Sendan EcardCustomermadeyou laughSpilled ordroppedsomethingCustomer’scalldropped“Can youspell thatfor me?”WrongDepartmentTransferLoudbackgroundnoiseNeedscaffeineStaticConnectionMutedmicrophoneaccidentMessedup theintroSaid/heard:“Can youhear me?”CallingLanguageLine“I’m goingto put youon a briefhold”RepeatedsomethingCustomerwants asupervisorCustomerasked to“Cancel atransaction”Put aHello/GoodMorning GIFin TeamsUsed anemoji inthe chatDogsBarkingFirealarmbeepPlaceda VTExcessiveuse of“um” and“uh”“Systemis a bitslow”Sendan EcardCustomermadeyou laughSpilled ordroppedsomethingCustomer’scalldropped“Can youspell thatfor me?”WrongDepartmentTransferLoudbackgroundnoiseNeedscaffeineStaticConnectionMutedmicrophoneaccidentMessedup theintroSaid/heard:“Can youhear me?”CallingLanguageLine“I’m goingto put youon a briefhold”RepeatedsomethingCustomerwants asupervisorCustomerasked to“Cancel atransaction”Put aHello/GoodMorning GIFin TeamsUsed anemoji inthe chatDogsBarkingFirealarmbeepPlaceda VTExcessiveuse of“um” and“uh”“Systemis a bitslow”

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send an E card
  2. Customer made you laugh
  3. Spilled or dropped something
  4. Customer’s call dropped
  5. “Can you spell that for me?”
  6. Wrong Department Transfer
  7. Loud background noise
  8. Needs caffeine
  9. Static Connection
  10. Muted microphone accident
  11. Messed up the intro
  12. Said/heard: “Can you hear me?”
  13. Calling Language Line
  14. “I’m going to put you on a brief hold”
  15. Repeated something
  16. Customer wants a supervisor
  17. Customer asked to “Cancel a transaction”
  18. Put a Hello/Good Morning GIF in Teams
  19. Used an emoji in the chat
  20. Dogs Barking
  21. Fire alarm beep
  22. Placed a VT
  23. Excessive use of “um” and “uh”
  24. “System is a bit slow”