AHTbelowtarget 440NO SubjectMatterExpertMarkdowns100CallNO SoftSkillsMarkdownsCustomerKudosCallNOComplianceErrorsRecognizedin FraudTrendsNewsletterAdherenceabove95%ImprovedQA Averageover lastmonth100CallDecreaseHandleTime overlast month100CallBring callexampleto huddle100CallAbove90% QAAverageSpot aNewFraudTrendParticipatedin FeelGoodFriday PostUpdatedQATrackerNOProbingQuestionsMarkdownsNOAccuracyMarkdownsNOResolutionMarkdowns100CallPerfectAttendanceACWaveragebelow 30secondsAHTbelowtarget 440NO SubjectMatterExpertMarkdowns100CallNO SoftSkillsMarkdownsCustomerKudosCallNOComplianceErrorsRecognizedin FraudTrendsNewsletterAdherenceabove95%ImprovedQA Averageover lastmonth100CallDecreaseHandleTime overlast month100CallBring callexampleto huddle100CallAbove90% QAAverageSpot aNewFraudTrendParticipatedin FeelGoodFriday PostUpdatedQATrackerNOProbingQuestionsMarkdownsNOAccuracyMarkdownsNOResolutionMarkdowns100CallPerfectAttendanceACWaveragebelow 30seconds

Team Janette Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AHT below target 440
  2. NO Subject Matter Expert Markdowns
  3. 100 Call
  4. NO Soft Skills Markdowns
  5. Customer Kudos Call
  6. NO Compliance Errors
  7. Recognized in Fraud Trends Newsletter
  8. Adherence above 95%
  9. Improved QA Average over last month
  10. 100 Call
  11. Decrease Handle Time over last month
  12. 100 Call
  13. Bring call example to huddle
  14. 100 Call
  15. Above 90% QA Average
  16. Spot a New Fraud Trend
  17. Participated in Feel Good Friday Post
  18. Updated QA Tracker
  19. NO Probing Questions Markdowns
  20. NO Accuracy Markdowns
  21. NO Resolution Markdowns
  22. 100 Call
  23. Perfect Attendance
  24. ACW average below 30 seconds