Shared Discretionary Task Liability Decision Sent Ovation to person outside of team Service Recovery Explained Disputed Liability Decision Call Out on Discretionary Task Claim Owner Moved to Express Moved COL to Express Explained ADSP Claim Closed Appropriately Sent Ovation to Team Member Explained OCS Discretionary Task in Calendars Closed a Claim Appropriately Recorded Statement with an interpreter Pocket Estimate Accepted by Customer Calendar Task Completed in Discretionary Recorded Statement- Disputed Claim Sent 30 Day Status Letter Claim Moved to Sub VIS Template Used Liability Decision Customer Facing Discretionary Sent Ovation to Anyone Shared Discretionary Task Liability Decision Sent Ovation to person outside of team Service Recovery Explained Disputed Liability Decision Call Out on Discretionary Task Claim Owner Moved to Express Moved COL to Express Explained ADSP Claim Closed Appropriately Sent Ovation to Team Member Explained OCS Discretionary Task in Calendars Closed a Claim Appropriately Recorded Statement with an interpreter Pocket Estimate Accepted by Customer Calendar Task Completed in Discretionary Recorded Statement- Disputed Claim Sent 30 Day Status Letter Claim Moved to Sub VIS Template Used Liability Decision Customer Facing Discretionary Sent Ovation to Anyone
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Shared Discretionary Task
Liability Decision
Sent Ovation to person outside of team
Service Recovery
Explained Disputed Liability Decision
Call Out on Discretionary Task
Claim Owner Moved to Express
Moved COL to Express
Explained ADSP
Claim Closed Appropriately
Sent Ovation to Team Member
Explained OCS
Discretionary Task in Calendars
Closed a Claim Appropriately
Recorded Statement with an interpreter
Pocket Estimate Accepted by Customer
Calendar Task Completed in Discretionary
Recorded Statement-Disputed Claim
Sent 30 Day Status Letter
Claim Moved to Sub
VIS Template Used
Liability Decision
Customer Facing Discretionary
Sent Ovation to Anyone