Talked to aGuest who'sname startedwith CUsed thewordUnfortunately10xSent thereceiptemail to aguestTold theguest aboutthe paymentportalContactedLost andFoundMade aguestlaughPlaceda gueston holdGuestcomplimentedor thankedyou/other TMUsed theguest'snameGuestasks forcorporatenumberAnsweredcall within2 ringsGuest's petinbackgroundof callGuestsaid"wow"Use the word"Spectacular"on a callSaid"Have aSix FlagsDay!"Talker(15+mincall)Guest says"they didn't knowthey would becharged/didn'tcancel on itsown"Thanka guestCall drops ordisconnectedMade acase fora guestDefused apossible10-65Mergea caseEmptiedthe WatercoolerHelped theguest witha date-changeTalked to aGuest who'sname startedwith CUsed thewordUnfortunately10xSent thereceiptemail to aguestTold theguest aboutthe paymentportalContactedLost andFoundMade aguestlaughPlaceda gueston holdGuestcomplimentedor thankedyou/other TMUsed theguest'snameGuestasks forcorporatenumberAnsweredcall within2 ringsGuest's petinbackgroundof callGuestsaid"wow"Use the word"Spectacular"on a callSaid"Have aSix FlagsDay!"Talker(15+mincall)Guest says"they didn't knowthey would becharged/didn'tcancel on itsown"Thanka guestCall drops ordisconnectedMade acase fora guestDefused apossible10-65Mergea caseEmptiedthe WatercoolerHelped theguest witha date-change

Call Center Bingo Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to a Guest who's name started with C
  2. Used the word Unfortunately 10x
  3. Sent the receipt email to a guest
  4. Told the guest about the payment portal
  5. Contacted Lost and Found
  6. Made a guest laugh
  7. Placed a guest on hold
  8. Guest complimented or thanked you/other TM
  9. Used the guest's name
  10. Guest asks for corporate number
  11. Answered call within 2 rings
  12. Guest's pet in background of call
  13. Guest said "wow"
  14. Use the word "Spectacular" on a call
  15. Said "Have a Six Flags Day!"
  16. Talker (15+min call)
  17. Guest says "they didn't know they would be charged/didn't cancel on its own"
  18. Thank a guest
  19. Call drops or disconnected
  20. Made a case for a guest
  21. Defused a possible 10-65
  22. Merge a case
  23. Emptied the Water cooler
  24. Helped the guest with a date-change