Defused apossible10-65Sent thereceiptemail to aguestEmptiedthe WatercoolerTalked to aGuest who'sname startedwith CHelped theguest witha date-changeGuestasks forcorporatenumberGuest's petinbackgroundof callMade aguestlaughSaid"Have aSix FlagsDay!"Told theguest aboutthe paymentportalPlaceda gueston holdMade acase fora guestContactedLost andFoundMergea caseGuestcomplimentedor thankedyou/other TMAnsweredcall within2 ringsGuestsaid"wow"Use the word"Spectacular"on a callThanka guestUsed thewordUnfortunately10xTalker(15+mincall)Guest says"they didn't knowthey would becharged/didn'tcancel on itsown"Call drops ordisconnectedUsed theguest'snameDefused apossible10-65Sent thereceiptemail to aguestEmptiedthe WatercoolerTalked to aGuest who'sname startedwith CHelped theguest witha date-changeGuestasks forcorporatenumberGuest's petinbackgroundof callMade aguestlaughSaid"Have aSix FlagsDay!"Told theguest aboutthe paymentportalPlaceda gueston holdMade acase fora guestContactedLost andFoundMergea caseGuestcomplimentedor thankedyou/other TMAnsweredcall within2 ringsGuestsaid"wow"Use the word"Spectacular"on a callThanka guestUsed thewordUnfortunately10xTalker(15+mincall)Guest says"they didn't knowthey would becharged/didn'tcancel on itsown"Call drops ordisconnectedUsed theguest'sname

Call Center Bingo Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Defused a possible 10-65
  2. Sent the receipt email to a guest
  3. Emptied the Water cooler
  4. Talked to a Guest who's name started with C
  5. Helped the guest with a date-change
  6. Guest asks for corporate number
  7. Guest's pet in background of call
  8. Made a guest laugh
  9. Said "Have a Six Flags Day!"
  10. Told the guest about the payment portal
  11. Placed a guest on hold
  12. Made a case for a guest
  13. Contacted Lost and Found
  14. Merge a case
  15. Guest complimented or thanked you/other TM
  16. Answered call within 2 rings
  17. Guest said "wow"
  18. Use the word "Spectacular" on a call
  19. Thank a guest
  20. Used the word Unfortunately 10x
  21. Talker (15+min call)
  22. Guest says "they didn't know they would be charged/didn't cancel on its own"
  23. Call drops or disconnected
  24. Used the guest's name