Helped theguest witha date-changeGuest's petinbackgroundof callContactedLost andFoundSent thereceiptemail to aguestPlaceda gueston holdSaid"Have aSix FlagsDay!"Use the word"Spectacular"on a callMade acase fora guestMergea caseThanka guestMade aguestlaughTalker(15+mincall)Guestasks forcorporatenumberTold theguest aboutthe paymentportalUsed thewordUnfortunately10xGuestcomplimentedor thankedyou/other TMTalked to aGuest who'sname startedwith CAnsweredcall within2 ringsEmptiedthe WatercoolerUsed theguest'snameGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Call drops ordisconnectedGuestsaid"wow"Defused apossible10-65Helped theguest witha date-changeGuest's petinbackgroundof callContactedLost andFoundSent thereceiptemail to aguestPlaceda gueston holdSaid"Have aSix FlagsDay!"Use the word"Spectacular"on a callMade acase fora guestMergea caseThanka guestMade aguestlaughTalker(15+mincall)Guestasks forcorporatenumberTold theguest aboutthe paymentportalUsed thewordUnfortunately10xGuestcomplimentedor thankedyou/other TMTalked to aGuest who'sname startedwith CAnsweredcall within2 ringsEmptiedthe WatercoolerUsed theguest'snameGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Call drops ordisconnectedGuestsaid"wow"Defused apossible10-65

Call Center Bingo Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped the guest with a date-change
  2. Guest's pet in background of call
  3. Contacted Lost and Found
  4. Sent the receipt email to a guest
  5. Placed a guest on hold
  6. Said "Have a Six Flags Day!"
  7. Use the word "Spectacular" on a call
  8. Made a case for a guest
  9. Merge a case
  10. Thank a guest
  11. Made a guest laugh
  12. Talker (15+min call)
  13. Guest asks for corporate number
  14. Told the guest about the payment portal
  15. Used the word Unfortunately 10x
  16. Guest complimented or thanked you/other TM
  17. Talked to a Guest who's name started with C
  18. Answered call within 2 rings
  19. Emptied the Water cooler
  20. Used the guest's name
  21. Guest says "they didn't know they would be charged/didn't cancel on its own"
  22. Call drops or disconnected
  23. Guest said "wow"
  24. Defused a possible 10-65