ServiceRecoveryVISTemplateUsedSharedDiscretionaryTaskSentOvation toTeamMemberCall Out onDiscretionaryTaskLiabilityDecisionClosed aClaimAppropriatelyExplainedDisputedLiabilityDecisionRecordedStatementwith aninterpreterMovedCOL toExpressSent Ovationto personoutside ofteamClaimOwnerMoved toExpressPocketEstimateAccepted byCustomerClaimMovedto SubRecordedStatement-DisputedClaimExplainedADSPExplainedOCSClaim ClosedAppropriatelyDiscretionaryTask inCalendarsSent 30DayStatusLetterSentOvation toAnyoneCustomerFacingDiscretionaryCalendarTaskCompleted inDiscretionaryLiabilityDecisionServiceRecoveryVISTemplateUsedSharedDiscretionaryTaskSentOvation toTeamMemberCall Out onDiscretionaryTaskLiabilityDecisionClosed aClaimAppropriatelyExplainedDisputedLiabilityDecisionRecordedStatementwith aninterpreterMovedCOL toExpressSent Ovationto personoutside ofteamClaimOwnerMoved toExpressPocketEstimateAccepted byCustomerClaimMovedto SubRecordedStatement-DisputedClaimExplainedADSPExplainedOCSClaim ClosedAppropriatelyDiscretionaryTask inCalendarsSent 30DayStatusLetterSentOvation toAnyoneCustomerFacingDiscretionaryCalendarTaskCompleted inDiscretionaryLiabilityDecision

Remarkable Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Service Recovery
  2. VIS Template Used
  3. Shared Discretionary Task
  4. Sent Ovation to Team Member
  5. Call Out on Discretionary Task
  6. Liability Decision
  7. Closed a Claim Appropriately
  8. Explained Disputed Liability Decision
  9. Recorded Statement with an interpreter
  10. Moved COL to Express
  11. Sent Ovation to person outside of team
  12. Claim Owner Moved to Express
  13. Pocket Estimate Accepted by Customer
  14. Claim Moved to Sub
  15. Recorded Statement-Disputed Claim
  16. Explained ADSP
  17. Explained OCS
  18. Claim Closed Appropriately
  19. Discretionary Task in Calendars
  20. Sent 30 Day Status Letter
  21. Sent Ovation to Anyone
  22. Customer Facing Discretionary
  23. Calendar Task Completed in Discretionary
  24. Liability Decision