CreateJTEnhancmentrequestTrainingdayJT closedno reasonas to whyClosedcase >than 30daysP1P3 CallcustomerbackASAPPerfect10scoreSolved>10casesP3 whichcaseenteredas P1New screen nodocumentationOut ofscopecaseBusy dayskippedlunchKBsolvedissueP3escalationCSME-mailJTworkingasdesignedWebExEscalationCoworkercalls insickNew field nodocumentationNon HRcasetransferredto HRDoubleescalationGot helpfromcoworkerCreateJTEnhancmentrequestTrainingdayJT closedno reasonas to whyClosedcase >than 30daysP1P3 CallcustomerbackASAPPerfect10scoreSolved>10casesP3 whichcaseenteredas P1New screen nodocumentationOut ofscopecaseBusy dayskippedlunchKBsolvedissueP3escalationCSME-mailJTworkingasdesignedWebExEscalationCoworkercalls insickNew field nodocumentationNon HRcasetransferredto HRDoubleescalationGot helpfromcoworker

Awesome Lawson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create JT
  2. Enhancment request
  3. Training day
  4. JT closed no reason as to why
  5. Closed case > than 30 days
  6. P1
  7. P3 Call customer back ASAP
  8. Perfect 10 score
  9. Solved >10 cases
  10. P3 which case entered as P1
  11. New screen no documentation
  12. Out of scope case
  13. Busy day skipped lunch
  14. KB solved issue
  15. P3 escalation
  16. CSM E-mail
  17. JT working as designed
  18. WebEx
  19. Escalation
  20. Coworker calls in sick
  21. New field no documentation
  22. Non HR case transferred to HR
  23. Double escalation
  24. Got help from coworker