Perfect 10 score P3 which case entered as P1 Double escalation Solved >10 cases Create JT JT closed no reason as to why P3 Call customer back ASAP WebEx New field no documentation Escalation Training day Busy day skipped lunch Coworker calls in sick New screen no documentation Closed case > than 30 days Non HR case transferred to HR JT working as designed P3 escalation P1 KB solved issue Enhancment request CSM E-mail Out of scope case Got help from coworker Perfect 10 score P3 which case entered as P1 Double escalation Solved >10 cases Create JT JT closed no reason as to why P3 Call customer back ASAP WebEx New field no documentation Escalation Training day Busy day skipped lunch Coworker calls in sick New screen no documentation Closed case > than 30 days Non HR case transferred to HR JT working as designed P3 escalation P1 KB solved issue Enhancment request CSM E-mail Out of scope case Got help from coworker
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Perfect 10 score
P3 which case entered as P1
Double escalation
Solved >10 cases
Create JT
JT closed no reason as to why
P3 Call customer back ASAP
WebEx
New field no documentation
Escalation
Training day
Busy day skipped lunch
Coworker calls in sick
New screen no documentation
Closed case > than 30 days
Non HR case transferred to HR
JT working as designed
P3 escalation
P1
KB solved issue
Enhancment request
CSM E-mail
Out of scope case
Got help from coworker