Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Ask Location, state your clinic
2. Patient doesn't know their schedule
3. Can hear loud pets in the background
4. Patient ordering food/Drink
5. Patient telling you they are driving
6. RX Script wasn't at Pharmacy
7. Car door open sound on call Beep Beep
8. Has to come in today
9. Don't know if they have insurance or not
10. Patient wanting to pay a bill
11. Positive Lab Results Not called yet
12. Teenager with multiple friend appts
13. Patient cancelling due to sick kid
14. Lost Patient
15. Bad Connection but can still hear patient
16. Descriptive Gross details
17. Patient wants to speak to manager
18. Wait Time Complaint
19. Way to happy patient
20. Can't talk in public place
21. Doesn't want to give mailing address
22. Patient yelling at someone else
23. Doesn't want to use Insurance
24. Expresses hate/dislike for ObamaCare