Discretionary Task in Calendars Customer Facing Discretionary Calendar Task Completed in Discretionary Recorded Statement with an interpreter Pocket Estimate Accepted by Customer Sent Ovation to Team Member Liability Decision Recorded Statement- Disputed Claim Call Out on Discretionary Task Sent Ovation to Anyone Sent 30 Day Status Letter Claim Owner Moved to Express Claim Closed Appropriately Service Recovery Explained OCS VIS Template Used Moved COL to Express Explained Disputed Liability Decision Liability Decision Closed a Claim Appropriately Claim Moved to Sub Explained ADSP Sent Ovation to person outside of team Shared Discretionary Task Discretionary Task in Calendars Customer Facing Discretionary Calendar Task Completed in Discretionary Recorded Statement with an interpreter Pocket Estimate Accepted by Customer Sent Ovation to Team Member Liability Decision Recorded Statement- Disputed Claim Call Out on Discretionary Task Sent Ovation to Anyone Sent 30 Day Status Letter Claim Owner Moved to Express Claim Closed Appropriately Service Recovery Explained OCS VIS Template Used Moved COL to Express Explained Disputed Liability Decision Liability Decision Closed a Claim Appropriately Claim Moved to Sub Explained ADSP Sent Ovation to person outside of team Shared Discretionary Task
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Discretionary Task in Calendars
Customer Facing Discretionary
Calendar Task Completed in Discretionary
Recorded Statement with an interpreter
Pocket Estimate Accepted by Customer
Sent Ovation to Team Member
Liability Decision
Recorded Statement-Disputed Claim
Call Out on Discretionary Task
Sent Ovation to Anyone
Sent 30 Day Status Letter
Claim Owner Moved to Express
Claim Closed Appropriately
Service Recovery
Explained OCS
VIS Template Used
Moved COL to Express
Explained Disputed Liability Decision
Liability Decision
Closed a Claim Appropriately
Claim Moved to Sub
Explained ADSP
Sent Ovation to person outside of team
Shared Discretionary Task