Made 30outboundsin one dayTransferreda call3 RPOsbooked inone dayTook a CRcall for aplumbingissueBookeda RWPTalked toa John(not in theoffice)Saved RPOcancelationby offeringfree secondopinionConfirm 4customersemailaddressBookedsame dayRPOAppointmentScreamingkid in thebackgroundTook a callfrom acustomer whocomplimentedusCustomersaid "I justwant a priceover thephone"Put on holdby acustomer"awkwardsilence..."Made 40outboundcalls in 1dayCustomer andyou startspeaking at thesame time (noton purpose)Reschedulea call fordispatchHandledan upsetcustomerBooked RPOSPMA/GPMAfor 3 or lessdays frombooking dateBooked1st call ofthe daySaved aservicecallSold Schaalor GreensMembershipCustomersay "I justwant to talkto atechnician"Booked afull systemestimate forsame dayCustomersaid "That isway to far! Ican't waitthat long"Made 30outboundsin one dayTransferreda call3 RPOsbooked inone dayTook a CRcall for aplumbingissueBookeda RWPTalked toa John(not in theoffice)Saved RPOcancelationby offeringfree secondopinionConfirm 4customersemailaddressBookedsame dayRPOAppointmentScreamingkid in thebackgroundTook a callfrom acustomer whocomplimentedusCustomersaid "I justwant a priceover thephone"Put on holdby acustomer"awkwardsilence..."Made 40outboundcalls in 1dayCustomer andyou startspeaking at thesame time (noton purpose)Reschedulea call fordispatchHandledan upsetcustomerBooked RPOSPMA/GPMAfor 3 or lessdays frombooking dateBooked1st call ofthe daySaved aservicecallSold Schaalor GreensMembershipCustomersay "I justwant to talkto atechnician"Booked afull systemestimate forsame dayCustomersaid "That isway to far! Ican't waitthat long"

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made 30 outbounds in one day
  2. Transferred a call
  3. 3 RPOs booked in one day
  4. Took a CR call for a plumbing issue
  5. Booked a RWP
  6. Talked to a John (not in the office)
  7. Saved RPO cancelation by offering free second opinion
  8. Confirm 4 customers email address
  9. Booked same day RPO Appointment
  10. Screaming kid in the background
  11. Took a call from a customer who complimented us
  12. Customer said "I just want a price over the phone"
  13. Put on hold by a customer "awkward silence..."
  14. Made 40 outbound calls in 1 day
  15. Customer and you start speaking at the same time (not on purpose)
  16. Reschedule a call for dispatch
  17. Handled an upset customer
  18. Booked RPO SPMA/GPMA for 3 or less days from booking date
  19. Booked 1st call of the day
  20. Saved a service call
  21. Sold Schaal or Greens Membership
  22. Customer say "I just want to talk to a technician"
  23. Booked a full system estimate for same day
  24. Customer said "That is way to far! I can't wait that long"