AHTbelowtarget 440Participatedin FeelGoodFriday Post100CallDecreaseHandleTime overlast monthNO SubjectMatterExpertMarkdownsSpot aNewFraudTrendPerfectAttendance100Call100Call100CallNOComplianceErrorsNOProbingQuestionsMarkdownsACWaveragebelow 30secondsNOResolutionMarkdownsCustomerKudosCallImprovedQA Averageover lastmonthNOAccuracyMarkdowns100CallNO SoftSkillsMarkdownsAdherenceabove95%UpdatedQATrackerRecognizedin FraudTrendsNewsletterAbove90% QAAverageBring callexampleto huddleAHTbelowtarget 440Participatedin FeelGoodFriday Post100CallDecreaseHandleTime overlast monthNO SubjectMatterExpertMarkdownsSpot aNewFraudTrendPerfectAttendance100Call100Call100CallNOComplianceErrorsNOProbingQuestionsMarkdownsACWaveragebelow 30secondsNOResolutionMarkdownsCustomerKudosCallImprovedQA Averageover lastmonthNOAccuracyMarkdowns100CallNO SoftSkillsMarkdownsAdherenceabove95%UpdatedQATrackerRecognizedin FraudTrendsNewsletterAbove90% QAAverageBring callexampleto huddle

Team Janette Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AHT below target 440
  2. Participated in Feel Good Friday Post
  3. 100 Call
  4. Decrease Handle Time over last month
  5. NO Subject Matter Expert Markdowns
  6. Spot a New Fraud Trend
  7. Perfect Attendance
  8. 100 Call
  9. 100 Call
  10. 100 Call
  11. NO Compliance Errors
  12. NO Probing Questions Markdowns
  13. ACW average below 30 seconds
  14. NO Resolution Markdowns
  15. Customer Kudos Call
  16. Improved QA Average over last month
  17. NO Accuracy Markdowns
  18. 100 Call
  19. NO Soft Skills Markdowns
  20. Adherence above 95%
  21. Updated QA Tracker
  22. Recognized in Fraud Trends Newsletter
  23. Above 90% QA Average
  24. Bring call example to huddle