customerasks howlong theservice willtakeI need to talkwith myhusband/wifeI readonlinethat...Customer ismad theiradvisor isn'tcalling thembackCustomerasks forBriancustomerasks tospeak witha managerschedule 3valetappointmentshit 500outboundcalls100%Karenhit 200appointmentsMy Salesguy saidthis...customer yellsat you aboutsomething youhave nothingto do withTPMSlight isonAsksfor aloanerI want asame dayappointmentschedule3 SOPsAsksfor arentalCustomerasks foranydiscountsDroppingoff but I'llbe therewaitingArguesDiagFeehit 250appointmentsCustomerneedsroadsideI justmisseda callCustomerneeds awindshieldreplacementcustomerasks howlong theservice willtakeI need to talkwith myhusband/wifeI readonlinethat...Customer ismad theiradvisor isn'tcalling thembackCustomerasks forBriancustomerasks tospeak witha managerschedule 3valetappointmentshit 500outboundcalls100%Karenhit 200appointmentsMy Salesguy saidthis...customer yellsat you aboutsomething youhave nothingto do withTPMSlight isonAsksfor aloanerI want asame dayappointmentschedule3 SOPsAsksfor arentalCustomerasks foranydiscountsDroppingoff but I'llbe therewaitingArguesDiagFeehit 250appointmentsCustomerneedsroadsideI justmisseda callCustomerneeds awindshieldreplacement

FEBRUARY SERVICE BDC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. customer asks how long the service will take
  2. I need to talk with my husband/wife
  3. I read online that...
  4. Customer is mad their advisor isn't calling them back
  5. Customer asks for Brian
  6. customer asks to speak with a manager
  7. schedule 3 valet appointments
  8. hit 500 outbound calls
  9. 100% Karen
  10. hit 200 appointments
  11. My Sales guy said this...
  12. customer yells at you about something you have nothing to do with
  13. TPMS light is on
  14. Asks for a loaner
  15. I want a same day appointment
  16. schedule 3 SOPs
  17. Asks for a rental
  18. Customer asks for any discounts
  19. Dropping off but I'll be there waiting
  20. Argues Diag Fee
  21. hit 250 appointments
  22. Customer needs roadside
  23. I just missed a call
  24. Customer needs a windshield replacement