Customerhas anUpgradeSavingsCustomerfrom OH,WA or TNFraudflag onaccountDoublepaymenton theaccountCustomerhas afunnyemailEmail onfile is@AOL.comPayFrequencyrelatedPendingapplicationassociatedwith theaccountSubmitted/worked anLSRBankaccount onfile is CrossRiver /UpgradeCustomergavekudosCustomerhas ONECARDCustomerhas anauto loanCustomeris fromArizonaDisabledAutopayAddresson file is aP.O. BoxCustomerhas nevermissed apaymentCreditReportingquestionCustomeris fromPhoenixEnrolled aHS/FEMA/PMPPCustomerhas had aprevioushardshipPreviousLSR noteon theaccountCustomerhas anUpgradeBACustomerhad a feewaived inthe pastCustomerhas anUpgradeSavingsCustomerfrom OH,WA or TNFraudflag onaccountDoublepaymenton theaccountCustomerhas afunnyemailEmail onfile is@AOL.comPayFrequencyrelatedPendingapplicationassociatedwith theaccountSubmitted/worked anLSRBankaccount onfile is CrossRiver /UpgradeCustomergavekudosCustomerhas ONECARDCustomerhas anauto loanCustomeris fromArizonaDisabledAutopayAddresson file is aP.O. BoxCustomerhas nevermissed apaymentCreditReportingquestionCustomeris fromPhoenixEnrolled aHS/FEMA/PMPPCustomerhas had aprevioushardshipPreviousLSR noteon theaccountCustomerhas anUpgradeBACustomerhad a feewaived inthe past

Upgrade Servicing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer has an Upgrade Savings
  2. Customer from OH, WA or TN
  3. Fraud flag on account
  4. Double payment on the account
  5. Customer has a funny email
  6. Email on file is @AOL.com
  7. Pay Frequency related
  8. Pending application associated with the account
  9. Submitted/ worked an LSR
  10. Bank account on file is Cross River / Upgrade
  11. Customer gave kudos
  12. Customer has ONE CARD
  13. Customer has an auto loan
  14. Customer is from Arizona
  15. Disabled Autopay
  16. Address on file is a P.O. Box
  17. Customer has never missed a payment
  18. Credit Reporting question
  19. Customer is from Phoenix
  20. Enrolled a HS/ FEMA/ PMPP
  21. Customer has had a previous hardship
  22. Previous LSR note on the account
  23. Customer has an Upgrade BA
  24. Customer had a fee waived in the past