Systemchanges aremade with nocommunicationYou wantto gohome orquitYou wanta drinkbefore11amRepdoesn'tread anemailRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Rep needsan urgentproblemfixed fromweeks agoDan insultsor complainsabout a CSpersonRepneedssomethingASAPSomeoneasks"where'sTeri?"Customercomplainsabout theirdelivery ETARep asksa dumbquestionManagementwalks pastCS to usewashroomRep missescutoff with anorder or add onexpecting CS to"make ithappen"Websiteis downSomeone inthe officecannot findspecific officesuppliesJDE isdown orrunningslowWebsite ismalfunctioningRep asksaboutsomething thatwas covered inan emailRep needshelp fixing aproblemthey causedOutlook/teamsis downRep is out ofoffice with nopriornotificationto CSNo waterin thekitchenOne ormoreroute isbehindOut ofNespressopodsLeaveskitchena messSystemchanges aremade with nocommunicationYou wantto gohome orquitYou wanta drinkbefore11amRepdoesn'tread anemailRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Rep needsan urgentproblemfixed fromweeks agoDan insultsor complainsabout a CSpersonRepneedssomethingASAPSomeoneasks"where'sTeri?"Customercomplainsabout theirdelivery ETARep asksa dumbquestionManagementwalks pastCS to usewashroomRep missescutoff with anorder or add onexpecting CS to"make ithappen"Websiteis downSomeone inthe officecannot findspecific officesuppliesJDE isdown orrunningslowWebsite ismalfunctioningRep asksaboutsomething thatwas covered inan emailRep needshelp fixing aproblemthey causedOutlook/teamsis downRep is out ofoffice with nopriornotificationto CSNo waterin thekitchenOne ormoreroute isbehindOut ofNespressopodsLeaveskitchena mess

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. System changes are made with no communication
  2. You want to go home or quit
  3. You want a drink before 11am
  4. Rep doesn't read an email
  5. Rep or accounting needs a large number of invoice reprints (TODAY!)
  6. Rep needs an urgent problem fixed from weeks ago
  7. Dan insults or complains about a CS person
  8. Rep needs something ASAP
  9. Someone asks "where's Teri?"
  10. Customer complains about their delivery ETA
  11. Rep asks a dumb question
  12. Management walks past CS to use washroom
  13. Rep misses cutoff with an order or add on expecting CS to "make it happen"
  14. Website is down
  15. Someone in the office cannot find specific office supplies
  16. JDE is down or running slow
  17. Website is malfunctioning
  18. Rep asks about something that was covered in an email
  19. Rep needs help fixing a problem they caused
  20. Outlook /teams is down
  21. Rep is out of office with no prior notification to CS
  22. No water in the kitchen
  23. One or more route is behind
  24. Out of Nespresso pods
  25. Leaves kitchen a mess