Rep needshelp fixing aproblemthey causedSystemchanges aremade with nocommunicationOne ormoreroute isbehindRepneedssomethingASAPRep asksaboutsomething thatwas covered inan emailRep is out ofoffice with nopriornotificationto CSJDE isdown orrunningslowOutlook/teamsis downNo waterin thekitchenRep asksa dumbquestionYou wanta drinkbefore11amRep missescutoff with anorder or add onexpecting CS to"make ithappen"Websiteis downOut ofNespressopodsLeaveskitchena messWebsite ismalfunctioningRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Dan insultsor complainsabout a CSpersonManagementwalks pastCS to usewashroomSomeone inthe officecannot findspecific officesuppliesRep needsan urgentproblemfixed fromweeks agoYou wantto gohome orquitCustomercomplainsabout theirdelivery ETASomeoneasks"where'sTeri?"Repdoesn'tread anemailRep needshelp fixing aproblemthey causedSystemchanges aremade with nocommunicationOne ormoreroute isbehindRepneedssomethingASAPRep asksaboutsomething thatwas covered inan emailRep is out ofoffice with nopriornotificationto CSJDE isdown orrunningslowOutlook/teamsis downNo waterin thekitchenRep asksa dumbquestionYou wanta drinkbefore11amRep missescutoff with anorder or add onexpecting CS to"make ithappen"Websiteis downOut ofNespressopodsLeaveskitchena messWebsite ismalfunctioningRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Dan insultsor complainsabout a CSpersonManagementwalks pastCS to usewashroomSomeone inthe officecannot findspecific officesuppliesRep needsan urgentproblemfixed fromweeks agoYou wantto gohome orquitCustomercomplainsabout theirdelivery ETASomeoneasks"where'sTeri?"Repdoesn'tread anemail

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep needs help fixing a problem they caused
  2. System changes are made with no communication
  3. One or more route is behind
  4. Rep needs something ASAP
  5. Rep asks about something that was covered in an email
  6. Rep is out of office with no prior notification to CS
  7. JDE is down or running slow
  8. Outlook /teams is down
  9. No water in the kitchen
  10. Rep asks a dumb question
  11. You want a drink before 11am
  12. Rep misses cutoff with an order or add on expecting CS to "make it happen"
  13. Website is down
  14. Out of Nespresso pods
  15. Leaves kitchen a mess
  16. Website is malfunctioning
  17. Rep or accounting needs a large number of invoice reprints (TODAY!)
  18. Dan insults or complains about a CS person
  19. Management walks past CS to use washroom
  20. Someone in the office cannot find specific office supplies
  21. Rep needs an urgent problem fixed from weeks ago
  22. You want to go home or quit
  23. Customer complains about their delivery ETA
  24. Someone asks "where's Teri?"
  25. Rep doesn't read an email