Sent Ovation to Team Member Explained Disputed Liability Decision Discretionary Task in Calendars Claim Closed Appropriately Claim Owner Moved to Express Sent Ovation to person outside of team Service Recovery Sent 30 Day Status Letter Claim Moved to Sub Explained ADSP Call Out on Discretionary Task Pocket Estimate Accepted by Customer Recorded Statement- Disputed Claim Closed a Claim Appropriately Moved COL to Express VIS Template Used Sent Ovation to Anyone Liability Decision Recorded Statement with an interpreter Shared Discretionary Task Customer Facing Discretionary Liability Decision Calendar Task Completed in Discretionary Explained OCS Sent Ovation to Team Member Explained Disputed Liability Decision Discretionary Task in Calendars Claim Closed Appropriately Claim Owner Moved to Express Sent Ovation to person outside of team Service Recovery Sent 30 Day Status Letter Claim Moved to Sub Explained ADSP Call Out on Discretionary Task Pocket Estimate Accepted by Customer Recorded Statement- Disputed Claim Closed a Claim Appropriately Moved COL to Express VIS Template Used Sent Ovation to Anyone Liability Decision Recorded Statement with an interpreter Shared Discretionary Task Customer Facing Discretionary Liability Decision Calendar Task Completed in Discretionary Explained OCS
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sent Ovation to Team Member
Explained Disputed Liability Decision
Discretionary Task in Calendars
Claim Closed Appropriately
Claim Owner Moved to Express
Sent Ovation to person outside of team
Service Recovery
Sent 30 Day Status Letter
Claim Moved to Sub
Explained ADSP
Call Out on Discretionary Task
Pocket Estimate Accepted by Customer
Recorded Statement-Disputed Claim
Closed a Claim Appropriately
Moved COL to Express
VIS Template Used
Sent Ovation to Anyone
Liability Decision
Recorded Statement with an interpreter
Shared Discretionary Task
Customer Facing Discretionary
Liability Decision
Calendar Task Completed in Discretionary
Explained OCS