P3 CallcustomerbackASAPBusy dayskippedlunchEscalationClosedcase >than 30daysDoubleescalationSolved>10casesTrainingdayEnhancmentrequestKBsolvedissueP1JTworkingasdesignedNew field nodocumentationCreateJTJT closedno reasonas to whyCoworkercalls insickWebExPerfect10scoreCSME-mailNew screen nodocumentationP3 whichcaseenteredas P1Got helpfromcoworkerOut ofscopecaseP3escalationNon HRcasetransferredto HRP3 CallcustomerbackASAPBusy dayskippedlunchEscalationClosedcase >than 30daysDoubleescalationSolved>10casesTrainingdayEnhancmentrequestKBsolvedissueP1JTworkingasdesignedNew field nodocumentationCreateJTJT closedno reasonas to whyCoworkercalls insickWebExPerfect10scoreCSME-mailNew screen nodocumentationP3 whichcaseenteredas P1Got helpfromcoworkerOut ofscopecaseP3escalationNon HRcasetransferredto HR

Awesome Lawson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. P3 Call customer back ASAP
  2. Busy day skipped lunch
  3. Escalation
  4. Closed case > than 30 days
  5. Double escalation
  6. Solved >10 cases
  7. Training day
  8. Enhancment request
  9. KB solved issue
  10. P1
  11. JT working as designed
  12. New field no documentation
  13. Create JT
  14. JT closed no reason as to why
  15. Coworker calls in sick
  16. WebEx
  17. Perfect 10 score
  18. CSM E-mail
  19. New screen no documentation
  20. P3 which case entered as P1
  21. Got help from coworker
  22. Out of scope case
  23. P3 escalation
  24. Non HR case transferred to HR