Claim OwnerMoved to Express_______________PocketEstimateAccepted byCustomerMovedCOL toExpressSent 30 DayStatus Letter______________Liability Decision__________________Liability Decision__________________SentOvation toAnyoneExplainedDisputed LiabilityDecision______________SentOvation toTeamMemberDiscretionaryTask inCalendars___ _______Call Out onDiscretionaryTask______________RecordedStatementwith aninterpreter__________SharedDiscretionaryTaskVIS TemplateUsed_______________Sent Ovationto personoutside ofteamExplainedOCSExplained ADSP_________________Customer FacingDiscretionary_________________Claim Moved to Sub________________Claim ClosedAppropriately_______________Closed a ClaimAppropriately_____________Calendar TaskCompleted inDiscretionary_____________Recorded Statement-Disputed Claim____________________Recorded Statementon Dispute________________Claim OwnerMoved to Express_______________PocketEstimateAccepted byCustomerMovedCOL toExpressSent 30 DayStatus Letter______________Liability Decision__________________Liability Decision__________________SentOvation toAnyoneExplainedDisputed LiabilityDecision______________SentOvation toTeamMemberDiscretionaryTask inCalendars___ _______Call Out onDiscretionaryTask______________RecordedStatementwith aninterpreter__________SharedDiscretionaryTaskVIS TemplateUsed_______________Sent Ovationto personoutside ofteamExplainedOCSExplained ADSP_________________Customer FacingDiscretionary_________________Claim Moved to Sub________________Claim ClosedAppropriately_______________Closed a ClaimAppropriately_____________Calendar TaskCompleted inDiscretionary_____________Recorded Statement-Disputed Claim____________________Recorded Statementon Dispute________________

Property Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Claim Owner Moved to Express _______________
  2. Pocket Estimate Accepted by Customer
  3. Moved COL to Express
  4. Sent 30 Day Status Letter ______________
  5. Liability Decision __________________
  6. Liability Decision __________________
  7. Sent Ovation to Anyone
  8. Explained Disputed Liability Decision ______________
  9. Sent Ovation to Team Member
  10. Discretionary Task in Calendars ___ _______
  11. Call Out on Discretionary Task ______________
  12. Recorded Statement with an interpreter __________
  13. Shared Discretionary Task
  14. VIS Template Used _______________
  15. Sent Ovation to person outside of team
  16. Explained OCS
  17. Explained ADSP _________________
  18. Customer Facing Discretionary _________________
  19. Claim Moved to Sub ________________
  20. Claim Closed Appropriately _______________
  21. Closed a Claim Appropriately _____________
  22. Calendar Task Completed in Discretionary _____________
  23. Recorded Statement-Disputed Claim ____________________
  24. Recorded Statement on Dispute ________________