NOResolutionMarkdownsImprovedQA Averageover lastmonth100Call100CallParticipatedin FeelGoodFriday PostAbove90% QAAverageUpdatedQATrackerRecognizedin FraudTrendsNewsletterNO SubjectMatterExpertMarkdowns100Call100CallSpot aNewFraudTrendDecreaseHandleTime overlast month100CallNOProbingQuestionsMarkdownsNO SoftSkillsMarkdownsBring callexampleto huddleNOComplianceErrorsACWaveragebelow 30secondsPerfectAttendanceNOAccuracyMarkdownsCustomerKudosCallAHTbelowtarget 440Adherenceabove95%NOResolutionMarkdownsImprovedQA Averageover lastmonth100Call100CallParticipatedin FeelGoodFriday PostAbove90% QAAverageUpdatedQATrackerRecognizedin FraudTrendsNewsletterNO SubjectMatterExpertMarkdowns100Call100CallSpot aNewFraudTrendDecreaseHandleTime overlast month100CallNOProbingQuestionsMarkdownsNO SoftSkillsMarkdownsBring callexampleto huddleNOComplianceErrorsACWaveragebelow 30secondsPerfectAttendanceNOAccuracyMarkdownsCustomerKudosCallAHTbelowtarget 440Adherenceabove95%

Team Janette Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NO Resolution Markdowns
  2. Improved QA Average over last month
  3. 100 Call
  4. 100 Call
  5. Participated in Feel Good Friday Post
  6. Above 90% QA Average
  7. Updated QA Tracker
  8. Recognized in Fraud Trends Newsletter
  9. NO Subject Matter Expert Markdowns
  10. 100 Call
  11. 100 Call
  12. Spot a New Fraud Trend
  13. Decrease Handle Time over last month
  14. 100 Call
  15. NO Probing Questions Markdowns
  16. NO Soft Skills Markdowns
  17. Bring call example to huddle
  18. NO Compliance Errors
  19. ACW average below 30 seconds
  20. Perfect Attendance
  21. NO Accuracy Markdowns
  22. Customer Kudos Call
  23. AHT below target 440
  24. Adherence above 95%