ExplainedDisputed LiabilityDecision______________Customer FacingDiscretionary_________________Claim OwnerMoved to Express_______________Liability Decision__________________Liability Decision__________________RecordedStatementwith aninterpreter__________DiscretionaryTask inCalendars___ _______Closed a ClaimAppropriately_____________ExplainedOCSRecorded Statementon Dispute________________SharedDiscretionaryTaskSentOvation toTeamMemberMovedCOL toExpressVIS TemplateUsed_______________Explained ADSP_________________SentOvation toAnyoneCall Out onDiscretionaryTask______________Recorded Statement-Disputed Claim____________________Claim ClosedAppropriately_______________Sent 30 DayStatus Letter______________Sent Ovationto personoutside ofteamPocketEstimateAccepted byCustomerClaim Moved to Sub________________Calendar TaskCompleted inDiscretionary_____________ExplainedDisputed LiabilityDecision______________Customer FacingDiscretionary_________________Claim OwnerMoved to Express_______________Liability Decision__________________Liability Decision__________________RecordedStatementwith aninterpreter__________DiscretionaryTask inCalendars___ _______Closed a ClaimAppropriately_____________ExplainedOCSRecorded Statementon Dispute________________SharedDiscretionaryTaskSentOvation toTeamMemberMovedCOL toExpressVIS TemplateUsed_______________Explained ADSP_________________SentOvation toAnyoneCall Out onDiscretionaryTask______________Recorded Statement-Disputed Claim____________________Claim ClosedAppropriately_______________Sent 30 DayStatus Letter______________Sent Ovationto personoutside ofteamPocketEstimateAccepted byCustomerClaim Moved to Sub________________Calendar TaskCompleted inDiscretionary_____________

Property Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained Disputed Liability Decision ______________
  2. Customer Facing Discretionary _________________
  3. Claim Owner Moved to Express _______________
  4. Liability Decision __________________
  5. Liability Decision __________________
  6. Recorded Statement with an interpreter __________
  7. Discretionary Task in Calendars ___ _______
  8. Closed a Claim Appropriately _____________
  9. Explained OCS
  10. Recorded Statement on Dispute ________________
  11. Shared Discretionary Task
  12. Sent Ovation to Team Member
  13. Moved COL to Express
  14. VIS Template Used _______________
  15. Explained ADSP _________________
  16. Sent Ovation to Anyone
  17. Call Out on Discretionary Task ______________
  18. Recorded Statement-Disputed Claim ____________________
  19. Claim Closed Appropriately _______________
  20. Sent 30 Day Status Letter ______________
  21. Sent Ovation to person outside of team
  22. Pocket Estimate Accepted by Customer
  23. Claim Moved to Sub ________________
  24. Calendar Task Completed in Discretionary _____________