Has had anissue formonths, butnow its arush"I have to goto a meetingsoon.""How Longwill this take?"ForgotPasswordaftervacation"Can youjust installit for me?"Calls in for aerror butmakes youask what theerror isCalls backfor samesolutionwithin sameday"Do I haveto do thisall thetime?"Rep:Kahn,Koziarz,Kocianic, orOslance"I have aQuick &/orSimpleQuestion""I Havealwaysdone itthis way"Solved Issue byRebooting/cacheclearing"But MyCoWorkerHasAccess"States workhas not beendone, butforgot tosubmit SRCalls in for anupdate on anSR submitwithin the lastfew hoursProvidesasset tagfor themonitorstates thatIssue wasresolved prior,but does notknow when orhowDoes notknowtheir SR#"Do I haveto be onthe phonefor this?"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"I alreadyrestarted/clearedmy cache"Outlook:How do IShare aMailbox?I'm not techsavvy/,computerliterareAsk acomplexQuestion.Answerswith"Yes"Believesthey are anexception tothe rule orupgradeHas had anissue formonths, butnow its arush"I have to goto a meetingsoon.""How Longwill this take?"ForgotPasswordaftervacation"Can youjust installit for me?"Calls in for aerror butmakes youask what theerror isCalls backfor samesolutionwithin sameday"Do I haveto do thisall thetime?"Rep:Kahn,Koziarz,Kocianic, orOslance"I have aQuick &/orSimpleQuestion""I Havealwaysdone itthis way"Solved Issue byRebooting/cacheclearing"But MyCoWorkerHasAccess"States workhas not beendone, butforgot tosubmit SRCalls in for anupdate on anSR submitwithin the lastfew hoursProvidesasset tagfor themonitorstates thatIssue wasresolved prior,but does notknow when orhowDoes notknowtheir SR#"Do I haveto be onthe phonefor this?"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"I alreadyrestarted/clearedmy cache"Outlook:How do IShare aMailbox?I'm not techsavvy/,computerliterareAsk acomplexQuestion.Answerswith"Yes"Believesthey are anexception tothe rule orupgrade

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
G
4
N
5
B
6
G
7
O
8
I
9
O
10
I
11
B
12
G
13
B
14
G
15
B
16
O
17
N
18
O
19
N
20
I
21
O
22
I
23
N
24
I
  1. G-Has had an issue for months, but now its a rush
  2. B-"I have to go to a meeting soon." "How Long will this take?"
  3. G-Forgot Password after vacation
  4. N-"Can you just install it for me?"
  5. B-Calls in for a error but makes you ask what the error is
  6. G-Calls back for same solution within same day
  7. O-"Do I have to do this all the time?"
  8. I-Rep: Kahn, Koziarz, Kocianic, or Oslance
  9. O-"I have a Quick &/or Simple Question"
  10. I-"I Have always done it this way"
  11. B-Solved Issue by Rebooting/cache clearing
  12. G-"But My CoWorker Has Access"
  13. B-States work has not been done, but forgot to submit SR
  14. G-Calls in for an update on an SR submit within the last few hours
  15. B-Provides asset tag for the monitor
  16. O-states that Issue was resolved prior, but does not know when or how
  17. N-Does not know their SR#
  18. O-"Do I have to be on the phone for this?"
  19. N-Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  20. I-"I already restarted/cleared my cache"
  21. O-Outlook: How do I Share a Mailbox?
  22. I-I'm not tech savvy/,computer literare
  23. N-Ask a complex Question. Answers with"Yes"
  24. I-Believes they are an exception to the rule or upgrade