DisabledAutopayCustomerhad a feewaived inthe pastFraudflag onaccountCustomerhas anauto loanCustomeris fromPhoenixPendingapplicationassociatedwith theaccountCustomerhas anUpgradeSavingsEmail onfile is@AOL.comEnrolled aHS/FEMA/PMPPCreditReportingquestionCustomerhas nevermissed apaymentCustomerfrom OH,WA or TNSubmitted/worked anLSRCustomerhas had aprevioushardshipBankaccount onfile is CrossRiver /UpgradePreviousLSR noteon theaccountAddresson file is aP.O. BoxPayFrequencyrelatedCustomerhas afunnyemailDoublepaymenton theaccountCustomeris fromArizonaCustomerhas ONECARDCustomerhas anUpgradeBACustomergavekudosDisabledAutopayCustomerhad a feewaived inthe pastFraudflag onaccountCustomerhas anauto loanCustomeris fromPhoenixPendingapplicationassociatedwith theaccountCustomerhas anUpgradeSavingsEmail onfile is@AOL.comEnrolled aHS/FEMA/PMPPCreditReportingquestionCustomerhas nevermissed apaymentCustomerfrom OH,WA or TNSubmitted/worked anLSRCustomerhas had aprevioushardshipBankaccount onfile is CrossRiver /UpgradePreviousLSR noteon theaccountAddresson file is aP.O. BoxPayFrequencyrelatedCustomerhas afunnyemailDoublepaymenton theaccountCustomeris fromArizonaCustomerhas ONECARDCustomerhas anUpgradeBACustomergavekudos

Upgrade Servicing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Disabled Autopay
  2. Customer had a fee waived in the past
  3. Fraud flag on account
  4. Customer has an auto loan
  5. Customer is from Phoenix
  6. Pending application associated with the account
  7. Customer has an Upgrade Savings
  8. Email on file is @AOL.com
  9. Enrolled a HS/ FEMA/ PMPP
  10. Credit Reporting question
  11. Customer has never missed a payment
  12. Customer from OH, WA or TN
  13. Submitted/ worked an LSR
  14. Customer has had a previous hardship
  15. Bank account on file is Cross River / Upgrade
  16. Previous LSR note on the account
  17. Address on file is a P.O. Box
  18. Pay Frequency related
  19. Customer has a funny email
  20. Double payment on the account
  21. Customer is from Arizona
  22. Customer has ONE CARD
  23. Customer has an Upgrade BA
  24. Customer gave kudos