(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Wished customer well before transferring to claims
"Congrats on your new vehicle!"
I hope they left on good terms! ( Deleting a driver)
Discussed places caller has travelled
Free!
Discussed movie/TV shows w/ caller
Informed NI about OLS features
Asked caller about where they live
Asked caller how business is going
Informed AOR of FAO features (educate beyond current request)
Wished caller happy early/belated/birthday eve
Found out caller's favorite color
Made customer laugh!
Empathized w/ caller about business/personal matter
Explained coverages to caller
Told cancelling customer we hope they find their way back to us in the future
Told caller we are here for them 24/7
Wished AOR best of luck on quote they're working on
Asked customer about their past/upcoming weekend
Told caller to
Drive Safe!"
Talked about caller's/your favorite weather/seasons
Commended NI on being a small business owner (Can be stressful & challenging)