Talked to aGuest who'sname startedwith CDefused apossible10-65Use the word"Spectacular"on a callSent thereceiptemail to aguestEmptiedthe WatercoolerGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Made acase fora guestMergea caseTold theguest aboutthe paymentportalAnsweredcall within2 ringsPlaceda gueston holdTalker(15+mincall)Guestcomplimentedor thankedyou/other TMGuestsaid"wow"ContactedLost andFoundUsed theguest'snameUsed thewordUnfortunately10xCall drops ordisconnectedMade aguestlaughHelped theguest witha date-changeGuestasks forcorporatenumberGuest's petinbackgroundof callSaid"Have aSix FlagsDay!"Thanka guestTalked to aGuest who'sname startedwith CDefused apossible10-65Use the word"Spectacular"on a callSent thereceiptemail to aguestEmptiedthe WatercoolerGuest says"they didn't knowthey would becharged/didn'tcancel on itsown"Made acase fora guestMergea caseTold theguest aboutthe paymentportalAnsweredcall within2 ringsPlaceda gueston holdTalker(15+mincall)Guestcomplimentedor thankedyou/other TMGuestsaid"wow"ContactedLost andFoundUsed theguest'snameUsed thewordUnfortunately10xCall drops ordisconnectedMade aguestlaughHelped theguest witha date-changeGuestasks forcorporatenumberGuest's petinbackgroundof callSaid"Have aSix FlagsDay!"Thanka guest

Call Center Bingo Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to a Guest who's name started with C
  2. Defused a possible 10-65
  3. Use the word "Spectacular" on a call
  4. Sent the receipt email to a guest
  5. Emptied the Water cooler
  6. Guest says "they didn't know they would be charged/didn't cancel on its own"
  7. Made a case for a guest
  8. Merge a case
  9. Told the guest about the payment portal
  10. Answered call within 2 rings
  11. Placed a guest on hold
  12. Talker (15+min call)
  13. Guest complimented or thanked you/other TM
  14. Guest said "wow"
  15. Contacted Lost and Found
  16. Used the guest's name
  17. Used the word Unfortunately 10x
  18. Call drops or disconnected
  19. Made a guest laugh
  20. Helped the guest with a date-change
  21. Guest asks for corporate number
  22. Guest's pet in background of call
  23. Said "Have a Six Flags Day!"
  24. Thank a guest