(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Booked a RWP
Booked same day RPO Appointment
Booked a full system estimate for same day
Confirm 4 customers email address
Made 30 outbounds in one day
Put on hold by a customer "awkward silence..."
Customer say "I just want to talk to a technician"
Sold Schaal or Greens Membership
Made 40 outbound calls in 1 day
Handled an upset customer
Saved RPO cancelation by offering free second opinion
Took a call from a customer who complimented us
Booked 1st call of the day
Reschedule a call for dispatch
Booked RPO SPMA/GPMA for 3 or less days from booking date
Transferred a call
Saved a service call
3 RPOs booked in one day
Screaming kid in the background
Customer said "That is way to far! I can't wait that long"
Took a CR call for a plumbing issue
Customer said "I just want a price over the phone"
Talked to a John (not in the office)
Customer and you start speaking at the same time (not on purpose)
