Calls in for aerror butmakes youask what theerror is"Do I haveto do thisall thetime?"Providesasset tagfor themonitorSolved Issue byRebooting/cacheclearingI'm not techsavvy/,computerliterare"I Havealwaysdone itthis way""I have aQuick &/orSimpleQuestion"States workhas not beendone, butforgot tosubmit SRSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Calls in for anupdate on anSR submitwithin the lastfew hoursstates thatIssue wasresolved prior,but does notknow when orhow"But MyCoWorkerHasAccess""I alreadyrestarted/clearedmy cache"Ask acomplexQuestion.Answerswith"Yes"Rep:Kahn,Koziarz,Kocianic, orOslance"Can youjust installit for me?"Has had anissue formonths, butnow its arush"Do I haveto be onthe phonefor this?"Calls backfor samesolutionwithin sameday"I have to goto a meetingsoon.""How Longwill this take?"Does notknowtheir SR#Outlook:How do IShare aMailbox?ForgotPasswordaftervacationBelievesthey are anexception tothe rule orupgradeCalls in for aerror butmakes youask what theerror is"Do I haveto do thisall thetime?"Providesasset tagfor themonitorSolved Issue byRebooting/cacheclearingI'm not techsavvy/,computerliterare"I Havealwaysdone itthis way""I have aQuick &/orSimpleQuestion"States workhas not beendone, butforgot tosubmit SRSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Calls in for anupdate on anSR submitwithin the lastfew hoursstates thatIssue wasresolved prior,but does notknow when orhow"But MyCoWorkerHasAccess""I alreadyrestarted/clearedmy cache"Ask acomplexQuestion.Answerswith"Yes"Rep:Kahn,Koziarz,Kocianic, orOslance"Can youjust installit for me?"Has had anissue formonths, butnow its arush"Do I haveto be onthe phonefor this?"Calls backfor samesolutionwithin sameday"I have to goto a meetingsoon.""How Longwill this take?"Does notknowtheir SR#Outlook:How do IShare aMailbox?ForgotPasswordaftervacationBelievesthey are anexception tothe rule orupgrade

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
B
4
B
5
I
6
I
7
O
8
B
9
N
10
G
11
O
12
G
13
I
14
N
15
I
16
N
17
G
18
O
19
G
20
B
21
N
22
O
23
G
24
I
  1. B-Calls in for a error but makes you ask what the error is
  2. O-"Do I have to do this all the time?"
  3. B-Provides asset tag for the monitor
  4. B-Solved Issue by Rebooting/cache clearing
  5. I-I'm not tech savvy/,computer literare
  6. I-"I Have always done it this way"
  7. O-"I have a Quick &/or Simple Question"
  8. B-States work has not been done, but forgot to submit SR
  9. N-Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  10. G-Calls in for an update on an SR submit within the last few hours
  11. O-states that Issue was resolved prior, but does not know when or how
  12. G-"But My CoWorker Has Access"
  13. I-"I already restarted/cleared my cache"
  14. N-Ask a complex Question. Answers with"Yes"
  15. I-Rep: Kahn, Koziarz, Kocianic, or Oslance
  16. N-"Can you just install it for me?"
  17. G-Has had an issue for months, but now its a rush
  18. O-"Do I have to be on the phone for this?"
  19. G-Calls back for same solution within same day
  20. B-"I have to go to a meeting soon." "How Long will this take?"
  21. N-Does not know their SR#
  22. O-Outlook: How do I Share a Mailbox?
  23. G-Forgot Password after vacation
  24. I-Believes they are an exception to the rule or upgrade