Rep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Rep needshelp fixing aproblemthey causedRep asksa dumbquestionWebsiteis downSystemchanges aremade with nocommunicationRepneedssomethingASAPYou wantto gohome orquitCustomercomplainsabout theirdelivery ETALeaveskitchena messOutlook/teamsis downYou wanta drinkbefore11amRep missescutoff with anorder or add onexpecting CS to"make ithappen"No waterin thekitchenDan insultsor complainsabout a CSpersonJDE isdown orrunningslowRep asksaboutsomething thatwas covered inan emailWebsite ismalfunctioningOut ofNespressopodsRepdoesn'tread anemailSomeoneasks"where'sTeri?"One ormoreroute isbehindRep is out ofoffice with nopriornotificationto CSManagementwalks pastCS to usewashroomSomeone inthe officecannot findspecific officesuppliesRep needsan urgentproblemfixed fromweeks agoRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Rep needshelp fixing aproblemthey causedRep asksa dumbquestionWebsiteis downSystemchanges aremade with nocommunicationRepneedssomethingASAPYou wantto gohome orquitCustomercomplainsabout theirdelivery ETALeaveskitchena messOutlook/teamsis downYou wanta drinkbefore11amRep missescutoff with anorder or add onexpecting CS to"make ithappen"No waterin thekitchenDan insultsor complainsabout a CSpersonJDE isdown orrunningslowRep asksaboutsomething thatwas covered inan emailWebsite ismalfunctioningOut ofNespressopodsRepdoesn'tread anemailSomeoneasks"where'sTeri?"One ormoreroute isbehindRep is out ofoffice with nopriornotificationto CSManagementwalks pastCS to usewashroomSomeone inthe officecannot findspecific officesuppliesRep needsan urgentproblemfixed fromweeks ago

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep or accounting needs a large number of invoice reprints (TODAY!)
  2. Rep needs help fixing a problem they caused
  3. Rep asks a dumb question
  4. Website is down
  5. System changes are made with no communication
  6. Rep needs something ASAP
  7. You want to go home or quit
  8. Customer complains about their delivery ETA
  9. Leaves kitchen a mess
  10. Outlook /teams is down
  11. You want a drink before 11am
  12. Rep misses cutoff with an order or add on expecting CS to "make it happen"
  13. No water in the kitchen
  14. Dan insults or complains about a CS person
  15. JDE is down or running slow
  16. Rep asks about something that was covered in an email
  17. Website is malfunctioning
  18. Out of Nespresso pods
  19. Rep doesn't read an email
  20. Someone asks "where's Teri?"
  21. One or more route is behind
  22. Rep is out of office with no prior notification to CS
  23. Management walks past CS to use washroom
  24. Someone in the office cannot find specific office supplies
  25. Rep needs an urgent problem fixed from weeks ago