Rep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)No waterin thekitchenRep needshelp fixing aproblemthey causedOut ofNespressopodsWebsiteis downYou wanta drinkbefore11amOutlook/teamsis downRepneedssomethingASAPRep is out ofoffice with nopriornotificationto CSManagementwalks pastCS to usewashroomYou wantto gohome orquitSomeoneasks"where'sTeri?"Someone inthe officecannot findspecific officesuppliesOne ormoreroute isbehindSystemchanges aremade with nocommunicationRep asksa dumbquestionRep asksaboutsomething thatwas covered inan emailDan insultsor complainsabout a CSpersonRep needsan urgentproblemfixed fromweeks agoRep missescutoff with anorder or add onexpecting CS to"make ithappen"Website ismalfunctioningJDE isdown orrunningslowCustomercomplainsabout theirdelivery ETALeaveskitchena messRepdoesn'tread anemailRep oraccountingneeds a largenumber ofinvoice reprints(TODAY!)No waterin thekitchenRep needshelp fixing aproblemthey causedOut ofNespressopodsWebsiteis downYou wanta drinkbefore11amOutlook/teamsis downRepneedssomethingASAPRep is out ofoffice with nopriornotificationto CSManagementwalks pastCS to usewashroomYou wantto gohome orquitSomeoneasks"where'sTeri?"Someone inthe officecannot findspecific officesuppliesOne ormoreroute isbehindSystemchanges aremade with nocommunicationRep asksa dumbquestionRep asksaboutsomething thatwas covered inan emailDan insultsor complainsabout a CSpersonRep needsan urgentproblemfixed fromweeks agoRep missescutoff with anorder or add onexpecting CS to"make ithappen"Website ismalfunctioningJDE isdown orrunningslowCustomercomplainsabout theirdelivery ETALeaveskitchena messRepdoesn'tread anemail

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep or accounting needs a large number of invoice reprints (TODAY!)
  2. No water in the kitchen
  3. Rep needs help fixing a problem they caused
  4. Out of Nespresso pods
  5. Website is down
  6. You want a drink before 11am
  7. Outlook /teams is down
  8. Rep needs something ASAP
  9. Rep is out of office with no prior notification to CS
  10. Management walks past CS to use washroom
  11. You want to go home or quit
  12. Someone asks "where's Teri?"
  13. Someone in the office cannot find specific office supplies
  14. One or more route is behind
  15. System changes are made with no communication
  16. Rep asks a dumb question
  17. Rep asks about something that was covered in an email
  18. Dan insults or complains about a CS person
  19. Rep needs an urgent problem fixed from weeks ago
  20. Rep misses cutoff with an order or add on expecting CS to "make it happen"
  21. Website is malfunctioning
  22. JDE is down or running slow
  23. Customer complains about their delivery ETA
  24. Leaves kitchen a mess
  25. Rep doesn't read an email