Had toEscalate aSituation toa ManagerHasWestgateMedicalBenefitsCheckedMedalliaBoard Today(For YourDepartment)GuestRequiresNew KeyHas NiceInteractionWith aGuestSaid, "MyPleasure"TodayGuestRequiresTowelsPlace aCall intoHotSOSExtraLinenRequestedLateCheck OutRequestedReceivesMore Than15 EmailsDailyTook aBreak onthe BeachForgot toClock In (GoFill out anOops Form)"But Iam anOwner"GotSomethingFrom theBistroNoiseComplaintGuestComplainsAboutViewChargedmy KeyThisMorningWorkedHere forOver 5YearsDealsWith aGuestComplaintHad toCallSecurityForgot myName TagTodayI Know Howto Look upmy TM# onADPGives aGuestLocationDirectionsDrank anEnergyDrink ThisMorningDNDSign ona DoorSpoke to aTeamMember in aDifferentDepartmentRespondto aHotSOSCallMy WorkAnniversaryis ThisMonthDrank aCoffeeThisMorningSmokingComplaintUsed the5/10 RuleTodayGuestMad TheyCannotUse CashCompletedPolicyTraining WithColleenAte Lunchin theBreakRoomHad toFile anIT TicketRudeGuestTVComplaint/IssueDirectlyAssisted aGuestTodayComputer/DeviceFreezes orLosesInternetJoins aTeamsMeetingWalks Past aHousekeepingCartGoesBehindthe FrontDeskGuestKey CardDoesn'tWorkHad toEscalate aSituation toa ManagerHasWestgateMedicalBenefitsCheckedMedalliaBoard Today(For YourDepartment)GuestRequiresNew KeyHas NiceInteractionWith aGuestSaid, "MyPleasure"TodayGuestRequiresTowelsPlace aCall intoHotSOSExtraLinenRequestedLateCheck OutRequestedReceivesMore Than15 EmailsDailyTook aBreak onthe BeachForgot toClock In (GoFill out anOops Form)"But Iam anOwner"GotSomethingFrom theBistroNoiseComplaintGuestComplainsAboutViewChargedmy KeyThisMorningWorkedHere forOver 5YearsDealsWith aGuestComplaintHad toCallSecurityForgot myName TagTodayI Know Howto Look upmy TM# onADPGives aGuestLocationDirectionsDrank anEnergyDrink ThisMorningDNDSign ona DoorSpoke to aTeamMember in aDifferentDepartmentRespondto aHotSOSCallMy WorkAnniversaryis ThisMonthDrank aCoffeeThisMorningSmokingComplaintUsed the5/10 RuleTodayGuestMad TheyCannotUse CashCompletedPolicyTraining WithColleenAte Lunchin theBreakRoomHad toFile anIT TicketRudeGuestTVComplaint/IssueDirectlyAssisted aGuestTodayComputer/DeviceFreezes orLosesInternetJoins aTeamsMeetingWalks Past aHousekeepingCartGoesBehindthe FrontDeskGuestKey CardDoesn'tWork

Work Day BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to Escalate a Situation to a Manager
  2. Has Westgate Medical Benefits
  3. Checked Medallia Board Today (For Your Department)
  4. Guest Requires New Key
  5. Has Nice Interaction With a Guest
  6. Said, "My Pleasure" Today
  7. Guest Requires Towels
  8. Place a Call into HotSOS
  9. Extra Linen Requested
  10. Late Check Out Requested
  11. Receives More Than 15 Emails Daily
  12. Took a Break on the Beach
  13. Forgot to Clock In (Go Fill out an Oops Form)
  14. "But I am an Owner"
  15. Got Something From the Bistro
  16. Noise Complaint
  17. Guest Complains About View
  18. Charged my Key This Morning
  19. Worked Here for Over 5 Years
  20. Deals With a Guest Complaint
  21. Had to Call Security
  22. Forgot my Name Tag Today
  23. I Know How to Look up my TM# on ADP
  24. Gives a Guest Location Directions
  25. Drank an Energy Drink This Morning
  26. DND Sign on a Door
  27. Spoke to a Team Member in a Different Department
  28. Respond to a HotSOS Call
  29. My Work Anniversary is This Month
  30. Drank a Coffee This Morning
  31. Smoking Complaint
  32. Used the 5/10 Rule Today
  33. Guest Mad They Cannot Use Cash
  34. Completed Policy Training With Colleen
  35. Ate Lunch in the Break Room
  36. Had to File an IT Ticket
  37. Rude Guest
  38. TV Complaint/ Issue
  39. Directly Assisted a Guest Today
  40. Computer/ Device Freezes or Loses Internet
  41. Joins a Teams Meeting
  42. Walks Past a Housekeeping Cart
  43. Goes Behind the Front Desk
  44. Guest Key Card Doesn't Work