Claim OwnerMoved to Express_______________Explained ADSP_________________SharedDiscretionaryTaskRecorded Statementon Dispute________________PocketEstimateAccepted byCustomerMovedCOL toExpressCustomer FacingDiscretionary_________________Liability Decision__________________Recorded Statement-Disputed Claim____________________ExplainedDisputed LiabilityDecision______________SentOvation toTeamMemberSent 30 DayStatus Letter______________RecordedStatementwith aninterpreter__________Claim Moved to Sub________________Calendar TaskCompleted inDiscretionary_____________Sent Ovationto personoutside ofteamSentOvation toAnyoneClosed a ClaimAppropriately_____________Claim ClosedAppropriately_______________VIS TemplateUsed_______________ExplainedOCSDiscretionaryTask inCalendars___ _______Liability Decision__________________Call Out onDiscretionaryTask______________Claim OwnerMoved to Express_______________Explained ADSP_________________SharedDiscretionaryTaskRecorded Statementon Dispute________________PocketEstimateAccepted byCustomerMovedCOL toExpressCustomer FacingDiscretionary_________________Liability Decision__________________Recorded Statement-Disputed Claim____________________ExplainedDisputed LiabilityDecision______________SentOvation toTeamMemberSent 30 DayStatus Letter______________RecordedStatementwith aninterpreter__________Claim Moved to Sub________________Calendar TaskCompleted inDiscretionary_____________Sent Ovationto personoutside ofteamSentOvation toAnyoneClosed a ClaimAppropriately_____________Claim ClosedAppropriately_______________VIS TemplateUsed_______________ExplainedOCSDiscretionaryTask inCalendars___ _______Liability Decision__________________Call Out onDiscretionaryTask______________

Property Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Claim Owner Moved to Express _______________
  2. Explained ADSP _________________
  3. Shared Discretionary Task
  4. Recorded Statement on Dispute ________________
  5. Pocket Estimate Accepted by Customer
  6. Moved COL to Express
  7. Customer Facing Discretionary _________________
  8. Liability Decision __________________
  9. Recorded Statement-Disputed Claim ____________________
  10. Explained Disputed Liability Decision ______________
  11. Sent Ovation to Team Member
  12. Sent 30 Day Status Letter ______________
  13. Recorded Statement with an interpreter __________
  14. Claim Moved to Sub ________________
  15. Calendar Task Completed in Discretionary _____________
  16. Sent Ovation to person outside of team
  17. Sent Ovation to Anyone
  18. Closed a Claim Appropriately _____________
  19. Claim Closed Appropriately _______________
  20. VIS Template Used _______________
  21. Explained OCS
  22. Discretionary Task in Calendars ___ _______
  23. Liability Decision __________________
  24. Call Out on Discretionary Task ______________