(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Booked a RWP
Booked a full system estimate for same day
Talked to a John (not in the office)
Reschedule a call for dispatch
Customer say "I just want to talk to a technician"
Made 30 outbounds in one day
Saved RPO cancelation by offering free second opinion
3 RPOs booked in one day
Booked 1st call of the day
Sold Schaal or Greens Membership
Customer said "That is way to far! I can't wait that long"
Booked RPO SPMA/GPMA for 3 or less days from booking date
Confirm 4 customers email address
Took a CR call for a plumbing issue
Took a call from a customer who complimented us
Screaming kid in the background
Handled an upset customer
Made 40 outbound calls in 1 day
Transferred a call
Saved a service call
Customer and you start speaking at the same time (not on purpose)
Put on hold by a customer "awkward silence..."
Booked same day RPO Appointment
Customer said "I just want a price over the phone"