Late toappointmentPt doesn’tmentionbeing sick toget an OVOnly wantsto see Dr U(their arm isfalling off)Martin asksa questionhe knowsthe answertoOzempicSmokerleaves roomsmelling likesmokeI NEEDREFILLS(hasn’t callpharm)I wantan MRIShows up10+ minslate withoutcalling‘ThanksRicardo!’ -it’s martinor miguelPatientdue forlabs after 3reminders*calls in andtalks for 20mins withoutgiving nameor DOB*“i’ll switchdoctors ifyoudon’t…”CAN IGET ITTODAY?Insurance(justexisting)Shows upearlyexpecting tobe seenearly“can i get ashort supply”*cancelsappointment*Pt outsidebuildingbefore9amI NEEDREFILLS(last seen2020)5min taskbecomes15+ mintask‘i’m here topickup (thingthey didn’tcall topickup)’Old personcan’t figureout THV“Myinsurancecovers it!”(it doesn’t)Rude tostaff butnotprovidersLate toappointmentPt doesn’tmentionbeing sick toget an OVOnly wantsto see Dr U(their arm isfalling off)Martin asksa questionhe knowsthe answertoOzempicSmokerleaves roomsmelling likesmokeI NEEDREFILLS(hasn’t callpharm)I wantan MRIShows up10+ minslate withoutcalling‘ThanksRicardo!’ -it’s martinor miguelPatientdue forlabs after 3reminders*calls in andtalks for 20mins withoutgiving nameor DOB*“i’ll switchdoctors ifyoudon’t…”CAN IGET ITTODAY?Insurance(justexisting)Shows upearlyexpecting tobe seenearly“can i get ashort supply”*cancelsappointment*Pt outsidebuildingbefore9amI NEEDREFILLS(last seen2020)5min taskbecomes15+ mintask‘i’m here topickup (thingthey didn’tcall topickup)’Old personcan’t figureout THV“Myinsurancecovers it!”(it doesn’t)Rude tostaff butnotproviders

UFM BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Late to appointment
  2. Pt doesn’t mention being sick to get an OV
  3. Only wants to see Dr U (their arm is falling off)
  4. Martin asks a question he knows the answer to
  5. Ozempic
  6. Smoker leaves room smelling like smoke
  7. I NEED REFILLS (hasn’t call pharm)
  8. I want an MRI
  9. Shows up 10+ mins late without calling
  10. ‘Thanks Ricardo!’ -it’s martin or miguel
  11. Patient due for labs after 3 reminders
  12. *calls in and talks for 20 mins without giving name or DOB*
  13. “i’ll switch doctors if you don’t…”
  14. CAN I GET IT TODAY?
  15. Insurance (just existing)
  16. Shows up early expecting to be seen early
  17. “can i get a short supply” *cancels appointment*
  18. Pt outside building before 9am
  19. I NEED REFILLS (last seen 2020)
  20. 5min task becomes 15+ min task
  21. ‘i’m here to pickup (thing they didn’t call to pickup)’
  22. Old person can’t figure out THV
  23. “My insurance covers it!” (it doesn’t)
  24. Rude to staff but not providers