Exceptions toConfidentialityYou have a friendthat works atAHOPE and youask them about anew client that iscoming in theeveningEnvironmentalDisclosureSafe Shelter ClientJimmy tells you hisDad died and youask him to tell youwhat happened indetailKeeping Clientrecords in alocked cabinetbehind alocked doorYou didn't havetime to finishyour work todayso you take ithome to finishTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteRelease ofInformationDocumentClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstLimitedDisclosureBuildsTrustYou only need toknow if someoneexperienced traumato provide a service.You do not ask aClient to tell youabout their traumaexperienceClientConsentYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryJinny isnodding offand you askher to signan ROIAsk aSupervisorClientCenteredApproachSecureRecordKeepingExceptions toConfidentialityYou have a friendthat works atAHOPE and youask them about anew client that iscoming in theeveningEnvironmentalDisclosureSafe Shelter ClientJimmy tells you hisDad died and youask him to tell youwhat happened indetailKeeping Clientrecords in alocked cabinetbehind alocked doorYou didn't havetime to finishyour work todayso you take ithome to finishTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteRelease ofInformationDocumentClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstLimitedDisclosureBuildsTrustYou only need toknow if someoneexperienced traumato provide a service.You do not ask aClient to tell youabout their traumaexperienceClientConsentYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryJinny isnodding offand you askher to signan ROIAsk aSupervisorClientCenteredApproachSecureRecordKeeping

Client Confidentiality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Exceptions to Confidentiality
  2. You have a friend that works at AHOPE and you ask them about a new client that is coming in the evening
  3. Environmental Disclosure
  4. Safe Shelter Client Jimmy tells you his Dad died and you ask him to tell you what happened in detail
  5. Keeping Client records in a locked cabinet behind a locked door
  6. You didn't have time to finish your work today so you take it home to finish
  7. Timmy tells you he hits his Grandma and asks you to not to tell anyone and you agree
  8. You have to run to your car real quick, you can leave the Client file at the front desk for a minute
  9. Release of Information
  10. Document
  11. Client Shelly states, "I'm so mad at her I could kill her." You report this to the Police
  12. You tell Donnie if you see him in public you will only say "Hi" if he says "Hi" first
  13. Limited Disclosure
  14. Builds Trust
  15. You only need to know if someone experienced trauma to provide a service. You do not ask a Client to tell you about their trauma experience
  16. Client Consent
  17. You are having coffee with a co-worker at Starbucks and are talking about Client Susie's goals
  18. A Client is getting connected to a PCP Only Clients Physical Health Information is discussed
  19. Johnny tells you he is going to kill himself by overdosing on the medications he has in his back pack
  20. A provider calls to ask about Client's location, you tell them the Clients location and also their backstory
  21. Jinny is nodding off and you ask her to sign an ROI
  22. Ask a Supervisor
  23. Client Centered Approach
  24. Secure Record Keeping