(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer and you start speaking at the same time (not on purpose)
Booked 1st call of the day
Screaming kid in the background
Booked RPO SPMA/GPMA for 3 or less days from booking date
Saved a service call
Saved RPO cancelation by offering free second opinion
Reschedule a call for dispatch
Booked same day RPO Appointment
3 RPOs booked in one day
Talked to a John (not in the office)
Made 40 outbound calls in 1 day
Booked a full system estimate for same day
Customer said "That is way to far! I can't wait that long"
Transferred a call
Made 30 outbounds in one day
Handled an upset customer
Booked a RWP
Sold Schaal or Greens Membership
Took a call from a customer who complimented us
Took a CR call for a plumbing issue
Customer said "I just want a price over the phone"
Put on hold by a customer "awkward silence..."
Confirm 4 customers email address
Customer say "I just want to talk to a technician"
