ACWaveragebelow 30secondsNOComplianceErrorsNO SubjectMatterExpertMarkdownsNO SoftSkillsMarkdowns100Call100CallNOAccuracyMarkdownsNOProbingQuestionsMarkdownsCustomerKudosCallPerfectAttendanceDecreaseHandleTime overlast monthImprovedQA Averageover lastmonthSpot aNewFraudTrend100CallAbove90% QAAverage100Call100CallRecognizedin FraudTrendsNewsletterNOResolutionMarkdownsAdherenceabove95%UpdatedQATrackerAHTbelowtarget 440Participatedin FeelGoodFriday PostBring callexampleto huddleACWaveragebelow 30secondsNOComplianceErrorsNO SubjectMatterExpertMarkdownsNO SoftSkillsMarkdowns100Call100CallNOAccuracyMarkdownsNOProbingQuestionsMarkdownsCustomerKudosCallPerfectAttendanceDecreaseHandleTime overlast monthImprovedQA Averageover lastmonthSpot aNewFraudTrend100CallAbove90% QAAverage100Call100CallRecognizedin FraudTrendsNewsletterNOResolutionMarkdownsAdherenceabove95%UpdatedQATrackerAHTbelowtarget 440Participatedin FeelGoodFriday PostBring callexampleto huddle

Team Janette Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ACW average below 30 seconds
  2. NO Compliance Errors
  3. NO Subject Matter Expert Markdowns
  4. NO Soft Skills Markdowns
  5. 100 Call
  6. 100 Call
  7. NO Accuracy Markdowns
  8. NO Probing Questions Markdowns
  9. Customer Kudos Call
  10. Perfect Attendance
  11. Decrease Handle Time over last month
  12. Improved QA Average over last month
  13. Spot a New Fraud Trend
  14. 100 Call
  15. Above 90% QA Average
  16. 100 Call
  17. 100 Call
  18. Recognized in Fraud Trends Newsletter
  19. NO Resolution Markdowns
  20. Adherence above 95%
  21. Updated QA Tracker
  22. AHT below target 440
  23. Participated in Feel Good Friday Post
  24. Bring call example to huddle