Recorded Statement- Disputed Claim ____________________ Claim Closed Appropriately _______________ Shared Discretionary Task Calendar Task Completed in Discretionary _____________ Sent 30 Day Status Letter ______________ Discretionary Task in Calendars ___ _______ Closed a Claim Appropriately _____________ Recorded Statement with an interpreter __________ Explained OCS Recorded Statement on Dispute ________________ Liability Decision __________________ Claim Moved to Sub ________________ Pocket Estimate Accepted by Customer Explained ADSP _________________ Sent Ovation to person outside of team Customer Facing Discretionary _________________ VIS Template Used _______________ Sent Ovation to Anyone Liability Decision __________________ Sent Ovation to Team Member Explained Disputed Liability Decision ______________ Moved COL to Express Claim Owner Moved to Express _______________ Call Out on Discretionary Task ______________ Recorded Statement- Disputed Claim ____________________ Claim Closed Appropriately _______________ Shared Discretionary Task Calendar Task Completed in Discretionary _____________ Sent 30 Day Status Letter ______________ Discretionary Task in Calendars ___ _______ Closed a Claim Appropriately _____________ Recorded Statement with an interpreter __________ Explained OCS Recorded Statement on Dispute ________________ Liability Decision __________________ Claim Moved to Sub ________________ Pocket Estimate Accepted by Customer Explained ADSP _________________ Sent Ovation to person outside of team Customer Facing Discretionary _________________ VIS Template Used _______________ Sent Ovation to Anyone Liability Decision __________________ Sent Ovation to Team Member Explained Disputed Liability Decision ______________ Moved COL to Express Claim Owner Moved to Express _______________ Call Out on Discretionary Task ______________
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Recorded Statement-Disputed Claim ____________________
Claim Closed Appropriately _______________
Shared Discretionary Task
Calendar Task Completed in Discretionary _____________
Sent 30 Day Status Letter ______________
Discretionary Task in Calendars ___ _______
Closed a Claim Appropriately _____________
Recorded Statement with an interpreter __________
Explained OCS
Recorded Statement on Dispute ________________
Liability Decision __________________
Claim Moved to Sub ________________
Pocket Estimate Accepted by Customer
Explained ADSP _________________
Sent Ovation to person outside of team
Customer Facing Discretionary _________________
VIS Template Used _______________
Sent Ovation to Anyone
Liability Decision __________________
Sent Ovation to Team Member
Explained Disputed Liability Decision ______________
Moved COL to Express
Claim Owner Moved to Express _______________
Call Out on Discretionary Task ______________