(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Took a call from a customer who complimented us
Booked 1st call of the day
Put on hold by a customer "awkward silence..."
Customer say "I just want to talk to a technician"
Reschedule a call for dispatch
Made 40 outbound calls in 1 day
3 RPOs booked in one day
Customer and you start speaking at the same time (not on purpose)
Customer said "That is way to far! I can't wait that long"
Handled an upset customer
Confirm 4 customers email address
Sold Schaal or Greens Membership
Made 30 outbounds in one day
Saved a service call
Took a CR call for a plumbing issue
Transferred a call
Screaming kid in the background
Saved RPO cancelation by offering free second opinion
Booked a RWP
Customer said "I just want a price over the phone"
Booked a full system estimate for same day
Talked to a John (not in the office)
Booked RPO SPMA/GPMA for 3 or less days from booking date
