CSM E-mail P3 escalation Got help from coworker Busy day skipped lunch New field no documentation Non HR case transferred to HR P1 KB solved issue Double escalation Training day New screen no documentation P3 Call customer back ASAP Out of scope case Create JT Coworker calls in sick Escalation JT working as designed Enhancment request P3 which case entered as P1 Closed case > than 30 days JT closed no reason as to why Perfect 10 score WebEx Solved >10 cases CSM E-mail P3 escalation Got help from coworker Busy day skipped lunch New field no documentation Non HR case transferred to HR P1 KB solved issue Double escalation Training day New screen no documentation P3 Call customer back ASAP Out of scope case Create JT Coworker calls in sick Escalation JT working as designed Enhancment request P3 which case entered as P1 Closed case > than 30 days JT closed no reason as to why Perfect 10 score WebEx Solved >10 cases
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
CSM E-mail
P3 escalation
Got help from coworker
Busy day skipped lunch
New field no documentation
Non HR case transferred to HR
P1
KB solved issue
Double escalation
Training day
New screen no documentation
P3 Call customer back ASAP
Out of scope case
Create JT
Coworker calls in sick
Escalation
JT working as designed
Enhancment request
P3 which case entered as P1
Closed case > than 30 days
JT closed no reason as to why
Perfect 10 score
WebEx
Solved >10 cases