Participatedin FeelGoodFriday PostSpot aNewFraudTrendDecreaseHandleTime overlast month100Call100CallNOResolutionMarkdowns100CallUpdatedQATrackerCustomerKudosCallAdherenceabove95%NO SubjectMatterExpertMarkdownsNOProbingQuestionsMarkdownsACWaveragebelow 30seconds100CallImprovedQA Averageover lastmonthNOComplianceErrorsAbove90% QAAverageAHTbelowtarget 440NOAccuracyMarkdowns100CallPerfectAttendanceRecognizedin FraudTrendsNewsletterNO SoftSkillsMarkdownsBring callexampleto huddleParticipatedin FeelGoodFriday PostSpot aNewFraudTrendDecreaseHandleTime overlast month100Call100CallNOResolutionMarkdowns100CallUpdatedQATrackerCustomerKudosCallAdherenceabove95%NO SubjectMatterExpertMarkdownsNOProbingQuestionsMarkdownsACWaveragebelow 30seconds100CallImprovedQA Averageover lastmonthNOComplianceErrorsAbove90% QAAverageAHTbelowtarget 440NOAccuracyMarkdowns100CallPerfectAttendanceRecognizedin FraudTrendsNewsletterNO SoftSkillsMarkdownsBring callexampleto huddle

Team Janette Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Participated in Feel Good Friday Post
  2. Spot a New Fraud Trend
  3. Decrease Handle Time over last month
  4. 100 Call
  5. 100 Call
  6. NO Resolution Markdowns
  7. 100 Call
  8. Updated QA Tracker
  9. Customer Kudos Call
  10. Adherence above 95%
  11. NO Subject Matter Expert Markdowns
  12. NO Probing Questions Markdowns
  13. ACW average below 30 seconds
  14. 100 Call
  15. Improved QA Average over last month
  16. NO Compliance Errors
  17. Above 90% QA Average
  18. AHT below target 440
  19. NO Accuracy Markdowns
  20. 100 Call
  21. Perfect Attendance
  22. Recognized in Fraud Trends Newsletter
  23. NO Soft Skills Markdowns
  24. Bring call example to huddle