ClientCenteredApproachClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsJinny isnodding offand you askher to signan ROIA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryYou didn't havetime to finishyour work todayso you take ithome to finishRelease ofInformationAsk aSupervisorA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedLimitedDisclosureExceptions toConfidentialityKeeping Clientrecords in alocked cabinetbehind alocked doorBuildsTrustSafe Shelter ClientJimmy tells you hisDad died and youask him to tell youwhat happened indetailYou only need toknow if someoneexperienced traumato provide a service.You do not ask aClient to tell youabout their traumaexperienceDocumentClientConsentSecureRecordKeepingEnvironmentalDisclosureTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteYou have a friendthat works atAHOPE and youask them about anew client that iscoming in theeveningClientCenteredApproachClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsJinny isnodding offand you askher to signan ROIA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryYou didn't havetime to finishyour work todayso you take ithome to finishRelease ofInformationAsk aSupervisorA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedLimitedDisclosureExceptions toConfidentialityKeeping Clientrecords in alocked cabinetbehind alocked doorBuildsTrustSafe Shelter ClientJimmy tells you hisDad died and youask him to tell youwhat happened indetailYou only need toknow if someoneexperienced traumato provide a service.You do not ask aClient to tell youabout their traumaexperienceDocumentClientConsentSecureRecordKeepingEnvironmentalDisclosureTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteYou have a friendthat works atAHOPE and youask them about anew client that iscoming in theevening

Client Confidentiality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client Centered Approach
  2. Client Shelly states, "I'm so mad at her I could kill her." You report this to the Police
  3. You are having coffee with a co-worker at Starbucks and are talking about Client Susie's goals
  4. Jinny is nodding off and you ask her to sign an ROI
  5. A provider calls to ask about Client's location, you tell them the Clients location and also their backstory
  6. You didn't have time to finish your work today so you take it home to finish
  7. Release of Information
  8. Ask a Supervisor
  9. A Client is getting connected to a PCP Only Clients Physical Health Information is discussed
  10. Limited Disclosure
  11. Exceptions to Confidentiality
  12. Keeping Client records in a locked cabinet behind a locked door
  13. Builds Trust
  14. Safe Shelter Client Jimmy tells you his Dad died and you ask him to tell you what happened in detail
  15. You only need to know if someone experienced trauma to provide a service. You do not ask a Client to tell you about their trauma experience
  16. Document
  17. Client Consent
  18. Secure Record Keeping
  19. Environmental Disclosure
  20. Timmy tells you he hits his Grandma and asks you to not to tell anyone and you agree
  21. You tell Donnie if you see him in public you will only say "Hi" if he says "Hi" first
  22. Johnny tells you he is going to kill himself by overdosing on the medications he has in his back pack
  23. You have to run to your car real quick, you can leave the Client file at the front desk for a minute
  24. You have a friend that works at AHOPE and you ask them about a new client that is coming in the evening