Has NiceInteractionWith aGuestComputer/DeviceFreezes orLosesInternetTVComplaint/IssueSaid, "MyPleasure"TodayWalks Past aHousekeepingCartNoiseComplaintAte Lunchin theBreakRoomSpoke to aTeamMember in aDifferentDepartmentGoesBehindthe FrontDeskExtraLinenRequestedTook aBreak onthe BeachMy WorkAnniversaryis ThisMonthUsed the5/10 RuleTodayGuestMad TheyCannotUse CashChargedmy KeyThisMorningDrank aCoffeeThisMorningJoins aTeamsMeetingI Know Howto Look upmy TM# onADPReceivesMore Than15 EmailsDailyGotSomethingFrom theBistroDealsWith aGuestComplaintGuestRequiresTowelsDNDSign ona DoorHad toCallSecurityGives aGuestLocationDirectionsLateCheck OutRequestedGuestComplainsAboutView"But Iam anOwner"DirectlyAssisted aGuestTodayForgot toClock In (GoFill out anOops Form)GuestKey CardDoesn'tWorkHad toFile anIT TicketSmokingComplaintCompletedPolicyTraining WithColleenDrank anEnergyDrink ThisMorningWorkedHere forOver 5YearsCheckedMedalliaBoard Today(For YourDepartment)HasWestgateMedicalBenefitsGuestRequiresNew KeyPlace aCall intoHotSOSRespondto aHotSOSCallRudeGuestForgot myName TagTodayHad toEscalate aSituation toa ManagerHas NiceInteractionWith aGuestComputer/DeviceFreezes orLosesInternetTVComplaint/IssueSaid, "MyPleasure"TodayWalks Past aHousekeepingCartNoiseComplaintAte Lunchin theBreakRoomSpoke to aTeamMember in aDifferentDepartmentGoesBehindthe FrontDeskExtraLinenRequestedTook aBreak onthe BeachMy WorkAnniversaryis ThisMonthUsed the5/10 RuleTodayGuestMad TheyCannotUse CashChargedmy KeyThisMorningDrank aCoffeeThisMorningJoins aTeamsMeetingI Know Howto Look upmy TM# onADPReceivesMore Than15 EmailsDailyGotSomethingFrom theBistroDealsWith aGuestComplaintGuestRequiresTowelsDNDSign ona DoorHad toCallSecurityGives aGuestLocationDirectionsLateCheck OutRequestedGuestComplainsAboutView"But Iam anOwner"DirectlyAssisted aGuestTodayForgot toClock In (GoFill out anOops Form)GuestKey CardDoesn'tWorkHad toFile anIT TicketSmokingComplaintCompletedPolicyTraining WithColleenDrank anEnergyDrink ThisMorningWorkedHere forOver 5YearsCheckedMedalliaBoard Today(For YourDepartment)HasWestgateMedicalBenefitsGuestRequiresNew KeyPlace aCall intoHotSOSRespondto aHotSOSCallRudeGuestForgot myName TagTodayHad toEscalate aSituation toa Manager

Work Day BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Has Nice Interaction With a Guest
  2. Computer/ Device Freezes or Loses Internet
  3. TV Complaint/ Issue
  4. Said, "My Pleasure" Today
  5. Walks Past a Housekeeping Cart
  6. Noise Complaint
  7. Ate Lunch in the Break Room
  8. Spoke to a Team Member in a Different Department
  9. Goes Behind the Front Desk
  10. Extra Linen Requested
  11. Took a Break on the Beach
  12. My Work Anniversary is This Month
  13. Used the 5/10 Rule Today
  14. Guest Mad They Cannot Use Cash
  15. Charged my Key This Morning
  16. Drank a Coffee This Morning
  17. Joins a Teams Meeting
  18. I Know How to Look up my TM# on ADP
  19. Receives More Than 15 Emails Daily
  20. Got Something From the Bistro
  21. Deals With a Guest Complaint
  22. Guest Requires Towels
  23. DND Sign on a Door
  24. Had to Call Security
  25. Gives a Guest Location Directions
  26. Late Check Out Requested
  27. Guest Complains About View
  28. "But I am an Owner"
  29. Directly Assisted a Guest Today
  30. Forgot to Clock In (Go Fill out an Oops Form)
  31. Guest Key Card Doesn't Work
  32. Had to File an IT Ticket
  33. Smoking Complaint
  34. Completed Policy Training With Colleen
  35. Drank an Energy Drink This Morning
  36. Worked Here for Over 5 Years
  37. Checked Medallia Board Today (For Your Department)
  38. Has Westgate Medical Benefits
  39. Guest Requires New Key
  40. Place a Call into HotSOS
  41. Respond to a HotSOS Call
  42. Rude Guest
  43. Forgot my Name Tag Today
  44. Had to Escalate a Situation to a Manager