Spilled ordroppedsomethingLoudbackgroundnoise“I’m goingto put youon a briefhold”Sendan EcardCustomer’scalldroppedMessedup theintroUsed anemoji inthe chat“Systemis a bitslow”FirealarmbeepDogsBarkingCustomerasked to“Cancel atransaction”NeedscaffeineCustomermadeyou laughPut aHello/GoodMorning GIFin TeamsStaticConnectionCallingLanguageLineExcessiveuse of“um” and“uh”RepeatedsomethingMutedmicrophoneaccidentSaid/heard:“Can youhear me?”Placeda VTCustomerwants asupervisor“Can youspell thatfor me?”WrongDepartmentTransferSpilled ordroppedsomethingLoudbackgroundnoise“I’m goingto put youon a briefhold”Sendan EcardCustomer’scalldroppedMessedup theintroUsed anemoji inthe chat“Systemis a bitslow”FirealarmbeepDogsBarkingCustomerasked to“Cancel atransaction”NeedscaffeineCustomermadeyou laughPut aHello/GoodMorning GIFin TeamsStaticConnectionCallingLanguageLineExcessiveuse of“um” and“uh”RepeatedsomethingMutedmicrophoneaccidentSaid/heard:“Can youhear me?”Placeda VTCustomerwants asupervisor“Can youspell thatfor me?”WrongDepartmentTransfer

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spilled or dropped something
  2. Loud background noise
  3. “I’m going to put you on a brief hold”
  4. Send an E card
  5. Customer’s call dropped
  6. Messed up the intro
  7. Used an emoji in the chat
  8. “System is a bit slow”
  9. Fire alarm beep
  10. Dogs Barking
  11. Customer asked to “Cancel a transaction”
  12. Needs caffeine
  13. Customer made you laugh
  14. Put a Hello/Good Morning GIF in Teams
  15. Static Connection
  16. Calling Language Line
  17. Excessive use of “um” and “uh”
  18. Repeated something
  19. Muted microphone accident
  20. Said/heard: “Can you hear me?”
  21. Placed a VT
  22. Customer wants a supervisor
  23. “Can you spell that for me?”
  24. Wrong Department Transfer