100CallCustomerKudosCallImprovedQA Averageover lastmonthAdherenceabove95%100CallAbove90% QAAverageRecognizedin FraudTrendsNewsletterNO SoftSkillsMarkdownsParticipatedin FeelGoodFriday PostNOAccuracyMarkdownsACWaveragebelow 30secondsSpot aNewFraudTrendPerfectAttendance100Call100CallUpdatedQATrackerBring callexampleto huddleNOResolutionMarkdowns100CallDecreaseHandleTime overlast monthNOProbingQuestionsMarkdownsNOComplianceErrorsAHTbelowtarget 440NO SubjectMatterExpertMarkdowns100CallCustomerKudosCallImprovedQA Averageover lastmonthAdherenceabove95%100CallAbove90% QAAverageRecognizedin FraudTrendsNewsletterNO SoftSkillsMarkdownsParticipatedin FeelGoodFriday PostNOAccuracyMarkdownsACWaveragebelow 30secondsSpot aNewFraudTrendPerfectAttendance100Call100CallUpdatedQATrackerBring callexampleto huddleNOResolutionMarkdowns100CallDecreaseHandleTime overlast monthNOProbingQuestionsMarkdownsNOComplianceErrorsAHTbelowtarget 440NO SubjectMatterExpertMarkdowns

Team Janette Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 100 Call
  2. Customer Kudos Call
  3. Improved QA Average over last month
  4. Adherence above 95%
  5. 100 Call
  6. Above 90% QA Average
  7. Recognized in Fraud Trends Newsletter
  8. NO Soft Skills Markdowns
  9. Participated in Feel Good Friday Post
  10. NO Accuracy Markdowns
  11. ACW average below 30 seconds
  12. Spot a New Fraud Trend
  13. Perfect Attendance
  14. 100 Call
  15. 100 Call
  16. Updated QA Tracker
  17. Bring call example to huddle
  18. NO Resolution Markdowns
  19. 100 Call
  20. Decrease Handle Time over last month
  21. NO Probing Questions Markdowns
  22. NO Compliance Errors
  23. AHT below target 440
  24. NO Subject Matter Expert Markdowns