Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Teenager with multiple friend appts
2. Patient doesn't know their schedule
3. RX Script wasn't at Pharmacy
4. Patient ordering food/Drink
5. Has to come in today
6. Descriptive Gross details
7. Patient telling you they are driving
8. Car door open sound on call Beep Beep
9. Can hear loud pets in the background
10. Bad Connection but can still hear patient
11. Doesn't want to give mailing address
12. Patient wanting to pay a bill
13. Ask Location, state your clinic
14. Patient yelling at someone else
15. Patient wants to speak to manager
16. Can't talk in public place
17. Positive Lab Results Not called yet
18. Lost Patient
19. Patient cancelling due to sick kid
20. Expresses hate/dislike for ObamaCare
21. Doesn't want to use Insurance
22. Wait Time Complaint
23. Don't know if they have insurance or not
24. Way to happy patient