A provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryClientCenteredApproachJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackSafe Shelter ClientJimmy tells you hisDad died and youask him to tell youwhat happened indetailSecureRecordKeepingTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceAsk aSupervisorYou only need toknow if someoneexperienced traumato provide a service.You do not ask aClient to tell youabout their traumaexperienceClientConsentYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsRelease ofInformationA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedLimitedDisclosureYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteJinny isnodding offand you askher to signan ROIYou have a friendthat works atAHOPE and youask them about anew client that iscoming in theeveningBuildsTrustDocumentKeeping Clientrecords in alocked cabinetbehind alocked doorEnvironmentalDisclosureYou didn't havetime to finishyour work todayso you take ithome to finishExceptions toConfidentialityYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryClientCenteredApproachJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackSafe Shelter ClientJimmy tells you hisDad died and youask him to tell youwhat happened indetailSecureRecordKeepingTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceAsk aSupervisorYou only need toknow if someoneexperienced traumato provide a service.You do not ask aClient to tell youabout their traumaexperienceClientConsentYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsRelease ofInformationA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedLimitedDisclosureYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteJinny isnodding offand you askher to signan ROIYou have a friendthat works atAHOPE and youask them about anew client that iscoming in theeveningBuildsTrustDocumentKeeping Clientrecords in alocked cabinetbehind alocked doorEnvironmentalDisclosureYou didn't havetime to finishyour work todayso you take ithome to finishExceptions toConfidentialityYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" first

Client Confidentiality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A provider calls to ask about Client's location, you tell them the Clients location and also their backstory
  2. Client Centered Approach
  3. Johnny tells you he is going to kill himself by overdosing on the medications he has in his back pack
  4. Safe Shelter Client Jimmy tells you his Dad died and you ask him to tell you what happened in detail
  5. Secure Record Keeping
  6. Timmy tells you he hits his Grandma and asks you to not to tell anyone and you agree
  7. Client Shelly states, "I'm so mad at her I could kill her." You report this to the Police
  8. Ask a Supervisor
  9. You only need to know if someone experienced trauma to provide a service. You do not ask a Client to tell you about their trauma experience
  10. Client Consent
  11. You are having coffee with a co-worker at Starbucks and are talking about Client Susie's goals
  12. Release of Information
  13. A Client is getting connected to a PCP Only Clients Physical Health Information is discussed
  14. Limited Disclosure
  15. You have to run to your car real quick, you can leave the Client file at the front desk for a minute
  16. Jinny is nodding off and you ask her to sign an ROI
  17. You have a friend that works at AHOPE and you ask them about a new client that is coming in the evening
  18. Builds Trust
  19. Document
  20. Keeping Client records in a locked cabinet behind a locked door
  21. Environmental Disclosure
  22. You didn't have time to finish your work today so you take it home to finish
  23. Exceptions to Confidentiality
  24. You tell Donnie if you see him in public you will only say "Hi" if he says "Hi" first