SharedDiscretionaryTaskExplainedOCSClaim OwnerMoved to Express_______________PocketEstimateAccepted byCustomerCalendar TaskCompleted inDiscretionary_____________Call Out onDiscretionaryTask______________Closed a ClaimAppropriately_____________Sent Ovationto personoutside ofteamExplained ADSP_________________SentOvation toAnyoneSent 30 DayStatus Letter______________Liability Decision__________________Recorded Statementon Dispute________________Liability Decision__________________Claim Moved to Sub________________VIS TemplateUsed_______________Recorded Statement-Disputed Claim____________________ExplainedDisputed LiabilityDecision______________SentOvation toTeamMemberClaim ClosedAppropriately_______________MovedCOL toExpressRecordedStatementwith aninterpreter__________DiscretionaryTask inCalendars___ _______Customer FacingDiscretionary_________________SharedDiscretionaryTaskExplainedOCSClaim OwnerMoved to Express_______________PocketEstimateAccepted byCustomerCalendar TaskCompleted inDiscretionary_____________Call Out onDiscretionaryTask______________Closed a ClaimAppropriately_____________Sent Ovationto personoutside ofteamExplained ADSP_________________SentOvation toAnyoneSent 30 DayStatus Letter______________Liability Decision__________________Recorded Statementon Dispute________________Liability Decision__________________Claim Moved to Sub________________VIS TemplateUsed_______________Recorded Statement-Disputed Claim____________________ExplainedDisputed LiabilityDecision______________SentOvation toTeamMemberClaim ClosedAppropriately_______________MovedCOL toExpressRecordedStatementwith aninterpreter__________DiscretionaryTask inCalendars___ _______Customer FacingDiscretionary_________________

Property Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Shared Discretionary Task
  2. Explained OCS
  3. Claim Owner Moved to Express _______________
  4. Pocket Estimate Accepted by Customer
  5. Calendar Task Completed in Discretionary _____________
  6. Call Out on Discretionary Task ______________
  7. Closed a Claim Appropriately _____________
  8. Sent Ovation to person outside of team
  9. Explained ADSP _________________
  10. Sent Ovation to Anyone
  11. Sent 30 Day Status Letter ______________
  12. Liability Decision __________________
  13. Recorded Statement on Dispute ________________
  14. Liability Decision __________________
  15. Claim Moved to Sub ________________
  16. VIS Template Used _______________
  17. Recorded Statement-Disputed Claim ____________________
  18. Explained Disputed Liability Decision ______________
  19. Sent Ovation to Team Member
  20. Claim Closed Appropriately _______________
  21. Moved COL to Express
  22. Recorded Statement with an interpreter __________
  23. Discretionary Task in Calendars ___ _______
  24. Customer Facing Discretionary _________________