‘i’m here topickup (thingthey didn’tcall topickup)’Patientdue forlabs after 3reminders“i’ll switchdoctors ifyoudon’t…”Martin asksa questionhe knowsthe answerto“can i get ashort supply”*cancelsappointment*I NEEDREFILLS(last seen2020)Shows upearlyexpecting tobe seenearlyOnly wantsto see Dr U(their arm isfalling off)Old personcan’t figureout THVRude tostaff butnotprovidersSmokerleaves roomsmelling likesmoke*calls in andtalks for 20mins withoutgiving nameor DOB*Pt outsidebuildingbefore9am‘ThanksRicardo!’ -it’s martinor miguelOzempic“Myinsurancecovers it!”(it doesn’t)5min taskbecomes15+ mintaskCAN IGET ITTODAY?I wantan MRILate toappointmentPt doesn’tmentionbeing sick toget an OVShows up10+ minslate withoutcallingInsurance(justexisting)I NEEDREFILLS(hasn’t callpharm)‘i’m here topickup (thingthey didn’tcall topickup)’Patientdue forlabs after 3reminders“i’ll switchdoctors ifyoudon’t…”Martin asksa questionhe knowsthe answerto“can i get ashort supply”*cancelsappointment*I NEEDREFILLS(last seen2020)Shows upearlyexpecting tobe seenearlyOnly wantsto see Dr U(their arm isfalling off)Old personcan’t figureout THVRude tostaff butnotprovidersSmokerleaves roomsmelling likesmoke*calls in andtalks for 20mins withoutgiving nameor DOB*Pt outsidebuildingbefore9am‘ThanksRicardo!’ -it’s martinor miguelOzempic“Myinsurancecovers it!”(it doesn’t)5min taskbecomes15+ mintaskCAN IGET ITTODAY?I wantan MRILate toappointmentPt doesn’tmentionbeing sick toget an OVShows up10+ minslate withoutcallingInsurance(justexisting)I NEEDREFILLS(hasn’t callpharm)

UFM BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ‘i’m here to pickup (thing they didn’t call to pickup)’
  2. Patient due for labs after 3 reminders
  3. “i’ll switch doctors if you don’t…”
  4. Martin asks a question he knows the answer to
  5. “can i get a short supply” *cancels appointment*
  6. I NEED REFILLS (last seen 2020)
  7. Shows up early expecting to be seen early
  8. Only wants to see Dr U (their arm is falling off)
  9. Old person can’t figure out THV
  10. Rude to staff but not providers
  11. Smoker leaves room smelling like smoke
  12. *calls in and talks for 20 mins without giving name or DOB*
  13. Pt outside building before 9am
  14. ‘Thanks Ricardo!’ -it’s martin or miguel
  15. Ozempic
  16. “My insurance covers it!” (it doesn’t)
  17. 5min task becomes 15+ min task
  18. CAN I GET IT TODAY?
  19. I want an MRI
  20. Late to appointment
  21. Pt doesn’t mention being sick to get an OV
  22. Shows up 10+ mins late without calling
  23. Insurance (just existing)
  24. I NEED REFILLS (hasn’t call pharm)