Explained Disputed Liability Decision Sent Ovation to person outside of team Liability Decision Explained OCS Liability Decision Sent Ovation to Team Member Moved COL to Express Calendar Task Completed in Discretionary Shared Discretionary Task Call Out on Discretionary Task Service Recovery VIS Template Used Pocket Estimate Accepted by Customer Discretionary Task in Calendars Claim Moved to Sub Closed a Claim Appropriately Claim Closed Appropriately Explained ADSP Sent Ovation to Anyone Customer Facing Discretionary Recorded Statement with an interpreter Sent 30 Day Status Letter Recorded Statement- Disputed Claim Claim Owner Moved to Express Explained Disputed Liability Decision Sent Ovation to person outside of team Liability Decision Explained OCS Liability Decision Sent Ovation to Team Member Moved COL to Express Calendar Task Completed in Discretionary Shared Discretionary Task Call Out on Discretionary Task Service Recovery VIS Template Used Pocket Estimate Accepted by Customer Discretionary Task in Calendars Claim Moved to Sub Closed a Claim Appropriately Claim Closed Appropriately Explained ADSP Sent Ovation to Anyone Customer Facing Discretionary Recorded Statement with an interpreter Sent 30 Day Status Letter Recorded Statement- Disputed Claim Claim Owner Moved to Express
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Explained Disputed Liability Decision
Sent Ovation to person outside of team
Liability Decision
Explained OCS
Liability Decision
Sent Ovation to Team Member
Moved COL to Express
Calendar Task Completed in Discretionary
Shared Discretionary Task
Call Out on Discretionary Task
Service Recovery
VIS Template Used
Pocket Estimate Accepted by Customer
Discretionary Task in Calendars
Claim Moved to Sub
Closed a Claim Appropriately
Claim Closed Appropriately
Explained ADSP
Sent Ovation to Anyone
Customer Facing Discretionary
Recorded Statement with an interpreter
Sent 30 Day Status Letter
Recorded Statement-Disputed Claim
Claim Owner Moved to Express