Has had anissue formonths, butnow its arushRep:Kahn,Koziarz,Kocianic, orOslanceForgotPasswordaftervacation"Can youjust installit for me?"Providesasset tagfor themonitor"I have aQuick &/orSimpleQuestion"I'm not techsavvy/,computerliterareStates workhas not beendone, butforgot tosubmit SRAsk acomplexQuestion.Answerswith"Yes""But MyCoWorkerHasAccess""Do I haveto do thisall thetime?"Calls in for aerror butmakes youask what theerror is"Do I haveto be onthe phonefor this?""I have to goto a meetingsoon.""How Longwill this take?""I Havealwaysdone itthis way"Outlook:How do IShare aMailbox?Calls backfor samesolutionwithin samedaySays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Solved Issue byRebooting/cacheclearingstates thatIssue wasresolved prior,but does notknow when orhowDoes notknowtheir SR#Believesthey are anexception tothe rule orupgradeCalls in for anupdate on anSR submitwithin the lastfew hours"I alreadyrestarted/clearedmy cache"Has had anissue formonths, butnow its arushRep:Kahn,Koziarz,Kocianic, orOslanceForgotPasswordaftervacation"Can youjust installit for me?"Providesasset tagfor themonitor"I have aQuick &/orSimpleQuestion"I'm not techsavvy/,computerliterareStates workhas not beendone, butforgot tosubmit SRAsk acomplexQuestion.Answerswith"Yes""But MyCoWorkerHasAccess""Do I haveto do thisall thetime?"Calls in for aerror butmakes youask what theerror is"Do I haveto be onthe phonefor this?""I have to goto a meetingsoon.""How Longwill this take?""I Havealwaysdone itthis way"Outlook:How do IShare aMailbox?Calls backfor samesolutionwithin samedaySays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Solved Issue byRebooting/cacheclearingstates thatIssue wasresolved prior,but does notknow when orhowDoes notknowtheir SR#Believesthey are anexception tothe rule orupgradeCalls in for anupdate on anSR submitwithin the lastfew hours"I alreadyrestarted/clearedmy cache"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
G
4
N
5
B
6
O
7
I
8
B
9
N
10
G
11
O
12
B
13
O
14
B
15
I
16
O
17
G
18
N
19
B
20
O
21
N
22
I
23
G
24
I
  1. G-Has had an issue for months, but now its a rush
  2. I-Rep: Kahn, Koziarz, Kocianic, or Oslance
  3. G-Forgot Password after vacation
  4. N-"Can you just install it for me?"
  5. B-Provides asset tag for the monitor
  6. O-"I have a Quick &/or Simple Question"
  7. I-I'm not tech savvy/,computer literare
  8. B-States work has not been done, but forgot to submit SR
  9. N-Ask a complex Question. Answers with"Yes"
  10. G-"But My CoWorker Has Access"
  11. O-"Do I have to do this all the time?"
  12. B-Calls in for a error but makes you ask what the error is
  13. O-"Do I have to be on the phone for this?"
  14. B-"I have to go to a meeting soon." "How Long will this take?"
  15. I-"I Have always done it this way"
  16. O-Outlook: How do I Share a Mailbox?
  17. G-Calls back for same solution within same day
  18. N-Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  19. B-Solved Issue by Rebooting/cache clearing
  20. O-states that Issue was resolved prior, but does not know when or how
  21. N-Does not know their SR#
  22. I-Believes they are an exception to the rule or upgrade
  23. G-Calls in for an update on an SR submit within the last few hours
  24. I-"I already restarted/cleared my cache"