ArguesDiagFeeCustomerasks forBrianMy Salesguy saidthis...customerasks howlong theservice willtakecustomer yellsat you aboutsomething youhave nothingto do withAsksfor arentalAsksfor aloanerhit 500outboundcallshit 200appointmentshit 250appointments100%KarenDroppingoff but I'llbe therewaitingschedule 3valetappointmentsschedule3 SOPsI readonlinethat...Customerasks foranydiscountsI want asame dayappointmentI justmisseda callCustomerneedsroadsideCustomer ismad theiradvisor isn'tcalling thembackTPMSlight isonI need to talkwith myhusband/wifecustomerasks tospeak witha managerCustomerneeds awindshieldreplacementArguesDiagFeeCustomerasks forBrianMy Salesguy saidthis...customerasks howlong theservice willtakecustomer yellsat you aboutsomething youhave nothingto do withAsksfor arentalAsksfor aloanerhit 500outboundcallshit 200appointmentshit 250appointments100%KarenDroppingoff but I'llbe therewaitingschedule 3valetappointmentsschedule3 SOPsI readonlinethat...Customerasks foranydiscountsI want asame dayappointmentI justmisseda callCustomerneedsroadsideCustomer ismad theiradvisor isn'tcalling thembackTPMSlight isonI need to talkwith myhusband/wifecustomerasks tospeak witha managerCustomerneeds awindshieldreplacement

FEBRUARY SERVICE BDC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Argues Diag Fee
  2. Customer asks for Brian
  3. My Sales guy said this...
  4. customer asks how long the service will take
  5. customer yells at you about something you have nothing to do with
  6. Asks for a rental
  7. Asks for a loaner
  8. hit 500 outbound calls
  9. hit 200 appointments
  10. hit 250 appointments
  11. 100% Karen
  12. Dropping off but I'll be there waiting
  13. schedule 3 valet appointments
  14. schedule 3 SOPs
  15. I read online that...
  16. Customer asks for any discounts
  17. I want a same day appointment
  18. I just missed a call
  19. Customer needs roadside
  20. Customer is mad their advisor isn't calling them back
  21. TPMS light is on
  22. I need to talk with my husband/wife
  23. customer asks to speak with a manager
  24. Customer needs a windshield replacement