Guest's petinbackgroundof callGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Mergea caseSent thereceiptemail to aguestMade aguestlaughThanka guestUse the word"Spectacular"on a callCall drops ordisconnectedTalker(15+mincall)Guestcomplimentedor thankedyou/other TMEmptiedthe WatercoolerUsed theguest'snameContactedLost andFoundTalked to aGuest who'sname startedwith CGuestasks forcorporatenumberDefused apossible10-65Used thewordUnfortunately10xGuestsaid"wow"Told theguest aboutthe paymentportalMade acase fora guestAnsweredcall within2 ringsHelped theguest witha date-changePlaceda gueston holdSaid"Have aSix FlagsDay!"Guest's petinbackgroundof callGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Mergea caseSent thereceiptemail to aguestMade aguestlaughThanka guestUse the word"Spectacular"on a callCall drops ordisconnectedTalker(15+mincall)Guestcomplimentedor thankedyou/other TMEmptiedthe WatercoolerUsed theguest'snameContactedLost andFoundTalked to aGuest who'sname startedwith CGuestasks forcorporatenumberDefused apossible10-65Used thewordUnfortunately10xGuestsaid"wow"Told theguest aboutthe paymentportalMade acase fora guestAnsweredcall within2 ringsHelped theguest witha date-changePlaceda gueston holdSaid"Have aSix FlagsDay!"

Call Center Bingo Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Guest's pet in background of call
  2. Guest says "they didn't know they would be charged/didn't cancel on its own"
  3. Merge a case
  4. Sent the receipt email to a guest
  5. Made a guest laugh
  6. Thank a guest
  7. Use the word "Spectacular" on a call
  8. Call drops or disconnected
  9. Talker (15+min call)
  10. Guest complimented or thanked you/other TM
  11. Emptied the Water cooler
  12. Used the guest's name
  13. Contacted Lost and Found
  14. Talked to a Guest who's name started with C
  15. Guest asks for corporate number
  16. Defused a possible 10-65
  17. Used the word Unfortunately 10x
  18. Guest said "wow"
  19. Told the guest about the payment portal
  20. Made a case for a guest
  21. Answered call within 2 rings
  22. Helped the guest with a date-change
  23. Placed a guest on hold
  24. Said "Have a Six Flags Day!"