(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Daily ACW under 60 seconds Date of ACW:_____
Use consult transfer to transfer a call to CE
Provide a customer a 2 week deadline for 7-year
Opp ID: _______
Have a CSAT completed on one of your inbound calls!
Overcome Objection - Scheduling
Lead ID: _____
Warm transfer a scheduling call
Lead ID: _____
Hail Mary offer Opp ID: ______
Perfect score on QA - Scheduling
Date of Eval: ________
Post a chat in teams or group chat to create conversation! Can be work related or personal.
Provide feedback in call calibration
Create a recognition card for a colleague! Reach out to TL for the card.
Warm transfer a nurturing call. Opp ID: ________
Nurturing call with total talk over 7 minutes
Opp ID: ________
Overcome Objection - Nurturing
Opp ID: _____
email TL inbox + powerplay for zipcode update
Provide feedback in Huddle Date of Huddle: _______
Make a call to a dealer regarding a customer account Account ID: __________
Leave a dealer facing note on a newly scheduled IHC
Perfect Score on QA - Nurturing
Date of Eval: ________
Have discovery question scored as 'yes' on 3 or more evaluations in Jan 2025.
Nurturing: Email new dealer when scheduling someone a new IHC
Report a dialer issue in system issues chat with proper information.
ID: _______
Make a huddle topic suggestion!
Updated 4 opportunities for one account
Acct ID: _________
