Customerhas anauto loanCustomerhad a feewaived inthe pastCustomerhas anUpgradeBASubmitted/worked anLSRCustomeris fromPhoenixPayFrequencyrelatedBankaccount onfile is CrossRiver /UpgradeCustomerhas nevermissed apaymentCustomerhas anUpgradeSavingsDoublepaymenton theaccountCustomerhas afunnyemailCustomerhas ONECARDPendingapplicationassociatedwith theaccountPreviousLSR noteon theaccountEnrolled aHS/FEMA/PMPPCustomeris fromArizonaCustomerhas had aprevioushardshipDisabledAutopayAddresson file is aP.O. BoxFraudflag onaccountEmail onfile is@AOL.comCustomergavekudosCreditReportingquestionCustomerfrom OH,WA or TNCustomerhas anauto loanCustomerhad a feewaived inthe pastCustomerhas anUpgradeBASubmitted/worked anLSRCustomeris fromPhoenixPayFrequencyrelatedBankaccount onfile is CrossRiver /UpgradeCustomerhas nevermissed apaymentCustomerhas anUpgradeSavingsDoublepaymenton theaccountCustomerhas afunnyemailCustomerhas ONECARDPendingapplicationassociatedwith theaccountPreviousLSR noteon theaccountEnrolled aHS/FEMA/PMPPCustomeris fromArizonaCustomerhas had aprevioushardshipDisabledAutopayAddresson file is aP.O. BoxFraudflag onaccountEmail onfile is@AOL.comCustomergavekudosCreditReportingquestionCustomerfrom OH,WA or TN

Upgrade Servicing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer has an auto loan
  2. Customer had a fee waived in the past
  3. Customer has an Upgrade BA
  4. Submitted/ worked an LSR
  5. Customer is from Phoenix
  6. Pay Frequency related
  7. Bank account on file is Cross River / Upgrade
  8. Customer has never missed a payment
  9. Customer has an Upgrade Savings
  10. Double payment on the account
  11. Customer has a funny email
  12. Customer has ONE CARD
  13. Pending application associated with the account
  14. Previous LSR note on the account
  15. Enrolled a HS/ FEMA/ PMPP
  16. Customer is from Arizona
  17. Customer has had a previous hardship
  18. Disabled Autopay
  19. Address on file is a P.O. Box
  20. Fraud flag on account
  21. Email on file is @AOL.com
  22. Customer gave kudos
  23. Credit Reporting question
  24. Customer from OH, WA or TN