Customergets upsetthat we won'tprice matchany websiteSomethingbreaks and awork orderneeds to beput in"Do youknow howmuch moneyI spendhere?""I'vebought itherebefore!"Dealingwith ascamcallerYou needto usethe forklift You areinformedof a newsick animalGet backupon registerat least 5timesA customerhas aproblem withtheir orderAn item onyour orderis not onthe shelfFindinginfestedor expiredfoodDo acarryoutChecking tosee if wehavesomething inthe backYou give adiscountonsomethingCustomerdoesn't likeyour answerand asks adifferentmanagerA customerasks for yourhelp whenyou are inthe officeThe zebradecides tofake honkShort anitem onan orderSomeonecalls outPriceitemsYou grabBOPIS papersand don'tmake it to theBOPIS areaSomeonethreatensto callcorporateBox shipfrom storeordersCleaningup a dogmessSomeoneneeds helpwhen you are inthe bathroom oron lunchGettingchangefor theregisterSomeonecomplainsabout apriceStopsomeone fromtaking anorder withoutasking"Is theresomeoneelse I cantalk to?"You arewalking to thebathroom andare stoppedby a customerAt least 3customersneed help atthe sametimeYou can'tfind a freeflat cartCheck aprice for acustomerSendinganemail"Can't youjust askyourmanager?"Cover alunch orbreakA doordashershoves theirphone onyour faceCustomer makesa complaint andsays "You shouldlet the managerknow. :(""This isMiguelfromFedEx."You haveto deny arefundCustomercomplains theywere doublecharged (theyweren't)Do a stockcheckover thephoneSomeoneneeds amanager butyou are alreadywith someoneSomeoneasks foryourname"Are youguyshiring?"OrdersuppliesJennifer isupsetaboutsomething"It saidyou hadit online.""Can I getmanagerapprovalfor X?"You forgetwhat youweredoing"Areyoubusy?"A customeris whereyou needto stockTalk toDoorDashSupportWriting offat least 5itemsDriveto thevetDo thesafetywalkTake out acurbsideat least 5timesA customerneeds morehelp than youcan clearlygive themGetcalled togrooming"Mydrawerdidn'topen.""Can Ispeak to amanager?"Sign forsomethingThrowouttrashDo acartrunSomeonewants anitem that wedon't carryA customerneeds anitem from thecash officeA customerasks you toorder anitem for themThe zebrastopsringing"You justlost acustomer!"Someoneorders aclearanceitemBadcustomersurveyFind astolenitemCustomergets upsetthat we won'tprice matchany websiteSomethingbreaks and awork orderneeds to beput in"Do youknow howmuch moneyI spendhere?""I'vebought itherebefore!"Dealingwith ascamcallerYou needto usethe forklift You areinformedof a newsick animalGet backupon registerat least 5timesA customerhas aproblem withtheir orderAn item onyour orderis not onthe shelfFindinginfestedor expiredfoodDo acarryoutChecking tosee if wehavesomething inthe backYou give adiscountonsomethingCustomerdoesn't likeyour answerand asks adifferentmanagerA customerasks for yourhelp whenyou are inthe officeThe zebradecides tofake honkShort anitem onan orderSomeonecalls outPriceitemsYou grabBOPIS papersand don'tmake it to theBOPIS areaSomeonethreatensto callcorporateBox shipfrom storeordersCleaningup a dogmessSomeoneneeds helpwhen you are inthe bathroom oron lunchGettingchangefor theregisterSomeonecomplainsabout apriceStopsomeone fromtaking anorder withoutasking"Is theresomeoneelse I cantalk to?"You arewalking to thebathroom andare stoppedby a customerAt least 3customersneed help atthe sametimeYou can'tfind a freeflat cartCheck aprice for acustomerSendinganemail"Can't youjust askyourmanager?"Cover alunch orbreakA doordashershoves theirphone onyour faceCustomer makesa complaint andsays "You shouldlet the managerknow. :(""This isMiguelfromFedEx."You haveto deny arefundCustomercomplains theywere doublecharged (theyweren't)Do a stockcheckover thephoneSomeoneneeds amanager butyou are alreadywith someoneSomeoneasks foryourname"Are youguyshiring?"OrdersuppliesJennifer isupsetaboutsomething"It saidyou hadit online.""Can I getmanagerapprovalfor X?"You forgetwhat youweredoing"Areyoubusy?"A customeris whereyou needto stockTalk toDoorDashSupportWriting offat least 5itemsDriveto thevetDo thesafetywalkTake out acurbsideat least 5timesA customerneeds morehelp than youcan clearlygive themGetcalled togrooming"Mydrawerdidn'topen.""Can Ispeak to amanager?"Sign forsomethingThrowouttrashDo acartrunSomeonewants anitem that wedon't carryA customerneeds anitem from thecash officeA customerasks you toorder anitem for themThe zebrastopsringing"You justlost acustomer!"Someoneorders aclearanceitemBadcustomersurveyFind astolenitem

PetSmart Manager Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer gets upset that we won't price match any website
  2. Something breaks and a work order needs to be put in
  3. "Do you know how much money I spend here?"
  4. "I've bought it here before!"
  5. Dealing with a scam caller
  6. You need to use the forklift
  7. You are informed of a new sick animal
  8. Get backup on register at least 5 times
  9. A customer has a problem with their order
  10. An item on your order is not on the shelf
  11. Finding infested or expired food
  12. Do a carry out
  13. Checking to see if we have something in the back
  14. You give a discount on something
  15. Customer doesn't like your answer and asks a different manager
  16. A customer asks for your help when you are in the office
  17. The zebra decides to fake honk
  18. Short an item on an order
  19. Someone calls out
  20. Price items
  21. You grab BOPIS papers and don't make it to the BOPIS area
  22. Someone threatens to call corporate
  23. Box ship from store orders
  24. Cleaning up a dog mess
  25. Someone needs help when you are in the bathroom or on lunch
  26. Getting change for the register
  27. Someone complains about a price
  28. Stop someone from taking an order without asking
  29. "Is there someone else I can talk to?"
  30. You are walking to the bathroom and are stopped by a customer
  31. At least 3 customers need help at the same time
  32. You can't find a free flat cart
  33. Check a price for a customer
  34. Sending an email
  35. "Can't you just ask your manager?"
  36. Cover a lunch or break
  37. A door dasher shoves their phone on your face
  38. Customer makes a complaint and says "You should let the manager know. :("
  39. "This is Miguel from FedEx."
  40. You have to deny a refund
  41. Customer complains they were double charged (they weren't)
  42. Do a stock check over the phone
  43. Someone needs a manager but you are already with someone
  44. Someone asks for your name
  45. "Are you guys hiring?"
  46. Order supplies
  47. Jennifer is upset about something
  48. "It said you had it online."
  49. "Can I get manager approval for X?"
  50. You forget what you were doing
  51. "Are you busy?"
  52. A customer is where you need to stock
  53. Talk to DoorDash Support
  54. Writing off at least 5 items
  55. Drive to the vet
  56. Do the safety walk
  57. Take out a curbside at least 5 times
  58. A customer needs more help than you can clearly give them
  59. Get called to grooming
  60. "My drawer didn't open."
  61. "Can I speak to a manager?"
  62. Sign for something
  63. Throw out trash
  64. Do a cart run
  65. Someone wants an item that we don't carry
  66. A customer needs an item from the cash office
  67. A customer asks you to order an item for them
  68. The zebra stops ringing
  69. "You just lost a customer!"
  70. Someone orders a clearance item
  71. Bad customer survey
  72. Find a stolen item