Defused apossible10-65Made aguestlaughThanka guestUsed thewordUnfortunately10xGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Use the word"Spectacular"on a callGuest's petinbackgroundof callUsed theguest'snameSaid"Have aSix FlagsDay!"Talked to aGuest who'sname startedwith CMade acase fora guestGuestcomplimentedor thankedyou/other TMMergea caseSent thereceiptemail to aguestHelped theguest witha date-changeCall drops ordisconnectedPlaceda gueston holdEmptiedthe WatercoolerAnsweredcall within2 ringsGuestasks forcorporatenumberTalker(15+mincall)Guestsaid"wow"ContactedLost andFoundTold theguest aboutthe paymentportalDefused apossible10-65Made aguestlaughThanka guestUsed thewordUnfortunately10xGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Use the word"Spectacular"on a callGuest's petinbackgroundof callUsed theguest'snameSaid"Have aSix FlagsDay!"Talked to aGuest who'sname startedwith CMade acase fora guestGuestcomplimentedor thankedyou/other TMMergea caseSent thereceiptemail to aguestHelped theguest witha date-changeCall drops ordisconnectedPlaceda gueston holdEmptiedthe WatercoolerAnsweredcall within2 ringsGuestasks forcorporatenumberTalker(15+mincall)Guestsaid"wow"ContactedLost andFoundTold theguest aboutthe paymentportal

Call Center Bingo Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Defused a possible 10-65
  2. Made a guest laugh
  3. Thank a guest
  4. Used the word Unfortunately 10x
  5. Guest says "they didn't know they would be charged/didn't cancel on its own"
  6. Use the word "Spectacular" on a call
  7. Guest's pet in background of call
  8. Used the guest's name
  9. Said "Have a Six Flags Day!"
  10. Talked to a Guest who's name started with C
  11. Made a case for a guest
  12. Guest complimented or thanked you/other TM
  13. Merge a case
  14. Sent the receipt email to a guest
  15. Helped the guest with a date-change
  16. Call drops or disconnected
  17. Placed a guest on hold
  18. Emptied the Water cooler
  19. Answered call within 2 rings
  20. Guest asks for corporate number
  21. Talker (15+min call)
  22. Guest said "wow"
  23. Contacted Lost and Found
  24. Told the guest about the payment portal