Exciting!Turn anangrycaller intoa nice oneYourbusinessmeans alot to us definitely Greatcatchup onemailsAbsolutelySend 3e-cardsIf I were inyourposition, Iwould feelthe sameCertainlyIunderstandyourconcernit's been apleasureassistingyou today!Iunderstandhowfrustrating.Weappreciateyour call Who do Ihave thepleasurewith today?Use chatfor aquestionI cancertainlycheck onthat for you.MayIDrink aglass ofwaterAdd afunny GIFin chatI'm happyto researchthat for youperfectI'd behappyto helpIn yourtime inwork dayin real timeExciting!Turn anangrycaller intoa nice oneYourbusinessmeans alot to us definitely Greatcatchup onemailsAbsolutelySend 3e-cardsIf I were inyourposition, Iwould feelthe sameCertainlyIunderstandyourconcernit's been apleasureassistingyou today!Iunderstandhowfrustrating.Weappreciateyour call Who do Ihave thepleasurewith today?Use chatfor aquestionI cancertainlycheck onthat for you.MayIDrink aglass ofwaterAdd afunny GIFin chatI'm happyto researchthat for youperfectI'd behappyto helpIn yourtime inwork dayin real time

1/6 - Sentiment Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Exciting!
  2. Turn an angry caller into a nice one
  3. Your business means a lot to us
  4. definitely
  5. Great
  6. catch up on emails
  7. Absolutely
  8. Send 3 e-cards
  9. If I were in your position, I would feel the same
  10. Certainly
  11. I understand your concern
  12. it's been a pleasure assisting you today!
  13. I understand how frustrating.
  14. We appreciate your call
  15. Who do I have the pleasure with today?
  16. Use chat for a question
  17. I can certainly check on that for you.
  18. May I
  19. Drink a glass of water
  20. Add a funny GIF in chat
  21. I'm happy to research that for you
  22. perfect
  23. I'd be happy to help
  24. In your time in work day in real time