CSME-mailJTworkingasdesignedTrainingdayKBsolvedissueDoubleescalationNon HRcasetransferredto HRClosedcase >than 30daysNew field nodocumentationGot helpfromcoworkerWebExP3 whichcaseenteredas P1Coworkercalls insickNew screen nodocumentationSolved>10casesP1Perfect10scoreP3 CallcustomerbackASAPP3escalationBusy dayskippedlunchOut ofscopecaseEnhancmentrequestCreateJTJT closedno reasonas to whyEscalationCSME-mailJTworkingasdesignedTrainingdayKBsolvedissueDoubleescalationNon HRcasetransferredto HRClosedcase >than 30daysNew field nodocumentationGot helpfromcoworkerWebExP3 whichcaseenteredas P1Coworkercalls insickNew screen nodocumentationSolved>10casesP1Perfect10scoreP3 CallcustomerbackASAPP3escalationBusy dayskippedlunchOut ofscopecaseEnhancmentrequestCreateJTJT closedno reasonas to whyEscalation

Awesome Lawson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CSM E-mail
  2. JT working as designed
  3. Training day
  4. KB solved issue
  5. Double escalation
  6. Non HR case transferred to HR
  7. Closed case > than 30 days
  8. New field no documentation
  9. Got help from coworker
  10. WebEx
  11. P3 which case entered as P1
  12. Coworker calls in sick
  13. New screen no documentation
  14. Solved >10 cases
  15. P1
  16. Perfect 10 score
  17. P3 Call customer back ASAP
  18. P3 escalation
  19. Busy day skipped lunch
  20. Out of scope case
  21. Enhancment request
  22. Create JT
  23. JT closed no reason as to why
  24. Escalation