Bookeda RWPSold Schaalor GreensMembershipConfirm 4customersemailaddressSaved RPOcancelationby offeringfree secondopinion3 RPOsbooked inone dayTook a CRcall for aplumbingissueBooked RPOSPMA/GPMAfor 3 or lessdays frombooking dateMade 30outboundsin one dayMade 40outboundcalls in 1dayCustomersaid "I justwant a priceover thephone"Booked afull systemestimate forsame dayHandledan upsetcustomerTook a callfrom acustomer whocomplimentedusScreamingkid in thebackgroundSaved aservicecallCustomer andyou startspeaking at thesame time (noton purpose)Booked1st call ofthe dayBookedsame dayRPOAppointmentPut on holdby acustomer"awkwardsilence..."Reschedulea call fordispatchTransferreda callCustomersaid "That isway to far! Ican't waitthat long"Talked toa John(not in theoffice)Customersay "I justwant to talkto atechnician"Bookeda RWPSold Schaalor GreensMembershipConfirm 4customersemailaddressSaved RPOcancelationby offeringfree secondopinion3 RPOsbooked inone dayTook a CRcall for aplumbingissueBooked RPOSPMA/GPMAfor 3 or lessdays frombooking dateMade 30outboundsin one dayMade 40outboundcalls in 1dayCustomersaid "I justwant a priceover thephone"Booked afull systemestimate forsame dayHandledan upsetcustomerTook a callfrom acustomer whocomplimentedusScreamingkid in thebackgroundSaved aservicecallCustomer andyou startspeaking at thesame time (noton purpose)Booked1st call ofthe dayBookedsame dayRPOAppointmentPut on holdby acustomer"awkwardsilence..."Reschedulea call fordispatchTransferreda callCustomersaid "That isway to far! Ican't waitthat long"Talked toa John(not in theoffice)Customersay "I justwant to talkto atechnician"

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booked a RWP
  2. Sold Schaal or Greens Membership
  3. Confirm 4 customers email address
  4. Saved RPO cancelation by offering free second opinion
  5. 3 RPOs booked in one day
  6. Took a CR call for a plumbing issue
  7. Booked RPO SPMA/GPMA for 3 or less days from booking date
  8. Made 30 outbounds in one day
  9. Made 40 outbound calls in 1 day
  10. Customer said "I just want a price over the phone"
  11. Booked a full system estimate for same day
  12. Handled an upset customer
  13. Took a call from a customer who complimented us
  14. Screaming kid in the background
  15. Saved a service call
  16. Customer and you start speaking at the same time (not on purpose)
  17. Booked 1st call of the day
  18. Booked same day RPO Appointment
  19. Put on hold by a customer "awkward silence..."
  20. Reschedule a call for dispatch
  21. Transferred a call
  22. Customer said "That is way to far! I can't wait that long"
  23. Talked to a John (not in the office)
  24. Customer say "I just want to talk to a technician"