Liability Decision Sent Ovation to Team Member VIS Template Used Customer Facing Discretionary Claim Closed Appropriately Pocket Estimate Accepted by Customer Discretionary Task in Calendars Call Out on Discretionary Task Moved COL to Express Shared Discretionary Task Sent Ovation to person outside of team Service Recovery Claim Moved to Sub Recorded Statement with an interpreter Recorded Statement- Disputed Claim Calendar Task Completed in Discretionary Explained OCS Explained ADSP Liability Decision Sent Ovation to Anyone Closed a Claim Appropriately Sent 30 Day Status Letter Explained Disputed Liability Decision Claim Owner Moved to Express Liability Decision Sent Ovation to Team Member VIS Template Used Customer Facing Discretionary Claim Closed Appropriately Pocket Estimate Accepted by Customer Discretionary Task in Calendars Call Out on Discretionary Task Moved COL to Express Shared Discretionary Task Sent Ovation to person outside of team Service Recovery Claim Moved to Sub Recorded Statement with an interpreter Recorded Statement- Disputed Claim Calendar Task Completed in Discretionary Explained OCS Explained ADSP Liability Decision Sent Ovation to Anyone Closed a Claim Appropriately Sent 30 Day Status Letter Explained Disputed Liability Decision Claim Owner Moved to Express
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Liability Decision
Sent Ovation to Team Member
VIS Template Used
Customer Facing Discretionary
Claim Closed Appropriately
Pocket Estimate Accepted by Customer
Discretionary Task in Calendars
Call Out on Discretionary Task
Moved COL to Express
Shared Discretionary Task
Sent Ovation to person outside of team
Service Recovery
Claim Moved to Sub
Recorded Statement with an interpreter
Recorded Statement-Disputed Claim
Calendar Task Completed in Discretionary
Explained OCS
Explained ADSP
Liability Decision
Sent Ovation to Anyone
Closed a Claim Appropriately
Sent 30 Day Status Letter
Explained Disputed Liability Decision
Claim Owner Moved to Express