Calendar TaskCompleted inDiscretionary_____________MovedCOL toExpressExplained ADSP_________________Claim ClosedAppropriately_______________Claim OwnerMoved to Express_______________Customer FacingDiscretionary_________________Claim Moved to Sub________________SharedDiscretionaryTaskRecorded Statement-Disputed Claim____________________Recorded Statementon Dispute________________ExplainedDisputed LiabilityDecision______________Liability Decision__________________PocketEstimateAccepted byCustomerLiability Decision__________________SentOvation toAnyoneSentOvation toTeamMemberClosed a ClaimAppropriately_____________VIS TemplateUsed_______________ExplainedOCSRecordedStatementwith aninterpreter__________Sent Ovationto personoutside ofteamSent 30 DayStatus Letter______________Call Out onDiscretionaryTask______________DiscretionaryTask inCalendars___ _______Calendar TaskCompleted inDiscretionary_____________MovedCOL toExpressExplained ADSP_________________Claim ClosedAppropriately_______________Claim OwnerMoved to Express_______________Customer FacingDiscretionary_________________Claim Moved to Sub________________SharedDiscretionaryTaskRecorded Statement-Disputed Claim____________________Recorded Statementon Dispute________________ExplainedDisputed LiabilityDecision______________Liability Decision__________________PocketEstimateAccepted byCustomerLiability Decision__________________SentOvation toAnyoneSentOvation toTeamMemberClosed a ClaimAppropriately_____________VIS TemplateUsed_______________ExplainedOCSRecordedStatementwith aninterpreter__________Sent Ovationto personoutside ofteamSent 30 DayStatus Letter______________Call Out onDiscretionaryTask______________DiscretionaryTask inCalendars___ _______

Property Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calendar Task Completed in Discretionary _____________
  2. Moved COL to Express
  3. Explained ADSP _________________
  4. Claim Closed Appropriately _______________
  5. Claim Owner Moved to Express _______________
  6. Customer Facing Discretionary _________________
  7. Claim Moved to Sub ________________
  8. Shared Discretionary Task
  9. Recorded Statement-Disputed Claim ____________________
  10. Recorded Statement on Dispute ________________
  11. Explained Disputed Liability Decision ______________
  12. Liability Decision __________________
  13. Pocket Estimate Accepted by Customer
  14. Liability Decision __________________
  15. Sent Ovation to Anyone
  16. Sent Ovation to Team Member
  17. Closed a Claim Appropriately _____________
  18. VIS Template Used _______________
  19. Explained OCS
  20. Recorded Statement with an interpreter __________
  21. Sent Ovation to person outside of team
  22. Sent 30 Day Status Letter ______________
  23. Call Out on Discretionary Task ______________
  24. Discretionary Task in Calendars ___ _______