Wished caller happyearly/belated/birthdayeveTalkedaboutholidaysTold newNI we'rehappy tohave themExplainedcoveragesto callerWished AORbest of luck onquote they'reworking onI hope theyleft on goodterms! (Deleting adriver)"Congratson yournewvehicle!"Informed AORof FAO features(educatebeyond currentrequest)Madecustomerlaugh!Askedcustomerabout theirpast/upcomingweekendFound outcaller'sfavoritecolorDiscussedmovie/TVshows w/callerCommended NIon being asmall businessowner (Can bestressful &challenging)Askedcaller howbusinessis goingDiscussedplacescaller hastravelledTalked aboutcaller's/yourfavoriteweather/seasonsFree!Told callertoDriveSafe!"Empathized w/caller aboutbusiness/personalmatterAskedcaller aboutwhere theyliveWishedcustomerwell beforetransferringto claimsTold callerwe arehere forthem 24/7Askedcallerabout theirhobbiesTold cancellingcustomer wehope they findtheir way backto us in thefutureInformedNI aboutOLSfeaturesWished caller happyearly/belated/birthdayeveTalkedaboutholidaysTold newNI we'rehappy tohave themExplainedcoveragesto callerWished AORbest of luck onquote they'reworking onI hope theyleft on goodterms! (Deleting adriver)"Congratson yournewvehicle!"Informed AORof FAO features(educatebeyond currentrequest)Madecustomerlaugh!Askedcustomerabout theirpast/upcomingweekendFound outcaller'sfavoritecolorDiscussedmovie/TVshows w/callerCommended NIon being asmall businessowner (Can bestressful &challenging)Askedcaller howbusinessis goingDiscussedplacescaller hastravelledTalked aboutcaller's/yourfavoriteweather/seasonsFree!Told callertoDriveSafe!"Empathized w/caller aboutbusiness/personalmatterAskedcaller aboutwhere theyliveWishedcustomerwell beforetransferringto claimsTold callerwe arehere forthem 24/7Askedcallerabout theirhobbiesTold cancellingcustomer wehope they findtheir way backto us in thefutureInformedNI aboutOLSfeatures

Enriching Relationships - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Wished caller happy early/belated/birthday eve
  2. Talked about holidays
  3. Told new NI we're happy to have them
  4. Explained coverages to caller
  5. Wished AOR best of luck on quote they're working on
  6. I hope they left on good terms! ( Deleting a driver)
  7. "Congrats on your new vehicle!"
  8. Informed AOR of FAO features (educate beyond current request)
  9. Made customer laugh!
  10. Asked customer about their past/upcoming weekend
  11. Found out caller's favorite color
  12. Discussed movie/TV shows w/ caller
  13. Commended NI on being a small business owner (Can be stressful & challenging)
  14. Asked caller how business is going
  15. Discussed places caller has travelled
  16. Talked about caller's/your favorite weather/seasons
  17. Free!
  18. Told caller to Drive Safe!"
  19. Empathized w/ caller about business/personal matter
  20. Asked caller about where they live
  21. Wished customer well before transferring to claims
  22. Told caller we are here for them 24/7
  23. Asked caller about their hobbies
  24. Told cancelling customer we hope they find their way back to us in the future
  25. Informed NI about OLS features