Out of scope case Busy day skipped lunch P1 Training day Non HR case transferred to HR New field no documentation Perfect 10 score Enhancment request CSM E-mail P3 Call customer back ASAP Closed case > than 30 days JT closed no reason as to why Coworker calls in sick Double escalation KB solved issue New screen no documentation P3 escalation WebEx Solved >10 cases Got help from coworker Escalation Create JT P3 which case entered as P1 JT working as designed Out of scope case Busy day skipped lunch P1 Training day Non HR case transferred to HR New field no documentation Perfect 10 score Enhancment request CSM E-mail P3 Call customer back ASAP Closed case > than 30 days JT closed no reason as to why Coworker calls in sick Double escalation KB solved issue New screen no documentation P3 escalation WebEx Solved >10 cases Got help from coworker Escalation Create JT P3 which case entered as P1 JT working as designed
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Out of scope case
Busy day skipped lunch
P1
Training day
Non HR case transferred to HR
New field no documentation
Perfect 10 score
Enhancment request
CSM E-mail
P3 Call customer back ASAP
Closed case > than 30 days
JT closed no reason as to why
Coworker calls in sick
Double escalation
KB solved issue
New screen no documentation
P3 escalation
WebEx
Solved >10 cases
Got help from coworker
Escalation
Create JT
P3 which case entered as P1
JT working as designed