FirealarmbeepMutedmicrophoneaccidentCustomerwants asupervisorMessedup theintro“Systemis a bitslow”Customermadeyou laughLoudbackgroundnoiseCallingLanguageLineExcessiveuse of“um” and“uh”Put aHello/GoodMorning GIFin TeamsStaticConnectionPlaceda VTSaid/heard:“Can youhear me?”Spilled ordroppedsomething“I’m goingto put youon a briefhold”RepeatedsomethingCustomer’scalldroppedNeedscaffeineCustomerasked to“Cancel atransaction”“Can youspell thatfor me?”WrongDepartmentTransferUsed anemoji inthe chatDogsBarkingSendan EcardFirealarmbeepMutedmicrophoneaccidentCustomerwants asupervisorMessedup theintro“Systemis a bitslow”Customermadeyou laughLoudbackgroundnoiseCallingLanguageLineExcessiveuse of“um” and“uh”Put aHello/GoodMorning GIFin TeamsStaticConnectionPlaceda VTSaid/heard:“Can youhear me?”Spilled ordroppedsomething“I’m goingto put youon a briefhold”RepeatedsomethingCustomer’scalldroppedNeedscaffeineCustomerasked to“Cancel atransaction”“Can youspell thatfor me?”WrongDepartmentTransferUsed anemoji inthe chatDogsBarkingSendan Ecard

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fire alarm beep
  2. Muted microphone accident
  3. Customer wants a supervisor
  4. Messed up the intro
  5. “System is a bit slow”
  6. Customer made you laugh
  7. Loud background noise
  8. Calling Language Line
  9. Excessive use of “um” and “uh”
  10. Put a Hello/Good Morning GIF in Teams
  11. Static Connection
  12. Placed a VT
  13. Said/heard: “Can you hear me?”
  14. Spilled or dropped something
  15. “I’m going to put you on a brief hold”
  16. Repeated something
  17. Customer’s call dropped
  18. Needs caffeine
  19. Customer asked to “Cancel a transaction”
  20. “Can you spell that for me?”
  21. Wrong Department Transfer
  22. Used an emoji in the chat
  23. Dogs Barking
  24. Send an E card