Use consulttransfer totransfer acall to CE Have discoveryquestion scoredas 'yes' on 3 ormoreevaluations inJan 2025.Have a CSATcompleted onone of yourinbound calls!Warm transfera schedulingcallLead ID:_____Updated 4opportunitiesfor one accountAcct ID:_________Perfect scoreon QA -Scheduling Date of Eval:________Nurturing callwith total talkover 7 minutes Opp ID:________Post a chat inteams or groupchat to createconversation! Canbe work related orpersonal.OvercomeObjection -Nurturing Opp ID: _____Nurturing:Email newdealer whenschedulingsomeone a newIHCProvide acustomer a 2week deadline for7-year Opp ID: _______OvercomeObjection -Scheduling Lead ID: _____Providefeedback inHuddle Dateof Huddle:_______Hail Maryoffer OppID:______Perfect Scoreon QA -Nurturing Date of Eval:________Warmtransfer anurturingcall. Opp ID:________Create arecognitioncard for acolleague!Reach out to TLfor the card.Leave a dealerfacing note ona newlyscheduled IHC Report a dialerissue in systemissues chat withproper information. ID: _______Providefeedbackin callcalibrationDaily ACWunder 60secondsDate ofACW:_____Make ahuddletopicsuggestion!email TLinbox +powerplayfor zipcodeupdateMake a call to adealer regardinga customeraccount AccountID: __________Use consulttransfer totransfer acall to CE Have discoveryquestion scoredas 'yes' on 3 ormoreevaluations inJan 2025.Have a CSATcompleted onone of yourinbound calls!Warm transfera schedulingcallLead ID:_____Updated 4opportunitiesfor one accountAcct ID:_________Perfect scoreon QA -Scheduling Date of Eval:________Nurturing callwith total talkover 7 minutes Opp ID:________Post a chat inteams or groupchat to createconversation! Canbe work related orpersonal.OvercomeObjection -Nurturing Opp ID: _____Nurturing:Email newdealer whenschedulingsomeone a newIHCProvide acustomer a 2week deadline for7-year Opp ID: _______OvercomeObjection -Scheduling Lead ID: _____Providefeedback inHuddle Dateof Huddle:_______Hail Maryoffer OppID:______Perfect Scoreon QA -Nurturing Date of Eval:________Warmtransfer anurturingcall. Opp ID:________Create arecognitioncard for acolleague!Reach out to TLfor the card.Leave a dealerfacing note ona newlyscheduled IHC Report a dialerissue in systemissues chat withproper information. ID: _______Providefeedbackin callcalibrationDaily ACWunder 60secondsDate ofACW:_____Make ahuddletopicsuggestion!email TLinbox +powerplayfor zipcodeupdateMake a call to adealer regardinga customeraccount AccountID: __________

January Contest 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Use consult transfer to transfer a call to CE
  2. Have discovery question scored as 'yes' on 3 or more evaluations in Jan 2025.
  3. Have a CSAT completed on one of your inbound calls!
  4. Warm transfer a scheduling call Lead ID: _____
  5. Updated 4 opportunities for one account Acct ID: _________
  6. Perfect score on QA - Scheduling Date of Eval: ________
  7. Nurturing call with total talk over 7 minutes Opp ID: ________
  8. Post a chat in teams or group chat to create conversation! Can be work related or personal.
  9. Overcome Objection - Nurturing Opp ID: _____
  10. Nurturing: Email new dealer when scheduling someone a new IHC
  11. Provide a customer a 2 week deadline for 7-year Opp ID: _______
  12. Overcome Objection - Scheduling Lead ID: _____
  13. Provide feedback in Huddle Date of Huddle: _______
  14. Hail Mary offer Opp ID: ______
  15. Perfect Score on QA - Nurturing Date of Eval: ________
  16. Warm transfer a nurturing call. Opp ID: ________
  17. Create a recognition card for a colleague! Reach out to TL for the card.
  18. Leave a dealer facing note on a newly scheduled IHC
  19. Report a dialer issue in system issues chat with proper information. ID: _______
  20. Provide feedback in call calibration
  21. Daily ACW under 60 seconds Date of ACW:_____
  22. Make a huddle topic suggestion!
  23. email TL inbox + powerplay for zipcode update
  24. Make a call to a dealer regarding a customer account Account ID: __________