No waterin thekitchenYou wantto gohome orquitRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Systemchanges aremade with nocommunicationLeaveskitchena messDan insultsor complainsabout a CSpersonSomeone inthe officecannot findspecific officesuppliesWebsite ismalfunctioningYou wanta drinkbefore11amCustomercomplainsabout theirdelivery ETARepdoesn'tread anemailRep needsan urgentproblemfixed fromweeks agoRepneedssomethingASAPOutlook/teamsis downRep missescutoff with anorder or add onexpecting CS to"make ithappen"Managementwalks pastCS to usewashroomRep asksaboutsomething thatwas covered inan emailRep needshelp fixing aproblemthey causedJDE isdown orrunningslowRep is out ofoffice with nopriornotificationto CSOut ofNespressopodsOne ormoreroute isbehindRep asksa dumbquestionSomeoneasks"where'sTeri?"Websiteis downNo waterin thekitchenYou wantto gohome orquitRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Systemchanges aremade with nocommunicationLeaveskitchena messDan insultsor complainsabout a CSpersonSomeone inthe officecannot findspecific officesuppliesWebsite ismalfunctioningYou wanta drinkbefore11amCustomercomplainsabout theirdelivery ETARepdoesn'tread anemailRep needsan urgentproblemfixed fromweeks agoRepneedssomethingASAPOutlook/teamsis downRep missescutoff with anorder or add onexpecting CS to"make ithappen"Managementwalks pastCS to usewashroomRep asksaboutsomething thatwas covered inan emailRep needshelp fixing aproblemthey causedJDE isdown orrunningslowRep is out ofoffice with nopriornotificationto CSOut ofNespressopodsOne ormoreroute isbehindRep asksa dumbquestionSomeoneasks"where'sTeri?"Websiteis down

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. No water in the kitchen
  2. You want to go home or quit
  3. Rep or accounting needs a large number of invoice reprints (TODAY!)
  4. System changes are made with no communication
  5. Leaves kitchen a mess
  6. Dan insults or complains about a CS person
  7. Someone in the office cannot find specific office supplies
  8. Website is malfunctioning
  9. You want a drink before 11am
  10. Customer complains about their delivery ETA
  11. Rep doesn't read an email
  12. Rep needs an urgent problem fixed from weeks ago
  13. Rep needs something ASAP
  14. Outlook /teams is down
  15. Rep misses cutoff with an order or add on expecting CS to "make it happen"
  16. Management walks past CS to use washroom
  17. Rep asks about something that was covered in an email
  18. Rep needs help fixing a problem they caused
  19. JDE is down or running slow
  20. Rep is out of office with no prior notification to CS
  21. Out of Nespresso pods
  22. One or more route is behind
  23. Rep asks a dumb question
  24. Someone asks "where's Teri?"
  25. Website is down