(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transferred a call
Reschedule a call for dispatch
Booked a full system estimate for same day
Booked 1st call of the day
Put on hold by a customer "awkward silence..."
Screaming kid in the background
Booked RPO SPMA/GPMA for 3 or less days from booking date
Customer said "I just want a price over the phone"
Sold Schaal or Greens Membership
Talked to a John (not in the office)
Booked a RWP
Made 30 outbounds in one day
Made 40 outbound calls in 1 day
Confirm 4 customers email address
Customer said "That is way to far! I can't wait that long"
3 RPOs booked in one day
Took a call from a customer who complimented us
Booked same day RPO Appointment
Saved a service call
Handled an upset customer
Customer say "I just want to talk to a technician"
Customer and you start speaking at the same time (not on purpose)
Took a CR call for a plumbing issue
Saved RPO cancelation by offering free second opinion
