(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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hit 500 outbound calls
I want a same day appointment
I read online that...
customer asks how long the service will take
hit 250 appointments
schedule 3 valet appointments
100% Karen
I need to talk with my husband/wife
Asks for a loaner
Customer asks for Brian
Asks for a rental
Argues Diag Fee
customer yells at you about something you have nothing to do with
Customer needs a windshield replacement
Dropping off but I'll be there waiting
Customer needs roadside
hit 200 appointments
I just missed a call
Customer asks for any discounts
schedule 3 SOPs
Customer is mad their advisor isn't calling them back
