I'm not techsavvy/,computerliterare"But MyCoWorkerHasAccess"Has had anissue formonths, butnow its arush"Do I haveto be onthe phonefor this?""I alreadyrestarted/clearedmy cache"Outlook:How do IShare aMailbox?"I have to goto a meetingsoon.""How Longwill this take?""Do I haveto do thisall thetime?""Can youjust installit for me?"Rep:Kahn,Koziarz,Kocianic, orOslance"I Havealwaysdone itthis way"Believesthey are anexception tothe rule orupgradeProvidesasset tagfor themonitorForgotPasswordaftervacationSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Calls in for aerror butmakes youask what theerror isCalls backfor samesolutionwithin sameday"I have aQuick &/orSimpleQuestion"states thatIssue wasresolved prior,but does notknow when orhowStates workhas not beendone, butforgot tosubmit SRAsk acomplexQuestion.Answerswith"Yes"Solved Issue byRebooting/cacheclearingDoes notknowtheir SR#Calls in for anupdate on anSR submitwithin the lastfew hoursI'm not techsavvy/,computerliterare"But MyCoWorkerHasAccess"Has had anissue formonths, butnow its arush"Do I haveto be onthe phonefor this?""I alreadyrestarted/clearedmy cache"Outlook:How do IShare aMailbox?"I have to goto a meetingsoon.""How Longwill this take?""Do I haveto do thisall thetime?""Can youjust installit for me?"Rep:Kahn,Koziarz,Kocianic, orOslance"I Havealwaysdone itthis way"Believesthey are anexception tothe rule orupgradeProvidesasset tagfor themonitorForgotPasswordaftervacationSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Calls in for aerror butmakes youask what theerror isCalls backfor samesolutionwithin sameday"I have aQuick &/orSimpleQuestion"states thatIssue wasresolved prior,but does notknow when orhowStates workhas not beendone, butforgot tosubmit SRAsk acomplexQuestion.Answerswith"Yes"Solved Issue byRebooting/cacheclearingDoes notknowtheir SR#Calls in for anupdate on anSR submitwithin the lastfew hours

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
G
4
O
5
I
6
O
7
B
8
O
9
N
10
I
11
I
12
I
13
B
14
G
15
N
16
B
17
G
18
O
19
O
20
B
21
N
22
B
23
N
24
G
  1. I-I'm not tech savvy/,computer literare
  2. G-"But My CoWorker Has Access"
  3. G-Has had an issue for months, but now its a rush
  4. O-"Do I have to be on the phone for this?"
  5. I-"I already restarted/cleared my cache"
  6. O-Outlook: How do I Share a Mailbox?
  7. B-"I have to go to a meeting soon." "How Long will this take?"
  8. O-"Do I have to do this all the time?"
  9. N-"Can you just install it for me?"
  10. I-Rep: Kahn, Koziarz, Kocianic, or Oslance
  11. I-"I Have always done it this way"
  12. I-Believes they are an exception to the rule or upgrade
  13. B-Provides asset tag for the monitor
  14. G-Forgot Password after vacation
  15. N-Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  16. B-Calls in for a error but makes you ask what the error is
  17. G-Calls back for same solution within same day
  18. O-"I have a Quick &/or Simple Question"
  19. O-states that Issue was resolved prior, but does not know when or how
  20. B-States work has not been done, but forgot to submit SR
  21. N-Ask a complex Question. Answers with"Yes"
  22. B-Solved Issue by Rebooting/cache clearing
  23. N-Does not know their SR#
  24. G-Calls in for an update on an SR submit within the last few hours