Spot aNewFraudTrendAHTbelowtarget 440Above90% QAAverage100CallCustomerKudosCallPerfectAttendance100CallParticipatedin FeelGoodFriday PostUpdatedQATrackerDecreaseHandleTime overlast month100CallACWaveragebelow 30secondsNOProbingQuestionsMarkdownsNO SoftSkillsMarkdownsBring callexampleto huddleNOAccuracyMarkdownsRecognizedin FraudTrendsNewsletterNOComplianceErrorsNOResolutionMarkdownsAdherenceabove95%ImprovedQA Averageover lastmonth100CallNO SubjectMatterExpertMarkdowns100CallSpot aNewFraudTrendAHTbelowtarget 440Above90% QAAverage100CallCustomerKudosCallPerfectAttendance100CallParticipatedin FeelGoodFriday PostUpdatedQATrackerDecreaseHandleTime overlast month100CallACWaveragebelow 30secondsNOProbingQuestionsMarkdownsNO SoftSkillsMarkdownsBring callexampleto huddleNOAccuracyMarkdownsRecognizedin FraudTrendsNewsletterNOComplianceErrorsNOResolutionMarkdownsAdherenceabove95%ImprovedQA Averageover lastmonth100CallNO SubjectMatterExpertMarkdowns100Call

Team Janette Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spot a New Fraud Trend
  2. AHT below target 440
  3. Above 90% QA Average
  4. 100 Call
  5. Customer Kudos Call
  6. Perfect Attendance
  7. 100 Call
  8. Participated in Feel Good Friday Post
  9. Updated QA Tracker
  10. Decrease Handle Time over last month
  11. 100 Call
  12. ACW average below 30 seconds
  13. NO Probing Questions Markdowns
  14. NO Soft Skills Markdowns
  15. Bring call example to huddle
  16. NO Accuracy Markdowns
  17. Recognized in Fraud Trends Newsletter
  18. NO Compliance Errors
  19. NO Resolution Markdowns
  20. Adherence above 95%
  21. Improved QA Average over last month
  22. 100 Call
  23. NO Subject Matter Expert Markdowns
  24. 100 Call