Customer puts you on hold Booked a Costco rental Made the reservation RR Can you look up my corporate account Customer asks for winter tires Booked a truck for towing Kids screaming in the background Made a USAA reservation Do you take Chime debit cards Made a one way reservation Used the customer's name Overcoming customer objection Can I use my husbands CC Customers wants an electric car Said TGIF to the customer Can I pay over the phone Made an EMC reservation Made 2nd attempt Customer call to ask the deposit amount Strong closing then hang up. DUP reservation Made a reservation for 15 Pass Van Customer calls about insurance claim Customer asks for 4 wheel drive Customer puts you on hold Booked a Costco rental Made the reservation RR Can you look up my corporate account Customer asks for winter tires Booked a truck for towing Kids screaming in the background Made a USAA reservation Do you take Chime debit cards Made a one way reservation Used the customer's name Overcoming customer objection Can I use my husbands CC Customers wants an electric car Said TGIF to the customer Can I pay over the phone Made an EMC reservation Made 2nd attempt Customer call to ask the deposit amount Strong closing then hang up. DUP reservation Made a reservation for 15 Pass Van Customer calls about insurance claim Customer asks for 4 wheel drive
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Customer puts you on hold
O-Booked a Costco rental
O-Made the reservation RR
B-Can you look up my corporate account
I-Customer asks for winter tires
N-Booked a truck for towing
I-Kids screaming in the background
O-Made a USAA reservation
N-Do you take Chime debit cards
I-Made a one way reservation
I-Used the customer's name
B-Overcoming customer objection
G-Can I use my husbands CC
B-Customers wants an electric car
G-Said TGIF to the customer
B-Can I pay over the phone
G-Made an EMC reservation
O-Made 2nd attempt
B-Customer call to ask the deposit amount
O-Strong closing then hang up.
G-DUP reservation
I-Made a reservation for 15 Pass Van
N-Customer calls about insurance claim
G-Customer asks for 4 wheel drive