(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer and you start speaking at the same time (not on purpose)
Sold Schaal or Greens Membership
Made 40 outbound calls in 1 day
Saved a service call
Booked RPO SPMA/GPMA for 3 or less days from booking date
Talked to a John (not in the office)
Confirm 4 customers email address
Booked a RWP
Customer say "I just want to talk to a technician"
Took a call from a customer who complimented us
Booked a full system estimate for same day
Customer said "That is way to far! I can't wait that long"
Booked 1st call of the day
Screaming kid in the background
Handled an upset customer
Transferred a call
Put on hold by a customer "awkward silence..."
Made 30 outbounds in one day
Customer said "I just want a price over the phone"
Reschedule a call for dispatch
3 RPOs booked in one day
Booked same day RPO Appointment
Saved RPO cancelation by offering free second opinion
