(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer asks for any discounts
Customer needs a windshield replacement
Asks for a rental
Argues Diag Fee
Customer asks for Brian
I want a same day appointment
hit 500 outbound calls
schedule 3 valet appointments
customer asks how long the service will take
Dropping off but I'll be there waiting
Customer needs roadside
hit 200 appointments
schedule 3 SOPs
I just missed a call
Asks for a loaner
customer yells at you about something you have nothing to do with
Customer is mad their advisor isn't calling them back