(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wished customer well before transferring to claims
Informed NI about OLS features
Free!
Found out caller's favorite color
Asked caller how business is going
Asked caller about their hobbies
Asked caller about where they live
Discussed places caller has travelled
Talked about holidays
Told cancelling customer we hope they find their way back to us in the future
Informed AOR of FAO features (educate beyond current request)
Explained coverages to caller
Talked about caller's/your favorite weather/seasons
"Congrats on your new vehicle!"
Wished AOR best of luck on quote they're working on
Discussed movie/TV shows w/ caller
Commended NI on being a small business owner (Can be stressful & challenging)
Asked customer about their past/upcoming weekend
Told caller to
Drive Safe!"
Wished caller happy early/belated/birthday eve
Told caller we are here for them 24/7
Told new NI we're happy to have them
Empathized w/ caller about business/personal matter
I hope they left on good terms! ( Deleting a driver)