Websiteis downCustomercomplainsabout theirdelivery ETARep asksaboutsomething thatwas covered inan emailLeaveskitchena messNo waterin thekitchenSomeone inthe officecannot findspecific officesuppliesYou wanta drinkbefore11amSystemchanges aremade with nocommunicationRepdoesn'tread anemailRep asksa dumbquestionWebsite ismalfunctioningDan insultsor complainsabout a CSpersonOutlook/teamsis downOut ofNespressopodsJDE isdown orrunningslowRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Managementwalks pastCS to usewashroomOne ormoreroute isbehindRep is out ofoffice with nopriornotificationto CSYou wantto gohome orquitRepneedssomethingASAPRep needsan urgentproblemfixed fromweeks agoRep needshelp fixing aproblemthey causedSomeoneasks"where'sTeri?"Rep missescutoff with anorder or add onexpecting CS to"make ithappen"Websiteis downCustomercomplainsabout theirdelivery ETARep asksaboutsomething thatwas covered inan emailLeaveskitchena messNo waterin thekitchenSomeone inthe officecannot findspecific officesuppliesYou wanta drinkbefore11amSystemchanges aremade with nocommunicationRepdoesn'tread anemailRep asksa dumbquestionWebsite ismalfunctioningDan insultsor complainsabout a CSpersonOutlook/teamsis downOut ofNespressopodsJDE isdown orrunningslowRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Managementwalks pastCS to usewashroomOne ormoreroute isbehindRep is out ofoffice with nopriornotificationto CSYou wantto gohome orquitRepneedssomethingASAPRep needsan urgentproblemfixed fromweeks agoRep needshelp fixing aproblemthey causedSomeoneasks"where'sTeri?"Rep missescutoff with anorder or add onexpecting CS to"make ithappen"

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Website is down
  2. Customer complains about their delivery ETA
  3. Rep asks about something that was covered in an email
  4. Leaves kitchen a mess
  5. No water in the kitchen
  6. Someone in the office cannot find specific office supplies
  7. You want a drink before 11am
  8. System changes are made with no communication
  9. Rep doesn't read an email
  10. Rep asks a dumb question
  11. Website is malfunctioning
  12. Dan insults or complains about a CS person
  13. Outlook /teams is down
  14. Out of Nespresso pods
  15. JDE is down or running slow
  16. Rep or accounting needs a large number of invoice reprints (TODAY!)
  17. Management walks past CS to use washroom
  18. One or more route is behind
  19. Rep is out of office with no prior notification to CS
  20. You want to go home or quit
  21. Rep needs something ASAP
  22. Rep needs an urgent problem fixed from weeks ago
  23. Rep needs help fixing a problem they caused
  24. Someone asks "where's Teri?"
  25. Rep misses cutoff with an order or add on expecting CS to "make it happen"