You wantto gohome orquitJDE isdown orrunningslowSystemchanges aremade with nocommunicationWebsiteis downWebsite ismalfunctioningRep needsan urgentproblemfixed fromweeks agoRep asksa dumbquestionOne ormoreroute isbehindSomeone inthe officecannot findspecific officesuppliesManagementwalks pastCS to usewashroomYou wanta drinkbefore11amLeaveskitchena messNo waterin thekitchenRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Rep is out ofoffice with nopriornotificationto CSOut ofNespressopodsRep needshelp fixing aproblemthey causedCustomercomplainsabout theirdelivery ETARepneedssomethingASAPDan insultsor complainsabout a CSpersonRep missescutoff with anorder or add onexpecting CS to"make ithappen"Rep asksaboutsomething thatwas covered inan emailRepdoesn'tread anemailOutlook/teamsis downSomeoneasks"where'sTeri?"You wantto gohome orquitJDE isdown orrunningslowSystemchanges aremade with nocommunicationWebsiteis downWebsite ismalfunctioningRep needsan urgentproblemfixed fromweeks agoRep asksa dumbquestionOne ormoreroute isbehindSomeone inthe officecannot findspecific officesuppliesManagementwalks pastCS to usewashroomYou wanta drinkbefore11amLeaveskitchena messNo waterin thekitchenRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Rep is out ofoffice with nopriornotificationto CSOut ofNespressopodsRep needshelp fixing aproblemthey causedCustomercomplainsabout theirdelivery ETARepneedssomethingASAPDan insultsor complainsabout a CSpersonRep missescutoff with anorder or add onexpecting CS to"make ithappen"Rep asksaboutsomething thatwas covered inan emailRepdoesn'tread anemailOutlook/teamsis downSomeoneasks"where'sTeri?"

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You want to go home or quit
  2. JDE is down or running slow
  3. System changes are made with no communication
  4. Website is down
  5. Website is malfunctioning
  6. Rep needs an urgent problem fixed from weeks ago
  7. Rep asks a dumb question
  8. One or more route is behind
  9. Someone in the office cannot find specific office supplies
  10. Management walks past CS to use washroom
  11. You want a drink before 11am
  12. Leaves kitchen a mess
  13. No water in the kitchen
  14. Rep or accounting needs a large number of invoice reprints (TODAY!)
  15. Rep is out of office with no prior notification to CS
  16. Out of Nespresso pods
  17. Rep needs help fixing a problem they caused
  18. Customer complains about their delivery ETA
  19. Rep needs something ASAP
  20. Dan insults or complains about a CS person
  21. Rep misses cutoff with an order or add on expecting CS to "make it happen"
  22. Rep asks about something that was covered in an email
  23. Rep doesn't read an email
  24. Outlook /teams is down
  25. Someone asks "where's Teri?"