Late toappointmentOld personcan’t figureout THVCAN IGET ITTODAY?“Myinsurancecovers it!”(it doesn’t)“can i get ashort supply”*cancelsappointment*Pt doesn’tmentionbeing sick toget an OVI NEEDREFILLS(last seen2020)*calls in andtalks for 20mins withoutgiving nameor DOB*‘i’m here topickup (thingthey didn’tcall topickup)’Pt outsidebuildingbefore9amSmokerleaves roomsmelling likesmokeShows up10+ minslate withoutcallingInsurance(justexisting)Rude tostaff butnotprovidersI wantan MRIShows upearlyexpecting tobe seenearlyOnly wantsto see Dr U(their arm isfalling off)Martin asksa questionhe knowsthe answertoI NEEDREFILLS(hasn’t callpharm)Ozempic‘ThanksRicardo!’ -it’s martinor miguel5min taskbecomes15+ mintaskPatientdue forlabs after 3reminders“i’ll switchdoctors ifyoudon’t…”Late toappointmentOld personcan’t figureout THVCAN IGET ITTODAY?“Myinsurancecovers it!”(it doesn’t)“can i get ashort supply”*cancelsappointment*Pt doesn’tmentionbeing sick toget an OVI NEEDREFILLS(last seen2020)*calls in andtalks for 20mins withoutgiving nameor DOB*‘i’m here topickup (thingthey didn’tcall topickup)’Pt outsidebuildingbefore9amSmokerleaves roomsmelling likesmokeShows up10+ minslate withoutcallingInsurance(justexisting)Rude tostaff butnotprovidersI wantan MRIShows upearlyexpecting tobe seenearlyOnly wantsto see Dr U(their arm isfalling off)Martin asksa questionhe knowsthe answertoI NEEDREFILLS(hasn’t callpharm)Ozempic‘ThanksRicardo!’ -it’s martinor miguel5min taskbecomes15+ mintaskPatientdue forlabs after 3reminders“i’ll switchdoctors ifyoudon’t…”

UFM BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Late to appointment
  2. Old person can’t figure out THV
  3. CAN I GET IT TODAY?
  4. “My insurance covers it!” (it doesn’t)
  5. “can i get a short supply” *cancels appointment*
  6. Pt doesn’t mention being sick to get an OV
  7. I NEED REFILLS (last seen 2020)
  8. *calls in and talks for 20 mins without giving name or DOB*
  9. ‘i’m here to pickup (thing they didn’t call to pickup)’
  10. Pt outside building before 9am
  11. Smoker leaves room smelling like smoke
  12. Shows up 10+ mins late without calling
  13. Insurance (just existing)
  14. Rude to staff but not providers
  15. I want an MRI
  16. Shows up early expecting to be seen early
  17. Only wants to see Dr U (their arm is falling off)
  18. Martin asks a question he knows the answer to
  19. I NEED REFILLS (hasn’t call pharm)
  20. Ozempic
  21. ‘Thanks Ricardo!’ -it’s martin or miguel
  22. 5min task becomes 15+ min task
  23. Patient due for labs after 3 reminders
  24. “i’ll switch doctors if you don’t…”