Call drops ordisconnectedContactedLost andFoundSaid"Have aSix FlagsDay!"Talked to aGuest who'sname startedwith CMade acase fora guestThanka guestGuestsaid"wow"Talker(15+mincall)Used thewordUnfortunately10xPlaceda gueston holdTold theguest aboutthe paymentportalGuest's petinbackgroundof callEmptiedthe WatercoolerMade aguestlaughHelped theguest witha date-changeSent thereceiptemail to aguestGuestasks forcorporatenumberGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Mergea caseDefused apossible10-65Guestcomplimentedor thankedyou/other TMAnsweredcall within2 ringsUsed theguest'snameUse the word"Spectacular"on a callCall drops ordisconnectedContactedLost andFoundSaid"Have aSix FlagsDay!"Talked to aGuest who'sname startedwith CMade acase fora guestThanka guestGuestsaid"wow"Talker(15+mincall)Used thewordUnfortunately10xPlaceda gueston holdTold theguest aboutthe paymentportalGuest's petinbackgroundof callEmptiedthe WatercoolerMade aguestlaughHelped theguest witha date-changeSent thereceiptemail to aguestGuestasks forcorporatenumberGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Mergea caseDefused apossible10-65Guestcomplimentedor thankedyou/other TMAnsweredcall within2 ringsUsed theguest'snameUse the word"Spectacular"on a call

Call Center Bingo Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call drops or disconnected
  2. Contacted Lost and Found
  3. Said "Have a Six Flags Day!"
  4. Talked to a Guest who's name started with C
  5. Made a case for a guest
  6. Thank a guest
  7. Guest said "wow"
  8. Talker (15+min call)
  9. Used the word Unfortunately 10x
  10. Placed a guest on hold
  11. Told the guest about the payment portal
  12. Guest's pet in background of call
  13. Emptied the Water cooler
  14. Made a guest laugh
  15. Helped the guest with a date-change
  16. Sent the receipt email to a guest
  17. Guest asks for corporate number
  18. Guest says "they didn't know they would be charged/didn't cancel on its own"
  19. Merge a case
  20. Defused a possible 10-65
  21. Guest complimented or thanked you/other TM
  22. Answered call within 2 rings
  23. Used the guest's name
  24. Use the word "Spectacular" on a call