listened andconfirmedmembersissue/concerngot upandstretchedbuiltrapportwithmemberDrankWatershowedempathytomembersharedservice storywith TL or inteam chat.on timeforbeginningof shiftback fromlunch ontime.93.00%adherencecelebratedteammemberssuccess inchat.UsedmembersnameAcceptedPCOfferedPCofferedbig 8cross sellsaid goodmorningin teamchat.90.00% orhigheradherenceThankedmember andofferedstatement toserveThankedmemberofferedstatement toservepaid fullattention tomembersneeds/concerns.Tier 1attendancethis weekEducatedmemberon productor service.Acceptedbig 8cross sellThankedmember fortheirmembership93.00%adherencelistened andconfirmedmembersissue/concerngot upandstretchedbuiltrapportwithmemberDrankWatershowedempathytomembersharedservice storywith TL or inteam chat.on timeforbeginningof shiftback fromlunch ontime.93.00%adherencecelebratedteammemberssuccess inchat.UsedmembersnameAcceptedPCOfferedPCofferedbig 8cross sellsaid goodmorningin teamchat.90.00% orhigheradherenceThankedmember andofferedstatement toserveThankedmemberofferedstatement toservepaid fullattention tomembersneeds/concerns.Tier 1attendancethis weekEducatedmemberon productor service.Acceptedbig 8cross sellThankedmember fortheirmembership93.00%adherence

Trust and Respect - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. listened and confirmed members issue/concern
  2. got up and stretched
  3. built rapport with member
  4. Drank Water
  5. showed empathy to member
  6. shared service story with TL or in team chat.
  7. on time for beginning of shift
  8. back from lunch on time.
  9. 93.00% adherence
  10. celebrated team members success in chat.
  11. Used members name
  12. Accepted PC
  13. Offered PC
  14. offered big 8 cross sell
  15. said good morning in team chat.
  16. 90.00% or higher adherence
  17. Thanked member and offered statement to serve
  18. Thanked member offered statement to serve
  19. paid full attention to members needs/concerns.
  20. Tier 1 attendance this week
  21. Educated member on product or service.
  22. Accepted big 8 cross sell
  23. Thanked member for their membership
  24. 93.00% adherence