Pendingapplicationassociatedwith theaccountCustomerhas anUpgradeSavingsFraudflag onaccountCustomerfrom OH,WA or TNPreviousLSR noteon theaccountEmail onfile is@AOL.comCustomerhas ONECARDCustomerhas afunnyemailCustomerhas anUpgradeBAAddresson file is aP.O. BoxCustomeris fromPhoenixCustomerhad a feewaived inthe pastCustomergavekudosCustomerhas had aprevioushardshipCreditReportingquestionBankaccount onfile is CrossRiver /UpgradePayFrequencyrelatedCustomeris fromArizonaEnrolled aHS/FEMA/PMPPDoublepaymenton theaccountSubmitted/worked anLSRCustomerhas nevermissed apaymentDisabledAutopayCustomerhas anauto loanPendingapplicationassociatedwith theaccountCustomerhas anUpgradeSavingsFraudflag onaccountCustomerfrom OH,WA or TNPreviousLSR noteon theaccountEmail onfile is@AOL.comCustomerhas ONECARDCustomerhas afunnyemailCustomerhas anUpgradeBAAddresson file is aP.O. BoxCustomeris fromPhoenixCustomerhad a feewaived inthe pastCustomergavekudosCustomerhas had aprevioushardshipCreditReportingquestionBankaccount onfile is CrossRiver /UpgradePayFrequencyrelatedCustomeris fromArizonaEnrolled aHS/FEMA/PMPPDoublepaymenton theaccountSubmitted/worked anLSRCustomerhas nevermissed apaymentDisabledAutopayCustomerhas anauto loan

Upgrade Servicing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pending application associated with the account
  2. Customer has an Upgrade Savings
  3. Fraud flag on account
  4. Customer from OH, WA or TN
  5. Previous LSR note on the account
  6. Email on file is @AOL.com
  7. Customer has ONE CARD
  8. Customer has a funny email
  9. Customer has an Upgrade BA
  10. Address on file is a P.O. Box
  11. Customer is from Phoenix
  12. Customer had a fee waived in the past
  13. Customer gave kudos
  14. Customer has had a previous hardship
  15. Credit Reporting question
  16. Bank account on file is Cross River / Upgrade
  17. Pay Frequency related
  18. Customer is from Arizona
  19. Enrolled a HS/ FEMA/ PMPP
  20. Double payment on the account
  21. Submitted/ worked an LSR
  22. Customer has never missed a payment
  23. Disabled Autopay
  24. Customer has an auto loan