P1P3escalationGot helpfromcoworkerNew field nodocumentationNon HRcasetransferredto HRJTworkingasdesignedKBsolvedissueDoubleescalationCreateJTCSME-mailEnhancmentrequestCoworkercalls insickClosedcase >than 30daysBusy dayskippedlunchP3 CallcustomerbackASAPNew screen nodocumentationP3 whichcaseenteredas P1Out ofscopecasePerfect10scoreWebExEscalationJT closedno reasonas to whyTrainingdaySolved>10casesP1P3escalationGot helpfromcoworkerNew field nodocumentationNon HRcasetransferredto HRJTworkingasdesignedKBsolvedissueDoubleescalationCreateJTCSME-mailEnhancmentrequestCoworkercalls insickClosedcase >than 30daysBusy dayskippedlunchP3 CallcustomerbackASAPNew screen nodocumentationP3 whichcaseenteredas P1Out ofscopecasePerfect10scoreWebExEscalationJT closedno reasonas to whyTrainingdaySolved>10cases

Awesome Lawson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. P1
  2. P3 escalation
  3. Got help from coworker
  4. New field no documentation
  5. Non HR case transferred to HR
  6. JT working as designed
  7. KB solved issue
  8. Double escalation
  9. Create JT
  10. CSM E-mail
  11. Enhancment request
  12. Coworker calls in sick
  13. Closed case > than 30 days
  14. Busy day skipped lunch
  15. P3 Call customer back ASAP
  16. New screen no documentation
  17. P3 which case entered as P1
  18. Out of scope case
  19. Perfect 10 score
  20. WebEx
  21. Escalation
  22. JT closed no reason as to why
  23. Training day
  24. Solved >10 cases