VPNtroublesHeadsettroublesCan I geta statusupdate onmy case?Let megive you alittlebackstoryClient usednew lingoI've neverheard beforeWhy ismy caseclosed?DogbarkingI turned thisin today; it itworked yet?HDTError inCBMS237Error inCBMSHoneyCallThankyouCan I speakto aSupervisor?Youansweredso fastLet meget apenWho am Ispeakingto?Is thatall Ineed?Gavethe CSSEmailCISCOtroublesBabycryingFirealarmbeepingCBMS notloading insome wayCan youhearme?Transferredto anotherDept.VPNtroublesHeadsettroublesCan I geta statusupdate onmy case?Let megive you alittlebackstoryClient usednew lingoI've neverheard beforeWhy ismy caseclosed?DogbarkingI turned thisin today; it itworked yet?HDTError inCBMS237Error inCBMSHoneyCallThankyouCan I speakto aSupervisor?Youansweredso fastLet meget apenWho am Ispeakingto?Is thatall Ineed?Gavethe CSSEmailCISCOtroublesBabycryingFirealarmbeepingCBMS notloading insome wayCan youhearme?Transferredto anotherDept.

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. VPN troubles
  2. Headset troubles
  3. Can I get a status update on my case?
  4. Let me give you a little backstory
  5. Client used new lingo I've never heard before
  6. Why is my case closed?
  7. Dog barking
  8. I turned this in today; it it worked yet?
  9. HDT Error in CBMS
  10. 237 Error in CBMS
  11. Honey Call
  12. Thank you
  13. Can I speak to a Supervisor?
  14. You answered so fast
  15. Let me get a pen
  16. Who am I speaking to?
  17. Is that all I need?
  18. Gave the CSS Email
  19. CISCO troubles
  20. Baby crying
  21. Fire alarm beeping
  22. CBMS not loading in some way
  23. Can you hear me?
  24. Transferred to another Dept.