Customermadeyou laugh“I’m goingto put youon a briefhold”Loudbackgroundnoise“Can youspell thatfor me?”Customerwants asupervisorCallingLanguageLineCustomerasked to“Cancel atransaction”FirealarmbeepDogsBarking“Systemis a bitslow”Spilled ordroppedsomethingStaticConnectionPlaceda VTCustomer’scalldroppedSaid/heard:“Can youhear me?”Put aHello/GoodMorning GIFin TeamsMessedup theintroNeedscaffeineWrongDepartmentTransferUsed anemoji inthe chatExcessiveuse of“um” and“uh”RepeatedsomethingSendan EcardMutedmicrophoneaccidentCustomermadeyou laugh“I’m goingto put youon a briefhold”Loudbackgroundnoise“Can youspell thatfor me?”Customerwants asupervisorCallingLanguageLineCustomerasked to“Cancel atransaction”FirealarmbeepDogsBarking“Systemis a bitslow”Spilled ordroppedsomethingStaticConnectionPlaceda VTCustomer’scalldroppedSaid/heard:“Can youhear me?”Put aHello/GoodMorning GIFin TeamsMessedup theintroNeedscaffeineWrongDepartmentTransferUsed anemoji inthe chatExcessiveuse of“um” and“uh”RepeatedsomethingSendan EcardMutedmicrophoneaccident

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer made you laugh
  2. “I’m going to put you on a brief hold”
  3. Loud background noise
  4. “Can you spell that for me?”
  5. Customer wants a supervisor
  6. Calling Language Line
  7. Customer asked to “Cancel a transaction”
  8. Fire alarm beep
  9. Dogs Barking
  10. “System is a bit slow”
  11. Spilled or dropped something
  12. Static Connection
  13. Placed a VT
  14. Customer’s call dropped
  15. Said/heard: “Can you hear me?”
  16. Put a Hello/Good Morning GIF in Teams
  17. Messed up the intro
  18. Needs caffeine
  19. Wrong Department Transfer
  20. Used an emoji in the chat
  21. Excessive use of “um” and “uh”
  22. Repeated something
  23. Send an E card
  24. Muted microphone accident