Somethingbreaks and awork orderneeds to beput inSomeonewants anitem that wedon't carryCheck aprice for acustomerCustomercomplains theywere doublecharged (theyweren't)You forgetwhat youweredoingYou can'tfind a freeflat cartYou haveto deny arefundYou give adiscountonsomethingSomeoneneeds amanager butyou are alreadywith someoneJennifer isupsetaboutsomethingFindinginfestedor expiredfoodDo acartrunFind astolenitem"Can I getmanagerapprovalfor X?""Can't youjust askyourmanager?"Take out acurbsideat least 5timesShort anitem onan orderGet backupon registerat least 5timesSomeoneneeds helpwhen you are inthe bathroom oron lunchTalk toDoorDashSupportCustomerdoesn't likeyour answerand asks adifferentmanagerA customeris whereyou needto stockSomeoneasks foryournameWriting offat least 5items"I'vebought itherebefore!"Customer makesa complaint andsays "You shouldlet the managerknow. :("A customerasks you toorder anitem for themAt least 3customersneed help atthe sametimeYou grabBOPIS papersand don'tmake it to theBOPIS area"Mydrawerdidn'topen."Checking tosee if wehavesomething inthe back"Areyoubusy?"PriceitemsDo a stockcheckover thephoneThrowouttrashCover alunch orbreak"You justlost acustomer!""Can Ispeak to amanager?"You areinformedof a newsick animalA customerasks for yourhelp whenyou are inthe officeOrdersuppliesGettingchangefor theregisterDo thesafetywalkYou arewalking to thebathroom andare stoppedby a customer"Is theresomeoneelse I cantalk to?"You needto usethe forklift Someoneorders aclearanceitemStopsomeone fromtaking anorder withoutasking"It saidyou hadit online."Customergets upsetthat we won'tprice matchany websiteCleaningup a dogmessSign forsomethingDriveto thevet"Are youguyshiring?"A doordashershoves theirphone onyour faceAn item onyour orderis not onthe shelfA customerhas aproblem withtheir orderGetcalled togroomingDealingwith ascamcallerA customerneeds anitem from thecash officeA customerneeds morehelp than youcan clearlygive themBox shipfrom storeorders"This isMiguelfromFedEx."Someonethreatensto callcorporateSendinganemail"Do youknow howmuch moneyI spendhere?"Someonecomplainsabout apriceThe zebradecides tofake honkDo acarryoutBadcustomersurveyThe zebrastopsringingSomeonecalls outSomethingbreaks and awork orderneeds to beput inSomeonewants anitem that wedon't carryCheck aprice for acustomerCustomercomplains theywere doublecharged (theyweren't)You forgetwhat youweredoingYou can'tfind a freeflat cartYou haveto deny arefundYou give adiscountonsomethingSomeoneneeds amanager butyou are alreadywith someoneJennifer isupsetaboutsomethingFindinginfestedor expiredfoodDo acartrunFind astolenitem"Can I getmanagerapprovalfor X?""Can't youjust askyourmanager?"Take out acurbsideat least 5timesShort anitem onan orderGet backupon registerat least 5timesSomeoneneeds helpwhen you are inthe bathroom oron lunchTalk toDoorDashSupportCustomerdoesn't likeyour answerand asks adifferentmanagerA customeris whereyou needto stockSomeoneasks foryournameWriting offat least 5items"I'vebought itherebefore!"Customer makesa complaint andsays "You shouldlet the managerknow. :("A customerasks you toorder anitem for themAt least 3customersneed help atthe sametimeYou grabBOPIS papersand don'tmake it to theBOPIS area"Mydrawerdidn'topen."Checking tosee if wehavesomething inthe back"Areyoubusy?"PriceitemsDo a stockcheckover thephoneThrowouttrashCover alunch orbreak"You justlost acustomer!""Can Ispeak to amanager?"You areinformedof a newsick animalA customerasks for yourhelp whenyou are inthe officeOrdersuppliesGettingchangefor theregisterDo thesafetywalkYou arewalking to thebathroom andare stoppedby a customer"Is theresomeoneelse I cantalk to?"You needto usethe forklift Someoneorders aclearanceitemStopsomeone fromtaking anorder withoutasking"It saidyou hadit online."Customergets upsetthat we won'tprice matchany websiteCleaningup a dogmessSign forsomethingDriveto thevet"Are youguyshiring?"A doordashershoves theirphone onyour faceAn item onyour orderis not onthe shelfA customerhas aproblem withtheir orderGetcalled togroomingDealingwith ascamcallerA customerneeds anitem from thecash officeA customerneeds morehelp than youcan clearlygive themBox shipfrom storeorders"This isMiguelfromFedEx."Someonethreatensto callcorporateSendinganemail"Do youknow howmuch moneyI spendhere?"Someonecomplainsabout apriceThe zebradecides tofake honkDo acarryoutBadcustomersurveyThe zebrastopsringingSomeonecalls out

PetSmart Manager Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Something breaks and a work order needs to be put in
  2. Someone wants an item that we don't carry
  3. Check a price for a customer
  4. Customer complains they were double charged (they weren't)
  5. You forget what you were doing
  6. You can't find a free flat cart
  7. You have to deny a refund
  8. You give a discount on something
  9. Someone needs a manager but you are already with someone
  10. Jennifer is upset about something
  11. Finding infested or expired food
  12. Do a cart run
  13. Find a stolen item
  14. "Can I get manager approval for X?"
  15. "Can't you just ask your manager?"
  16. Take out a curbside at least 5 times
  17. Short an item on an order
  18. Get backup on register at least 5 times
  19. Someone needs help when you are in the bathroom or on lunch
  20. Talk to DoorDash Support
  21. Customer doesn't like your answer and asks a different manager
  22. A customer is where you need to stock
  23. Someone asks for your name
  24. Writing off at least 5 items
  25. "I've bought it here before!"
  26. Customer makes a complaint and says "You should let the manager know. :("
  27. A customer asks you to order an item for them
  28. At least 3 customers need help at the same time
  29. You grab BOPIS papers and don't make it to the BOPIS area
  30. "My drawer didn't open."
  31. Checking to see if we have something in the back
  32. "Are you busy?"
  33. Price items
  34. Do a stock check over the phone
  35. Throw out trash
  36. Cover a lunch or break
  37. "You just lost a customer!"
  38. "Can I speak to a manager?"
  39. You are informed of a new sick animal
  40. A customer asks for your help when you are in the office
  41. Order supplies
  42. Getting change for the register
  43. Do the safety walk
  44. You are walking to the bathroom and are stopped by a customer
  45. "Is there someone else I can talk to?"
  46. You need to use the forklift
  47. Someone orders a clearance item
  48. Stop someone from taking an order without asking
  49. "It said you had it online."
  50. Customer gets upset that we won't price match any website
  51. Cleaning up a dog mess
  52. Sign for something
  53. Drive to the vet
  54. "Are you guys hiring?"
  55. A door dasher shoves their phone on your face
  56. An item on your order is not on the shelf
  57. A customer has a problem with their order
  58. Get called to grooming
  59. Dealing with a scam caller
  60. A customer needs an item from the cash office
  61. A customer needs more help than you can clearly give them
  62. Box ship from store orders
  63. "This is Miguel from FedEx."
  64. Someone threatens to call corporate
  65. Sending an email
  66. "Do you know how much money I spend here?"
  67. Someone complains about a price
  68. The zebra decides to fake honk
  69. Do a carry out
  70. Bad customer survey
  71. The zebra stops ringing
  72. Someone calls out