5min taskbecomes15+ mintaskI NEEDREFILLS(hasn’t callpharm)OzempicSmokerleaves roomsmelling likesmokeOld personcan’t figureout THV‘i’m here topickup (thingthey didn’tcall topickup)’*calls in andtalks for 20mins withoutgiving nameor DOB*Pt doesn’tmentionbeing sick toget an OV“Myinsurancecovers it!”(it doesn’t)Pt outsidebuildingbefore9amPatientdue forlabs after 3reminders“i’ll switchdoctors ifyoudon’t…”Only wantsto see Dr U(their arm isfalling off)“can i get ashort supply”*cancelsappointment*Shows upearlyexpecting tobe seenearlyRude tostaff butnotproviders‘ThanksRicardo!’ -it’s martinor miguelLate toappointmentShows up10+ minslate withoutcallingI wantan MRIMartin asksa questionhe knowsthe answertoCAN IGET ITTODAY?Insurance(justexisting)I NEEDREFILLS(last seen2020)5min taskbecomes15+ mintaskI NEEDREFILLS(hasn’t callpharm)OzempicSmokerleaves roomsmelling likesmokeOld personcan’t figureout THV‘i’m here topickup (thingthey didn’tcall topickup)’*calls in andtalks for 20mins withoutgiving nameor DOB*Pt doesn’tmentionbeing sick toget an OV“Myinsurancecovers it!”(it doesn’t)Pt outsidebuildingbefore9amPatientdue forlabs after 3reminders“i’ll switchdoctors ifyoudon’t…”Only wantsto see Dr U(their arm isfalling off)“can i get ashort supply”*cancelsappointment*Shows upearlyexpecting tobe seenearlyRude tostaff butnotproviders‘ThanksRicardo!’ -it’s martinor miguelLate toappointmentShows up10+ minslate withoutcallingI wantan MRIMartin asksa questionhe knowsthe answertoCAN IGET ITTODAY?Insurance(justexisting)I NEEDREFILLS(last seen2020)

UFM BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5min task becomes 15+ min task
  2. I NEED REFILLS (hasn’t call pharm)
  3. Ozempic
  4. Smoker leaves room smelling like smoke
  5. Old person can’t figure out THV
  6. ‘i’m here to pickup (thing they didn’t call to pickup)’
  7. *calls in and talks for 20 mins without giving name or DOB*
  8. Pt doesn’t mention being sick to get an OV
  9. “My insurance covers it!” (it doesn’t)
  10. Pt outside building before 9am
  11. Patient due for labs after 3 reminders
  12. “i’ll switch doctors if you don’t…”
  13. Only wants to see Dr U (their arm is falling off)
  14. “can i get a short supply” *cancels appointment*
  15. Shows up early expecting to be seen early
  16. Rude to staff but not providers
  17. ‘Thanks Ricardo!’ -it’s martin or miguel
  18. Late to appointment
  19. Shows up 10+ mins late without calling
  20. I want an MRI
  21. Martin asks a question he knows the answer to
  22. CAN I GET IT TODAY?
  23. Insurance (just existing)
  24. I NEED REFILLS (last seen 2020)