(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Have a CSAT completed on one of your inbound calls!
Perfect Score on QA - Nurturing
Date of Eval: ________
Make a call to a dealer regarding a customer account Account ID: __________
Updated 4 opportunities for one account
Acct ID: _________
Post a chat in teams or group chat to create conversation! Can be work related or personal.
Overcome Objection - Nurturing
Opp ID: _____
Nurturing call with total talk over 7 minutes
Opp ID: ________
Leave a dealer facing note on a newly scheduled IHC
Warm transfer a scheduling call
Lead ID: _____
Have discovery question scored as 'yes' on 3 or more evaluations in Jan 2025.
Provide feedback in Huddle Date of Huddle: _______
Provide a customer a 2 week deadline for 7-year
Opp ID: _______
Report a dialer issue in system issues chat with proper information.
ID: _______
Daily ACW under 60 seconds Date of ACW:_____
Provide feedback in call calibration
Overcome Objection - Scheduling
Lead ID: _____
Use consult transfer to transfer a call to CE
Nurturing: Email new dealer when scheduling someone a new IHC
email TL inbox + powerplay for zipcode update
Make a huddle topic suggestion!
Warm transfer a nurturing call. Opp ID: ________
Create a recognition card for a colleague! Reach out to TL for the card.
Perfect score on QA - Scheduling
Date of Eval: ________
