Used theguest'snameThanka guestGuestsaid"wow"Guestasks forcorporatenumberPlaceda gueston holdTalker(15+mincall)Talked to aGuest who'sname startedwith CHelped theguest witha date-changeEmptiedthe WatercoolerMergea caseUsed thewordUnfortunately10xGuest's petinbackgroundof callGuestcomplimentedor thankedyou/other TMContactedLost andFoundMade acase fora guestTold theguest aboutthe paymentportalUse the word"Spectacular"on a callAnsweredcall within2 ringsDefused apossible10-65Call drops ordisconnectedMade aguestlaughGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Said"Have aSix FlagsDay!"Sent thereceiptemail to aguestUsed theguest'snameThanka guestGuestsaid"wow"Guestasks forcorporatenumberPlaceda gueston holdTalker(15+mincall)Talked to aGuest who'sname startedwith CHelped theguest witha date-changeEmptiedthe WatercoolerMergea caseUsed thewordUnfortunately10xGuest's petinbackgroundof callGuestcomplimentedor thankedyou/other TMContactedLost andFoundMade acase fora guestTold theguest aboutthe paymentportalUse the word"Spectacular"on a callAnsweredcall within2 ringsDefused apossible10-65Call drops ordisconnectedMade aguestlaughGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Said"Have aSix FlagsDay!"Sent thereceiptemail to aguest

Call Center Bingo Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used the guest's name
  2. Thank a guest
  3. Guest said "wow"
  4. Guest asks for corporate number
  5. Placed a guest on hold
  6. Talker (15+min call)
  7. Talked to a Guest who's name started with C
  8. Helped the guest with a date-change
  9. Emptied the Water cooler
  10. Merge a case
  11. Used the word Unfortunately 10x
  12. Guest's pet in background of call
  13. Guest complimented or thanked you/other TM
  14. Contacted Lost and Found
  15. Made a case for a guest
  16. Told the guest about the payment portal
  17. Use the word "Spectacular" on a call
  18. Answered call within 2 rings
  19. Defused a possible 10-65
  20. Call drops or disconnected
  21. Made a guest laugh
  22. Guest says "they didn't know they would be charged/didn't cancel on its own"
  23. Said "Have a Six Flags Day!"
  24. Sent the receipt email to a guest