Solved Issue byRebooting/cacheclearing"I alreadyrestarted/clearedmy cache""Do I haveto be onthe phonefor this?"I'm not techsavvy/,computerliterareStates workhas not beendone, butforgot tosubmit SR"I have aQuick &/orSimpleQuestion""Do I haveto do thisall thetime?"Outlook:How do IShare aMailbox?Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"But MyCoWorkerHasAccess"Providesasset tagfor themonitorHas had anissue formonths, butnow its arushRep:Kahn,Koziarz,Kocianic, orOslance"I Havealwaysdone itthis way"Calls in for aerror butmakes youask what theerror isDoes notknowtheir SR#"Can youjust installit for me?"states thatIssue wasresolved prior,but does notknow when orhow"I have to goto a meetingsoon.""How Longwill this take?"Believesthey are anexception tothe rule orupgradeAsk acomplexQuestion.Answerswith"Yes"Calls backfor samesolutionwithin samedayForgotPasswordaftervacationCalls in for anupdate on anSR submitwithin the lastfew hoursSolved Issue byRebooting/cacheclearing"I alreadyrestarted/clearedmy cache""Do I haveto be onthe phonefor this?"I'm not techsavvy/,computerliterareStates workhas not beendone, butforgot tosubmit SR"I have aQuick &/orSimpleQuestion""Do I haveto do thisall thetime?"Outlook:How do IShare aMailbox?Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"But MyCoWorkerHasAccess"Providesasset tagfor themonitorHas had anissue formonths, butnow its arushRep:Kahn,Koziarz,Kocianic, orOslance"I Havealwaysdone itthis way"Calls in for aerror butmakes youask what theerror isDoes notknowtheir SR#"Can youjust installit for me?"states thatIssue wasresolved prior,but does notknow when orhow"I have to goto a meetingsoon.""How Longwill this take?"Believesthey are anexception tothe rule orupgradeAsk acomplexQuestion.Answerswith"Yes"Calls backfor samesolutionwithin samedayForgotPasswordaftervacationCalls in for anupdate on anSR submitwithin the lastfew hours

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
O
4
I
5
B
6
O
7
O
8
O
9
N
10
G
11
B
12
G
13
I
14
I
15
B
16
N
17
N
18
O
19
B
20
I
21
N
22
G
23
G
24
G
  1. B-Solved Issue by Rebooting/cache clearing
  2. I-"I already restarted/cleared my cache"
  3. O-"Do I have to be on the phone for this?"
  4. I-I'm not tech savvy/,computer literare
  5. B-States work has not been done, but forgot to submit SR
  6. O-"I have a Quick &/or Simple Question"
  7. O-"Do I have to do this all the time?"
  8. O-Outlook: How do I Share a Mailbox?
  9. N-Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  10. G-"But My CoWorker Has Access"
  11. B-Provides asset tag for the monitor
  12. G-Has had an issue for months, but now its a rush
  13. I-Rep: Kahn, Koziarz, Kocianic, or Oslance
  14. I-"I Have always done it this way"
  15. B-Calls in for a error but makes you ask what the error is
  16. N-Does not know their SR#
  17. N-"Can you just install it for me?"
  18. O-states that Issue was resolved prior, but does not know when or how
  19. B-"I have to go to a meeting soon." "How Long will this take?"
  20. I-Believes they are an exception to the rule or upgrade
  21. N-Ask a complex Question. Answers with"Yes"
  22. G-Calls back for same solution within same day
  23. G-Forgot Password after vacation
  24. G-Calls in for an update on an SR submit within the last few hours