Guest's petinbackgroundof callCall drops ordisconnectedContactedLost andFoundDefused apossible10-65Guestsaid"wow"Talker(15+mincall)Used theguest'snameUse the word"Spectacular"on a callGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Emptiedthe WatercoolerTalked to aGuest who'sname startedwith CSent thereceiptemail to aguestMergea caseAnsweredcall within2 ringsUsed thewordUnfortunately10xPlaceda gueston holdSaid"Have aSix FlagsDay!"Helped theguest witha date-changeMade aguestlaughGuestasks forcorporatenumberTold theguest aboutthe paymentportalMade acase fora guestGuestcomplimentedor thankedyou/other TMThanka guestGuest's petinbackgroundof callCall drops ordisconnectedContactedLost andFoundDefused apossible10-65Guestsaid"wow"Talker(15+mincall)Used theguest'snameUse the word"Spectacular"on a callGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Emptiedthe WatercoolerTalked to aGuest who'sname startedwith CSent thereceiptemail to aguestMergea caseAnsweredcall within2 ringsUsed thewordUnfortunately10xPlaceda gueston holdSaid"Have aSix FlagsDay!"Helped theguest witha date-changeMade aguestlaughGuestasks forcorporatenumberTold theguest aboutthe paymentportalMade acase fora guestGuestcomplimentedor thankedyou/other TMThanka guest

Call Center Bingo Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Guest's pet in background of call
  2. Call drops or disconnected
  3. Contacted Lost and Found
  4. Defused a possible 10-65
  5. Guest said "wow"
  6. Talker (15+min call)
  7. Used the guest's name
  8. Use the word "Spectacular" on a call
  9. Guest says "they didn't know they would be charged/didn't cancel on its own"
  10. Emptied the Water cooler
  11. Talked to a Guest who's name started with C
  12. Sent the receipt email to a guest
  13. Merge a case
  14. Answered call within 2 rings
  15. Used the word Unfortunately 10x
  16. Placed a guest on hold
  17. Said "Have a Six Flags Day!"
  18. Helped the guest with a date-change
  19. Made a guest laugh
  20. Guest asks for corporate number
  21. Told the guest about the payment portal
  22. Made a case for a guest
  23. Guest complimented or thanked you/other TM
  24. Thank a guest