Old personcan’t figureout THV5min taskbecomes15+ mintask‘i’m here topickup (thingthey didn’tcall topickup)’Late toappointmentI NEEDREFILLS(last seen2020)“can i get ashort supply”*cancelsappointment*CAN IGET ITTODAY?Shows upearlyexpecting tobe seenearlyRude tostaff butnotprovidersSmokerleaves roomsmelling likesmokePatientdue forlabs after 3remindersI wantan MRI*calls in andtalks for 20mins withoutgiving nameor DOB*I NEEDREFILLS(hasn’t callpharm)Pt doesn’tmentionbeing sick toget an OVOzempicPt outsidebuildingbefore9am‘ThanksRicardo!’ -it’s martinor miguelOnly wantsto see Dr U(their arm isfalling off)Insurance(justexisting)Shows up10+ minslate withoutcalling“Myinsurancecovers it!”(it doesn’t)Martin asksa questionhe knowsthe answerto“i’ll switchdoctors ifyoudon’t…”Old personcan’t figureout THV5min taskbecomes15+ mintask‘i’m here topickup (thingthey didn’tcall topickup)’Late toappointmentI NEEDREFILLS(last seen2020)“can i get ashort supply”*cancelsappointment*CAN IGET ITTODAY?Shows upearlyexpecting tobe seenearlyRude tostaff butnotprovidersSmokerleaves roomsmelling likesmokePatientdue forlabs after 3remindersI wantan MRI*calls in andtalks for 20mins withoutgiving nameor DOB*I NEEDREFILLS(hasn’t callpharm)Pt doesn’tmentionbeing sick toget an OVOzempicPt outsidebuildingbefore9am‘ThanksRicardo!’ -it’s martinor miguelOnly wantsto see Dr U(their arm isfalling off)Insurance(justexisting)Shows up10+ minslate withoutcalling“Myinsurancecovers it!”(it doesn’t)Martin asksa questionhe knowsthe answerto“i’ll switchdoctors ifyoudon’t…”

UFM BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Old person can’t figure out THV
  2. 5min task becomes 15+ min task
  3. ‘i’m here to pickup (thing they didn’t call to pickup)’
  4. Late to appointment
  5. I NEED REFILLS (last seen 2020)
  6. “can i get a short supply” *cancels appointment*
  7. CAN I GET IT TODAY?
  8. Shows up early expecting to be seen early
  9. Rude to staff but not providers
  10. Smoker leaves room smelling like smoke
  11. Patient due for labs after 3 reminders
  12. I want an MRI
  13. *calls in and talks for 20 mins without giving name or DOB*
  14. I NEED REFILLS (hasn’t call pharm)
  15. Pt doesn’t mention being sick to get an OV
  16. Ozempic
  17. Pt outside building before 9am
  18. ‘Thanks Ricardo!’ -it’s martin or miguel
  19. Only wants to see Dr U (their arm is falling off)
  20. Insurance (just existing)
  21. Shows up 10+ mins late without calling
  22. “My insurance covers it!” (it doesn’t)
  23. Martin asks a question he knows the answer to
  24. “i’ll switch doctors if you don’t…”