Call drops ordisconnectedTold theguest aboutthe paymentportalGuestsaid"wow"Thanka guestSent thereceiptemail to aguestUse the word"Spectacular"on a callContactedLost andFoundMade acase fora guestAnsweredcall within2 ringsDefused apossible10-65Used thewordUnfortunately10xGuestcomplimentedor thankedyou/other TMUsed theguest'snameHelped theguest witha date-changeTalker(15+mincall)Made aguestlaughEmptiedthe WatercoolerSaid"Have aSix FlagsDay!"Guest says"they didn't knowthey would becharged/didn'tcancel on itsown"Mergea casePlaceda gueston holdGuestasks forcorporatenumberGuest's petinbackgroundof callTalked to aGuest who'sname startedwith CCall drops ordisconnectedTold theguest aboutthe paymentportalGuestsaid"wow"Thanka guestSent thereceiptemail to aguestUse the word"Spectacular"on a callContactedLost andFoundMade acase fora guestAnsweredcall within2 ringsDefused apossible10-65Used thewordUnfortunately10xGuestcomplimentedor thankedyou/other TMUsed theguest'snameHelped theguest witha date-changeTalker(15+mincall)Made aguestlaughEmptiedthe WatercoolerSaid"Have aSix FlagsDay!"Guest says"they didn't knowthey would becharged/didn'tcancel on itsown"Mergea casePlaceda gueston holdGuestasks forcorporatenumberGuest's petinbackgroundof callTalked to aGuest who'sname startedwith C

Call Center Bingo Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call drops or disconnected
  2. Told the guest about the payment portal
  3. Guest said "wow"
  4. Thank a guest
  5. Sent the receipt email to a guest
  6. Use the word "Spectacular" on a call
  7. Contacted Lost and Found
  8. Made a case for a guest
  9. Answered call within 2 rings
  10. Defused a possible 10-65
  11. Used the word Unfortunately 10x
  12. Guest complimented or thanked you/other TM
  13. Used the guest's name
  14. Helped the guest with a date-change
  15. Talker (15+min call)
  16. Made a guest laugh
  17. Emptied the Water cooler
  18. Said "Have a Six Flags Day!"
  19. Guest says "they didn't know they would be charged/didn't cancel on its own"
  20. Merge a case
  21. Placed a guest on hold
  22. Guest asks for corporate number
  23. Guest's pet in background of call
  24. Talked to a Guest who's name started with C