hit 200appointmentsCustomerneedsroadsideCustomerasks forBrianI want asame dayappointmentCustomer ismad theiradvisor isn'tcalling thembackAsksfor arentalDroppingoff but I'llbe therewaitingAsksfor aloanerTPMSlight isonCustomerasks foranydiscountsArguesDiagFeecustomerasks tospeak witha managerI readonlinethat...Customerneeds awindshieldreplacementschedule3 SOPsMy Salesguy saidthis...customer yellsat you aboutsomething youhave nothingto do withschedule 3valetappointmentsI need to talkwith myhusband/wifecustomerasks howlong theservice willtakehit 500outboundcalls100%Karenhit 250appointmentsI justmisseda callhit 200appointmentsCustomerneedsroadsideCustomerasks forBrianI want asame dayappointmentCustomer ismad theiradvisor isn'tcalling thembackAsksfor arentalDroppingoff but I'llbe therewaitingAsksfor aloanerTPMSlight isonCustomerasks foranydiscountsArguesDiagFeecustomerasks tospeak witha managerI readonlinethat...Customerneeds awindshieldreplacementschedule3 SOPsMy Salesguy saidthis...customer yellsat you aboutsomething youhave nothingto do withschedule 3valetappointmentsI need to talkwith myhusband/wifecustomerasks howlong theservice willtakehit 500outboundcalls100%Karenhit 250appointmentsI justmisseda call

FEBRUARY SERVICE BDC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. hit 200 appointments
  2. Customer needs roadside
  3. Customer asks for Brian
  4. I want a same day appointment
  5. Customer is mad their advisor isn't calling them back
  6. Asks for a rental
  7. Dropping off but I'll be there waiting
  8. Asks for a loaner
  9. TPMS light is on
  10. Customer asks for any discounts
  11. Argues Diag Fee
  12. customer asks to speak with a manager
  13. I read online that...
  14. Customer needs a windshield replacement
  15. schedule 3 SOPs
  16. My Sales guy said this...
  17. customer yells at you about something you have nothing to do with
  18. schedule 3 valet appointments
  19. I need to talk with my husband/wife
  20. customer asks how long the service will take
  21. hit 500 outbound calls
  22. 100% Karen
  23. hit 250 appointments
  24. I just missed a call