JTworkingasdesignedDoubleescalationCSME-mailCoworkercalls insickOut ofscopecaseP3escalationGot helpfromcoworkerJT closedno reasonas to whyP3 CallcustomerbackASAPWebExSolved>10casesNew screen nodocumentationPerfect10scoreEscalationNon HRcasetransferredto HRP3 whichcaseenteredas P1Busy dayskippedlunchKBsolvedissueNew field nodocumentationP1TrainingdayCreateJTEnhancmentrequestClosedcase >than 30daysJTworkingasdesignedDoubleescalationCSME-mailCoworkercalls insickOut ofscopecaseP3escalationGot helpfromcoworkerJT closedno reasonas to whyP3 CallcustomerbackASAPWebExSolved>10casesNew screen nodocumentationPerfect10scoreEscalationNon HRcasetransferredto HRP3 whichcaseenteredas P1Busy dayskippedlunchKBsolvedissueNew field nodocumentationP1TrainingdayCreateJTEnhancmentrequestClosedcase >than 30days

Awesome Lawson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. JT working as designed
  2. Double escalation
  3. CSM E-mail
  4. Coworker calls in sick
  5. Out of scope case
  6. P3 escalation
  7. Got help from coworker
  8. JT closed no reason as to why
  9. P3 Call customer back ASAP
  10. WebEx
  11. Solved >10 cases
  12. New screen no documentation
  13. Perfect 10 score
  14. Escalation
  15. Non HR case transferred to HR
  16. P3 which case entered as P1
  17. Busy day skipped lunch
  18. KB solved issue
  19. New field no documentation
  20. P1
  21. Training day
  22. Create JT
  23. Enhancment request
  24. Closed case > than 30 days