Claim Owner Moved to Express Claim Moved to Sub Recorded Statement- Disputed Claim Sent 30 Day Status Letter Moved COL to Express Shared Discretionary Task Recorded Statement with an interpreter Sent Ovation to Team Member Call Out on Discretionary Task Claim Closed Appropriately Explained OCS Service Recovery Explained Disputed Liability Decision Sent Ovation to Anyone Discretionary Task in Calendars Calendar Task Completed in Discretionary Liability Decision Sent Ovation to person outside of team Liability Decision Explained ADSP Pocket Estimate Accepted by Customer VIS Template Used Closed a Claim Appropriately Customer Facing Discretionary Claim Owner Moved to Express Claim Moved to Sub Recorded Statement- Disputed Claim Sent 30 Day Status Letter Moved COL to Express Shared Discretionary Task Recorded Statement with an interpreter Sent Ovation to Team Member Call Out on Discretionary Task Claim Closed Appropriately Explained OCS Service Recovery Explained Disputed Liability Decision Sent Ovation to Anyone Discretionary Task in Calendars Calendar Task Completed in Discretionary Liability Decision Sent Ovation to person outside of team Liability Decision Explained ADSP Pocket Estimate Accepted by Customer VIS Template Used Closed a Claim Appropriately Customer Facing Discretionary
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Claim Owner Moved to Express
Claim Moved to Sub
Recorded Statement-Disputed Claim
Sent 30 Day Status Letter
Moved COL to Express
Shared Discretionary Task
Recorded Statement with an interpreter
Sent Ovation to Team Member
Call Out on Discretionary Task
Claim Closed Appropriately
Explained OCS
Service Recovery
Explained Disputed Liability Decision
Sent Ovation to Anyone
Discretionary Task in Calendars
Calendar Task Completed in Discretionary
Liability Decision
Sent Ovation to person outside of team
Liability Decision
Explained ADSP
Pocket Estimate Accepted by Customer
VIS Template Used
Closed a Claim Appropriately
Customer Facing Discretionary