Claim OwnerMoved to Express_______________SentOvation toTeamMemberCalendar TaskCompleted inDiscretionary_____________Explained ADSP_________________Liability Decision__________________Customer FacingDiscretionary_________________Closed a ClaimAppropriately_____________Call Out onDiscretionaryTask______________ExplainedOCSRecorded Statementon Dispute________________VIS TemplateUsed_______________MovedCOL toExpressRecordedStatementwith aninterpreter__________DiscretionaryTask inCalendars___ _______ExplainedDisputed LiabilityDecision______________SentOvation toAnyoneClaim Moved to Sub________________Sent Ovationto personoutside ofteamSent 30 DayStatus Letter______________PocketEstimateAccepted byCustomerRecorded Statement-Disputed Claim____________________Liability Decision__________________Claim ClosedAppropriately_______________SharedDiscretionaryTaskClaim OwnerMoved to Express_______________SentOvation toTeamMemberCalendar TaskCompleted inDiscretionary_____________Explained ADSP_________________Liability Decision__________________Customer FacingDiscretionary_________________Closed a ClaimAppropriately_____________Call Out onDiscretionaryTask______________ExplainedOCSRecorded Statementon Dispute________________VIS TemplateUsed_______________MovedCOL toExpressRecordedStatementwith aninterpreter__________DiscretionaryTask inCalendars___ _______ExplainedDisputed LiabilityDecision______________SentOvation toAnyoneClaim Moved to Sub________________Sent Ovationto personoutside ofteamSent 30 DayStatus Letter______________PocketEstimateAccepted byCustomerRecorded Statement-Disputed Claim____________________Liability Decision__________________Claim ClosedAppropriately_______________SharedDiscretionaryTask

Property Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Claim Owner Moved to Express _______________
  2. Sent Ovation to Team Member
  3. Calendar Task Completed in Discretionary _____________
  4. Explained ADSP _________________
  5. Liability Decision __________________
  6. Customer Facing Discretionary _________________
  7. Closed a Claim Appropriately _____________
  8. Call Out on Discretionary Task ______________
  9. Explained OCS
  10. Recorded Statement on Dispute ________________
  11. VIS Template Used _______________
  12. Moved COL to Express
  13. Recorded Statement with an interpreter __________
  14. Discretionary Task in Calendars ___ _______
  15. Explained Disputed Liability Decision ______________
  16. Sent Ovation to Anyone
  17. Claim Moved to Sub ________________
  18. Sent Ovation to person outside of team
  19. Sent 30 Day Status Letter ______________
  20. Pocket Estimate Accepted by Customer
  21. Recorded Statement-Disputed Claim ____________________
  22. Liability Decision __________________
  23. Claim Closed Appropriately _______________
  24. Shared Discretionary Task