Sent 30 Day Status Letter ______________ Calendar Task Completed in Discretionary _____________ Claim Closed Appropriately _______________ Discretionary Task in Calendars ___ _______ Recorded Statement on Dispute ________________ Shared Discretionary Task Closed a Claim Appropriately _____________ VIS Template Used _______________ Claim Moved to Sub ________________ Sent Ovation to Anyone Recorded Statement with an interpreter __________ Explained OCS Claim Owner Moved to Express _______________ Sent Ovation to person outside of team Pocket Estimate Accepted by Customer Explained Disputed Liability Decision ______________ Sent Ovation to Team Member Recorded Statement- Disputed Claim ____________________ Customer Facing Discretionary _________________ Explained ADSP _________________ Liability Decision __________________ Moved COL to Express Liability Decision __________________ Call Out on Discretionary Task ______________ Sent 30 Day Status Letter ______________ Calendar Task Completed in Discretionary _____________ Claim Closed Appropriately _______________ Discretionary Task in Calendars ___ _______ Recorded Statement on Dispute ________________ Shared Discretionary Task Closed a Claim Appropriately _____________ VIS Template Used _______________ Claim Moved to Sub ________________ Sent Ovation to Anyone Recorded Statement with an interpreter __________ Explained OCS Claim Owner Moved to Express _______________ Sent Ovation to person outside of team Pocket Estimate Accepted by Customer Explained Disputed Liability Decision ______________ Sent Ovation to Team Member Recorded Statement- Disputed Claim ____________________ Customer Facing Discretionary _________________ Explained ADSP _________________ Liability Decision __________________ Moved COL to Express Liability Decision __________________ Call Out on Discretionary Task ______________
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sent 30 Day Status Letter ______________
Calendar Task Completed in Discretionary _____________
Claim Closed Appropriately _______________
Discretionary Task in Calendars ___ _______
Recorded Statement on Dispute ________________
Shared Discretionary Task
Closed a Claim Appropriately _____________
VIS Template Used _______________
Claim Moved to Sub ________________
Sent Ovation to Anyone
Recorded Statement with an interpreter __________
Explained OCS
Claim Owner Moved to Express _______________
Sent Ovation to person outside of team
Pocket Estimate Accepted by Customer
Explained Disputed Liability Decision ______________
Sent Ovation to Team Member
Recorded Statement-Disputed Claim ____________________
Customer Facing Discretionary _________________
Explained ADSP _________________
Liability Decision __________________
Moved COL to Express
Liability Decision __________________
Call Out on Discretionary Task ______________