A provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryExceptions toConfidentialityYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstJinny isnodding offand you askher to signan ROIYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsClientCenteredApproachLimitedDisclosureYou have a friendthat works atAHOPE and youask them about anew client that iscoming in theeveningJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackDocumentYou didn't havetime to finishyour work todayso you take ithome to finishTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeBuildsTrustAsk aSupervisorClientConsentClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceKeeping Clientrecords in alocked cabinetbehind alocked doorSafe Shelter ClientJimmy tells you hisDad died and youask him to tell youwhat happened indetailYou only need toknow if someoneexperienced traumato provide a service.You do not ask aClient to tell youabout their traumaexperienceSecureRecordKeepingA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedEnvironmentalDisclosureRelease ofInformationYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryExceptions toConfidentialityYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstJinny isnodding offand you askher to signan ROIYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsClientCenteredApproachLimitedDisclosureYou have a friendthat works atAHOPE and youask them about anew client that iscoming in theeveningJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackDocumentYou didn't havetime to finishyour work todayso you take ithome to finishTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeBuildsTrustAsk aSupervisorClientConsentClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceKeeping Clientrecords in alocked cabinetbehind alocked doorSafe Shelter ClientJimmy tells you hisDad died and youask him to tell youwhat happened indetailYou only need toknow if someoneexperienced traumato provide a service.You do not ask aClient to tell youabout their traumaexperienceSecureRecordKeepingA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedEnvironmentalDisclosureRelease ofInformationYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minute

Client Confidentiality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A provider calls to ask about Client's location, you tell them the Clients location and also their backstory
  2. Exceptions to Confidentiality
  3. You tell Donnie if you see him in public you will only say "Hi" if he says "Hi" first
  4. Jinny is nodding off and you ask her to sign an ROI
  5. You are having coffee with a co-worker at Starbucks and are talking about Client Susie's goals
  6. Client Centered Approach
  7. Limited Disclosure
  8. You have a friend that works at AHOPE and you ask them about a new client that is coming in the evening
  9. Johnny tells you he is going to kill himself by overdosing on the medications he has in his back pack
  10. Document
  11. You didn't have time to finish your work today so you take it home to finish
  12. Timmy tells you he hits his Grandma and asks you to not to tell anyone and you agree
  13. Builds Trust
  14. Ask a Supervisor
  15. Client Consent
  16. Client Shelly states, "I'm so mad at her I could kill her." You report this to the Police
  17. Keeping Client records in a locked cabinet behind a locked door
  18. Safe Shelter Client Jimmy tells you his Dad died and you ask him to tell you what happened in detail
  19. You only need to know if someone experienced trauma to provide a service. You do not ask a Client to tell you about their trauma experience
  20. Secure Record Keeping
  21. A Client is getting connected to a PCP Only Clients Physical Health Information is discussed
  22. Environmental Disclosure
  23. Release of Information
  24. You have to run to your car real quick, you can leave the Client file at the front desk for a minute