Can't talkin publicplaceDoesn'twant to givemailingaddressPatientwanting topay a billPatientorderingfood/DrinkPatientdoesn'tknow theirscheduleWait TimeComplaintTeenagerwith multiplefriend apptsWay tohappypatientLostPatientDoesn'twant touseInsuranceCan hearloud pets inthebackgroundPatientcancellingdue tosick kidDescriptiveGrossdetailsPatienttelling youthey aredrivingBadConnectionbut can stillhear patientHas tocome intodayCar dooropen soundon callBeep BeepPatientwants tospeak tomanagerRX Scriptwasn't atPharmacyPositiveLabResults Notcalled yetDon't knowif they haveinsuranceor notAskLocation,state yourclinicPatientyelling atsomeoneelseExpresseshate/dislikeforObamaCareCan't talkin publicplaceDoesn'twant to givemailingaddressPatientwanting topay a billPatientorderingfood/DrinkPatientdoesn'tknow theirscheduleWait TimeComplaintTeenagerwith multiplefriend apptsWay tohappypatientLostPatientDoesn'twant touseInsuranceCan hearloud pets inthebackgroundPatientcancellingdue tosick kidDescriptiveGrossdetailsPatienttelling youthey aredrivingBadConnectionbut can stillhear patientHas tocome intodayCar dooropen soundon callBeep BeepPatientwants tospeak tomanagerRX Scriptwasn't atPharmacyPositiveLabResults Notcalled yetDon't knowif they haveinsuranceor notAskLocation,state yourclinicPatientyelling atsomeoneelseExpresseshate/dislikeforObamaCare

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can't talk in public place
  2. Doesn't want to give mailing address
  3. Patient wanting to pay a bill
  4. Patient ordering food/Drink
  5. Patient doesn't know their schedule
  6. Wait Time Complaint
  7. Teenager with multiple friend appts
  8. Way to happy patient
  9. Lost Patient
  10. Doesn't want to use Insurance
  11. Can hear loud pets in the background
  12. Patient cancelling due to sick kid
  13. Descriptive Gross details
  14. Patient telling you they are driving
  15. Bad Connection but can still hear patient
  16. Has to come in today
  17. Car door open sound on call Beep Beep
  18. Patient wants to speak to manager
  19. RX Script wasn't at Pharmacy
  20. Positive Lab Results Not called yet
  21. Don't know if they have insurance or not
  22. Ask Location, state your clinic
  23. Patient yelling at someone else
  24. Expresses hate/dislike for ObamaCare