(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transferred a call
Booked 1st call of the day
Customer and you start speaking at the same time (not on purpose)
Booked a RWP
Customer said "That is way to far! I can't wait that long"
Booked same day RPO Appointment
Saved RPO cancelation by offering free second opinion
3 RPOs booked in one day
Talked to a John (not in the office)
Handled an upset customer
Booked RPO SPMA/GPMA for 3 or less days from booking date
Put on hold by a customer "awkward silence..."
Made 40 outbound calls in 1 day
Confirm 4 customers email address
Customer say "I just want to talk to a technician"
Took a call from a customer who complimented us
Made 30 outbounds in one day
Reschedule a call for dispatch
Screaming kid in the background
Saved a service call
Sold Schaal or Greens Membership
Took a CR call for a plumbing issue
Customer said "I just want a price over the phone"
