Sent Ovation to Team Member Claim Closed Appropriately _______________ Calendar Task Completed in Discretionary _____________ Discretionary Task in Calendars ___ _______ Recorded Statement- Disputed Claim ____________________ Explained OCS Claim Moved to Sub ________________ Explained Disputed Liability Decision ______________ Explained ADSP _________________ Sent 30 Day Status Letter ______________ Liability Decision __________________ Sent Ovation to person outside of team Customer Facing Discretionary _________________ Call Out on Discretionary Task ______________ Sent Ovation to Anyone Shared Discretionary Task Recorded Statement on Dispute ________________ Closed a Claim Appropriately _____________ Claim Owner Moved to Express _______________ Liability Decision __________________ Moved COL to Express VIS Template Used _______________ Pocket Estimate Accepted by Customer Recorded Statement with an interpreter __________ Sent Ovation to Team Member Claim Closed Appropriately _______________ Calendar Task Completed in Discretionary _____________ Discretionary Task in Calendars ___ _______ Recorded Statement- Disputed Claim ____________________ Explained OCS Claim Moved to Sub ________________ Explained Disputed Liability Decision ______________ Explained ADSP _________________ Sent 30 Day Status Letter ______________ Liability Decision __________________ Sent Ovation to person outside of team Customer Facing Discretionary _________________ Call Out on Discretionary Task ______________ Sent Ovation to Anyone Shared Discretionary Task Recorded Statement on Dispute ________________ Closed a Claim Appropriately _____________ Claim Owner Moved to Express _______________ Liability Decision __________________ Moved COL to Express VIS Template Used _______________ Pocket Estimate Accepted by Customer Recorded Statement with an interpreter __________
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sent Ovation to Team Member
Claim Closed Appropriately _______________
Calendar Task Completed in Discretionary _____________
Discretionary Task in Calendars ___ _______
Recorded Statement-Disputed Claim ____________________
Explained OCS
Claim Moved to Sub ________________
Explained Disputed Liability Decision ______________
Explained ADSP _________________
Sent 30 Day Status Letter ______________
Liability Decision __________________
Sent Ovation to person outside of team
Customer Facing Discretionary _________________
Call Out on Discretionary Task ______________
Sent Ovation to Anyone
Shared Discretionary Task
Recorded Statement on Dispute ________________
Closed a Claim Appropriately _____________
Claim Owner Moved to Express _______________
Liability Decision __________________
Moved COL to Express
VIS Template Used _______________
Pocket Estimate Accepted by Customer
Recorded Statement with an interpreter __________