Warmtransfer anurturingcall. Opp ID:________email TLinbox +powerplayfor zipcodeupdatePerfect scoreon QA -Scheduling Date of Eval:________Create arecognitioncard for acolleague!Reach out to TLfor the card.Have discoveryquestion scoredas 'yes' on 3 ormoreevaluations inJan 2025.Make ahuddletopicsuggestion!Make a call to adealer regardinga customeraccount AccountID: __________Daily ACWunder 60secondsDate ofACW:_____Updated 4opportunitiesfor one accountAcct ID:_________Post a chat inteams or groupchat to createconversation! Canbe work related orpersonal.Leave a dealerfacing note ona newlyscheduled IHC Warm transfera schedulingcallLead ID:_____Perfect Scoreon QA -Nurturing Date of Eval:________Provide acustomer a 2week deadline for7-year Opp ID: _______OvercomeObjection -Nurturing Opp ID: _____Providefeedback inHuddle Dateof Huddle:_______Report a dialerissue in systemissues chat withproper information. ID: _______Use consulttransfer totransfer acall to CE OvercomeObjection -Scheduling Lead ID: _____Nurturing callwith total talkover 7 minutes Opp ID:________Have a CSATcompleted onone of yourinbound calls!Nurturing:Email newdealer whenschedulingsomeone a newIHCHail Maryoffer OppID:______Providefeedbackin callcalibrationWarmtransfer anurturingcall. Opp ID:________email TLinbox +powerplayfor zipcodeupdatePerfect scoreon QA -Scheduling Date of Eval:________Create arecognitioncard for acolleague!Reach out to TLfor the card.Have discoveryquestion scoredas 'yes' on 3 ormoreevaluations inJan 2025.Make ahuddletopicsuggestion!Make a call to adealer regardinga customeraccount AccountID: __________Daily ACWunder 60secondsDate ofACW:_____Updated 4opportunitiesfor one accountAcct ID:_________Post a chat inteams or groupchat to createconversation! Canbe work related orpersonal.Leave a dealerfacing note ona newlyscheduled IHC Warm transfera schedulingcallLead ID:_____Perfect Scoreon QA -Nurturing Date of Eval:________Provide acustomer a 2week deadline for7-year Opp ID: _______OvercomeObjection -Nurturing Opp ID: _____Providefeedback inHuddle Dateof Huddle:_______Report a dialerissue in systemissues chat withproper information. ID: _______Use consulttransfer totransfer acall to CE OvercomeObjection -Scheduling Lead ID: _____Nurturing callwith total talkover 7 minutes Opp ID:________Have a CSATcompleted onone of yourinbound calls!Nurturing:Email newdealer whenschedulingsomeone a newIHCHail Maryoffer OppID:______Providefeedbackin callcalibration

January Contest 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Warm transfer a nurturing call. Opp ID: ________
  2. email TL inbox + powerplay for zipcode update
  3. Perfect score on QA - Scheduling Date of Eval: ________
  4. Create a recognition card for a colleague! Reach out to TL for the card.
  5. Have discovery question scored as 'yes' on 3 or more evaluations in Jan 2025.
  6. Make a huddle topic suggestion!
  7. Make a call to a dealer regarding a customer account Account ID: __________
  8. Daily ACW under 60 seconds Date of ACW:_____
  9. Updated 4 opportunities for one account Acct ID: _________
  10. Post a chat in teams or group chat to create conversation! Can be work related or personal.
  11. Leave a dealer facing note on a newly scheduled IHC
  12. Warm transfer a scheduling call Lead ID: _____
  13. Perfect Score on QA - Nurturing Date of Eval: ________
  14. Provide a customer a 2 week deadline for 7-year Opp ID: _______
  15. Overcome Objection - Nurturing Opp ID: _____
  16. Provide feedback in Huddle Date of Huddle: _______
  17. Report a dialer issue in system issues chat with proper information. ID: _______
  18. Use consult transfer to transfer a call to CE
  19. Overcome Objection - Scheduling Lead ID: _____
  20. Nurturing call with total talk over 7 minutes Opp ID: ________
  21. Have a CSAT completed on one of your inbound calls!
  22. Nurturing: Email new dealer when scheduling someone a new IHC
  23. Hail Mary offer Opp ID: ______
  24. Provide feedback in call calibration