Shared Discretionary Task Recorded Statement with an interpreter Claim Closed Appropriately Recorded Statement- Disputed Claim Customer Facing Discretionary VIS Template Used Sent Ovation to person outside of team Explained OCS Sent Ovation to Team Member Discretionary Task in Calendars Explained ADSP Sent 30 Day Status Letter Calendar Task Completed in Discretionary Liability Decision Service Recovery Explained Disputed Liability Decision Moved COL to Express Pocket Estimate Accepted by Customer Liability Decision Claim Moved to Sub Call Out on Discretionary Task Claim Owner Moved to Express Sent Ovation to Anyone Closed a Claim Appropriately Shared Discretionary Task Recorded Statement with an interpreter Claim Closed Appropriately Recorded Statement- Disputed Claim Customer Facing Discretionary VIS Template Used Sent Ovation to person outside of team Explained OCS Sent Ovation to Team Member Discretionary Task in Calendars Explained ADSP Sent 30 Day Status Letter Calendar Task Completed in Discretionary Liability Decision Service Recovery Explained Disputed Liability Decision Moved COL to Express Pocket Estimate Accepted by Customer Liability Decision Claim Moved to Sub Call Out on Discretionary Task Claim Owner Moved to Express Sent Ovation to Anyone Closed a Claim Appropriately
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Shared Discretionary Task
Recorded Statement with an interpreter
Claim Closed Appropriately
Recorded Statement-Disputed Claim
Customer Facing Discretionary
VIS Template Used
Sent Ovation to person outside of team
Explained OCS
Sent Ovation to Team Member
Discretionary Task in Calendars
Explained ADSP
Sent 30 Day Status Letter
Calendar Task Completed in Discretionary
Liability Decision
Service Recovery
Explained Disputed Liability Decision
Moved COL to Express
Pocket Estimate Accepted by Customer
Liability Decision
Claim Moved to Sub
Call Out on Discretionary Task
Claim Owner Moved to Express
Sent Ovation to Anyone
Closed a Claim Appropriately