Explained ADSP _________________ Recorded Statement with an interpreter __________ Discretionary Task in Calendars ___ _______ Closed a Claim Appropriately _____________ Claim Closed Appropriately _______________ Pocket Estimate Accepted by Customer Explained OCS Moved COL to Express Sent 30 Day Status Letter ______________ Liability Decision __________________ VIS Template Used _______________ Explained Disputed Liability Decision ______________ Sent Ovation to Team Member Shared Discretionary Task Claim Moved to Sub ________________ Recorded Statement on Dispute ________________ Sent Ovation to person outside of team Sent Ovation to Anyone Customer Facing Discretionary _________________ Recorded Statement- Disputed Claim ____________________ Claim Owner Moved to Express _______________ Call Out on Discretionary Task ______________ Calendar Task Completed in Discretionary _____________ Liability Decision __________________ Explained ADSP _________________ Recorded Statement with an interpreter __________ Discretionary Task in Calendars ___ _______ Closed a Claim Appropriately _____________ Claim Closed Appropriately _______________ Pocket Estimate Accepted by Customer Explained OCS Moved COL to Express Sent 30 Day Status Letter ______________ Liability Decision __________________ VIS Template Used _______________ Explained Disputed Liability Decision ______________ Sent Ovation to Team Member Shared Discretionary Task Claim Moved to Sub ________________ Recorded Statement on Dispute ________________ Sent Ovation to person outside of team Sent Ovation to Anyone Customer Facing Discretionary _________________ Recorded Statement- Disputed Claim ____________________ Claim Owner Moved to Express _______________ Call Out on Discretionary Task ______________ Calendar Task Completed in Discretionary _____________ Liability Decision __________________
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Explained ADSP _________________
Recorded Statement with an interpreter __________
Discretionary Task in Calendars ___ _______
Closed a Claim Appropriately _____________
Claim Closed Appropriately _______________
Pocket Estimate Accepted by Customer
Explained OCS
Moved COL to Express
Sent 30 Day Status Letter ______________
Liability Decision __________________
VIS Template Used _______________
Explained Disputed Liability Decision ______________
Sent Ovation to Team Member
Shared Discretionary Task
Claim Moved to Sub ________________
Recorded Statement on Dispute ________________
Sent Ovation to person outside of team
Sent Ovation to Anyone
Customer Facing Discretionary _________________
Recorded Statement-Disputed Claim ____________________
Claim Owner Moved to Express _______________
Call Out on Discretionary Task ______________
Calendar Task Completed in Discretionary _____________
Liability Decision __________________