Managementwalks pastCS to usewashroomRep asksaboutsomething thatwas covered inan emailDan insultsor complainsabout a CSpersonRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)You wanta drinkbefore11amJDE isdown orrunningslowRep missescutoff with anorder or add onexpecting CS to"make ithappen"Outlook/teamsis downSystemchanges aremade with nocommunicationYou wantto gohome orquitRep needshelp fixing aproblemthey causedSomeone inthe officecannot findspecific officesuppliesLeaveskitchena messWebsiteis downRep needsan urgentproblemfixed fromweeks agoRepneedssomethingASAPRep asksa dumbquestionSomeoneasks"where'sTeri?"Website ismalfunctioningRep is out ofoffice with nopriornotificationto CSOne ormoreroute isbehindRepdoesn'tread anemailNo waterin thekitchenCustomercomplainsabout theirdelivery ETAOut ofNespressopodsManagementwalks pastCS to usewashroomRep asksaboutsomething thatwas covered inan emailDan insultsor complainsabout a CSpersonRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)You wanta drinkbefore11amJDE isdown orrunningslowRep missescutoff with anorder or add onexpecting CS to"make ithappen"Outlook/teamsis downSystemchanges aremade with nocommunicationYou wantto gohome orquitRep needshelp fixing aproblemthey causedSomeone inthe officecannot findspecific officesuppliesLeaveskitchena messWebsiteis downRep needsan urgentproblemfixed fromweeks agoRepneedssomethingASAPRep asksa dumbquestionSomeoneasks"where'sTeri?"Website ismalfunctioningRep is out ofoffice with nopriornotificationto CSOne ormoreroute isbehindRepdoesn'tread anemailNo waterin thekitchenCustomercomplainsabout theirdelivery ETAOut ofNespressopods

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Management walks past CS to use washroom
  2. Rep asks about something that was covered in an email
  3. Dan insults or complains about a CS person
  4. Rep or accounting needs a large number of invoice reprints (TODAY!)
  5. You want a drink before 11am
  6. JDE is down or running slow
  7. Rep misses cutoff with an order or add on expecting CS to "make it happen"
  8. Outlook /teams is down
  9. System changes are made with no communication
  10. You want to go home or quit
  11. Rep needs help fixing a problem they caused
  12. Someone in the office cannot find specific office supplies
  13. Leaves kitchen a mess
  14. Website is down
  15. Rep needs an urgent problem fixed from weeks ago
  16. Rep needs something ASAP
  17. Rep asks a dumb question
  18. Someone asks "where's Teri?"
  19. Website is malfunctioning
  20. Rep is out of office with no prior notification to CS
  21. One or more route is behind
  22. Rep doesn't read an email
  23. No water in the kitchen
  24. Customer complains about their delivery ETA
  25. Out of Nespresso pods