Customerhad a feewaived inthe pastCustomeris fromArizonaCustomerhas anUpgradeBABankaccount onfile is CrossRiver /UpgradeAddresson file is aP.O. BoxCustomerhas had aprevioushardshipFraudflag onaccountEmail onfile is@AOL.comPendingapplicationassociatedwith theaccountDisabledAutopayPreviousLSR noteon theaccountCustomerhas ONECARDCustomerfrom OH,WA or TNCustomerhas anauto loanCustomeris fromPhoenixEnrolled aHS/FEMA/PMPPDoublepaymenton theaccountCustomerhas afunnyemailCustomergavekudosCustomerhas nevermissed apaymentCreditReportingquestionSubmitted/worked anLSRCustomerhas anUpgradeSavingsPayFrequencyrelatedCustomerhad a feewaived inthe pastCustomeris fromArizonaCustomerhas anUpgradeBABankaccount onfile is CrossRiver /UpgradeAddresson file is aP.O. BoxCustomerhas had aprevioushardshipFraudflag onaccountEmail onfile is@AOL.comPendingapplicationassociatedwith theaccountDisabledAutopayPreviousLSR noteon theaccountCustomerhas ONECARDCustomerfrom OH,WA or TNCustomerhas anauto loanCustomeris fromPhoenixEnrolled aHS/FEMA/PMPPDoublepaymenton theaccountCustomerhas afunnyemailCustomergavekudosCustomerhas nevermissed apaymentCreditReportingquestionSubmitted/worked anLSRCustomerhas anUpgradeSavingsPayFrequencyrelated

Upgrade Servicing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer had a fee waived in the past
  2. Customer is from Arizona
  3. Customer has an Upgrade BA
  4. Bank account on file is Cross River / Upgrade
  5. Address on file is a P.O. Box
  6. Customer has had a previous hardship
  7. Fraud flag on account
  8. Email on file is @AOL.com
  9. Pending application associated with the account
  10. Disabled Autopay
  11. Previous LSR note on the account
  12. Customer has ONE CARD
  13. Customer from OH, WA or TN
  14. Customer has an auto loan
  15. Customer is from Phoenix
  16. Enrolled a HS/ FEMA/ PMPP
  17. Double payment on the account
  18. Customer has a funny email
  19. Customer gave kudos
  20. Customer has never missed a payment
  21. Credit Reporting question
  22. Submitted/ worked an LSR
  23. Customer has an Upgrade Savings
  24. Pay Frequency related