Rep needsan urgentproblemfixed fromweeks agoManagementwalks pastCS to usewashroomWebsite ismalfunctioningRep needshelp fixing aproblemthey causedCustomercomplainsabout theirdelivery ETAOne ormoreroute isbehindRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)You wantto gohome orquitRepneedssomethingASAPDan insultsor complainsabout a CSpersonLeaveskitchena messRep missescutoff with anorder or add onexpecting CS to"make ithappen"Systemchanges aremade with nocommunicationSomeoneasks"where'sTeri?"No waterin thekitchenWebsiteis downOutlook/teamsis downYou wanta drinkbefore11amRepdoesn'tread anemailRep asksaboutsomething thatwas covered inan emailRep asksa dumbquestionRep is out ofoffice with nopriornotificationto CSJDE isdown orrunningslowOut ofNespressopodsSomeone inthe officecannot findspecific officesuppliesRep needsan urgentproblemfixed fromweeks agoManagementwalks pastCS to usewashroomWebsite ismalfunctioningRep needshelp fixing aproblemthey causedCustomercomplainsabout theirdelivery ETAOne ormoreroute isbehindRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)You wantto gohome orquitRepneedssomethingASAPDan insultsor complainsabout a CSpersonLeaveskitchena messRep missescutoff with anorder or add onexpecting CS to"make ithappen"Systemchanges aremade with nocommunicationSomeoneasks"where'sTeri?"No waterin thekitchenWebsiteis downOutlook/teamsis downYou wanta drinkbefore11amRepdoesn'tread anemailRep asksaboutsomething thatwas covered inan emailRep asksa dumbquestionRep is out ofoffice with nopriornotificationto CSJDE isdown orrunningslowOut ofNespressopodsSomeone inthe officecannot findspecific officesupplies

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep needs an urgent problem fixed from weeks ago
  2. Management walks past CS to use washroom
  3. Website is malfunctioning
  4. Rep needs help fixing a problem they caused
  5. Customer complains about their delivery ETA
  6. One or more route is behind
  7. Rep or accounting needs a large number of invoice reprints (TODAY!)
  8. You want to go home or quit
  9. Rep needs something ASAP
  10. Dan insults or complains about a CS person
  11. Leaves kitchen a mess
  12. Rep misses cutoff with an order or add on expecting CS to "make it happen"
  13. System changes are made with no communication
  14. Someone asks "where's Teri?"
  15. No water in the kitchen
  16. Website is down
  17. Outlook /teams is down
  18. You want a drink before 11am
  19. Rep doesn't read an email
  20. Rep asks about something that was covered in an email
  21. Rep asks a dumb question
  22. Rep is out of office with no prior notification to CS
  23. JDE is down or running slow
  24. Out of Nespresso pods
  25. Someone in the office cannot find specific office supplies