(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Booked RPO SPMA/GPMA for 3 or less days from booking date
Reschedule a call for dispatch
3 RPOs booked in one day
Made 40 outbound calls in 1 day
Transferred a call
Put on hold by a customer "awkward silence..."
Customer said "I just want a price over the phone"
Talked to a John (not in the office)
Handled an upset customer
Booked a RWP
Customer said "That is way to far! I can't wait that long"
Screaming kid in the background
Made 30 outbounds in one day
Booked a full system estimate for same day
Took a call from a customer who complimented us
Customer say "I just want to talk to a technician"
Sold Schaal or Greens Membership
Saved a service call
Booked same day RPO Appointment
Took a CR call for a plumbing issue
Confirm 4 customers email address
Booked 1st call of the day
Saved RPO cancelation by offering free second opinion
Customer and you start speaking at the same time (not on purpose)
