Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"But MyCoWorkerHasAccess"I'm not techsavvy/,computerliterareHas had anissue formonths, butnow its arush"I have to goto a meetingsoon.""How Longwill this take?"Calls in for aerror butmakes youask what theerror is"Do I haveto do thisall thetime?"Outlook:How do IShare aMailbox?"I alreadyrestarted/clearedmy cache""Do I haveto be onthe phonefor this?"Ask acomplexQuestion.Answerswith"Yes"Believesthey are anexception tothe rule orupgradestates thatIssue wasresolved prior,but does notknow when orhowRep:Kahn,Koziarz,Kocianic, orOslance"Can youjust installit for me?""I have aQuick &/orSimpleQuestion"ForgotPasswordaftervacationCalls backfor samesolutionwithin samedayProvidesasset tagfor themonitorSolved Issue byRebooting/cacheclearingStates workhas not beendone, butforgot tosubmit SRDoes notknowtheir SR#Calls in for anupdate on anSR submitwithin the lastfew hours"I Havealwaysdone itthis way"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"But MyCoWorkerHasAccess"I'm not techsavvy/,computerliterareHas had anissue formonths, butnow its arush"I have to goto a meetingsoon.""How Longwill this take?"Calls in for aerror butmakes youask what theerror is"Do I haveto do thisall thetime?"Outlook:How do IShare aMailbox?"I alreadyrestarted/clearedmy cache""Do I haveto be onthe phonefor this?"Ask acomplexQuestion.Answerswith"Yes"Believesthey are anexception tothe rule orupgradestates thatIssue wasresolved prior,but does notknow when orhowRep:Kahn,Koziarz,Kocianic, orOslance"Can youjust installit for me?""I have aQuick &/orSimpleQuestion"ForgotPasswordaftervacationCalls backfor samesolutionwithin samedayProvidesasset tagfor themonitorSolved Issue byRebooting/cacheclearingStates workhas not beendone, butforgot tosubmit SRDoes notknowtheir SR#Calls in for anupdate on anSR submitwithin the lastfew hours"I Havealwaysdone itthis way"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
I
4
G
5
B
6
B
7
O
8
O
9
I
10
O
11
N
12
I
13
O
14
I
15
N
16
O
17
G
18
G
19
B
20
B
21
B
22
N
23
G
24
I
  1. N-Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  2. G-"But My CoWorker Has Access"
  3. I-I'm not tech savvy/,computer literare
  4. G-Has had an issue for months, but now its a rush
  5. B-"I have to go to a meeting soon." "How Long will this take?"
  6. B-Calls in for a error but makes you ask what the error is
  7. O-"Do I have to do this all the time?"
  8. O-Outlook: How do I Share a Mailbox?
  9. I-"I already restarted/cleared my cache"
  10. O-"Do I have to be on the phone for this?"
  11. N-Ask a complex Question. Answers with"Yes"
  12. I-Believes they are an exception to the rule or upgrade
  13. O-states that Issue was resolved prior, but does not know when or how
  14. I-Rep: Kahn, Koziarz, Kocianic, or Oslance
  15. N-"Can you just install it for me?"
  16. O-"I have a Quick &/or Simple Question"
  17. G-Forgot Password after vacation
  18. G-Calls back for same solution within same day
  19. B-Provides asset tag for the monitor
  20. B-Solved Issue by Rebooting/cache clearing
  21. B-States work has not been done, but forgot to submit SR
  22. N-Does not know their SR#
  23. G-Calls in for an update on an SR submit within the last few hours
  24. I-"I Have always done it this way"