Rep:Kahn,Koziarz,Kocianic, orOslanceBelievesthey are anexception tothe rule orupgradeOutlook:How do IShare aMailbox?Calls in for anupdate on anSR submitwithin the lastfew hoursDoes notknowtheir SR#Ask acomplexQuestion.Answerswith"Yes"ForgotPasswordaftervacationHas had anissue formonths, butnow its arushStates workhas not beendone, butforgot tosubmit SR"I have aQuick &/orSimpleQuestion"Providesasset tagfor themonitor"I Havealwaysdone itthis way""But MyCoWorkerHasAccess""Can youjust installit for me?"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)states thatIssue wasresolved prior,but does notknow when orhowCalls backfor samesolutionwithin samedayCalls in for aerror butmakes youask what theerror is"Do I haveto do thisall thetime?""I have to goto a meetingsoon.""How Longwill this take?"Solved Issue byRebooting/cacheclearingI'm not techsavvy/,computerliterare"Do I haveto be onthe phonefor this?""I alreadyrestarted/clearedmy cache"Rep:Kahn,Koziarz,Kocianic, orOslanceBelievesthey are anexception tothe rule orupgradeOutlook:How do IShare aMailbox?Calls in for anupdate on anSR submitwithin the lastfew hoursDoes notknowtheir SR#Ask acomplexQuestion.Answerswith"Yes"ForgotPasswordaftervacationHas had anissue formonths, butnow its arushStates workhas not beendone, butforgot tosubmit SR"I have aQuick &/orSimpleQuestion"Providesasset tagfor themonitor"I Havealwaysdone itthis way""But MyCoWorkerHasAccess""Can youjust installit for me?"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)states thatIssue wasresolved prior,but does notknow when orhowCalls backfor samesolutionwithin samedayCalls in for aerror butmakes youask what theerror is"Do I haveto do thisall thetime?""I have to goto a meetingsoon.""How Longwill this take?"Solved Issue byRebooting/cacheclearingI'm not techsavvy/,computerliterare"Do I haveto be onthe phonefor this?""I alreadyrestarted/clearedmy cache"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
O
4
G
5
N
6
N
7
G
8
G
9
B
10
O
11
B
12
I
13
G
14
N
15
N
16
O
17
G
18
B
19
O
20
B
21
B
22
I
23
O
24
I
  1. I-Rep: Kahn, Koziarz, Kocianic, or Oslance
  2. I-Believes they are an exception to the rule or upgrade
  3. O-Outlook: How do I Share a Mailbox?
  4. G-Calls in for an update on an SR submit within the last few hours
  5. N-Does not know their SR#
  6. N-Ask a complex Question. Answers with"Yes"
  7. G-Forgot Password after vacation
  8. G-Has had an issue for months, but now its a rush
  9. B-States work has not been done, but forgot to submit SR
  10. O-"I have a Quick &/or Simple Question"
  11. B-Provides asset tag for the monitor
  12. I-"I Have always done it this way"
  13. G-"But My CoWorker Has Access"
  14. N-"Can you just install it for me?"
  15. N-Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  16. O-states that Issue was resolved prior, but does not know when or how
  17. G-Calls back for same solution within same day
  18. B-Calls in for a error but makes you ask what the error is
  19. O-"Do I have to do this all the time?"
  20. B-"I have to go to a meeting soon." "How Long will this take?"
  21. B-Solved Issue by Rebooting/cache clearing
  22. I-I'm not tech savvy/,computer literare
  23. O-"Do I have to be on the phone for this?"
  24. I-"I already restarted/cleared my cache"