Drink aglass ofwaterAdd afunny GIFin chatYourbusinessmeans alot to us perfectWeappreciateyour call In yourtime inwork dayin real timeGreatMayIWho do Ihave thepleasurewith today?I'm happyto researchthat for youIunderstandyourconcernI'd behappyto helpI cancertainlycheck onthat for you.CertainlyExciting!Use chatfor aquestionSend 3e-cardsit's been apleasureassistingyou today!definitely AbsolutelyIunderstandhowfrustrating.catchup onemailsIf I were inyourposition, Iwould feelthe sameTurn anangrycaller intoa nice oneDrink aglass ofwaterAdd afunny GIFin chatYourbusinessmeans alot to us perfectWeappreciateyour call In yourtime inwork dayin real timeGreatMayIWho do Ihave thepleasurewith today?I'm happyto researchthat for youIunderstandyourconcernI'd behappyto helpI cancertainlycheck onthat for you.CertainlyExciting!Use chatfor aquestionSend 3e-cardsit's been apleasureassistingyou today!definitely AbsolutelyIunderstandhowfrustrating.catchup onemailsIf I were inyourposition, Iwould feelthe sameTurn anangrycaller intoa nice one

1/6 - Sentiment Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Drink a glass of water
  2. Add a funny GIF in chat
  3. Your business means a lot to us
  4. perfect
  5. We appreciate your call
  6. In your time in work day in real time
  7. Great
  8. May I
  9. Who do I have the pleasure with today?
  10. I'm happy to research that for you
  11. I understand your concern
  12. I'd be happy to help
  13. I can certainly check on that for you.
  14. Certainly
  15. Exciting!
  16. Use chat for a question
  17. Send 3 e-cards
  18. it's been a pleasure assisting you today!
  19. definitely
  20. Absolutely
  21. I understand how frustrating.
  22. catch up on emails
  23. If I were in your position, I would feel the same
  24. Turn an angry caller into a nice one