RepneedssomethingASAPRep asksa dumbquestionCustomercomplainsabout theirdelivery ETAJDE isdown orrunningslowYou wantto gohome orquitRep is out ofoffice with nopriornotificationto CSOne ormoreroute isbehindSomeoneasks"where'sTeri?"Rep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Websiteis downYou wanta drinkbefore11amRep asksaboutsomething thatwas covered inan emailSystemchanges aremade with nocommunicationWebsite ismalfunctioningDan insultsor complainsabout a CSpersonOutlook/teamsis downRep missescutoff with anorder or add onexpecting CS to"make ithappen"Repdoesn'tread anemailSomeone inthe officecannot findspecific officesuppliesRep needshelp fixing aproblemthey causedRep needsan urgentproblemfixed fromweeks agoLeaveskitchena messOut ofNespressopodsManagementwalks pastCS to usewashroomNo waterin thekitchenRepneedssomethingASAPRep asksa dumbquestionCustomercomplainsabout theirdelivery ETAJDE isdown orrunningslowYou wantto gohome orquitRep is out ofoffice with nopriornotificationto CSOne ormoreroute isbehindSomeoneasks"where'sTeri?"Rep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Websiteis downYou wanta drinkbefore11amRep asksaboutsomething thatwas covered inan emailSystemchanges aremade with nocommunicationWebsite ismalfunctioningDan insultsor complainsabout a CSpersonOutlook/teamsis downRep missescutoff with anorder or add onexpecting CS to"make ithappen"Repdoesn'tread anemailSomeone inthe officecannot findspecific officesuppliesRep needshelp fixing aproblemthey causedRep needsan urgentproblemfixed fromweeks agoLeaveskitchena messOut ofNespressopodsManagementwalks pastCS to usewashroomNo waterin thekitchen

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep needs something ASAP
  2. Rep asks a dumb question
  3. Customer complains about their delivery ETA
  4. JDE is down or running slow
  5. You want to go home or quit
  6. Rep is out of office with no prior notification to CS
  7. One or more route is behind
  8. Someone asks "where's Teri?"
  9. Rep or accounting needs a large number of invoice reprints (TODAY!)
  10. Website is down
  11. You want a drink before 11am
  12. Rep asks about something that was covered in an email
  13. System changes are made with no communication
  14. Website is malfunctioning
  15. Dan insults or complains about a CS person
  16. Outlook /teams is down
  17. Rep misses cutoff with an order or add on expecting CS to "make it happen"
  18. Rep doesn't read an email
  19. Someone in the office cannot find specific office supplies
  20. Rep needs help fixing a problem they caused
  21. Rep needs an urgent problem fixed from weeks ago
  22. Leaves kitchen a mess
  23. Out of Nespresso pods
  24. Management walks past CS to use washroom
  25. No water in the kitchen