“I’m goingto put youon a briefhold”CallingLanguageLineSaid/heard:“Can youhear me?”NeedscaffeineFirealarmbeepCustomerasked to“Cancel atransaction”Put aHello/GoodMorning GIFin TeamsCustomer’scalldroppedRepeatedsomethingLoudbackgroundnoiseExcessiveuse of“um” and“uh”“Can youspell thatfor me?”MutedmicrophoneaccidentDogsBarkingMessedup theintroWrongDepartmentTransferPlaceda VTCustomermadeyou laughUsed anemoji inthe chat“Systemis a bitslow”Sendan EcardCustomerwants asupervisorSpilled ordroppedsomethingStaticConnection“I’m goingto put youon a briefhold”CallingLanguageLineSaid/heard:“Can youhear me?”NeedscaffeineFirealarmbeepCustomerasked to“Cancel atransaction”Put aHello/GoodMorning GIFin TeamsCustomer’scalldroppedRepeatedsomethingLoudbackgroundnoiseExcessiveuse of“um” and“uh”“Can youspell thatfor me?”MutedmicrophoneaccidentDogsBarkingMessedup theintroWrongDepartmentTransferPlaceda VTCustomermadeyou laughUsed anemoji inthe chat“Systemis a bitslow”Sendan EcardCustomerwants asupervisorSpilled ordroppedsomethingStaticConnection

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. “I’m going to put you on a brief hold”
  2. Calling Language Line
  3. Said/heard: “Can you hear me?”
  4. Needs caffeine
  5. Fire alarm beep
  6. Customer asked to “Cancel a transaction”
  7. Put a Hello/Good Morning GIF in Teams
  8. Customer’s call dropped
  9. Repeated something
  10. Loud background noise
  11. Excessive use of “um” and “uh”
  12. “Can you spell that for me?”
  13. Muted microphone accident
  14. Dogs Barking
  15. Messed up the intro
  16. Wrong Department Transfer
  17. Placed a VT
  18. Customer made you laugh
  19. Used an emoji in the chat
  20. “System is a bit slow”
  21. Send an E card
  22. Customer wants a supervisor
  23. Spilled or dropped something
  24. Static Connection