Systemchanges aremade with nocommunicationOut ofNespressopodsRep missescutoff with anorder or add onexpecting CS to"make ithappen"Leaveskitchena messWebsite ismalfunctioningSomeoneasks"where'sTeri?"Outlook/teamsis downRep needsan urgentproblemfixed fromweeks agoRep needshelp fixing aproblemthey causedJDE isdown orrunningslowRep is out ofoffice with nopriornotificationto CSDan insultsor complainsabout a CSpersonRepneedssomethingASAPYou wanta drinkbefore11amSomeone inthe officecannot findspecific officesuppliesRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Customercomplainsabout theirdelivery ETAYou wantto gohome orquitNo waterin thekitchenManagementwalks pastCS to usewashroomRep asksaboutsomething thatwas covered inan emailOne ormoreroute isbehindRep asksa dumbquestionWebsiteis downRepdoesn'tread anemailSystemchanges aremade with nocommunicationOut ofNespressopodsRep missescutoff with anorder or add onexpecting CS to"make ithappen"Leaveskitchena messWebsite ismalfunctioningSomeoneasks"where'sTeri?"Outlook/teamsis downRep needsan urgentproblemfixed fromweeks agoRep needshelp fixing aproblemthey causedJDE isdown orrunningslowRep is out ofoffice with nopriornotificationto CSDan insultsor complainsabout a CSpersonRepneedssomethingASAPYou wanta drinkbefore11amSomeone inthe officecannot findspecific officesuppliesRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)Customercomplainsabout theirdelivery ETAYou wantto gohome orquitNo waterin thekitchenManagementwalks pastCS to usewashroomRep asksaboutsomething thatwas covered inan emailOne ormoreroute isbehindRep asksa dumbquestionWebsiteis downRepdoesn'tread anemail

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. System changes are made with no communication
  2. Out of Nespresso pods
  3. Rep misses cutoff with an order or add on expecting CS to "make it happen"
  4. Leaves kitchen a mess
  5. Website is malfunctioning
  6. Someone asks "where's Teri?"
  7. Outlook /teams is down
  8. Rep needs an urgent problem fixed from weeks ago
  9. Rep needs help fixing a problem they caused
  10. JDE is down or running slow
  11. Rep is out of office with no prior notification to CS
  12. Dan insults or complains about a CS person
  13. Rep needs something ASAP
  14. You want a drink before 11am
  15. Someone in the office cannot find specific office supplies
  16. Rep or accounting needs a large number of invoice reprints (TODAY!)
  17. Customer complains about their delivery ETA
  18. You want to go home or quit
  19. No water in the kitchen
  20. Management walks past CS to use washroom
  21. Rep asks about something that was covered in an email
  22. One or more route is behind
  23. Rep asks a dumb question
  24. Website is down
  25. Rep doesn't read an email