Sent 30 DayStatus Letter______________Calendar TaskCompleted inDiscretionary_____________Claim ClosedAppropriately_______________DiscretionaryTask inCalendars___ _______Recorded Statementon Dispute________________SharedDiscretionaryTaskClosed a ClaimAppropriately_____________VIS TemplateUsed_______________Claim Moved to Sub________________SentOvation toAnyoneRecordedStatementwith aninterpreter__________ExplainedOCSClaim OwnerMoved to Express_______________Sent Ovationto personoutside ofteamPocketEstimateAccepted byCustomerExplainedDisputed LiabilityDecision______________SentOvation toTeamMemberRecorded Statement-Disputed Claim____________________Customer FacingDiscretionary_________________Explained ADSP_________________Liability Decision__________________MovedCOL toExpressLiability Decision__________________Call Out onDiscretionaryTask______________Sent 30 DayStatus Letter______________Calendar TaskCompleted inDiscretionary_____________Claim ClosedAppropriately_______________DiscretionaryTask inCalendars___ _______Recorded Statementon Dispute________________SharedDiscretionaryTaskClosed a ClaimAppropriately_____________VIS TemplateUsed_______________Claim Moved to Sub________________SentOvation toAnyoneRecordedStatementwith aninterpreter__________ExplainedOCSClaim OwnerMoved to Express_______________Sent Ovationto personoutside ofteamPocketEstimateAccepted byCustomerExplainedDisputed LiabilityDecision______________SentOvation toTeamMemberRecorded Statement-Disputed Claim____________________Customer FacingDiscretionary_________________Explained ADSP_________________Liability Decision__________________MovedCOL toExpressLiability Decision__________________Call Out onDiscretionaryTask______________

Property Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent 30 Day Status Letter ______________
  2. Calendar Task Completed in Discretionary _____________
  3. Claim Closed Appropriately _______________
  4. Discretionary Task in Calendars ___ _______
  5. Recorded Statement on Dispute ________________
  6. Shared Discretionary Task
  7. Closed a Claim Appropriately _____________
  8. VIS Template Used _______________
  9. Claim Moved to Sub ________________
  10. Sent Ovation to Anyone
  11. Recorded Statement with an interpreter __________
  12. Explained OCS
  13. Claim Owner Moved to Express _______________
  14. Sent Ovation to person outside of team
  15. Pocket Estimate Accepted by Customer
  16. Explained Disputed Liability Decision ______________
  17. Sent Ovation to Team Member
  18. Recorded Statement-Disputed Claim ____________________
  19. Customer Facing Discretionary _________________
  20. Explained ADSP _________________
  21. Liability Decision __________________
  22. Moved COL to Express
  23. Liability Decision __________________
  24. Call Out on Discretionary Task ______________