I'm not techsavvy/,computerliterareProvidesasset tagfor themonitor"Do I haveto be onthe phonefor this?"Calls backfor samesolutionwithin sameday"I Havealwaysdone itthis way"Has had anissue formonths, butnow its arushCalls in for aerror butmakes youask what theerror isDoes notknowtheir SR#Rep:Kahn,Koziarz,Kocianic, orOslanceAsk acomplexQuestion.Answerswith"Yes"Believesthey are anexception tothe rule orupgrade"Do I haveto do thisall thetime?"Calls in for anupdate on anSR submitwithin the lastfew hours"I alreadyrestarted/clearedmy cache"Solved Issue byRebooting/cacheclearing"Can youjust installit for me?""I have to goto a meetingsoon.""How Longwill this take?""I have aQuick &/orSimpleQuestion"states thatIssue wasresolved prior,but does notknow when orhowOutlook:How do IShare aMailbox?"But MyCoWorkerHasAccess"ForgotPasswordaftervacationSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)States workhas not beendone, butforgot tosubmit SRI'm not techsavvy/,computerliterareProvidesasset tagfor themonitor"Do I haveto be onthe phonefor this?"Calls backfor samesolutionwithin sameday"I Havealwaysdone itthis way"Has had anissue formonths, butnow its arushCalls in for aerror butmakes youask what theerror isDoes notknowtheir SR#Rep:Kahn,Koziarz,Kocianic, orOslanceAsk acomplexQuestion.Answerswith"Yes"Believesthey are anexception tothe rule orupgrade"Do I haveto do thisall thetime?"Calls in for anupdate on anSR submitwithin the lastfew hours"I alreadyrestarted/clearedmy cache"Solved Issue byRebooting/cacheclearing"Can youjust installit for me?""I have to goto a meetingsoon.""How Longwill this take?""I have aQuick &/orSimpleQuestion"states thatIssue wasresolved prior,but does notknow when orhowOutlook:How do IShare aMailbox?"But MyCoWorkerHasAccess"ForgotPasswordaftervacationSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)States workhas not beendone, butforgot tosubmit SR

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
O
4
G
5
I
6
G
7
B
8
N
9
I
10
N
11
I
12
O
13
G
14
I
15
B
16
N
17
B
18
O
19
O
20
O
21
G
22
G
23
N
24
B
  1. I-I'm not tech savvy/,computer literare
  2. B-Provides asset tag for the monitor
  3. O-"Do I have to be on the phone for this?"
  4. G-Calls back for same solution within same day
  5. I-"I Have always done it this way"
  6. G-Has had an issue for months, but now its a rush
  7. B-Calls in for a error but makes you ask what the error is
  8. N-Does not know their SR#
  9. I-Rep: Kahn, Koziarz, Kocianic, or Oslance
  10. N-Ask a complex Question. Answers with"Yes"
  11. I-Believes they are an exception to the rule or upgrade
  12. O-"Do I have to do this all the time?"
  13. G-Calls in for an update on an SR submit within the last few hours
  14. I-"I already restarted/cleared my cache"
  15. B-Solved Issue by Rebooting/cache clearing
  16. N-"Can you just install it for me?"
  17. B-"I have to go to a meeting soon." "How Long will this take?"
  18. O-"I have a Quick &/or Simple Question"
  19. O-states that Issue was resolved prior, but does not know when or how
  20. O-Outlook: How do I Share a Mailbox?
  21. G-"But My CoWorker Has Access"
  22. G-Forgot Password after vacation
  23. N-Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  24. B-States work has not been done, but forgot to submit SR