New screen no documentation Got help from coworker Escalation CSM E-mail New field no documentation Training day Enhancment request Coworker calls in sick P3 Call customer back ASAP WebEx P3 which case entered as P1 Non HR case transferred to HR Perfect 10 score KB solved issue Create JT P3 escalation Solved >10 cases Closed case > than 30 days P1 Out of scope case JT working as designed JT closed no reason as to why Busy day skipped lunch Double escalation New screen no documentation Got help from coworker Escalation CSM E-mail New field no documentation Training day Enhancment request Coworker calls in sick P3 Call customer back ASAP WebEx P3 which case entered as P1 Non HR case transferred to HR Perfect 10 score KB solved issue Create JT P3 escalation Solved >10 cases Closed case > than 30 days P1 Out of scope case JT working as designed JT closed no reason as to why Busy day skipped lunch Double escalation
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
New screen no documentation
Got help from coworker
Escalation
CSM E-mail
New field no documentation
Training day
Enhancment request
Coworker calls in sick
P3 Call customer back ASAP
WebEx
P3 which case entered as P1
Non HR case transferred to HR
Perfect 10 score
KB solved issue
Create JT
P3 escalation
Solved >10 cases
Closed case > than 30 days
P1
Out of scope case
JT working as designed
JT closed no reason as to why
Busy day skipped lunch
Double escalation