Customer makesa complaint andsays "You shouldlet the managerknow. :("OrdersuppliesYou grabBOPIS papersand don'tmake it to theBOPIS area"It saidyou hadit online."Short anitem onan orderDo thesafetywalkCleaningup a dogmessStopsomeone fromtaking anorder withoutaskingCheck aprice for acustomerTake out acurbsideat least 5timesSendinganemailDriveto thevet"Can I getmanagerapprovalfor X?"Findinginfestedor expiredfoodDo acartrun"Areyoubusy?"Do acarryoutDo a stockcheckover thephoneJennifer isupsetaboutsomethingYou arewalking to thebathroom andare stoppedby a customerCustomercomplains theywere doublecharged (theyweren't)A customerasks you toorder anitem for themA customerasks for yourhelp whenyou are inthe officeAt least 3customersneed help atthe sametimeSomeoneorders aclearanceitemSomeoneneeds helpwhen you are inthe bathroom oron lunchThe zebradecides tofake honkCustomerdoesn't likeyour answerand asks adifferentmanagerSomethingbreaks and awork orderneeds to beput inA doordashershoves theirphone onyour faceYou haveto deny arefundPriceitemsYou can'tfind a freeflat cartA customerneeds morehelp than youcan clearlygive them"I'vebought itherebefore!""Is theresomeoneelse I cantalk to?"Dealingwith ascamcallerCover alunch orbreakFind astolenitem"Can't youjust askyourmanager?"Get backupon registerat least 5timesA customeris whereyou needto stock"Do youknow howmuch moneyI spendhere?""Are youguyshiring?"ThrowouttrashA customerhas aproblem withtheir orderA customerneeds anitem from thecash officeYou needto usethe forklift Someonewants anitem that wedon't carrySomeonecomplainsabout aprice"Mydrawerdidn'topen."Badcustomersurvey"This isMiguelfromFedEx."Someoneasks foryournameAn item onyour orderis not onthe shelfYou areinformedof a newsick animalThe zebrastopsringingSomeoneneeds amanager butyou are alreadywith someoneYou give adiscountonsomethingCustomergets upsetthat we won'tprice matchany websiteBox shipfrom storeordersSomeonethreatensto callcorporate"You justlost acustomer!""Can Ispeak to amanager?"Sign forsomethingSomeonecalls outYou forgetwhat youweredoingWriting offat least 5itemsTalk toDoorDashSupportGettingchangefor theregisterGetcalled togroomingChecking tosee if wehavesomething inthe backCustomer makesa complaint andsays "You shouldlet the managerknow. :("OrdersuppliesYou grabBOPIS papersand don'tmake it to theBOPIS area"It saidyou hadit online."Short anitem onan orderDo thesafetywalkCleaningup a dogmessStopsomeone fromtaking anorder withoutaskingCheck aprice for acustomerTake out acurbsideat least 5timesSendinganemailDriveto thevet"Can I getmanagerapprovalfor X?"Findinginfestedor expiredfoodDo acartrun"Areyoubusy?"Do acarryoutDo a stockcheckover thephoneJennifer isupsetaboutsomethingYou arewalking to thebathroom andare stoppedby a customerCustomercomplains theywere doublecharged (theyweren't)A customerasks you toorder anitem for themA customerasks for yourhelp whenyou are inthe officeAt least 3customersneed help atthe sametimeSomeoneorders aclearanceitemSomeoneneeds helpwhen you are inthe bathroom oron lunchThe zebradecides tofake honkCustomerdoesn't likeyour answerand asks adifferentmanagerSomethingbreaks and awork orderneeds to beput inA doordashershoves theirphone onyour faceYou haveto deny arefundPriceitemsYou can'tfind a freeflat cartA customerneeds morehelp than youcan clearlygive them"I'vebought itherebefore!""Is theresomeoneelse I cantalk to?"Dealingwith ascamcallerCover alunch orbreakFind astolenitem"Can't youjust askyourmanager?"Get backupon registerat least 5timesA customeris whereyou needto stock"Do youknow howmuch moneyI spendhere?""Are youguyshiring?"ThrowouttrashA customerhas aproblem withtheir orderA customerneeds anitem from thecash officeYou needto usethe forklift Someonewants anitem that wedon't carrySomeonecomplainsabout aprice"Mydrawerdidn'topen."Badcustomersurvey"This isMiguelfromFedEx."Someoneasks foryournameAn item onyour orderis not onthe shelfYou areinformedof a newsick animalThe zebrastopsringingSomeoneneeds amanager butyou are alreadywith someoneYou give adiscountonsomethingCustomergets upsetthat we won'tprice matchany websiteBox shipfrom storeordersSomeonethreatensto callcorporate"You justlost acustomer!""Can Ispeak to amanager?"Sign forsomethingSomeonecalls outYou forgetwhat youweredoingWriting offat least 5itemsTalk toDoorDashSupportGettingchangefor theregisterGetcalled togroomingChecking tosee if wehavesomething inthe back

PetSmart Manager Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer makes a complaint and says "You should let the manager know. :("
  2. Order supplies
  3. You grab BOPIS papers and don't make it to the BOPIS area
  4. "It said you had it online."
  5. Short an item on an order
  6. Do the safety walk
  7. Cleaning up a dog mess
  8. Stop someone from taking an order without asking
  9. Check a price for a customer
  10. Take out a curbside at least 5 times
  11. Sending an email
  12. Drive to the vet
  13. "Can I get manager approval for X?"
  14. Finding infested or expired food
  15. Do a cart run
  16. "Are you busy?"
  17. Do a carry out
  18. Do a stock check over the phone
  19. Jennifer is upset about something
  20. You are walking to the bathroom and are stopped by a customer
  21. Customer complains they were double charged (they weren't)
  22. A customer asks you to order an item for them
  23. A customer asks for your help when you are in the office
  24. At least 3 customers need help at the same time
  25. Someone orders a clearance item
  26. Someone needs help when you are in the bathroom or on lunch
  27. The zebra decides to fake honk
  28. Customer doesn't like your answer and asks a different manager
  29. Something breaks and a work order needs to be put in
  30. A door dasher shoves their phone on your face
  31. You have to deny a refund
  32. Price items
  33. You can't find a free flat cart
  34. A customer needs more help than you can clearly give them
  35. "I've bought it here before!"
  36. "Is there someone else I can talk to?"
  37. Dealing with a scam caller
  38. Cover a lunch or break
  39. Find a stolen item
  40. "Can't you just ask your manager?"
  41. Get backup on register at least 5 times
  42. A customer is where you need to stock
  43. "Do you know how much money I spend here?"
  44. "Are you guys hiring?"
  45. Throw out trash
  46. A customer has a problem with their order
  47. A customer needs an item from the cash office
  48. You need to use the forklift
  49. Someone wants an item that we don't carry
  50. Someone complains about a price
  51. "My drawer didn't open."
  52. Bad customer survey
  53. "This is Miguel from FedEx."
  54. Someone asks for your name
  55. An item on your order is not on the shelf
  56. You are informed of a new sick animal
  57. The zebra stops ringing
  58. Someone needs a manager but you are already with someone
  59. You give a discount on something
  60. Customer gets upset that we won't price match any website
  61. Box ship from store orders
  62. Someone threatens to call corporate
  63. "You just lost a customer!"
  64. "Can I speak to a manager?"
  65. Sign for something
  66. Someone calls out
  67. You forget what you were doing
  68. Writing off at least 5 items
  69. Talk to DoorDash Support
  70. Getting change for the register
  71. Get called to grooming
  72. Checking to see if we have something in the back