Don't knowif they haveinsuranceor notAskLocation,state yourclinicDescriptiveGrossdetailsCan hearloud pets inthebackgroundHas tocome intodayWay tohappypatientPositiveLabResults Notcalled yetBadConnectionbut can stillhear patientWait TimeComplaintPatientwants tospeak tomanagerExpresseshate/dislikeforObamaCarePatientyelling atsomeoneelsePatientcancellingdue tosick kidDoesn'twant touseInsuranceCar dooropen soundon callBeep BeepPatientorderingfood/DrinkLostPatientCan't talkin publicplaceDoesn'twant to givemailingaddressPatienttelling youthey aredrivingRX Scriptwasn't atPharmacyPatientdoesn'tknow theirschedulePatientwanting topay a billTeenagerwith multiplefriend apptsDon't knowif they haveinsuranceor notAskLocation,state yourclinicDescriptiveGrossdetailsCan hearloud pets inthebackgroundHas tocome intodayWay tohappypatientPositiveLabResults Notcalled yetBadConnectionbut can stillhear patientWait TimeComplaintPatientwants tospeak tomanagerExpresseshate/dislikeforObamaCarePatientyelling atsomeoneelsePatientcancellingdue tosick kidDoesn'twant touseInsuranceCar dooropen soundon callBeep BeepPatientorderingfood/DrinkLostPatientCan't talkin publicplaceDoesn'twant to givemailingaddressPatienttelling youthey aredrivingRX Scriptwasn't atPharmacyPatientdoesn'tknow theirschedulePatientwanting topay a billTeenagerwith multiplefriend appts

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Don't know if they have insurance or not
  2. Ask Location, state your clinic
  3. Descriptive Gross details
  4. Can hear loud pets in the background
  5. Has to come in today
  6. Way to happy patient
  7. Positive Lab Results Not called yet
  8. Bad Connection but can still hear patient
  9. Wait Time Complaint
  10. Patient wants to speak to manager
  11. Expresses hate/dislike for ObamaCare
  12. Patient yelling at someone else
  13. Patient cancelling due to sick kid
  14. Doesn't want to use Insurance
  15. Car door open sound on call Beep Beep
  16. Patient ordering food/Drink
  17. Lost Patient
  18. Can't talk in public place
  19. Doesn't want to give mailing address
  20. Patient telling you they are driving
  21. RX Script wasn't at Pharmacy
  22. Patient doesn't know their schedule
  23. Patient wanting to pay a bill
  24. Teenager with multiple friend appts