CreateJTNew field nodocumentationJT closedno reasonas to whyDoubleescalationP3escalationOut ofscopecaseEscalationCoworkercalls insickCSME-mailTrainingdayClosedcase >than 30daysKBsolvedissueGot helpfromcoworkerBusy dayskippedlunchSolved>10casesWebExP3 whichcaseenteredas P1JTworkingasdesignedEnhancmentrequestPerfect10scoreNew screen nodocumentationP3 CallcustomerbackASAPNon HRcasetransferredto HRP1CreateJTNew field nodocumentationJT closedno reasonas to whyDoubleescalationP3escalationOut ofscopecaseEscalationCoworkercalls insickCSME-mailTrainingdayClosedcase >than 30daysKBsolvedissueGot helpfromcoworkerBusy dayskippedlunchSolved>10casesWebExP3 whichcaseenteredas P1JTworkingasdesignedEnhancmentrequestPerfect10scoreNew screen nodocumentationP3 CallcustomerbackASAPNon HRcasetransferredto HRP1

Awesome Lawson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create JT
  2. New field no documentation
  3. JT closed no reason as to why
  4. Double escalation
  5. P3 escalation
  6. Out of scope case
  7. Escalation
  8. Coworker calls in sick
  9. CSM E-mail
  10. Training day
  11. Closed case > than 30 days
  12. KB solved issue
  13. Got help from coworker
  14. Busy day skipped lunch
  15. Solved >10 cases
  16. WebEx
  17. P3 which case entered as P1
  18. JT working as designed
  19. Enhancment request
  20. Perfect 10 score
  21. New screen no documentation
  22. P3 Call customer back ASAP
  23. Non HR case transferred to HR
  24. P1