Calls in for anupdate on anSR submitwithin the lastfew hours"I have to goto a meetingsoon.""How Longwill this take?"Solved Issue byRebooting/cacheclearingCalls in for aerror butmakes youask what theerror isBelievesthey are anexception tothe rule orupgradeCalls backfor samesolutionwithin samedaystates thatIssue wasresolved prior,but does notknow when orhowI'm not techsavvy/,computerliterare"Do I haveto be onthe phonefor this?"Rep:Kahn,Koziarz,Kocianic, orOslance"Can youjust installit for me?""But MyCoWorkerHasAccess"Has had anissue formonths, butnow its arushOutlook:How do IShare aMailbox?ForgotPasswordaftervacation"I have aQuick &/orSimpleQuestion""Do I haveto do thisall thetime?""I alreadyrestarted/clearedmy cache"Ask acomplexQuestion.Answerswith"Yes"Does notknowtheir SR#Providesasset tagfor themonitor"I Havealwaysdone itthis way"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)States workhas not beendone, butforgot tosubmit SRCalls in for anupdate on anSR submitwithin the lastfew hours"I have to goto a meetingsoon.""How Longwill this take?"Solved Issue byRebooting/cacheclearingCalls in for aerror butmakes youask what theerror isBelievesthey are anexception tothe rule orupgradeCalls backfor samesolutionwithin samedaystates thatIssue wasresolved prior,but does notknow when orhowI'm not techsavvy/,computerliterare"Do I haveto be onthe phonefor this?"Rep:Kahn,Koziarz,Kocianic, orOslance"Can youjust installit for me?""But MyCoWorkerHasAccess"Has had anissue formonths, butnow its arushOutlook:How do IShare aMailbox?ForgotPasswordaftervacation"I have aQuick &/orSimpleQuestion""Do I haveto do thisall thetime?""I alreadyrestarted/clearedmy cache"Ask acomplexQuestion.Answerswith"Yes"Does notknowtheir SR#Providesasset tagfor themonitor"I Havealwaysdone itthis way"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)States workhas not beendone, butforgot tosubmit SR

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
B
4
B
5
I
6
G
7
O
8
I
9
O
10
I
11
N
12
G
13
G
14
O
15
G
16
O
17
O
18
I
19
N
20
N
21
B
22
I
23
N
24
B
  1. G-Calls in for an update on an SR submit within the last few hours
  2. B-"I have to go to a meeting soon." "How Long will this take?"
  3. B-Solved Issue by Rebooting/cache clearing
  4. B-Calls in for a error but makes you ask what the error is
  5. I-Believes they are an exception to the rule or upgrade
  6. G-Calls back for same solution within same day
  7. O-states that Issue was resolved prior, but does not know when or how
  8. I-I'm not tech savvy/,computer literare
  9. O-"Do I have to be on the phone for this?"
  10. I-Rep: Kahn, Koziarz, Kocianic, or Oslance
  11. N-"Can you just install it for me?"
  12. G-"But My CoWorker Has Access"
  13. G-Has had an issue for months, but now its a rush
  14. O-Outlook: How do I Share a Mailbox?
  15. G-Forgot Password after vacation
  16. O-"I have a Quick &/or Simple Question"
  17. O-"Do I have to do this all the time?"
  18. I-"I already restarted/cleared my cache"
  19. N-Ask a complex Question. Answers with"Yes"
  20. N-Does not know their SR#
  21. B-Provides asset tag for the monitor
  22. I-"I Have always done it this way"
  23. N-Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  24. B-States work has not been done, but forgot to submit SR