ResponseRate is equalto or greaterthan 25%ProductiveHours isequal to orgreater than6.9AHT isequal toor lessthan 650CobraAttendanceis equal to orgreater than95%No OpenGPS Casesfor morethan 5 daysNo OpenRTACallouts100% VOCCoachingCompletionMemberleft 5 PCSPositiveVerbatimsACE isequal to orgreaterthan 97.5%Member gave 5in-callcommendationsOffer Rateis equal toor greaterthan 55%Free!NPS isequal to orgreaterthan 84.5%100% ACECoachingCompletionNo lateandabsencefor 2 daysWFMAttendanceis equal to orgreater than95%ScheduleAdherence isequal to orgreater than95.5%Attrition isequal toor lessthan 650No OpenFMEACasesResponseRate is equalto or greaterthan 25%ProductiveHours isequal to orgreater than6.9AHT isequal toor lessthan 650CobraAttendanceis equal to orgreater than95%No OpenGPS Casesfor morethan 5 daysNo OpenRTACallouts100% VOCCoachingCompletionMemberleft 5 PCSPositiveVerbatimsACE isequal to orgreaterthan 97.5%Member gave 5in-callcommendationsOffer Rateis equal toor greaterthan 55%Free!NPS isequal to orgreaterthan 84.5%100% ACECoachingCompletionNo lateandabsencefor 2 daysWFMAttendanceis equal to orgreater than95%ScheduleAdherence isequal to orgreater than95.5%Attrition isequal toor lessthan 650No OpenFMEACases

MDCR NAGA FEB 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Response Rate is equal to or greater than 25%
  2. Productive Hours is equal to or greater than 6.9
  3. AHT is equal to or less than 650
  4. Cobra Attendance is equal to or greater than 95%
  5. No Open GPS Cases for more than 5 days
  6. No Open RTA Callouts
  7. 100% VOC Coaching Completion
  8. Member left 5 PCS Positive Verbatims
  9. ACE is equal to or greater than 97.5%
  10. Member gave 5 in-call commendations
  11. Offer Rate is equal to or greater than 55%
  12. Free!
  13. NPS is equal to or greater than 84.5%
  14. 100% ACE Coaching Completion
  15. No late and absence for 2 days
  16. WFM Attendance is equal to or greater than 95%
  17. Schedule Adherence is equal to or greater than 95.5%
  18. Attrition is equal to or less than 650
  19. No Open FMEA Cases