Answeredcall within2 ringsUsed theguest'snameGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Said"Have aSix FlagsDay!"Made aguestlaughMade acase fora guestSent thereceiptemail to aguestPlaceda gueston holdHelped theguest witha date-changeGuestcomplimentedor thankedyou/other TMGuestsaid"wow"Used thewordUnfortunately10xTold theguest aboutthe paymentportalUse the word"Spectacular"on a callTalker(15+mincall)Call drops ordisconnectedDefused apossible10-65Thanka guestContactedLost andFoundEmptiedthe WatercoolerTalked to aGuest who'sname startedwith CGuest's petinbackgroundof callGuestasks forcorporatenumberMergea caseAnsweredcall within2 ringsUsed theguest'snameGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Said"Have aSix FlagsDay!"Made aguestlaughMade acase fora guestSent thereceiptemail to aguestPlaceda gueston holdHelped theguest witha date-changeGuestcomplimentedor thankedyou/other TMGuestsaid"wow"Used thewordUnfortunately10xTold theguest aboutthe paymentportalUse the word"Spectacular"on a callTalker(15+mincall)Call drops ordisconnectedDefused apossible10-65Thanka guestContactedLost andFoundEmptiedthe WatercoolerTalked to aGuest who'sname startedwith CGuest's petinbackgroundof callGuestasks forcorporatenumberMergea case

Call Center Bingo Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Answered call within 2 rings
  2. Used the guest's name
  3. Guest says "they didn't know they would be charged/didn't cancel on its own"
  4. Said "Have a Six Flags Day!"
  5. Made a guest laugh
  6. Made a case for a guest
  7. Sent the receipt email to a guest
  8. Placed a guest on hold
  9. Helped the guest with a date-change
  10. Guest complimented or thanked you/other TM
  11. Guest said "wow"
  12. Used the word Unfortunately 10x
  13. Told the guest about the payment portal
  14. Use the word "Spectacular" on a call
  15. Talker (15+min call)
  16. Call drops or disconnected
  17. Defused a possible 10-65
  18. Thank a guest
  19. Contacted Lost and Found
  20. Emptied the Water cooler
  21. Talked to a Guest who's name started with C
  22. Guest's pet in background of call
  23. Guest asks for corporate number
  24. Merge a case