Ask acomplexQuestion.Answerswith"Yes""I have to goto a meetingsoon.""How Longwill this take?"Believesthey are anexception tothe rule orupgradeI'm not techsavvy/,computerliterareCalls backfor samesolutionwithin samedayForgotPasswordaftervacationstates thatIssue wasresolved prior,but does notknow when orhowCalls in for aerror butmakes youask what theerror isOutlook:How do IShare aMailbox?States workhas not beendone, butforgot tosubmit SRProvidesasset tagfor themonitorSolved Issue byRebooting/cacheclearing"Do I haveto be onthe phonefor this?"Rep:Kahn,Koziarz,Kocianic, orOslanceHas had anissue formonths, butnow its arush"I have aQuick &/orSimpleQuestion""I alreadyrestarted/clearedmy cache""But MyCoWorkerHasAccess"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"Can youjust installit for me?"Does notknowtheir SR#"Do I haveto do thisall thetime?""I Havealwaysdone itthis way"Calls in for anupdate on anSR submitwithin the lastfew hoursAsk acomplexQuestion.Answerswith"Yes""I have to goto a meetingsoon.""How Longwill this take?"Believesthey are anexception tothe rule orupgradeI'm not techsavvy/,computerliterareCalls backfor samesolutionwithin samedayForgotPasswordaftervacationstates thatIssue wasresolved prior,but does notknow when orhowCalls in for aerror butmakes youask what theerror isOutlook:How do IShare aMailbox?States workhas not beendone, butforgot tosubmit SRProvidesasset tagfor themonitorSolved Issue byRebooting/cacheclearing"Do I haveto be onthe phonefor this?"Rep:Kahn,Koziarz,Kocianic, orOslanceHas had anissue formonths, butnow its arush"I have aQuick &/orSimpleQuestion""I alreadyrestarted/clearedmy cache""But MyCoWorkerHasAccess"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"Can youjust installit for me?"Does notknowtheir SR#"Do I haveto do thisall thetime?""I Havealwaysdone itthis way"Calls in for anupdate on anSR submitwithin the lastfew hours

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
I
4
I
5
G
6
G
7
O
8
B
9
O
10
B
11
B
12
B
13
O
14
I
15
G
16
O
17
I
18
G
19
N
20
N
21
N
22
O
23
I
24
G
  1. N-Ask a complex Question. Answers with"Yes"
  2. B-"I have to go to a meeting soon." "How Long will this take?"
  3. I-Believes they are an exception to the rule or upgrade
  4. I-I'm not tech savvy/,computer literare
  5. G-Calls back for same solution within same day
  6. G-Forgot Password after vacation
  7. O-states that Issue was resolved prior, but does not know when or how
  8. B-Calls in for a error but makes you ask what the error is
  9. O-Outlook: How do I Share a Mailbox?
  10. B-States work has not been done, but forgot to submit SR
  11. B-Provides asset tag for the monitor
  12. B-Solved Issue by Rebooting/cache clearing
  13. O-"Do I have to be on the phone for this?"
  14. I-Rep: Kahn, Koziarz, Kocianic, or Oslance
  15. G-Has had an issue for months, but now its a rush
  16. O-"I have a Quick &/or Simple Question"
  17. I-"I already restarted/cleared my cache"
  18. G-"But My CoWorker Has Access"
  19. N-Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  20. N-"Can you just install it for me?"
  21. N-Does not know their SR#
  22. O-"Do I have to do this all the time?"
  23. I-"I Have always done it this way"
  24. G-Calls in for an update on an SR submit within the last few hours