Explained Disputed Liability Decision ______________ Customer Facing Discretionary _________________ Claim Owner Moved to Express _______________ Liability Decision __________________ Liability Decision __________________ Recorded Statement with an interpreter __________ Discretionary Task in Calendars ___ _______ Closed a Claim Appropriately _____________ Explained OCS Recorded Statement on Dispute ________________ Shared Discretionary Task Sent Ovation to Team Member Moved COL to Express VIS Template Used _______________ Explained ADSP _________________ Sent Ovation to Anyone Call Out on Discretionary Task ______________ Recorded Statement- Disputed Claim ____________________ Claim Closed Appropriately _______________ Sent 30 Day Status Letter ______________ Sent Ovation to person outside of team Pocket Estimate Accepted by Customer Claim Moved to Sub ________________ Calendar Task Completed in Discretionary _____________ Explained Disputed Liability Decision ______________ Customer Facing Discretionary _________________ Claim Owner Moved to Express _______________ Liability Decision __________________ Liability Decision __________________ Recorded Statement with an interpreter __________ Discretionary Task in Calendars ___ _______ Closed a Claim Appropriately _____________ Explained OCS Recorded Statement on Dispute ________________ Shared Discretionary Task Sent Ovation to Team Member Moved COL to Express VIS Template Used _______________ Explained ADSP _________________ Sent Ovation to Anyone Call Out on Discretionary Task ______________ Recorded Statement- Disputed Claim ____________________ Claim Closed Appropriately _______________ Sent 30 Day Status Letter ______________ Sent Ovation to person outside of team Pocket Estimate Accepted by Customer Claim Moved to Sub ________________ Calendar Task Completed in Discretionary _____________
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Explained Disputed Liability Decision ______________
Customer Facing Discretionary _________________
Claim Owner Moved to Express _______________
Liability Decision __________________
Liability Decision __________________
Recorded Statement with an interpreter __________
Discretionary Task in Calendars ___ _______
Closed a Claim Appropriately _____________
Explained OCS
Recorded Statement on Dispute ________________
Shared Discretionary Task
Sent Ovation to Team Member
Moved COL to Express
VIS Template Used _______________
Explained ADSP _________________
Sent Ovation to Anyone
Call Out on Discretionary Task ______________
Recorded Statement-Disputed Claim ____________________
Claim Closed Appropriately _______________
Sent 30 Day Status Letter ______________
Sent Ovation to person outside of team
Pocket Estimate Accepted by Customer
Claim Moved to Sub ________________
Calendar Task Completed in Discretionary _____________