New field nodocumentationKBsolvedissueWebExDoubleescalationCreateJTNon HRcasetransferredto HRNew screen nodocumentationP3 whichcaseenteredas P1TrainingdayCSME-mailCoworkercalls insickSolved>10casesBusy dayskippedlunchJTworkingasdesignedEnhancmentrequestJT closedno reasonas to whyPerfect10scoreGot helpfromcoworkerP3escalationP1Closedcase >than 30daysOut ofscopecaseEscalationP3 CallcustomerbackASAPNew field nodocumentationKBsolvedissueWebExDoubleescalationCreateJTNon HRcasetransferredto HRNew screen nodocumentationP3 whichcaseenteredas P1TrainingdayCSME-mailCoworkercalls insickSolved>10casesBusy dayskippedlunchJTworkingasdesignedEnhancmentrequestJT closedno reasonas to whyPerfect10scoreGot helpfromcoworkerP3escalationP1Closedcase >than 30daysOut ofscopecaseEscalationP3 CallcustomerbackASAP

Awesome Lawson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New field no documentation
  2. KB solved issue
  3. WebEx
  4. Double escalation
  5. Create JT
  6. Non HR case transferred to HR
  7. New screen no documentation
  8. P3 which case entered as P1
  9. Training day
  10. CSM E-mail
  11. Coworker calls in sick
  12. Solved >10 cases
  13. Busy day skipped lunch
  14. JT working as designed
  15. Enhancment request
  16. JT closed no reason as to why
  17. Perfect 10 score
  18. Got help from coworker
  19. P3 escalation
  20. P1
  21. Closed case > than 30 days
  22. Out of scope case
  23. Escalation
  24. P3 Call customer back ASAP