Overcoming customer objection Can I pay over the phone Made 2nd attempt Customer puts you on hold Can you look up my corporate account DUP reservation Made an EMC reservation Booked a Costco rental Made the reservation RR Customer asks for winter tires Can I use my husbands CC Strong closing then hang up. Made a one way reservation Made a reservation for 15 Pass Van Do you take Chime debit cards Booked a truck for towing Customer asks for 4 wheel drive Customer calls about insurance claim Customers wants an electric car Kids screaming in the background Customer call to ask the deposit amount Said TGIF to the customer Made a USAA reservation Used the customer's name Overcoming customer objection Can I pay over the phone Made 2nd attempt Customer puts you on hold Can you look up my corporate account DUP reservation Made an EMC reservation Booked a Costco rental Made the reservation RR Customer asks for winter tires Can I use my husbands CC Strong closing then hang up. Made a one way reservation Made a reservation for 15 Pass Van Do you take Chime debit cards Booked a truck for towing Customer asks for 4 wheel drive Customer calls about insurance claim Customers wants an electric car Kids screaming in the background Customer call to ask the deposit amount Said TGIF to the customer Made a USAA reservation Used the customer's name
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Overcoming customer objection
B-Can I pay over the phone
O-Made 2nd attempt
N-Customer puts you on hold
B-Can you look up my corporate account
G-DUP reservation
G-Made an EMC reservation
O-Booked a Costco rental
O-Made the reservation RR
I-Customer asks for winter tires
G-Can I use my husbands CC
O-Strong closing then hang up.
I-Made a one way reservation
I-Made a reservation for 15 Pass Van
N-Do you take Chime debit cards
N-Booked a truck for towing
G-Customer asks for 4 wheel drive
N-Customer calls about insurance claim
B-Customers wants an electric car
I-Kids screaming in the background
B-Customer call to ask the deposit amount
G-Said TGIF to the customer
O-Made a USAA reservation
I-Used the customer's name