100CallAdherenceabove95%NOResolutionMarkdownsParticipatedin FeelGoodFriday PostNO SubjectMatterExpertMarkdownsCustomerKudosCallDecreaseHandleTime overlast month100Call100CallSpot aNewFraudTrendRecognizedin FraudTrendsNewsletterNOAccuracyMarkdownsUpdatedQATrackerNOComplianceErrors100CallPerfectAttendanceACWaveragebelow 30secondsImprovedQA Averageover lastmonthBring callexampleto huddleAbove90% QAAverageNO SoftSkillsMarkdownsAHTbelowtarget 440100CallNOProbingQuestionsMarkdowns100CallAdherenceabove95%NOResolutionMarkdownsParticipatedin FeelGoodFriday PostNO SubjectMatterExpertMarkdownsCustomerKudosCallDecreaseHandleTime overlast month100Call100CallSpot aNewFraudTrendRecognizedin FraudTrendsNewsletterNOAccuracyMarkdownsUpdatedQATrackerNOComplianceErrors100CallPerfectAttendanceACWaveragebelow 30secondsImprovedQA Averageover lastmonthBring callexampleto huddleAbove90% QAAverageNO SoftSkillsMarkdownsAHTbelowtarget 440100CallNOProbingQuestionsMarkdowns

Team Janette Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100 Call
  2. Adherence above 95%
  3. NO Resolution Markdowns
  4. Participated in Feel Good Friday Post
  5. NO Subject Matter Expert Markdowns
  6. Customer Kudos Call
  7. Decrease Handle Time over last month
  8. 100 Call
  9. 100 Call
  10. Spot a New Fraud Trend
  11. Recognized in Fraud Trends Newsletter
  12. NO Accuracy Markdowns
  13. Updated QA Tracker
  14. NO Compliance Errors
  15. 100 Call
  16. Perfect Attendance
  17. ACW average below 30 seconds
  18. Improved QA Average over last month
  19. Bring call example to huddle
  20. Above 90% QA Average
  21. NO Soft Skills Markdowns
  22. AHT below target 440
  23. 100 Call
  24. NO Probing Questions Markdowns