"I have to goto a meetingsoon.""How Longwill this take?""Do I haveto do thisall thetime?"Calls in for aerror butmakes youask what theerror isstates thatIssue wasresolved prior,but does notknow when orhowProvidesasset tagfor themonitor"Do I haveto be onthe phonefor this?"Calls backfor samesolutionwithin samedayCalls in for anupdate on anSR submitwithin the lastfew hours"Can youjust installit for me?"ForgotPasswordaftervacationBelievesthey are anexception tothe rule orupgrade"But MyCoWorkerHasAccess"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Does notknowtheir SR#"I alreadyrestarted/clearedmy cache"Outlook:How do IShare aMailbox?"I have aQuick &/orSimpleQuestion"Solved Issue byRebooting/cacheclearing"I Havealwaysdone itthis way"Ask acomplexQuestion.Answerswith"Yes"Has had anissue formonths, butnow its arushI'm not techsavvy/,computerliterareStates workhas not beendone, butforgot tosubmit SRRep:Kahn,Koziarz,Kocianic, orOslance"I have to goto a meetingsoon.""How Longwill this take?""Do I haveto do thisall thetime?"Calls in for aerror butmakes youask what theerror isstates thatIssue wasresolved prior,but does notknow when orhowProvidesasset tagfor themonitor"Do I haveto be onthe phonefor this?"Calls backfor samesolutionwithin samedayCalls in for anupdate on anSR submitwithin the lastfew hours"Can youjust installit for me?"ForgotPasswordaftervacationBelievesthey are anexception tothe rule orupgrade"But MyCoWorkerHasAccess"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Does notknowtheir SR#"I alreadyrestarted/clearedmy cache"Outlook:How do IShare aMailbox?"I have aQuick &/orSimpleQuestion"Solved Issue byRebooting/cacheclearing"I Havealwaysdone itthis way"Ask acomplexQuestion.Answerswith"Yes"Has had anissue formonths, butnow its arushI'm not techsavvy/,computerliterareStates workhas not beendone, butforgot tosubmit SRRep:Kahn,Koziarz,Kocianic, orOslance

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
B
4
O
5
B
6
O
7
G
8
G
9
N
10
G
11
I
12
G
13
N
14
N
15
I
16
O
17
O
18
B
19
I
20
N
21
G
22
I
23
B
24
I
  1. B-"I have to go to a meeting soon." "How Long will this take?"
  2. O-"Do I have to do this all the time?"
  3. B-Calls in for a error but makes you ask what the error is
  4. O-states that Issue was resolved prior, but does not know when or how
  5. B-Provides asset tag for the monitor
  6. O-"Do I have to be on the phone for this?"
  7. G-Calls back for same solution within same day
  8. G-Calls in for an update on an SR submit within the last few hours
  9. N-"Can you just install it for me?"
  10. G-Forgot Password after vacation
  11. I-Believes they are an exception to the rule or upgrade
  12. G-"But My CoWorker Has Access"
  13. N-Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  14. N-Does not know their SR#
  15. I-"I already restarted/cleared my cache"
  16. O-Outlook: How do I Share a Mailbox?
  17. O-"I have a Quick &/or Simple Question"
  18. B-Solved Issue by Rebooting/cache clearing
  19. I-"I Have always done it this way"
  20. N-Ask a complex Question. Answers with"Yes"
  21. G-Has had an issue for months, but now its a rush
  22. I-I'm not tech savvy/,computer literare
  23. B-States work has not been done, but forgot to submit SR
  24. I-Rep: Kahn, Koziarz, Kocianic, or Oslance