Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Wait Time Complaint
2. Can hear loud pets in the background
3. Car door open sound on call Beep Beep
4. Patient wants to speak to manager
5. Patient wanting to pay a bill
6. Way to happy patient
7. Patient cancelling due to sick kid
8. Doesn't want to use Insurance
9. Has to come in today
10. Lost Patient
11. Patient ordering food/Drink
12. Descriptive Gross details
13. Ask Location, state your clinic
14. Doesn't want to give mailing address
15. Patient telling you they are driving
16. Positive Lab Results Not called yet
17. Patient yelling at someone else
18. Teenager with multiple friend appts
19. Don't know if they have insurance or not
20. Bad Connection but can still hear patient
21. Expresses hate/dislike for ObamaCare
22. Patient doesn't know their schedule
23. Can't talk in public place
24. RX Script wasn't at Pharmacy