100%KarenCustomerneeds awindshieldreplacementcustomerasks tospeak witha managerCustomerneedsroadsideCustomer ismad theiradvisor isn'tcalling thembackschedule 3valetappointmentsAsksfor arentalMy Salesguy saidthis...TPMSlight isonhit 200appointmentsI readonlinethat...I justmisseda callI want asame dayappointmentCustomerasks foranydiscountshit 250appointmentscustomerasks howlong theservice willtakeschedule3 SOPsDroppingoff but I'llbe therewaitingI need to talkwith myhusband/wifeCustomerasks forBrianhit 500outboundcallsArguesDiagFeecustomer yellsat you aboutsomething youhave nothingto do withAsksfor aloaner100%KarenCustomerneeds awindshieldreplacementcustomerasks tospeak witha managerCustomerneedsroadsideCustomer ismad theiradvisor isn'tcalling thembackschedule 3valetappointmentsAsksfor arentalMy Salesguy saidthis...TPMSlight isonhit 200appointmentsI readonlinethat...I justmisseda callI want asame dayappointmentCustomerasks foranydiscountshit 250appointmentscustomerasks howlong theservice willtakeschedule3 SOPsDroppingoff but I'llbe therewaitingI need to talkwith myhusband/wifeCustomerasks forBrianhit 500outboundcallsArguesDiagFeecustomer yellsat you aboutsomething youhave nothingto do withAsksfor aloaner

FEBRUARY SERVICE BDC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Karen
  2. Customer needs a windshield replacement
  3. customer asks to speak with a manager
  4. Customer needs roadside
  5. Customer is mad their advisor isn't calling them back
  6. schedule 3 valet appointments
  7. Asks for a rental
  8. My Sales guy said this...
  9. TPMS light is on
  10. hit 200 appointments
  11. I read online that...
  12. I just missed a call
  13. I want a same day appointment
  14. Customer asks for any discounts
  15. hit 250 appointments
  16. customer asks how long the service will take
  17. schedule 3 SOPs
  18. Dropping off but I'll be there waiting
  19. I need to talk with my husband/wife
  20. Customer asks for Brian
  21. hit 500 outbound calls
  22. Argues Diag Fee
  23. customer yells at you about something you have nothing to do with
  24. Asks for a loaner