Recognizedin FraudTrendsNewsletter100CallUpdatedQATracker100Call100CallNOProbingQuestionsMarkdownsAdherenceabove95%NO SoftSkillsMarkdownsNOAccuracyMarkdownsDecreaseHandleTime overlast monthACWaveragebelow 30secondsAbove90% QAAverageNOResolutionMarkdownsImprovedQA Averageover lastmonthCustomerKudosCall100CallParticipatedin FeelGoodFriday PostPerfectAttendanceAHTbelowtarget 440Bring callexampleto huddleNOComplianceErrorsSpot aNewFraudTrend100CallNO SubjectMatterExpertMarkdownsRecognizedin FraudTrendsNewsletter100CallUpdatedQATracker100Call100CallNOProbingQuestionsMarkdownsAdherenceabove95%NO SoftSkillsMarkdownsNOAccuracyMarkdownsDecreaseHandleTime overlast monthACWaveragebelow 30secondsAbove90% QAAverageNOResolutionMarkdownsImprovedQA Averageover lastmonthCustomerKudosCall100CallParticipatedin FeelGoodFriday PostPerfectAttendanceAHTbelowtarget 440Bring callexampleto huddleNOComplianceErrorsSpot aNewFraudTrend100CallNO SubjectMatterExpertMarkdowns

Team Janette Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recognized in Fraud Trends Newsletter
  2. 100 Call
  3. Updated QA Tracker
  4. 100 Call
  5. 100 Call
  6. NO Probing Questions Markdowns
  7. Adherence above 95%
  8. NO Soft Skills Markdowns
  9. NO Accuracy Markdowns
  10. Decrease Handle Time over last month
  11. ACW average below 30 seconds
  12. Above 90% QA Average
  13. NO Resolution Markdowns
  14. Improved QA Average over last month
  15. Customer Kudos Call
  16. 100 Call
  17. Participated in Feel Good Friday Post
  18. Perfect Attendance
  19. AHT below target 440
  20. Bring call example to huddle
  21. NO Compliance Errors
  22. Spot a New Fraud Trend
  23. 100 Call
  24. NO Subject Matter Expert Markdowns