Out ofNespressopodsLeaveskitchena messRep needsan urgentproblemfixed fromweeks agoDan insultsor complainsabout a CSpersonRepdoesn'tread anemailWebsiteis downJDE isdown orrunningslowNo waterin thekitchenRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Customercomplainsabout theirdelivery ETAYou wanta drinkbefore11amYou wantto gohome orquitRepneedssomethingASAPRep is out ofoffice with nopriornotificationto CSOne ormoreroute isbehindWebsite ismalfunctioningRep asksaboutsomething thatwas covered inan emailOutlook/teamsis downSystemchanges aremade with nocommunicationRep needshelp fixing aproblemthey causedRep missescutoff with anorder or add onexpecting CS to"make ithappen"Managementwalks pastCS to usewashroomSomeoneasks"where'sTeri?"Someone inthe officecannot findspecific officesuppliesRep asksa dumbquestionOut ofNespressopodsLeaveskitchena messRep needsan urgentproblemfixed fromweeks agoDan insultsor complainsabout a CSpersonRepdoesn'tread anemailWebsiteis downJDE isdown orrunningslowNo waterin thekitchenRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Customercomplainsabout theirdelivery ETAYou wanta drinkbefore11amYou wantto gohome orquitRepneedssomethingASAPRep is out ofoffice with nopriornotificationto CSOne ormoreroute isbehindWebsite ismalfunctioningRep asksaboutsomething thatwas covered inan emailOutlook/teamsis downSystemchanges aremade with nocommunicationRep needshelp fixing aproblemthey causedRep missescutoff with anorder or add onexpecting CS to"make ithappen"Managementwalks pastCS to usewashroomSomeoneasks"where'sTeri?"Someone inthe officecannot findspecific officesuppliesRep asksa dumbquestion

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Out of Nespresso pods
  2. Leaves kitchen a mess
  3. Rep needs an urgent problem fixed from weeks ago
  4. Dan insults or complains about a CS person
  5. Rep doesn't read an email
  6. Website is down
  7. JDE is down or running slow
  8. No water in the kitchen
  9. Rep or accounting needs a large number of invoice reprints (TODAY!)
  10. Customer complains about their delivery ETA
  11. You want a drink before 11am
  12. You want to go home or quit
  13. Rep needs something ASAP
  14. Rep is out of office with no prior notification to CS
  15. One or more route is behind
  16. Website is malfunctioning
  17. Rep asks about something that was covered in an email
  18. Outlook /teams is down
  19. System changes are made with no communication
  20. Rep needs help fixing a problem they caused
  21. Rep misses cutoff with an order or add on expecting CS to "make it happen"
  22. Management walks past CS to use washroom
  23. Someone asks "where's Teri?"
  24. Someone in the office cannot find specific office supplies
  25. Rep asks a dumb question