Screamingkid in thebackgroundTransferreda callTook a callfrom acustomer whocomplimentedusMade 40outboundcalls in 1dayMade 30outboundsin one daySold Schaalor GreensMembershipBookedsame dayRPOAppointmentSaved aservicecallBooked RPOSPMA/GPMAfor 3 or lessdays frombooking dateHandledan upsetcustomerCustomer andyou startspeaking at thesame time (noton purpose)Talked toa John(not in theoffice)Confirm 4customersemailaddressReschedulea call fordispatchPut on holdby acustomer"awkwardsilence..."Bookeda RWPBooked1st call ofthe dayCustomersaid "I justwant a priceover thephone"Saved RPOcancelationby offeringfree secondopinionTook a CRcall for aplumbingissueCustomersaid "That isway to far! Ican't waitthat long"Customersay "I justwant to talkto atechnician"3 RPOsbooked inone dayBooked afull systemestimate forsame dayScreamingkid in thebackgroundTransferreda callTook a callfrom acustomer whocomplimentedusMade 40outboundcalls in 1dayMade 30outboundsin one daySold Schaalor GreensMembershipBookedsame dayRPOAppointmentSaved aservicecallBooked RPOSPMA/GPMAfor 3 or lessdays frombooking dateHandledan upsetcustomerCustomer andyou startspeaking at thesame time (noton purpose)Talked toa John(not in theoffice)Confirm 4customersemailaddressReschedulea call fordispatchPut on holdby acustomer"awkwardsilence..."Bookeda RWPBooked1st call ofthe dayCustomersaid "I justwant a priceover thephone"Saved RPOcancelationby offeringfree secondopinionTook a CRcall for aplumbingissueCustomersaid "That isway to far! Ican't waitthat long"Customersay "I justwant to talkto atechnician"3 RPOsbooked inone dayBooked afull systemestimate forsame day

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Screaming kid in the background
  2. Transferred a call
  3. Took a call from a customer who complimented us
  4. Made 40 outbound calls in 1 day
  5. Made 30 outbounds in one day
  6. Sold Schaal or Greens Membership
  7. Booked same day RPO Appointment
  8. Saved a service call
  9. Booked RPO SPMA/GPMA for 3 or less days from booking date
  10. Handled an upset customer
  11. Customer and you start speaking at the same time (not on purpose)
  12. Talked to a John (not in the office)
  13. Confirm 4 customers email address
  14. Reschedule a call for dispatch
  15. Put on hold by a customer "awkward silence..."
  16. Booked a RWP
  17. Booked 1st call of the day
  18. Customer said "I just want a price over the phone"
  19. Saved RPO cancelation by offering free second opinion
  20. Took a CR call for a plumbing issue
  21. Customer said "That is way to far! I can't wait that long"
  22. Customer say "I just want to talk to a technician"
  23. 3 RPOs booked in one day
  24. Booked a full system estimate for same day