Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Lost Patient
2. Patient cancelling due to sick kid
3. Way to happy patient
4. Patient ordering food/Drink
5. Patient wanting to pay a bill
6. Doesn't want to give mailing address
7. Wait Time Complaint
8. Bad Connection but can still hear patient
9. Can hear loud pets in the background
10. Teenager with multiple friend appts
11. Can't talk in public place
12. Expresses hate/dislike for ObamaCare
13. Descriptive Gross details
14. Positive Lab Results Not called yet
15. Car door open sound on call Beep Beep
16. Doesn't want to use Insurance
17. Ask Location, state your clinic
18. Patient wants to speak to manager
19. Patient doesn't know their schedule
20. RX Script wasn't at Pharmacy
21. Has to come in today
22. Don't know if they have insurance or not
23. Patient telling you they are driving
24. Patient yelling at someone else