Recognized in Fraud Trends Newsletter 100 Call Updated QA Tracker 100 Call 100 Call NO Probing Questions Markdowns Adherence above 95% NO Soft Skills Markdowns NO Accuracy Markdowns Decrease Handle Time over last month ACW average below 30 seconds Above 90% QA Average NO Resolution Markdowns Improved QA Average over last month Customer Kudos Call 100 Call Participated in Feel Good Friday Post Perfect Attendance AHT below target 440 Bring call example to huddle NO Compliance Errors Spot a New Fraud Trend 100 Call NO Subject Matter Expert Markdowns Recognized in Fraud Trends Newsletter 100 Call Updated QA Tracker 100 Call 100 Call NO Probing Questions Markdowns Adherence above 95% NO Soft Skills Markdowns NO Accuracy Markdowns Decrease Handle Time over last month ACW average below 30 seconds Above 90% QA Average NO Resolution Markdowns Improved QA Average over last month Customer Kudos Call 100 Call Participated in Feel Good Friday Post Perfect Attendance AHT below target 440 Bring call example to huddle NO Compliance Errors Spot a New Fraud Trend 100 Call NO Subject Matter Expert Markdowns
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Recognized in Fraud Trends Newsletter
100 Call
Updated QA Tracker
100 Call
100 Call
NO Probing Questions Markdowns
Adherence above 95%
NO Soft Skills Markdowns
NO Accuracy Markdowns
Decrease Handle Time over last month
ACW average below 30 seconds
Above 90% QA Average
NO Resolution Markdowns
Improved QA Average over last month
Customer Kudos Call
100 Call
Participated in Feel Good Friday Post
Perfect Attendance
AHT below target 440
Bring call example to huddle
NO Compliance Errors
Spot a New Fraud Trend
100 Call
NO Subject Matter Expert Markdowns