(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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3 RPOs booked in one day
Reschedule a call for dispatch
Confirm 4 customers email address
Put on hold by a customer "awkward silence..."
Booked same day RPO Appointment
Saved RPO cancelation by offering free second opinion
Booked a full system estimate for same day
Sold Schaal or Greens Membership
Booked a RWP
Saved a service call
Customer and you start speaking at the same time (not on purpose)
Made 30 outbounds in one day
Screaming kid in the background
Customer said "That is way to far! I can't wait that long"
Talked to a John (not in the office)
Transferred a call
Took a CR call for a plumbing issue
Customer said "I just want a price over the phone"
Booked RPO SPMA/GPMA for 3 or less days from booking date
Took a call from a customer who complimented us
Handled an upset customer
Customer say "I just want to talk to a technician"