Used thewordUnfortunately10xContactedLost andFoundDefused apossible10-65Emptiedthe WatercoolerGuestcomplimentedor thankedyou/other TMAnsweredcall within2 ringsTalker(15+mincall)Call drops ordisconnectedSaid"Have aSix FlagsDay!"Used theguest'snameMade aguestlaughHelped theguest witha date-changeGuestasks forcorporatenumberGuestsaid"wow"Use the word"Spectacular"on a callGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Talked to aGuest who'sname startedwith CSent thereceiptemail to aguestGuest's petinbackgroundof callMade acase fora guestTold theguest aboutthe paymentportalMergea caseThanka guestPlaceda gueston holdUsed thewordUnfortunately10xContactedLost andFoundDefused apossible10-65Emptiedthe WatercoolerGuestcomplimentedor thankedyou/other TMAnsweredcall within2 ringsTalker(15+mincall)Call drops ordisconnectedSaid"Have aSix FlagsDay!"Used theguest'snameMade aguestlaughHelped theguest witha date-changeGuestasks forcorporatenumberGuestsaid"wow"Use the word"Spectacular"on a callGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Talked to aGuest who'sname startedwith CSent thereceiptemail to aguestGuest's petinbackgroundof callMade acase fora guestTold theguest aboutthe paymentportalMergea caseThanka guestPlaceda gueston hold

Call Center Bingo Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used the word Unfortunately 10x
  2. Contacted Lost and Found
  3. Defused a possible 10-65
  4. Emptied the Water cooler
  5. Guest complimented or thanked you/other TM
  6. Answered call within 2 rings
  7. Talker (15+min call)
  8. Call drops or disconnected
  9. Said "Have a Six Flags Day!"
  10. Used the guest's name
  11. Made a guest laugh
  12. Helped the guest with a date-change
  13. Guest asks for corporate number
  14. Guest said "wow"
  15. Use the word "Spectacular" on a call
  16. Guest says "they didn't know they would be charged/didn't cancel on its own"
  17. Talked to a Guest who's name started with C
  18. Sent the receipt email to a guest
  19. Guest's pet in background of call
  20. Made a case for a guest
  21. Told the guest about the payment portal
  22. Merge a case
  23. Thank a guest
  24. Placed a guest on hold