(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Took a call from a customer who complimented us
Talked to a John (not in the office)
Booked 1st call of the day
Customer and you start speaking at the same time (not on purpose)
Transferred a call
Took a CR call for a plumbing issue
Sold Schaal or Greens Membership
Booked RPO SPMA/GPMA for 3 or less days from booking date
Made 30 outbounds in one day
Customer said "That is way to far! I can't wait that long"
Booked a RWP
Booked same day RPO Appointment
Handled an upset customer
Saved a service call
Screaming kid in the background
Put on hold by a customer "awkward silence..."
3 RPOs booked in one day
Confirm 4 customers email address
Saved RPO cancelation by offering free second opinion
Customer say "I just want to talk to a technician"
Reschedule a call for dispatch
Customer said "I just want a price over the phone"
