JT working as designed Busy day skipped lunch P1 Enhancment request CSM E-mail Out of scope case Non HR case transferred to HR Got help from coworker Perfect 10 score P3 Call customer back ASAP Double escalation New screen no documentation P3 which case entered as P1 KB solved issue Escalation JT closed no reason as to why P3 escalation Training day Closed case > than 30 days Solved >10 cases New field no documentation Coworker calls in sick Create JT WebEx JT working as designed Busy day skipped lunch P1 Enhancment request CSM E-mail Out of scope case Non HR case transferred to HR Got help from coworker Perfect 10 score P3 Call customer back ASAP Double escalation New screen no documentation P3 which case entered as P1 KB solved issue Escalation JT closed no reason as to why P3 escalation Training day Closed case > than 30 days Solved >10 cases New field no documentation Coworker calls in sick Create JT WebEx
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
JT working as designed
Busy day skipped lunch
P1
Enhancment request
CSM E-mail
Out of scope case
Non HR case transferred to HR
Got help from coworker
Perfect 10 score
P3 Call customer back ASAP
Double escalation
New screen no documentation
P3 which case entered as P1
KB solved issue
Escalation
JT closed no reason as to why
P3 escalation
Training day
Closed case > than 30 days
Solved >10 cases
New field no documentation
Coworker calls in sick
Create JT
WebEx