Patientwants tospeak tomanagerPositiveLabResults Notcalled yetCar dooropen soundon callBeep BeepPatientorderingfood/DrinkPatientdoesn'tknow theirscheduleDoesn'twant touseInsuranceTeenagerwith multiplefriend apptsDon't knowif they haveinsuranceor notExpresseshate/dislikeforObamaCareBadConnectionbut can stillhear patientRX Scriptwasn't atPharmacyCan hearloud pets inthebackgroundWay tohappypatientLostPatientDescriptiveGrossdetailsCan't talkin publicplacePatientcancellingdue tosick kidWait TimeComplaintHas tocome intodayPatientwanting topay a billAskLocation,state yourclinicPatientyelling atsomeoneelseDoesn'twant to givemailingaddressPatienttelling youthey aredrivingPatientwants tospeak tomanagerPositiveLabResults Notcalled yetCar dooropen soundon callBeep BeepPatientorderingfood/DrinkPatientdoesn'tknow theirscheduleDoesn'twant touseInsuranceTeenagerwith multiplefriend apptsDon't knowif they haveinsuranceor notExpresseshate/dislikeforObamaCareBadConnectionbut can stillhear patientRX Scriptwasn't atPharmacyCan hearloud pets inthebackgroundWay tohappypatientLostPatientDescriptiveGrossdetailsCan't talkin publicplacePatientcancellingdue tosick kidWait TimeComplaintHas tocome intodayPatientwanting topay a billAskLocation,state yourclinicPatientyelling atsomeoneelseDoesn'twant to givemailingaddressPatienttelling youthey aredriving

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient wants to speak to manager
  2. Positive Lab Results Not called yet
  3. Car door open sound on call Beep Beep
  4. Patient ordering food/Drink
  5. Patient doesn't know their schedule
  6. Doesn't want to use Insurance
  7. Teenager with multiple friend appts
  8. Don't know if they have insurance or not
  9. Expresses hate/dislike for ObamaCare
  10. Bad Connection but can still hear patient
  11. RX Script wasn't at Pharmacy
  12. Can hear loud pets in the background
  13. Way to happy patient
  14. Lost Patient
  15. Descriptive Gross details
  16. Can't talk in public place
  17. Patient cancelling due to sick kid
  18. Wait Time Complaint
  19. Has to come in today
  20. Patient wanting to pay a bill
  21. Ask Location, state your clinic
  22. Patient yelling at someone else
  23. Doesn't want to give mailing address
  24. Patient telling you they are driving