisputed LiabilityDecision______________MovedCOL toExpressClaim OwnerMoved to Express_______________Call Out onDiscretionaryTask______________Recorded Statement-Disputed Claim____________________Claim ClosedAppropriately_______________SharedDiscretionaryTaskCalendar TaskCompleted inDiscretionary_____________Sent 30 DayStatus Letter______________DiscretionaryTask inCalendars___ _______Closed a ClaimAppropriately_____________RecordedStatementwith aninterpreter__________ExplainedOCSRecorded Statementon Dispute________________Liability Decision__________________Claim Moved to Sub________________PocketEstimateAccepted byCustomerExplained ADSP_________________Sent Ovationto personoutside ofteamCustomer FacingDiscretionary_________________VIS TemplateUsed_______________SentOvation toAnyoneLiability Decision__________________SentOvation toTeamMemberExplainedDisputed LiabilityDecision______________MovedCOL toExpressClaim OwnerMoved to Express_______________Call Out onDiscretionaryTask______________

Property Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recorded Statement-Disputed Claim ____________________
  2. Claim Closed Appropriately _______________
  3. Shared Discretionary Task
  4. Calendar Task Completed in Discretionary _____________
  5. Sent 30 Day Status Letter ______________
  6. Discretionary Task in Calendars ___ _______
  7. Closed a Claim Appropriately _____________
  8. Recorded Statement with an interpreter __________
  9. Explained OCS
  10. Recorded Statement on Dispute ________________
  11. Liability Decision __________________
  12. Claim Moved to Sub ________________
  13. Pocket Estimate Accepted by Customer
  14. Explained ADSP _________________
  15. Sent Ovation to person outside of team
  16. Customer Facing Discretionary _________________
  17. VIS Template Used _______________
  18. Sent Ovation to Anyone
  19. Liability Decision __________________
  20. Sent Ovation to Team Member
  21. Explained Disputed Liability Decision ______________
  22. Moved COL to Express
  23. Claim Owner Moved to Express _______________
  24. Call Out on Discretionary Task ______________